WINManage – ADMIN panel

<Presenter name>

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Presentation agenda
▪ ADMIN menu review
▪ Configuration options – All settings

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WINManage ADMIN configuration

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Introduction to Admin functions
Security (Users, LDAP Users, User Roles, Departments)
Users : You may create, delete & modify users.
You may also modify their visibility area like restricting access to fewer
sections or just allowing access to specific sections. For more
information on data security refer to section –
To add a new user, navigate to +New Button.
You need to mention the following:
1. First Name
2. Last Name
3. User Name (for login process)
4. Email (for alerts)
5. Password
6. Confirm Password
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7. Departments
8. Role Group
9. Status
a. Enable (for active users)
b. Disable (There is an option to delete too!)
10. Description (Not mandatory)

LDAP Servers : You may create Lightweight Directory Access Protocol

Server to add users from Active Directory or LDAP Directory. This is
generally used for authentication protocol. WINManage facilitates
“Single Sign-on” with the help of LDAP Server.
Note: To add users from Active Directory it is mandatory to have a group
name “WINManage users” (case sensitive) of mentioned IP address
(during LDAP creation).
LDAP server shall fetch the users from Active Directory itself. Default
port is 389.
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Once you have created LDAP server, you need to enable LDAP
authentication.
Navigate to Other Settings > Global Settings
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Turn on the LDAP authentication.
Now the users mention in group “WINManage users” in AD will be able
to sign in using same credentials used in Active Directory.
The synced users from the same group will now show up in Admin >
Users.
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Departments : You may create, modify & delete departments; eventually
you may also assign users to specific departments. There can to two
different approaches for this –
1. Department based on Sites
2. Department based on Designation/Role
To create a new department navigate to +New button.
Here you just need to mention the name of the department. You may
also write a short description for your reference.
There is a provision to update & delete the department too.
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User Roles : Many teams need to strictly regulate access to monitoring
data and settings. For example, if you have team members who work
exclusively on monitoring (support engineers, devops engineers) or if
you use a managed service provider, you may want to grant them access
to only specific monitoring data while restricting their ability to create,
modify, or delete widgets/alerts/dashboard.
WINManage’s user roles module is designed to help limit access to
resources in a subscription while still enabling those responsible for
monitoring infrastructure to obtain and configure the data they need.
When you have discovered servers, switches, and hypervisors for
monitoring, the IP or user group that is assigned to the entity
determines the data collection and provisioning functions that you may
use.
To create a new user navigate to +New button on top right corner.
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You may create user roles like –
1. Networking Team
2. QA
3. Server Team etc.
You may restrict their visibility by checking off the respective box.
You may also update or delete the user later.
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Data Security: You may assign specific IP addresses/entities to specific
departments to protect sensitive database and at the same time project
the energy of the departments in the right direction.
For example – Networking department should be able to
access/view/modify network devices only. Server Department should
have access/view/modify servers only.
Here we have assigned some of the devices to Site A Team.
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Audit : Audit contains all the logs of the activity in WINManage Server.
WINManage has a provision to retain up to 1 Lakh Audit logs. All the
recent changes made in WINManage Server will show up in the initial
pages, the logs will sort based on the age.
You may also export the audit logs by clicking Export button on top right
corner. The logs shall be exported in excel format.
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Alert Settings (Business Hours, Mail Server)
Business Hours : Once you have configured business hours, you will
receive alerts based on the business hours you have mentioned.
By default the business hour in WINManage server is 24x7, you may add
the business hour as per your working hours.
To create your own custom business hour navigate to + New button on
top right corner.
Now, whenever you create an Alert you may crosslink the business hour
as per your comfort.
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Mail Server : To receive alerts you need to configure mail server first.
Once you have configured your email you will receive alerts based on the
criteria you mention.
To configure Mail Server, you need to mention the following parameters:
1. Mailer Server
a) Primary
b) Secondary
2. SMTP Server
3. SMTP Server Port : Default SMTP Server Port: 25
4. Email
5. Security Type
a) None
b) SSL
c) TLS
6. Username (in case if the SMTP server user requires
authentication)
7. Password (in case if the SMTP server user requires
authentication)
8. Confirm Password (in case if the SMTP server user requires
authentication)
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Severities : WINManage comes by default with 10 OOB pre-defined
severities in ascending order based on the level of severity.
The order cannot be changed but the colour associated with the severity
can be changed.
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Device template and customizing device template
Data Models : Data Models has two options:
1. SNMP Device Signatures
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2. Metric Data Models : There is one option to create a Metric Data
Model
a) Composite
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You may also update the existing data models later.
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Distributed Monitoring (Locations, RPE)
RPE Management : In case if you’re using distributed monitoring you
may have a look at each and every RPE of yours through RPE
management.
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You can also have a look at the usage statistics of any RPE & the devices
associated with the RPE.
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You may also change the name of your RPE based on the name of the
site etc.
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You may also transfer specific devices to any of your RPE.
1. Navigate to Monitors.
2. Click on the checkbox corresponding to devices you wish to
transfer
3. Go to Actions on top right corner
4. Go to Manage RPE
5. Choose the desired RPE
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Other Settings (Backup/restore, Global Settings, License)
Global Settings : Global Settings consists of the following
1. Alert Notification : You may configure the frequency and type
of alert mails/notifications from here. Whenever the
mentioned threshold limits are met you will receive an alert.
Quite a lot of times, users tend to receive multiple number of
alerts of the same type.
To avoid such disturbance, WINManage has a provision to
configure your alert notifications.
a) Alert mail if the status turns clear
b) Restrict number of alerts/actions
c) Alert based on severity
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2. Visualization
You may configure the maximum visualization limit (maximum
number of widgets) in a single dashboard. Maximum visualization
limit in WINManage is 25.

3. Password Complexity
Configure the complexity of the password
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4. WINManage Logging Level
You may turn on specific logging level from global setting.
There are multiple options available in drop down:
a) Info – Contains informational logs
b) Warning – Contains warning logs
c) Error – Contains all the error logs
d) Debug – Operations (Success/Failure)
e) Trace – Detailed logs

5. WINManage LDAP Authentication

You may turn on/off LDAP authentication from here.
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6. Auto Refresh
You may configure auto refresh time from here.

7. WINManage System Password

You may change your system password from here.
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8. Google Map API Key
You need to enter Google Map API key to use Google Maps in the
Widgets.

Application of Google Map in widgets in shown in below figure.

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9. White Labelling
You may change the logo for White Labelling of the product by
browsing through your library and choosing the appropriate one.
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Product License

To access product license related details you may navigate to Admin >
Product License.

This will also show the current usage and the remaining balance.

You may renew your license by generating activation code and then
mailing the same to WINManage support
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Once you receive the activation code, you may paste your license file to
activate your license
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Utilities

WINManage comes by default with two variants for troubleshooting

utilities:
1. Ping Checker
2. Port Checker
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WINManage Apps

WINManage comes along with 25 OOB applications.

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Restore WINManage

In case if something goes wrong and you loose all the data, you need not
to worry.

You may restore WINManage from the last backed content. You can also
configure the back-up duration too. By default it takes back up every day
(by the end of the day).

You need to have admin rights to authorize the restoration process.

Thank you

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