Telephone Survey: A B C D E F G H I 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

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A B C D E F G H I

1 Telephone survey
2
3 Percentages Daytime Evening
4 Wife 30% 30%
5 Husband 10% 30%
6 Single male 10% 15%
7 Single female 10% 20%
8 None 40% 5%
9 Sum 100% 100% A check to ensure that percentages add to 100%
10
11 Cost/call $3 $5
12 Max % of evening calls 40%
13
14 Daytime Evening Total
15 Calls made 2800 800 3600
16 <=
17 Max evening calls 1440
18
19 Contacts Made Required
20 Wife 1080 >= 600
21 Husband 520 >= 480
22 Single male 400 >= 400
23 Single female 440 >= 440
24
25 Total cost $12,400

Problem 2.11
Oneway analysis for Solver model in Model worksheet

Daytime cost (cell $B$11) values along side, output cell(s) along top

AllCalls_1

AllCalls_2
1
$1.00 4800 0
$1.50 4800 0
$2.00 3600 400
$2.50 2800 800 If the daytime cost is cheap enough, no
evening calls will be made. However, there
$3.00 2800 800 will never be no daytime calls because of
$3.50 2000 1333.333 the constraint on the mix of calls.
$4.00 2000 1333.333
$4.50 2000 1333.333
$5.00 2000 1333.333
$5.50 2000 1333.333
$6.00 2000 1333.333

S
6000

5000

4000

3000

2000

1000

0
$1.00 $1
Sensitivity of AllCalls_1 to Daytime cost

Data for chart


AllCalls_1
When you select an output from the
dropdown list in cell $K$4, the chart
will adapt to that output.
4800
4800
3600
2800
2800
2000
2000
2000
2000
2000
2000

Sensitivity of AllCalls_1 to Daytime cost


6000

5000

4000

3000

2000

1000

0
$1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $4.00 $4.50 $5.00 $5.50 $6.00
Daytime cost ($B$11)
Oneway analysis for Solver model in Model worksheet

Evening cost (cell $C$11) values along side, output cell(s) along top

AllCalls_1

AllCalls_2
1
$2.00 2000 1333.333
$2.50 2000 1333.333
$3.00 2000 1333.333 As before, there will never be no daytime
calls, and, at least for this range of evening
$3.50 2000 1333.333 costs, there are always some evening calls,
$4.00 2000 1333.333 even when there cost is high.
$4.50 2000 1333.333
$5.00 2800 800
$5.50 2800 800
$6.00 2800 800
$6.50 3600 400
$7.00 3600 400
$7.50 3600 400
$8.00 3600 400

S
4000
3500
3000
2500
2000
1500
1000
500
0
$2.00 $2.5
Sensitivity of AllCalls_1 to Evening cost

Data for chart


When you select an output from the
AllCalls_1

dropdown list in cell $K$4, the chart


will adapt to that output.

2000
2000
2000
2000
2000
2000
2800
2800
2800
3600
3600
3600
3600

Sensitivity of AllCalls_1 to Evening cost


4000
3500
3000
2500
2000
1500
1000
500
0
$2.00 $2.50 $3.00 $3.50 $4.00 $4.50 $5.00 $5.50 $6.00 $6.50 $7.00 $7.50 $8.00
Evening cost ($C$11)

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