Professional Documents
Culture Documents
CBLM - Practicing Career Professionalism
CBLM - Practicing Career Professionalism
Sector:
AUTOMOTIVE AND LAND TRANSPORT
Qualification:
BREAD AND PASTRY PRODUCTION NC II
Unit of Competency:
PRACTICE CAREER PROFESSIONALISM
Module Title:
PRACTICING CAREER PROFESSIONALISM
Code
No. Unit of Competency Module Title
LEARNING OUTCOMES: At the end of this module you MUST be able to:
ASSESSMENT CRITERIA:
Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
ASSESSMENT CRITERIA:
Personal growth and work plans towards improving the qualifications set
for professionalism are evident.
Intra and interpersonal relationship in the course of managing oneself
based on performance evaluation is maintained.
Commitment to the organization and its goal is demonstrated in the
performance of duties.
Practice of appropriate personal hygiene is observed.
Job targets within key result areas are attained.
CONDITION:
Workplace
Code of ethics
Organizational goals
Handouts and Personal development-social aspects
CD’s, VHS tapes, transparencies
ASSESSMENT METHOD:
Role play
Interview
Written examination
LEARNING EXPERIENCES
Answer Self Check 3.1-2 Compare the answers to the answer keys
Read Information sheet 3.1-3
Personal hygiene and practices
Answer Self Check 3.1-3 Compare the answers to the answer keys
INFORMATION SHEET 3.1-1
Personal development-social aspects: intra and interpersonal
development
PERSONALITY
Realistic – technician/engineer
Investigate – scientist/chemist
Artistic – musician/sculptor
Social – teacher/social worker
Enterprising – salesperson/lawyer
Conventional – accountant/banker
Realistic and Investigative types lack interpersonal skills and have difficulty with
emotional expression of feelings. The artistic and social types are emotional in
the expression of feelings and may dislike highly ordered and repetitive activities.
The exploration of one’s interest and aptitudes lead one to formulate career and
educational decisions. It is important for one to focus on personal and social
development.
“Know thyself” – it means giving more than what is observed or what is public
knowledge as one’s name. It means really knowing oneself in terms of one’s
strengths and limitations.
A. Strengths
These are qualities, which we consider valuable or helpful in the things that we
do. These are usually seen as positive and traits that enable us to achieve what
we set out to do.
B. My Interests
One’s interests are usually manifested in what one chooses or prefers to do. A
person may be interested in a basketball game, in reading a book, or in
gardening. Any of these activities may give a person a sense of satisfaction or
enjoyment.
C. Parents’ Interests and Expectations
D. My Values
The third stage, "skillfulness", marks a time when the subject is proficient at
implementation and achieves success in expression with satisfactory
results, but needs to conduct considerable planning and real-time thinking
in order to execute.
Finally, after further practice, one arrives at the fourth stage called
"integration." This level is achieved when appropriate automatic reactions
take place without conscious intervention on the part of the performer. The
key to achieving the fourth stage of behavioral proficiency occurs when the
subject understands the concept of "cognitive complexity," defined as the
ability to understand a plethora of different angles for examining an issue,
or putting yourself in the other person's shoes.
DEALING WITH Conflicts
Interpersonal Conflict
Intrapersonal Conflict
Significance
These types of conflicts are important because we encounter them on a daily basis
and have to negotiate through them. You may think of conflict as negative, but
both interpersonal and intrapersonal conflict can have benefits.
Considerations
There are ways you can improve your chances of positive conflict resolutions,
whether it be intrapersonal conflict or interpersonal conflict. The Help Guide
suggests tips to help you increase your chance of healthy conflict
resolutions. Managing your overall stress is important to help deal with
conflicts. When you are experiencing too much stress, you are at higher risk
of succumbing to the emotions drawn out in conflict. It is also important to
be aware of your own emotions and keep them under control so that you can
focus on the facts.
PERSONALITY DEVELOPMENT
Appearance. Unhygienic
Intelligence. Hurting attitude.
Smartness. Useless approach.
Non-beneficial communication.
Trustworthy, High integrity and Untrustworthy, Irresponsible, Lack of
Responsible. integrity.
Knowledge, in depth. Below average performance.
Management. Powerless egoism.
Efficiency. Financial indiscipline.
Economic independence. Mismanagements.
Morality / Character. Uncontrolled burst of negative
Being beneficial / advantageous. emotions.
Procedure/Task:
1. Read Information Sheet No. 3.1-1
3. Let the trainee give honest and freedom of choice to organize a personal
career planning.
Your own career
A. Strengths
Come up with five traits, which you consider as your strengths. In what instances have
these become helpful?
1.
2.
3.
4.
5.
B. My Interests
1. What are some of your interests? List some of them and identify why these or
things are interesting to you.
2. What are some activities you are not interested in or prefer not to indulge.
My Values
MULTIPLE CHOICES: Write the letter of the correct answer in the spaces
provided before its number.
____ 2. In a conflict, these provides you with the skills to develop better
relationships, gain an understanding of yourself, increase your resolution
skills and avoid negative and damaging reactions.
a) conditional conflict resolution
b) final resolution
c) healthy conflict resolution
d) initials conflict resolution
Fill in the blank the missing word. Check your mastery of Personal
Development by completing the questions or tasks below:
ANSWER KEYS
Multiple choice.
1. c
2. c
3. b
4. b
5. c
“Goal setting is one of the basic tools used by organizations to assist in setting a
direction and achieving it. Successful organizations often set long- and short-term
goals for service development, improving quality, reducing errors, becoming more
customer-focused, and building better internal and public relations.”
A goal is:
A relatively short-term statement of direction and purpose.
The result of a strategy or plan.
A cumulative result of a number of objectives.
Criteria popularly used in setting a goal is the acronym “SMART” as a way of
evaluating the goal
Who is to be involved?
What is to be accomplished? Who is to be
Where is it to be done? involved?
When is it to be done?
A goal is MEASURABLE if it is quantifiable. Measurement is accomplished
by first obtaining or establishing base-line data. It will also have a target
toward which progress can be measured, as well as benchmarks to measure
progress along the way. A measurable goal will answer questions such as:
How much?
How many?
How will you know when it
is accomplished?
Goals should be appropriate to and consistent with the mission and vision of
the organization. Each goal adopted by the organization should be one that
moves the organization toward the achievement of its vision. RELEVANT goals
will not conflict with other organizational goals. As noted earlier, goals are set
by or in concert with the person responsible for achievement. It is important
that all short-term goals be relevant (e.g., consistent) with the longer-term and
broader goals of the organization.
Finally a goal must be (time bounded) bound by time. That is, it must have
a starting and ending point.
Specific
Measurable
Achievable
Relevant
Time-bound
Exciting
Recorded
“Champions aren’t made in gyms. Champions are made from something they have deep
inside them a desire, a dream, a vision. They have to have the skill and the will. But the
will must be stronger than the skill.”
- Muhammad Ali
SELF CHECK
MULTIPLE CHOICES: Write the letter of the correct answer in the spaces
provided before its number.
____ 3. This means goals should be appropriate to and consistent with the mission
and vision of the organization.
a) attainable
b) relevant
c) smart
d) specific
____ 4. A measurable goal will answer questions below such as, EXCEPT.
a) How long will you stay in America?
b) How many trainees enrolled in Plumbing NC II
c) How much is the cost of a coca cola?
d) Why is do you need to stay late at night?
ANSWER KEYS
1. a
2. d
3. b
4. d
5. c
INFORMATION SHEET 3.1-3
Personal hygiene and practices
Hygiene means health and healthful living. Good health means well balances
condition of body and mind which enables one to perform all functions normally.
Regardless of your age and gender, personal hygiene plays and importance role in
everyone’s life from day one till death.
Hygiene is synonymous to health, immunity and fitness. As the old saying goes,
health is wealth and unless hygiene is maintained there is no point in doing
any amount of grooming or beauty job.
Personal hygiene and style are also absolutely necessary components of being
successful in the work place.
The rules of hygiene vary with the requirement of each individual, and each
person adapts what is needed from the general rules and formulates a code of
rules for personal hygiene. The rules cover all consideration of personal
characteristics including but not limited to:
1. Cleanliness – daily bath
2. Oral hygiene – care of mouth and teeth
3. Diet – including weight control
4. Posture – walking, standing, sitting
5. Clothing – good quality which can be kept fresh and crisp by frequent
laundering
6. Relaxation – mental and physical exertion, sufficient time for rest.
Keeping oneself in good health makes one feel optimistic and everyday activities
tend to run smoothly. On the contrary, when one is sick, it almost seems that life
is not worth living. Poor health handicaps you in all your enterprises, limits your
achievements and robs you on the enjoyment of living.
Rules of Health
1. Get sufficient exercise. 2. Provide for an adequate amount of sleep.
Hand care
Humans use their hands to do most of their jobs and duties and hence it is the
most important part to take care of when it comes to hygiene.
If you want to avoid falling sick often, hygienic way of hand washing is
very important.
To wash your hands properly, you have to;
1. First wet your hands,
2. Apply some liquid soap (or soap cake) – preferably anti-bacterial soap – and
3. Rub vigorously on all parts of you hand till above your wrist.
4. You have to rub soap well into your fingers and nails with interlaced
fingers and even rub the back of your palms.
5. Keep doing that for 10-15 seconds before washing it off with a lot of
water and
6. Pat dry with a clean towel.
CARE OF SKIN
A cleansing bath not only removes
perspiration and waste products from the skin
but serves to stimulate circulation, so the
condition of the skin is improved. The daily bath
helps to quiet the nerves. A mild, pure soap and
plenty of lukewarm water is used.
In giving proper mouth care, one should be familiar with basic requirements
for a satisfactory dentifrice and toothbrush. The dentifrice which maybe a liquid,
paste, or powder, maybe chosen for the flavoring agent used and the effectiveness
with which it cleanses and polishes the teeth. A strong salt solution made from
ordinary table salt maybe used as a substitute for a commercial dentifrice.
CARE OF DENTURES
SELF CHECK
MULTIPLE CHOICES: Write the letter of the correct answer in the spaces provided
before its number.
____ 1. This plays an importance role in everyone’s life from day one till death
regardless of your age and gender.
a) goal setting
b) personal hygiene
c) personal life
d) interpersonal
____ 2. The following are some of the appropriate personal hygiene practices
a) After the work, wash the hands with medicated soap.
b) Keep hair short or wear a cap.
c) Keep the hands and arms away from all unprotected areas of skin and
from the hair when working.
d) Wash the cars during rainy days..
____ 3. If you are wearing artificial dentures, what is the proper care when it is not
in the mouth?
a) Dentures should be immersed in a mild antiseptic solution.
b) It should be place in a glass of water.
c) It should be placed in a clean plastic container.
d) Should be wrapped in a clean sheet of paper and place it inside the
cabinet.
____ 4. In proper care of mouth, how many times in a year are advisable of seeing
the dentist?
a) as need arises
b) once a year
c) thrice a year
d) twice a year
ANSWER KEYS
1. b
2. d
3. a
4. c
5. b
INFORMATION SHEET 3.1-4
Code of ethics
WORK ETHICS
The duty to preserve one’s life implies the duty to work. Work is a creative
process for self-development when properly combined with leisure. It is healthful
and promotes both mental and physical well-being.
Work is the legitimate use of our mental and bodily powers for
economic gain of profit.
The right to work is based on natural law. Man has basic needs which
must be satisfied in order for him to survive. This right implies the right to private
ownership. If a person cannot own the means by which he derives his
subsistence, then he cannot provide for his life and for those of his dependents.
CODE OF ETHICS
II.Norms of Conduct
Dignity – company officers and employees shall at all times honor God
the Almighty, be loyal to the Republic of the Philippines and
company.
public interest unless with written consent and approval of the President
of CEO.
III. Penalties – any officer or employee, regardless of whether or not he or she holds
office or employment in a casual, temporary, hold over, permanent or regular
capacity committing any violation of Code of Ethical Standards shall be
penalized in accordance with the penalties imposed by over Company’s
Code of Discipline.
LEARNING OUTCOME # 2
Set and meet work priorities
CONTENTS:
Organizational key result areas (KRA)
Work values and ethical standards
Company policies on the use and maintenance of equipment
ASSESSMENT CRITERIA:
Competing demands to achieve personal, team and organizational goals and
objectives are prioritized.
Resources are utilized efficiently and effectively to manage work priorities
and commitments.
Practices and economic use and maintenance of equipment and facilities are
followed as per established procedures.
Job targets within key result areas are attained.
CONDITION:
Hand outs on
Organizational KRA
Work values and ethics
Company policies and standards
Sample job targets
Learning guides
CD’s, VHS tapes, transparencies
ASSESSMENT METHOD:
Role play
Interview
Written examination
LEARNING EXPERIENCES
“Key Result Areas” or KRAs refer to general areas of outputs or outcomes for
which the department’s role is responsible.
Definitions;
Profit : The net profit or surplus before tax planning efforts, produced
by the efficient operation and effective administration of your
enterprise
Systems , : The methods, principles and technologies used, the "way you
procedures & do things," to ensure the best use of human, financial and
technology equipment resources to generate profit and satisfy your
customers.
Importance of KRAs.
Conditions of KRAs
• Key result areas (KRAs) capture about 80% of the department’s work role.
The remainders are usually devoted to areas of shared responsibility.
• Each KRA should capture at least 5 % of work role
Value of KRAs.
Work values are set of standards that determine attitudes, choices and actions.
Your work values are those things in your work life that you consider to be
important. It is crucial to know your work values if you want to find your ideal
job. When you design your career based on your values, your motivation will be
greatly increased and your chances of success and fulfillment will greatly
improve.
The first step in developing gender values is to develop your gender sensitivity
and raise your gender awareness. Gender awareness is a way of seeing, a
perspective-
insights which form our understanding of people and society. It means looking at
things with new eyes, which are constantly open to new learning.
Understanding the differences between sex and gender, developing the ability to
identify gender issues and biases and appreciating the importance of gender
sensitivity, gender equality and gender equity are all important in achieving a
happy career life.
List of Top Ten Work Values that Employers Look for in Employees
4. Adaptability
Maintains flexibility in completing tasks in
an ever changing workplace.
Being open to change and improvements
Adaptable to the personality and work
habits of co-workers and supervisors to be
able to work effectively as a team.
Views change, strategies and ideas as
opportunities to complete work assignments
in a more efficient manner
5. Honesty and integrity Is trustworthy and maintains honesty and
integrity above all else
When working for an employer they want to
know that they can trust what you say and
what you do.
Successful businesses work to gain the trust
of customers and maintain the attitude that
“the customer is always right”.
Responsible to use his/her own individual
sense of moral and ethical behavior when
working with and serving others within the
scope of his/her job.
Direction: Put a check mark on the box that best describes the significance of
the work value in your life.
General Provisions:
1. Use of mechanical equipment. Where mechanical
handling equipment is used, sufficient safe
clearance shall be allowed for aisles at loading
decks, through doorways and wherever turns or
passage must be made. Aisles and passage ways
shall be kept clear and in good repair, with no
obstruction across that could create a hazard.
Permanent aisles and passageways shall be
appropriately marked.
Head protection – hard hats Body - special suits
Eye - safety glasses Hand - gloves
Face - face shields Foot - safety shoes
Ear - ear plugs
Personal protective equipment can be very effective in reducing injuries when the
protective equipment is selected based on its intended use, when employees are
trained to its use, and when that equipment is properly maintained. The company
is required by the law to provide protection for the employees and to ensure that
the equipment is worn by the workers.
ACTIVITY SHEET NO. 3
COMPANY POLICIES ON THE USE AND MAINTENANCE OF
EQUIPMENT
OBJECTIVE:
MATERIALS:
Activity Sheet
Pen
Props
PROCEDURES/TASKS
1. Divide the class into smaller group.
2. The group will discuss the company policies on the use and maintenance
of equipment.
3. Choose any group presentation to present the group output. Be creative
and resourceful.
4. Evaluate each presentation.
SELF-CHECK NO. 3
COMPANY POLICIES ON THE USE AND MAINTENANCE OF EQUIPMENT
1. Give at least five company policies on the use and maintenance of equipment.
a.
b.
c.
d.
e.
a.
b.
c.
d.
e.
Answer keys
CONTENTS:
Qualification standards
Gender and development (GAD) sensitivity
Professionalism in the workplace
List of professional licenses
ASSESSMENT CRITERIA:
CONDITION:
Quality standards
GAD handouts
CD’s, VHS tapes on professionalism in the workplace
Professional licenses samples
ASSESSMENT METHOD:
Role play
Interview
Written examination
LEARNING EXPERIENCES
QUALIFICATION STANDARDS
A JOB DESCRIPTION – tells what is done on the job, how it is done, why it
is done, and the skills involved in doing it.
JOB SPECIFICATIONS – to determine the right kind of man needed for the job
it is necessary to know the specific qualifications of the man who is to do it, the
amount and type of experience needed to perform the job, special training on the
job and on jobs related to it, special abilities and aptitudes, age, physical
qualifications and other requirements.
JOB ANALYSIS – the study of each job operation involved in a certain job. It
includes information about the essential abilities, experience, and training to
do the job.
TRAINING – this involves observing others who are skilled in the performance
to be learned and /for following instructions.
PHILOSOPHY OF TRAINING
MANPOWER DEVELOPMENT
OBJECTIVES OF AN ORGANIZATION
EMPLOYEE’S EXPECTATION
1. Trainee – who must have the motivation and capacity to learn and apply his
learning.
3. Immediate superior – who must put his confidence in the trainee and provide
him with opportunity to apply his learning.
ACTIVITY SHEET NO. 1
QUALIFICATION STANDARDS
OBJECTIVE:
Materials:
Activity Sheet
Pen
Procedures/Tasks:
Give your own opinion on “ the effectivity of an individual to work depends on his
qualification to the job”.
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
SELF - CHECK
QUALIFICATION STANDARDS
Check your mastery of Qualification Standards by completing question/task
below:
A. Identify the following:
_____________ 1. This involves observing others who are skilled in the performance
to be learned and /or following instructions.
_____________ 2. Tells what is done on the job, how it is done, why it is done,
and the skills involved in doing it.
_____________ 4. One who must have the motivation and capacity to learn
and apply his learning.
_____________ 5. One who must have the expertise and interest to teach.
QUALIFICATION STANDARDS
A.
1. Training
2. A job description
3. Job Analysis
4. Trainee
5. Trainor
B.
1. capacity for human growth
2. unique value of each human person
Gender and development (GAD) – is about being faithful to the principle that
development is for all.
1. Marginalization – both male and female should be given equal pay for work of
equal value, economic independence and economic opportunity
2. Subordination – equality in the quality participation in decision-making
and recognition of capabilities.
Gender awareness
Gender equality means that women and men enjoy the same status and
conditions and have equal opportunity for realizing their full human rights and
potential to contribute to the national, political, economical, social and cultural
development of their countries. They should also benefit equally from the result
of development.
Gender equality is therefore the equal valuing by society of both the similarities
and differences between women and men, and the varying roles that they play.
Gender equity moves beyond a focus on equal treatment. Gender equity is the
process of being fair to women and men. It means giving to those who have less
on the basis of needs, and taking steps to compensate for historical and social
disadvantages that prevent women and men from otherwise operating on a level
playing field. Equity can be understood as the means, and equality is the end.
Equity leads to equality
A gender-blind person is someone who does not explicitly
distinguish between the sexes. Assumptions incorporate
biases in favour of existing gender relations and so tend to
exclude women.
Respectful of the “pagkatao” of every individual across the lifecycle and social
categories.
Recognizes gender inequalities and biases transmitted from generation to
generation, and the need to transform structural and personal inequities and
biases.
Commits self to healing relational inequities and biases at the personal and
institutional levels.
Works towards empowering and gender-fair relationships in all aspects of life.
Possesses the gender lens at looking at specific gender issues in different
situations
I should…
Self-esteem
Self confident Arrogant
Feels worthy Feels worthless
Happy Sad
Inner Peace Inner Turmoil
Respectful Lacks Respect
Can learn from mistakes Cannot cope with mistakes
Takes calculated risks Stays in comfort zones
Can hear criticism Crumbles with criticism
Accepts and empowers others Critical of others
Obstacles a means to move forwards Obstacles are barriers to progress
Clarity Confusion & indecisive
lack of self-esteem
Self esteem is how we
feel about ourselves at
any given moment
Mahatma Gandhi
ACTIVITY SHEET 1
Assessing Workplace Ethics
A. Application (Plenary)
Materials:
pentel pens/ markers,
masking tape,
manila paper,
photocopies of Worksheet
metacards
1. Answer the following questions and Write down the answers on a manila paper
which will be posted on the wall for reference.
What do you consider as the top three (3) problems in the workplace?
What work values are critical to the success of an organization?
2. You will be given a metacards and reflects on the statements written in it.
3. Categorize the metacards you are holding and put the card inside the pocket
mark “Gender aware/sensitive characteristic and the Gender blind/bias
characteristic.
Work Sheet No. 1: Work Values – What Is Important To Me?
Direction: Put a check mark on the box that best describes the significance of
the work value in your life.
OBJECTIVES:
1. Identify gender equality
2. Analyze the rights of women
Materials
Activity Sheet
Pen
Procedure/Task:
1. Read Information Sheet No. 3. 3-2
2. Divide the class into smaller group.
3. Give them 5 –10 minutes roles play about gender equality.
4. Evaluate the presentation.
SELF–CHECK
Column A Column B
1.
2.
3.
4.
5.
ANSWER KEY TO SELF–CHECK
Matching Type
1. c
2. b
3. d
4. e
5. a
“Clients and customers judge a company not only by quality of its products and
services but also by the kind of service personnel who serve them.”
1. Physical projection
This includes:
Proper grooming- clean cut, no body odor, clean fingernails, well pressed
uniform etc.
Good posture- straight body, no hands on pocket, relaxed
Natural smile
Eye contact but not sneering look
Absence of unpleasant mannerism like scratching hair, biting nails, etc.
People with mannerism lose their poise and make an impression that they
have no confidence in themselves
Pleasant disposition, no display of irritation
Appropriate dress and wardrobes- one that fits the occasion and the place
Oral hygiene, no bad breath
Appropriate make up for women, not one that too heavy
2. Verbal projection
This includes:
Being careful with tone, pitch and body language. Tone must be warm and
not harsh to the ear
Well modulated voice- too loud can be interpreted as aggression, too soft
voice projects weakness of character and inhibition
Spontaneity in expression, not stammering. This indicates mastery of ideas,
making the person sound more credible
Speaking with authority- ability to explain and justify ideas, readiness to
answer questions. This gives an impression that one knows what he is
talking about.
Tactfulness- saying the right things on the right time and in the right place
Assertiveness in expressing oneself- sensitivity to the feelings of others,
always conscious of ones social impact.
Employers have the sacred task of caring for their workers. Theirs is the
golden opportunity to become the ethical “man for others” – they must be fair-
minded and generous in their dispositions. The following are their basic duties
towards their workers:
Vacation Leave
1. Every employee must first secure the written permission of his immediate
superior and department manager using company prescribed forms before
going on vacation. (i.e. two days before the intended leave.)
2. Vacation leave forms must be properly filled out and must be approved by
the supervisor at least two days before the intended leave.
Sick Leave
4. If an employee gets sick outside the company premises, he should try his
best at the earliest opportunity to come and personally consult with the
company physician.
Absence without official leave – being away from work without due notice
from the employer.
Loafing – spending time in idleness such as going to other areas inside or outside
the premises just to let time past or to waste time or staying in his work post doing
nothing.
Morality – the quality of human acts by which they are constituted as good, bad,
or indifferent.
Paternity Leave – means the husband employee with notice to the company does
not report for work because his legitimate wife gave birth.
Profane Language – means words, phrases or signs written or uttered; or pictures,
print, sketches, or such other visual, audio or oral media uttered or done without
respect, with malice, irreverence or contempt.
Tardiness – means lateness in reporting to work either for the first hour of work or
from break period like returning to work assignment after coffee or lunch break.
Tardiness offenses can be classified into excused and unexcused.
Under Time – rendering work less than the minimum number of hours required
of the employee per day.
Work – the legitimate use of our mental and bodily powers for economic gain
or profit.
ACTIVITY SHEET
PROFESSIONALISM IN THE WORKPLACE
OBJECTIVE:
1. Identify professionalism in the workplace.
Materials:
Activity Sheet
Pen
Procedure/Task:
1. Read Information Sheet No.3
2. Answer the Activity Sheet No. 3
3. Ask the assistance of the instructor to evaluate your answer.
Here are some questions you can ask yourself to check how far you are from
being a professional:
3 ; Always 2 : Almost Always 1: Rarely 0 : Never
A. PHYSICAL PROJECTION
SCORE QUESTIONS
Do I wear a uniform that is clean and wrinkle free?
Do I ensure proper matching of colors in my attire?
Is my hair neatly combed, clean and worn in style that is becoming to
me?
Do I always feel and look clean and tidy?
Do I use simple jewelries appropriate to my job?
Is my hair neatly combed, clean and worn in style that is becoming to
me?
Am I free of unpleasant mannerisms?
Are my shoes well shined and their heels in good condition?
Do I change my stockings and underwear everyday?
Are my nails clean, well shaped, with moderate length?
Do I make it a habit to wear deodorants, especially when I
perspire heavily?
SCORE QUESTIONS
Do I wear light cologne during my duty?
Am I free of body odor?
Am I free of any bad breath?
Do I wear simple and appropriate make-up? (ladies only)
Do I retouch my make-up from time to time? (ladies)
Do I fix my hair from time to time?
Am I relaxed and not rattled by irritating or uncomfortable situations
on the job?
Do I maintain a good posture while on the job (straight body, not
leaning on walls, chairs)
_________ Sub-total ( A )
B. VERBAL PROJECTION
SCORE QUESTIONS
Do I speak with a friendly tone and modulated voice?
Do I use a simple language in my conversation with people?
Do I maintain eye contact while conversing with others?
Do I pay full attention when talking to them?
Do I express interest in what people say by active listening,
nodding head, asking questions, etc.?
Am I more of the listener rather than a talker?
Do I allow others to finish their statement before I react?
Am I cautious of the words I speak to avoid hurting or
antagonizing others?
Do I know how to keep confidential matters?
Do I avoid speaking gossip nor indulging in gossips?
Do I generously use magic expressions like please, kindly, may, do
you mind, I’m sorry, etc.?
Can I maintain my composure when talking to unreasonable or
irritating person?
Am I honest and sincere in my communications and avoid
bluffing anyone?
Do I avoid unpleasant non-verbal signals like sour face,
inattentiveness, sneering or staring look, etc., when dealing with
people?
________ Sub-total ( B )
Add your score per category. The average score is calculated as total score divided
by the number of items.
Total Score :
Average Score :
Remarks :
A. Physical Projection :
B. Verbal Projection :
C. Ethics/Social
Graces :
Grand Total :
Average score of
2.8- 3.00 is high score
2.5- 2.70 is moderate or
acceptable
Below 2.5 is not acceptable
From the results of the test, identify your weak points as a professional.
Physical Projection
Verbal Projection
Ethics/Social Graces
SELF CHECK
PROFESSIONALISM IN THE WORKPLACE
Check your mastery of Professionalism in the workplace by completing the
question/task below:
1.
2.
3.
4.
5.
ANSWER KEY
National Certificates – given to the individual who passed all NC level (I-IV)
Sample of Licenses/Certificates
1. COC:
Baker, Lathe Machine Operation
Date Encoder Dressmaking,
Building Wiring Installation, Domestic Refrigeration
Computer Technicians Automotive Service Technician,
Cellphone Repair, Finishing Carpentry
Mechanics, Electric Arc Welder
2. National Certificates
3. Professional Licenses:
Teacher Chemical Engineer
Civil Engineer Architect
Nurse Electronics Communication Engineer
Electrical Engineer Medical Technology
Doctor Marine
Mechanical Engineer Certified Public Accountant
Lawyer
Programs and services that a trainee can avail:
Job-hunting seminar
Equipping students with the techniques and skills that will make
them competitive in their search for jobs and career enhancement.
Career Counseling
To help students know themselves, their strengths and weaknesses
and guide them in enhancing their academic training, knowledge
and technical skills to become competitive in their chosen field.
Job market is driven by knowledge and skills; so one must work for
continuing education. Cross functionality or multi-tasking of workers if preferred,
so more knowledge and skills a worker has, the more his edge is. These add
value to the competitiveness of the worker for the job.
Package yourself:
Employers are interested in two things about you; knowing
yourself and developing your compatibility with the
company.
Image projection through power dressing, correct hygiene and
good grooming. A good appearance generates a feeling of self
confidence and well-being. Looking competent has the prime
value.
Communication skills – be able to express thoughts, ideas and feelings
effectively whether oral or written.
ACTIVITY SHEET
LIST OF PROFESSIONAL LICENSES AND CERTIFICATIONS
OBJECTIVE:
MATERIALS:
Activity Sheet
Pen
PROCEDURES/TASKS:
2. The group will conduct an interview of people who obtained and renewed their
licenses relevant to their career.
a) Let the group formulate their guide questions based on how the
individual obtained their licenses and certifications.
SELF - CHECK
LIST OF PROFESSIONAL LICENSES AND CERTIFICATIONS
Job-hunting seminar
Equipping students with the techniques and skills that will make
them competitive in their search for jobs and career enhancement.
Career Counseling
To help students know themselves, their strengths and weaknesses
and guide them in enhancing their academic training, knowledge and
technical skills to become competitive in their chosen field.
Job market is driven by knowledge and skills; so one must work for
continuing education. Cross functionality or multi-tasking of workers if
preferred, so more knowledge and skills a worker has, the more his edge is.
These add value to the competitiveness of the worker for the job.
Below are tips in getting the job after an employment: