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The Hotel Industry's Housekeeping Department stands for one slogan–' Creating a

home away from home.' The Housekeeping Department is immensely proud to


maintain the highest standards of cleanliness and quality. The aim of all
accommodation establishments is to offer their customers a hygienic, pleasant,
serene and welcoming environment that offers full value for the money of the
customer.
The housekeeping department in any hotel is the department concerned with
ensuring that the hotel rooms are kept smooth and clean at all times and that all
other ancillary services. It is also the department that deals with ensuring the
hotel's reputation is maintained high as it maintains a cleanliness standard in the
hotel that provides it this reputation.
According to Lanigan(2019) Maintaining the cleanliness and doing on time mold
inspection of the hotel plays a significant role in giving clients and customers an
extraordinary experience. 
Cleanliness creates a first feeling of quality and shows visitors how much they car
eabout their stay. The bulk of revenue in hotels comes from the rooms, so
houkeeping is a top concern. Not only does the housekeeping department
prepare clean guestrooms on a timely basis for guest arrival, but it also cleans and
maintains everything in the hotel to make the property as fresh and attractive as
the day it opened for business. Housekeeping is therefore an ancillary department
that makes a major contribution to a property's overall reputation.

Housekeeping also involves ensuring that the rooms are not only clean but also
pleasant. Usually, because of job, customers remain in hotels; you can assist them
feel at home. Improve your general experience by generating an environment of
relaxation. Follow a neutral color scheme in each room by placing flowers on
tables to lighten the mood of the room. Attract and repeat guests for the first
time by offering them beyond their expectations.
Room and service sales make up at least 50% of all revenues, making it a
significant component of the profit margin of the hotel. Now, the housekeeping
department's effort and hard work in offering their customers a desirable
experience often has a direct impact on the hotel stay of the guest. The core of a
hotel is the hotel's rooms and suites. And not only does the housekeeping
department regularly prepare clean and comfortable guest rooms for the arrival
of customers, but it also cleans and maintains a certain quality of hotel rooms so
that the surroundings look as fresh as new and attract customers to stay longer or
choose the services again in the future.
Housekeeping work in hotels is not limited only to cleaning employment. But to
flourish, they must attract repeated tourists every time. They need to decorate
the rooms with new ideas each time to boost the returning customers ' overall
feeling. Sometimes it operates great to modify a straightforward room
background. Placing the fresh orchids and plateful fruits will delight the
customers.

Quality hotel housekeeping adds greatly to the hotel business ' success. The
debate above shows that hotel housekeeping is much more than just sweeping,
mopping, dusting, and school cleaning.

REFERENCE

1. Aih.edu.in. (2018). Importance of Housekeeping in the Hotel Industry –


Apeejay Institute of Hospitality. Available at:
http://aih.edu.in/blogs/2018/06/14/importance-of-housekeeping-in-the-
hotel-industry/ [Accessed 12 Aug. 2019].

2. Roberts (2016). Role of Housekeeping in Hospitality Industry. Available at:


https://www.linkedin.com/pulse/role-housekeeping-hospitality-industry-
cassandra-roberts/.

3. Sharma (2019). Importance of Housekeeping in the Hotel Industry -


Nowarticles. NowArticles.com. Available at:
https://www.nowarticles.com/importance-of-housekeeping-in-the-hotel-
industry/ [Accessed 12 Aug. 2019].

4. Lanigan (2019). Importance of Thorough Housekeeping in The Hotel Industry –


The Nassau Bahamas Guardian. Available at:
http://freeport.nassauguardian.net/blog/2019/05/20/importance-of-
thorough-housekeeping-in-the-hotel-industry/.

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