PERSONNEL EMPLOYEE

RELATIONS
QUIZ #1

JANUARY 16, 2020

PROF: GEUEL F. AUSTE
Student: Limheya Lester Glenn R.
Philippine Christian University-Manila
Dear Professor Geuel F. Auste Phd please see my narrative on what I learned from your class on Jan 11,
2020 .

We started with a discussion on the origin of the MBA program where I researched and found out the
about its history, scope and origins

History of MBA

The Master of Business Administration (MBA or M.B.A.) degree originated in the United States in the
early 20th century when the country industrialized, and companies sought scientific management.

The core courses in an MBA program cover various areas of business administration such as but not
limited to:

1.) Accounting
2.) Applied statistics
3.) Business communication
4.) Business ethics
5.) Business law
6.) Business strategy
7.) Finance
8.) Managerial Economics
9.) Management
10.) Entrepreneurship
11.) Marketing
12.) Supply-chain management
13.) Operations management

(Source: https://en.wikipedia.org/wiki/Master_of_Business_Administration)

As the world is ever changing, it becomes more apparent that competition is going to be intense and
thus the MBA program is one of the most rational course of action to have an edge in this heavily
competitive world

What I’ve learned next was the industrial revolutions that happened through out history, and that we
are currently at the 4th Industrial Revolution

The Industrial Revolution

A. First Industrial Revolution- was the transition to new manufacturing processes in Europe and
the United States, in the period from about 1760 to sometime between 1820 and 1840. This
transition included going from Manual production methods to Machineries, new chemical
manufacturing and iron production processes, the increasing use of steam power and water
power, the development of machine tools and the rise of the mechanized factory system.

Below are some of the important developments during the First Industrial Revolution:
 Textiles – mechanized cotton spinning powered by steam or water increased the output
of a worker by a factor of around 500. The power loom increased the output of a worker
by a factor of over 40. The cotton gin increased productivity of removing seed from
cotton by a factor of 50. Large gains in productivity also occurred in spinning and
weaving of wool and linen, but they were not as great as in cotton.

Steam power – the efficiency of steam engines increased so that they used between
one-fifth and one-tenth as much fuel. The adaptation of stationary steam engines to
rotary motion made them suitable for industrial uses. The high-pressure engine had a
high power to weight ratio, making it suitable for transportation. Steam power
underwent a rapid expansion after 1800

Iron making – the substitution of coke for charcoal greatly lowered the fuel cost of pig
iron and wrought iron production. Using coke also allowed larger blast furnaces,
resulting in economies of scale. The steam engine began being used to pump water and
to power blast air in the mid-1750s, enabling a large increase in iron production by
overcoming the limitation of water power. The cast iron blowing cylinder was first used
in 1760. It was later improved by making it double acting, which allowed higher blast
furnace temperatures. The puddling process produced a structural grade iron at a lower
cost than the finery forge. The rolling mill was fifteen times faster than hammering
wrought iron. Hot blast (1828) greatly increased fuel efficiency in iron production in the
following decades.

Invention of machine tools – The first machine tools were invented. These included the
screw cutting lathe, cylinder boring machine and the milling machine. Machine tools
made the economical manufacture of precision metal parts possible, although it took
several decades to develop effective techniques

B. Second Industrial Revolution- The Second Industrial Revolution, also known as the
Technological Revolution, was a phase of rapid standardization and industrialization
from the late 19th century into the early 20th century. The First Industrial Revolution,
which ended in the middle of 19th century, was punctuated by a slowdown in important
Inventions before the Second Industrial Revolution in 1870.

Below are some of the important Industry and technological advances that happened during the
second industrial revolution:

1.) Iron
2.) Steel
3.) Rail
4.) Electrification
5.) Advancement of Machine tools
6.) Paper Making
7.) Petroleum
8.) Chemical advancement for dyes
9.) Maritime Technology
 10.) Rubber
11.) Bicycles
12.) Automobile
13.) Applied Science
14.) Fertilizer
15.) Telecommunication
16.) Modern Business Management
(Source: https://study.com/academy/lesson/the-second-industrial-revolution-timeline-
inventions.html)

c. Third Industrial Revolution- Nearly a century later, in the second half of the 20th century, a
third industrial revolution appeared with the emergence of a new type of energy whose
potential surpassed its predecessors: nuclear energy. This revolution witnessed the rise of
electronics—with the transistor and microprocessor—but also the rise of telecommunications
and computers. This new technology led to the production of miniaturized material which would
open doors, most notably to space research and biotechnology. For industry, this revolution
gave rise to the era of high-level automation in production thanks to two major inventions:
1.) Automatons—programmable logic controllers (PLCs)
2.) Robots
(Source: https://www.sentryo.net/the-4-industrial-revolutions/)

d. Fourth Industrial Revolution- Its genesis is situated at the dawn of the third millennium with
the emergence of the Internet. This is the first industrial revolution rooted in a new
technological phenomenon—digitalization—rather than in the emergence of a new type of
energy. This digitalization enables us to build a new virtual world from which we can steer the
physical world.

(Source: https://www.sentryo.net/the-4-industrial-revolutions/)

Thoughts:
You can't build a great building on a weak foundation. You must have a solid foundation if you're
going to have a strong superstructure. - “Gordon B. Hinckley”

This quote by Sir Gordon B. Hinckley can be directly related to how the industrial revolution
emerged as it a strong foundation with the invention of the steam engine. In my research of the
industrial revolution I have learned that every revolution required a key invention. With the first
revolution starting with the invention of the Steam Engine, The second revolution had the most
improvement in any of the 4 industrial revolution as it introduced Fertilizer, a very important
element in agriculture for me this is one of the key factors that led to the rapid expansion of the
economy and human civilization as a whole. Finally we have the 3rd and 4th revolution which
doubled down on the fact that people now seek convenience, with the third revolution we were
introduced with Robots and Automations making jobs more fast paced, more convenient but
less man powered, The forth industrial revolution finally started an industrial revolution that is
rooted with the emergence of the internet. Everything digitalized, automated fast paced, even
surpassing the fast pace of that of the 3rd Industrial Revolution. Artificial Intelligence, Robots
capable of doing very difficult operations, Medicine of which could cure diseases that would
have been a death sentence everything has improved as well as the competition.
As we are approaching the 4th Industrial Revolution we are no longer needed to be what we
were before, specially in education we now need individuals who have the ability to improve
and discover new things, as this will play a key role in our success as humans not forgetting with
the grace and faithfulness of the Lord.

After researching about the industrial revolutions that our Mentor mentioned, I went on a
research on the
World Economic Forum: based in Cologny-Geneva, Switzerland, is an NGO, founded in 1971.
The WEF's mission is cited as "committed to improving the state of the world by engaging
business, political, academic, and other leaders of society to shape global, regional, and industry
agendas
(Source: https://en.wikipedia.org/wiki/World_Economic_Forum)

I’ve also learned several of Sir Auste’s trade mark mental equations:

1.) T2CP= Thoughts Theories Concepts and Principles

This mental equation have been divided to 2
A. Contemporary – as a contemporary understanding according to Miriam Webster
contemporary means: “belonging to or occurring in the present.”
(source: Miriam Webster Dictionary)
Comments: Meaning that these are the concepts perceived only by man and how
they adopt to in on their level of understanding

B. Divine- basing on the Holy Bible psalm 23:1 to 6 The LORD is my shepherd, I lack
nothing He makes my lie down in green pastures, he leads me beside quite waters,
he refreshes my soul. He guides me along the right paths for his name sake. Even
though I walk through the dark valley I will fear no evil, for you and me; your rod and
your staff, they comfort me. You prepare a table before me in the presence of my
enemies. You anoint my head with oil; my cup overflows. Surely your goodness and
love will follow me all the days of my life, and I will dwell in the house of the LORD
forever
(Source:https://www.biblegateway.com/passage/?search=Psalm%2023&version=NIV
)
Comments: The bible verse was focused on how the LORD treats his people, he
treats them as how the shepherd treats their herd, with love and care. I learned that
in managing people you should also treat them as such. Not as animals but with the
respect and care they truly deserve. We all know that the shepherd keeps their lambs
for the purpose of consummation, we should not take this literally as it is shown in the
verse that we should treat each other with respect as both will benefit from the things
we do. The lambs will be protected from the harsh environments, while the shepherd
and his family will be sustained by the lamb’s sacrifice. People
2.) (UPER)=f(ULC) : Meaning understanding personnel employee relationship is the function
understanding leadership and communication

Comments: “Respect yourself and others will respect you- Confucius”

To understand your employees you need first understand yourself, Having an appreciation.
Many managers and owners of business forget the fact that proper employee attitude is not
mainly based on the individual level. It has to be set at the top, or in our accounting practices
call “Tone at the top” if you want to understand your personnel and employees you have to
have the Leadership & Communication with your people. According to Max Weber people will
not follow just anyone, they need to follow a charismatic leader, Someone who can lead them
to a goal as a team on not for his selfish actions. Also according to Richard Branson Business
magnate “A good leader is a good listener meaning communication between the Management
and Employees should fluid and interactive.

3.) B=f(i.e.g) Behavior = the function of individual and environment

Comments: Human behavior can have several factors according to the function. Individuals are
good in nature by is molded by their environment, do note that this does not happened all the
time due to it affects individuals differently. As how people on a certain country behave
differently on others. Mainly due to how it is a norm to them. A clear example of this can be
seen in Chinese culture, eating food with a very noisy tone would be disrespectful in other
cultures. I remembered that I would eat like that as a child and would receive a slap from my
mother stating that it wasn’t the respectful way of eating. But looking at the bigger picture the
Chinese culture shows their noisy eating as a gratitude to the food they are eating. What will
show how the behavior of the individual is how they would respect the culture of others. And
how they will be willing to bend theirs to make sure that it won’t hurt or disrespect other
cultures.

4.) LRSI -Logical, Rational Systematic and Intuitive

Harvard uses the LRS model of teaching while Sir Geuel expanded on it with the addition of
intuitive.

Harvard being one of the leading universities in the world, has already perfected the art of
education and has centered it in research. Research is very difficult to accomplish based on the
scope and the information the researcher wants to achieve. The LRSI developed by Sir Geuel
can help students make researches in a more logical approach. As life becomes more
complicated, due to everything being done. The best way to discover something new is to
conduct a research to help not only quell the researcher’s desire for knowledge but also help
the entire society.
5.) Self + God = Success
The formula might seem simple at first glans as majority to of the people believe in God. My
own perception as to what Sir Geuel is trying to say in the formula he has created is that. No
single man can know true success without knowing God. As success is a very subjective
matter. No matter how many material things you have, credentials or even how smart you
are is nothing. Life is very temporary as it was only borrowed from our LORD. As I believe we
are in a cleansing process to give us a choice to whether join our LORD or to drown from the
worldly things. Every thing we do should always be for the Glory of our LORD as we should
not look down on others, no matter how high we get in life we are still just mere humans
who still need to look up in the sky. You can never have true success without the Grace and
Faithfulness of the LORD.

Source : (http://gfauste.com/index.html)

Finally what I learned in the class what the tip of Sir Geuel on how to be successful in the
corporate world.

Learn- Unlearn- Relearn and Work.

Change has always been difficult to swallow, before when I was a kidmy parents would always
tell me to stay away from the computer or phone as it rots my brain move forward to the
present I see my mom checking her phone for updates in her facebook account not to mention
her endless binge watching of “Tulfo”. It’s funny how change can be very difficult at first to see
but at the end of the day would lead to a better quality of life.

I’ve found an article from Harvard Business Review a website that publishes the work of their
Professors , Ten Reasons People Resist change.
1.) Loss of control. In experiencing change people might feel that what they are use to will
change so dramatically that they would not have control once the change has been
implemented

2.) Excess uncertainty. Humans are naturally afraid of the dark not because of it being dark but
more on the Unknown. People who experience change do not know what would happen
next and thus results in an outburst of resitance

3.) Surprise. Some changes come so much fast that people have no time to adjust, like how
new laws affect people and how every new implemented laws start with outburst but at the
end of the day would be accepted as it will always be for the betterment of the public

4.) Everything seems different. Like being in a class with people you don’t know it seems so
strange and difficult to adjust

5.) Loss of face. By definition, change is a departure from the past. Those people associated
with the last version — the one that didn’t work, or the one that’s being superseded — are
 likely to be defensive about it. When change involves a big shift of strategic direction, the
people responsible for the previous direction dread the perception that they must have
been wrong. And seems they are incompetent and thus results in their retaliation

6.) Concerns about competence. Like old people trying a the latest smart phone, the reason
why it took them so long to get use to it is because it seems that they would never learn
anymore.

7.) More work. Changes require work and new changes would cause more work. People don’t
want more work and would not like to see this in their department. But they are not seeing
the bigger picture on how change can help them improve. It is a natural reaction actually to
any individual who has received additional work load.

8.) Ripple effects. Like tossing a pebble into a pond, change creates ripples, reaching distant
spots in ever-widening circles. The ripples disrupt other departments, important customers,
people well outside the venture or neighborhood, and they start to push back, rebelling
against changes they had nothing to do with that interfere with their own activities. Leaders
should enlarge the circle of stakeholders. They must consider all affected parties, however
distant, and work with them to minimize disruption.

9.) Past resentments. This is concerned with politics of an organization, once the leader needs
cooperation of the entire department, this individuals would go their way to prevent that
much like a little sabotage.

10.) Sometimes the threat is real. Now we get to true pain and politics. Change is resisted
because it can hurt. When new technologies displace old ones, jobs can be lost; prices can
be cut; investments can be wiped out. The best thing leaders can do when the changes they
seek pose significant threat is to be honest, transparent, fast, and fair.

Source:( https://hbr.org/2012/09/ten-reasons-people-resist-chang)