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Raman: Hi, Arshdeep how are you?

Arshdeep: Hey Raman I am good. How are you?


Raman: I’m good too. I just wanted to ask you a few questions about the ethical
dilemma at your workplace IBM. Would you mind answering them?
Arshdeep: No, I won’t mind. Please ask
Raman: Ok start with what is the role of ethical dilemmas in the workplace
Arshdeep: Ethical dilemma in the workplace plays a negative role that affects the
work environment of IBM. In the workplace, several ethical dilemma issues occurred
that demoralize the employees in the mentioned organization.
Raman: What are the ethical dilemmas placed by this organization?
Arshdeep: For the current organization some of the ethical dilemmas that the
organization is facing is that Employees are unable to do anything if their leaders
and managers are harassing the other employees. Furthermore, employees are
harassed in the form of, mentally, sexually, and physically in the organization.
Employees are worried about their jobs, so they don't complain about the
harassment that is faced by their employees.
Raman: Ok I got the problem. But can you tell me some specific points or
characteristics on which this organization can work to remove this ethical dilemma
from the workplace?
Arshdeep: Sure Raman let’s get to the first point which would help in the situation
that is providing proper training to employees and staff of this organization. The
mentioned organization needs to focus on providing the proper training and facilities
that help to understand the needs of the organization. Furthermore, proper training
helps the employees and staff to be more reliable. The training helps the employees
and staff to be engaged, engaged employees are submerged in their work. Proper
training in the organization helps to enhance the communication with their hierarchy.
Raman: Yes, that is true also better communication helps to make a better
relationship and reduce the risk of the ethical dilemma in the mentioned organization.
The proper training helps the employees to learn the different techniques and
responsibilities in the mentioned organization. Furthermore, training also helps the
employees to enhance their knowledge and skills in the organization which helps to
make them effective. Enhancing the knowledge and skills helps the employees to
deal with several issues and challenges in a proper way that helps to make a
positive impact on the organization. Furthermore, the skills help the employees to be
involved in effective decision-making procedures that help to make a positive
environment.
Arshdeep: And in the training, several lectures are provided to understand the things
that help the organization. Furthermore, in the training cooperating with their
members and hierarchy are also focused that helps in making better communication
with their hierarchy.
Raman: Ok Arsh I am clear on this issue let’s move to another one.
Arshdeep: Yes, the other thing that the organization needs to do is to stand on its
ethical issues strongly. The organization needs to focus on announcing the ethical
issue. Furthermore, ethical dilemmas in the organization affect the environment of
the organization and reduce the performance that affects the organization.
Raman: Ok and I also think the organization focused on taking strong action against
the ethical dilemma that is applied to all the hierarchy and employees in the
organization. In case managers or hierarchy are involved in making a negative
environment legal action is also taken against them.
Arshdeep: Yes you are correct and this type of strategy helps to reduce the ethical
dilemma in the workplace. In the organization, all the members and stakeholders
need to commit to avoiding the ethical dilemma that helps to enhance the
performance.
Raman: Got it Arshdeep this seems interesting. Can you please enlighten me on one
more point which would help the organization?
Arshdeep: Why not Raman. Another point which the organization needs to ponder
upon focuses on providing proper information and data as in the organization,
management needs to focus on providing the proper information and data about the
ethical dilemma. Furthermore, information helps the employees and managers to
understand that in the workplace anyone is trying to make a negative environment by
harassing the employees and staff.
Raman: Ok, I got that the management needs to focus on providing the proper
information about the issue and its impact. The proper information and data help the
employees to understand things properly and help in improving the work
performance in the mentioned organization. But enlighten me more.
Arshdeep: As you know by focusing on this aspect all the information is provided in a
proper way that helps to make better communication with other employees and helps
to reduce the risk of ethical dilemmas in the organization.
Raman: Ok, lastly can you tell me the major reasons and rationalization for the
occurrence of an ethical dilemma.
Arshdeep: That id a really good question Raman. Now see Ethical dilemmas
generally occur in the organization due to the lack of integrity, conflicts in decision
making, misleading advertisements, and organizational relationship problems. In the
organizational hierarchy that is creating the issue of the ethical dilemma.
Furthermore, hierarchy is making the personal issue in the organization and
harassing the employees.
Raman: Ok, but can you tell me what are the problems that this ethical dilemma
caused?
Arshdeep: In the organization, any things that harm the individual prestige, ethics,
morals, and values are considered an ethical dilemma. Ethical dilemma interrupts
the decision-making in the organization and creates conflict while making effective
decision that makes a negative impact on the organization. Furthermore, ethical
dilemmas reduce the equality in the organization which makes a negative
environment. The conflict in decision-making creates the fight between the right and
wrong decision that is done to harm the prestige of the individual in the organization
Raman: Ok, I think now I have a complete idea of what are the ethical dilemma this
organization is facing and got to understand that for running the organization they
have to focus on reducing the risk of the ethical dilemma. Thank you Arshdeep for
enlightening me.
Arshdeep: You’re welcome Raman

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