Amisse Julio Alberto

Aminodine Juma

Edvaldo Lopes

Elias Jose

Vicente Afonso

Questionnaire

Universidade Rovuma

Nampula

2022

Amisse Julio Alberto

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 Aminodine Juma

Edvaldo Lopes

Elias Jose

Vicente Afonso

Questionnaire

English course

Work presented to the faculty of letters and social science,

department of science and language communication and
letters, english course in partial fulfillment of the subject of
MEIC, held by tutor: Assane Ussene.

Universidade Rovuma

Nampula

2022

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Contents page
Introduction................................................................................................................................4

Questionnaire.............................................................................................................................5

RATIONALE….……………………………………………………………………………….….5

Questionnaire design..................................................................................................................5

Table of contents........................................................................................................................6

Types or methods of questionnaire............................................................................................6

Conclusion................................................................................................................................12

Bibliography.............................................................................................................................13

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Introduction

A questionnaire is a researching tool used in surveys, there are multiple types of

questionnaire which will be explored in the present work, each one is adequate for a specific
purpose or context of research. This work is informative and brings concise information
about questionnaires, taken from reliable sources. The focus of the work is in exploring all
the information available related with questionnaire in a way that is clear and easily
understandable.

The present work not only explores the topic conceptually, but also presents practical
examples of the use of questionnaires, presenting multiple types of questionnaire and it’s
sample, in order to make the information clearer.

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 1. Questionnaire
A questionnaire is a list of questions or items used to gather data from respondents about their
attitudes, experiences, or opinions. Questionnaires can be used to collect quantitative and/or
qualitative information (https://www.scribbr.com/methodology/questionnaire/)

Are commonly used in market research as well as in the social and health sciences. For
example, a company may ask for feedback about a recent customer service experience, or
psychology researchers may investigate health risk perceptions using questionnaires.

1.1.Rationale

During the researcher observations in Universidade Rovuma in the morning period, the
researcher noticed that very quite students are out of their line using platforms or network in
classes. In this perspective, the researcher decided to investigate the possible reasons behind
the low active of unknown access of the network in the classroom. The findings from this
research could be useful to: teachers, directors, headmaster of the university, technologics in
order to improve students technology acknowledgement ; so that students can be able to
master a lot of thing about communication and information system to a high level and
professional.

1.2. Questionnaire design

A questionnaire should take a careful consideration therefore needs to be given to the design
of the questionnaire. All questionnaires should take have the following:

The title

All questionnaires require a title. It needs to be short, simple, appealing and inviting, not the
full academic title of the study.

The identifier

Each questionnaire will also probably require a participant identifier. If your survey is
confidential i.e. you know the identity of each respondent but their identity is confidential to
you, then all questionnaires will require a confidential unique identifier. Names and
addresses should not appear on the questionnaire itself. If however your survey is
anonymous then you cannot know the identity of any of your respondents and none of your
questionnaires should have an identifier.

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Instructions

It is crucial to include instructions on the questionnaire, in terms of ticking boxes, circling

numbers, allocating priority order to a list, etc. If you are doing a postal survey or a
questionnaire for selfcompletion, you will need clear instructions for the respondent.
Alternatively, if using interviewers you will need to provide them with instructions in terms
of filtering and what to read out, etc.

1.3.Table of contents
Questionnaires and surveys

A survey is a research method where you collect and analyze data from a group of people
whereas a questionnaire is a specific tool or instrument for collecting the data.

2. Types or methods of questionnaire

2.1. Based upon of the responds required

1. Closed- ended or multiple choice or fixed ended questionnaire are questions offer
respondents a fixed set of choices to select from. And this are best for collecting data on
categorical or quantitative variables.

1.1. Categorical variables of closed ended this can be nominal and ordinal variables

1. Nominal variables include categories that can’t be ranked, such as race or ethnicity. This
includes binary or dichotomous categories.

For example:

What is your current University ?

o Catholic University of Mozambique

o Unilurio

o Rovuma University

o Pedagogy University

Are you satisfied with the current University ?

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 o Yes

o No

o more or less

Which one of these Universities would you like to ?

o Catholic University of Mozambique

o Lurio

o Rovuma University

o Pedagogy University

1.1. Ordinal variable include categories that can be ranked. Consider how wide or
narrow a range you’ll include in your response items, and their relevance to your
respondents.

For example :

Universidade Rovuma

1. When did you apply for this University ?

o 2003 or less

o 2004 to 2015

o 2020

o 2021

o 2022

2. How many years are you supposed to be there ?

o 1 to 3

o 5

o 7

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 o 10

4. How many years are you in this ?

o 1 or less

o 2 or more

o 3

o 4

2. Open- ended or restrict choice or long form

Are questions that allow respondents to give answers in their own words. Because there are
no restrictions on their choices, respondents can answer in ways that researchers may not
have otherwise considered.

For example :

Universidade Rovuma

Open- ended questionnaire

1. Do you feel happy with us?

2. What do you like the most about us?

3. What are challenges you are facing with us?

4. Is there anything else we should know?

5. How professional you feel by us?

6. What is the primary reason for your score?

7. What would you recommend us to others? Share the reason please!

8. What is missing in the experience you are having with us?

9. What is the university that usually influence your study?

10. What are one or more things that may stop you to study with us?

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2.2. Based upon the method of administer

1. Mail or self-administered can be delivered online or in paper-and-pen formats, in person

or through mail. All questions are standardized so that all respondents receive the same
questions with identical wording.

For example:

Universidade Rovuma

Mail or self- questionnaire

Platform of Unirovuma

Questions. Answers.

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 None mild moderate severe extremely

1. Altogether, how effective did you find the 0 1 2 3 4

university online academic study?

2. Overall, how user- friendly did you find the 0 1 2 3 4

university online academic study?

3. How much did you enjoy your online study? 0 1 2 3 4

4. Do you think the online academic study is a 0 1 2 3 4

good purpose?

5. How much material have you got from there?

0 1 2 3 4

6. How acknowledgeable is the online

0 1 2 3 4
academic study?

0 1 2 3 4
7. How hardly do you have to log in?

8. How difficult have taken onto there? 0 1 2 3 4

9. How best or enjoyable is the platform? 0 1 2 3 4

10. Does it freeze or have some trouble on 0 1 2 3 4

typing?

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2. Face to face or researcher or interviewer administered are conducted by an
interviewer asking questions of a respondent in person which after having answered you
need to give to comment or give your own argument. And his interviews can take place
by phone, in-person, on paper or on online between researchers and respondents.

For example:

Universidade Rovuma

1. What do you regard as the most important university for your study? please identify
the university ( e.g., Universidade Lúrio , UCM, UP) that you would like
to.___________________________________________________________________
____________________________________________________________________

2. What do you regard as the most important issue of the University that affect the study
that you are doing? _____________________________________________________

3. Do you think studying in other chosen university will altered anything of your life?
Yes or No if yes, how has it affected the study? please explain
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________

4. Have you noticed any changes over your study that you are doing?

Normal life suitable life comfortable life feeling happy than before
overcoming condition other changes .
Especify______________________________________________________________
_____________________________________________________________________
_____________________________________________________________________

5. Which of the following have you observed over your study you did?

Increase decrease a little a bit difficult difficult

Please describe your observation __________________________________________

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Conclusion

Questionnaire is a set of questions or items used to gather information from respondents, it’s
a concise work with the focus on bringing information about questionnaire. However the
present work doesn’t cover all the information about the topic for the lack of sources,
therefore more research is needed. Trough the work is possible to understand the
conceptualization of a questionnaire very easily, in which, we could explore multiple types of
questionnaire and observe it’s practical use therefore reinforcing the explanations.

It is clear at this point that a questionnaire is a very useful tool for the researcher to find out
information directly from the subjects, and therefore a more facilitated method for the
research to be done. Various types of questions were presented in this work, so it will be up
to the researcher to define what type is more adequate for his researching context.

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Bibliography
https://www.scribbr.com/methodology/questionnaire . Accessed in 20/06/2022.

Mathers N, Fox N. and Hunn A. Surveys and Questionnaires (2007) The NIHR RDS for the
East Midlands / Yorkshire & the Humber. Available on
https://www.rds-yh.nihr.ac.uk/wpcontent/uploads/2013/05/12_Surveys_and_Questionnaires_
Revision_2009.pdf. Accessed in 23/06/2022.

Gorard, Stephen, Quantitative methods in educational in research (2007) British library

cataloguing, New York.

Crano, William D; Brewer, Marilynn. B; Lac, Andrew . Principles and methods of social
research(2015) Routledge, New York.

Cohen, Louis; Manion, Laurence; Morisson, Keith. Research methods in education (2007)
Routledge. New York.

Sarish, Willem. E; Gallhofer, Irmtraud.N. Questionnaire and survey research (2007) John
Wiley & Sons, Inc. New Jersey.

Dawson, Catherine (2010) Research methods: a pratical guide for anyone undertaking a
research project. Routledge, New York.

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