Form-Builder

ONE STOP PAYMENT GATEWAY SOLUTION

Confidentiality Statement

Please note that this document represents and contains confidential and proprietary information and trade secrets of Infibeam
Avenues Limited. The receipt or possession of this document does not convey any rights to reproduce or disclose its contents in
whole or in part for any purpose other than the purpose mentioned below. Any unauthorized use or disclosure of this document
or any part thereof to any person is strictly prohibited. This document must be used only in connection with Avenues payment
gateway deployment by Infibeam Avenues Limited and for no other purpose. The recipients of this document should recognize
and note that the information contained in this document has competitive value and is confidential in nature. The recipients of
this document should be aware that significant loss and damage could result to Infibeam Avenues Limited if information
contained herein is disclosed to any third party.
Any unauthorized disclosure of this document by any personnel of the recipient or its contractors and agents is strictly prohibited
and will attract severe penalties against the recipient. The recipients of this document should note that money damages would
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Limited shall be entitled to seek injunctive relief, specific performance or other appropriate equitable remedies for any such
breach. Any of such remedies are in addition to all other remedies available to Infibeam Avenues Limited at law or in equity.
Every employee of the recipient and other personnel associated with the recipient are requested to use this document with care
and maintain its confidentiality in all situations. If you have any questions, please contact the law department of your
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A LONG HISTORY OF “FIRSTS” IN INDIA

1st 1st
85% to be PCI – DSS
Payment Aggregator
Merchants in India Compliant
in India
powered by us (2001) (Payment Card Industry
Data Security Standards)
(2007)

1st 1st 1st

to be Certified by to offer Rupay Debit Fintech Company
American Express for Card Processing for to get listed on the
global currency processing its merchants Indian Stock Exchange
(2008) (2013) (2017)
INFIBEAM AVENUES

Software Solutions Payment Solutions

Form-Builder
Description: Internet Form based
Payment Gateway payment solution
Domain Service Target: Web Merchants

Website platform Description: White label booking engine

with built in payment gateway

Target: Hotels
 About - CCAvenue

 Largest Payment Gateway in India

 Powers more than 85% of the e-commerce

merchants.

 Tried and Tested payment gateway.

 Renowned for its World class technology

 Assures highly optimized success rates and

quality after-sales support.

 Always strived to evolve to the merchant’s

requirement.

 Developed cutting edge features and

facilities that enhance the overall business
of the merchant.
Challenges in Existing Setup

 Only Visa/ MasterCard/ RuPay credit card & debit card processing.

 Longer TAT for merchant onboarding.

 Plain payment gateway solution.

 No backup gateway.

 Limited types of reports.

 No dashboard to view.

 No 24x7 merchant & customer support.

PAYMENT CHANNELS
CCAVENUE BUSINESS FEATURES

200 + Payment options

Multi-Currency Multi-Lingual Page

Easy Customization Mobile, Tablet, Laptop, Desktop Accept Payment through

Email & SMS
CCAVENUE PAYMENT OPTIONS
 CCAvenue offers the widest payment options in the entire payment gateway industry.

 No more compromise on sales due to missing payment options.

 CCAvenue offers 200 + payment options with single solution.

1. Credit Cards

2. Debit Cards

3. Net Banking

4. ATM Cards

5. UPI

6. Prepaid Instruments

7. Bank EMI
 LIST OF CREDIT & DEBIT CARDS
Debit Cards
Visa Debit Card issued in India (VBV)
Credit Cards Sr. no Bank Name Sr. No Bank Name
1 Abhyudaya Co-operative Bank Ltd 20 Karnataka Bank Limited
Sr.No Card Name
2 Allahabad Bank 21 Kotak Mahindra Bank Ltd
1 MasterCard 3 Andhra Bank 22 Oriental Bank Of Commerce
2 Visa 4 Axis Bank Limited 23 Standard Chartered Bank
5 Bank Of Baroda 24 Syndicate Bank
3 Amex
6 Bank Of India 25 Tamilnad Mercantile Bank Limited
4 Amex Ezeclick 7 Bank Of Maharashtra 26 The Cosmos Co-Op Bank Limited
5 Diners 8 Barclays Bank 27 The Federal Bank Ltd
9 Central Bank Of India 28 The Karur Vysya Bank Ltd
6 JCB
10 City Union Bank Ltd 29 The Lakshmi Vilas Bank Ltd
11 Corporation Bank 30 The Saraswat Co-Operative Bank Ltd
The Shamrao Vithal Co-Operative Bank
12 Dena Bank 31
Maestro Debit Card Ltd
13 Deutsche Bank Ag 32 The South Indian Bank Ltd
Sr.No Bank Name Sr. No Bank Name
14 Development Credit Bank Ltd. 33 TJSB Sahakari Bank Ltd.
1 Citibank 6 Central Bank of India 15 Dhanlaxmi Bank Limited 34 UCO Bank
2 South Indian Bank 7 Syndicate Bank 16 HDFC Bank Limited 35 United Bank Of India
3 Punjab National Bank 8 State Bank of India 17 ICICI Bank Ltd 36 Vijaya Bank
18 IDBI Bank Ltd. 37 Yes Bank Ltd
4 Jammu & Kashmir Bank 9 Indian Bank 19 IndusInd Bank Limited
5 Karur Vysya MasterCard / Debit Card issued in India (MSC)
1 Axis Bank 9 Bank Of India
2 Canara Bank 10 Central Bank of India
ATM CUM DEBIT CARDS 3 Citi Bank 11 Corporation Bank
1 Andhra Bank 4 Indian Overseas Bank 4 Federal Bank 12 HDFC Bank
2 Canara Bank 5 Punjab National Bank 5 IDBI Bank 13 ICICI Bank
6 Indian Bank 14 Punjab National Bank
3 Indian Bank 6 Union Bank of India
7 Royal Bank Of Scotland 15 SBI Debit Card
7 IDFC Bank 8 Standard Chartered Bank 16 Yes Bank

Please note all the payment options mentioned in the presentation are subjected to approval from the respective partners.
 LIST OF RUPAY DEBIT CARDS & UPI
Rupay Debit Card UPI Enabled Banks
Sr. Sr.
Bank Name Bank Name Sr. No Bank Name Sr. No Bank Name
No no.
Abhyudaya Cooperative 1 State Bank of India 16 Union Bank of India
1 18 Indian Overseas Bank
Bank
2 ICICI Bank 17 Vijaya Bank
2 Allahabad Bank 19 Indusind Bank Limited
3 HDFC 18 OBC
3 Andhra Bank 20 Janata Sahakari Bank Ltd Pune
4 Andhra Bank 19 TJSB
4 Axis Bank 21 Oriental Bank Of Commerce
5 Bank Of Baroda 22 Punjab And Sindh Bank 5 Axis Bank 20 IDBI Bank

6 Bank Of India 23 Punjab National Bank 6 Bank of Maharashtra 21 RBL Bank

7 Bank Of Maharashtra 24 Saraswat Co-Operative Bank Ltd 7 Canara Bank 22 Yes Bank
8 Canara Bank 25 State Bank Of India 8 Catholic Syrian Bank 23 IDFC
9 Central Bank Of India 26 Surat Peoples’ Co-Operative Bank
9 DCB 24 Standard Chartered Bank
10 Corporation Bank 27 Syndicate Bank
10 Federal Bank 25 Allahabad Bank
11 Dena Bank 28 The Cosmos Cooperative Bank Ltd
The Kalupur Commercial Co-Operative 11 Karnataka Bank 26 HSBC
12 Federal Bank 29
Bank Ltd 12 Punjab National Bank 27 Bank of Baroda
GP Parsik Patil Janata
13 30 Uco Bank 13 South Indian Bank 28 Kotak Mahindra Bank
Sahakari Bank
14 HDFC Bank 31 Union Bank Of India 14 United Bank of India 29 IndusInd

15 ICICI Bank 32 United Bank Of India 15 UCO Bank

16 IDBI Bank 33 Vijaya Bank
17 Indian Bank
LIST OF NETBANKING OPTIONS
Net Banking
Sr. No Bank Name
Sr.
Bank Name Largest Debit Engine
No.
1 Airtel Payment Bank 29 IndusInd Bank  Netbanking contributes to more
2 Andhra Bank 30 Jammu & Kashmir Bank
3 Allahabad Bank 31 Karnataka Bank than 42% online business in India.
4 AXIS Bank 32 Karur Vysya Bank
5 Bandhan Bank 33 Kotak Mahindra Bank
6 Bank of Bahrain & Kuwait 34 Lakshmi Vilas Bank NetBanking  CCAvenue offers the largest
7
Bank of Baroda Corporate
35 Oriental Bank of Commerce bouquet number of Netbanking
Accounts
Punjab National Bank Corporate options to address millions of
8 Bank of Baroda Retail Accounts 36
Accounts customers across various
9 Bank of India 37 Punjab National Bank Retail Accounts
10 Bank of Maharashtra 38 Punjab & Sindh Bank
geographies.
11 Canara Bank 39 Royal Bank Of Scotland
12 Catholic Syrian Bank 40 Saraswat Bank
13 Central Bank of India 41 Shamrao Vithal Bank
14 Cosmos Bank 42 South Indian Bank
15 City Union Bank 43 Standard Chartered Bank
16 Corporation Bank 44 State Bank of Bikaner and Jaipur
17 DCB Personal 45 State Bank of Hyderabad
18 DCB Business 46 State Bank of India
19 DBS 47 State Bank of Mysore
20 Deutsche Bank 48 State Bank of Travancore
21 Dhanalakshmi 49 State Bank Of Patiala
22 Federal Bank 50 Syndicate Bank
23 HDFC Bank 51 Tamilnad Mercantile Bank
24 ICICI Bank 52 UCO Bank
25 IDBI Bank 53 Union Bank of India
26 IDFC Bank 54 United Bank of India
27 Indian Bank 55 Vijaya Bank
28 Indian Overseas Bank 56 Yes Bank
PREPAID INSTRUMENTS

Cash Cards
1 ITZCash Card 3 ICashCard

2 Oxicash 4
PayCash Card

Wallets
1 Paytm 6 SBI Buddy

2 Mobikwik 7 PayZapp by HDFC Bank

3 Freecharge Wallet 8 ICICI Pockets

4 Oxigen 9 Yes Pay by Yes Bank

5 Jio Money 10 The Mobile Wallet

LIST OF EMI PAYMENT OPTIONS
Easy EMI
Credit Card EMI Option
 Allow your customers to pay in easy installments for big
1 Kotak Mahindra Bank ticket size.
2 ICICI Bank

3 Axis Bank
 CCAvenue offers multi-bank EMI through major banks in
single integration.
4 IndusInd Bank

5 HSBC Bank
6 American Express
7 State Bank Of India
8 HDFC
 Variable EMI Tenures available across banks Eg. 3,6,9
months.
 Interest is borne by the customer

9 Corporation Bank  Merchant is settled the full transaction amount as per

10 Central Bank the settlement period agreed.
11 Standard Chartered

12 Citibank

13 RBL
CCAVENUE PAYMENT OPTIONS
 CCAvenue offers Multi-currency processing in for 27 foreign currencies

 27 Currencies in single Integration & single Dashboard for transactions.

 No more compromise on sales due to missing international currency.

CCAVENUE BILLING PAGE
Fastest & Easiest
This is the fastest and the easiest way to enable
payments on merchant website.

Customizable
CCAvenue billing page is fully customizable enabling
you to match the look and feel of your website and
ensures that the customer does not feel he has left
your site.

Responsive
Responsive optimizes the page for any device, be it
smartphones, tablets, desktops or laptops.

Multi-lingual
Deliver a "localized" shopping and payments
experience. CCAvenue multilingual checkout page
offered in 18 major Indian and International
languages provides a wider global reach.
CCAVENUE CUSTOMIZABLE PAYMENT PAGE
 CCAvenue offers a highly customizable payment page, where the merchant can design and match the
payment page as that of their website. This gives a seamless experience to the customers while making
online payment.
CCAVENUE INVOICE PAYMENTS
Email / SMS Payments
Send speedy email / SMS invoices with your
logo, information & click-to-pay button

Recurring Invoices
Schedule invoices to automatically generate
and send out weekly, monthly, annually or as
per your specification

Bulk Invoices
Reach out to mass audiences using mailers
through bulk invoices

Multi-currency Support
Receive payment through invoices across the
globe in 27 different currencies
Recurring Payments
 Create a subscription plan that best suits your business and
collect recurring payments through multiple payment modes.
Simplify the payment process for your customer and ensure
timely payments. Take the pain out of the complex
calculations and avoid delayed payments with automated
CCAvenue Subscriptions.
FIXED RECURRING:
Charge your customers fixed price on recurring basis as per
a set payment schedule.

ON DEMAND:
Craft your subscription plans to suit your business
requirement. Charge based on usage or per billing cycle.
Charge based on number of users or quantity per billing
cycle.
Sell a combination of recurring and non-recurring products or
services and allow customers to pay for them in a single
purchase.
CCAVENUE BUSINESS FEATURES

CCAvenue Checkout CCAvenue Vault Smart Analytics Accept Payment through

Social Networking Sites

Risk Management Tool Fastest Activation

Promotion & Discount 24x7x365 support
Tools
CCAVENUE CHECKOUT & VAULT
CCAvenue Checkout
Enables customers to store their credit and debit card
credentials, billing and shipping details in a PCI compliant
environment for future use.
Card details are saved in an encrypted form and returning
customers have to only enter the CVV and 3-D secure
password to complete their next transaction.

CCAvenue Vault
CCAvenue enables the merchants to store card information of
their customers for future transactions. You can send unique ID
of the customer at the time of initiating the transaction. This
unique ID will be the customer identifier for storing the card
information.

This facilitates speedy transactions, better customer retention,

and encourages repeat purchases.
CCAVENUE SMART ANALYTICS
 Real-time statistical reports with complete
transparency to get a 360 view of your business
performance in the competitive online industry.

 Insightful data analytics helps analyze

performance and maximize your business
potential
CCAVENUE MARKETING TOOLS
Enhance your marketing and sales efforts,
attract more customers and earn more, with
our range of Marketing Tools. Create, manage
and showcase your offers and promotions to
your customers.

Discounts
Offer flat or percentage discount on specific
products or for orders over a particular value.

Promotions
Create promotions campaigns rewarding
customers paying by a specific bank or
payment mode. Leverage alliances to run BIN
based promotional campaigns.
 RISK MANAGEMENT
F.R.I.S.K & VELOCITY CHECKS F.R.I.S.K ( Fraud & Risk Identification System & Knowledge )

• CCAvenue maps your transaction over the 150 parameters &

negative database we have collected over the span of 12yrs
• High-risk flagged transactions are scrutinized by our 18 member
team.
• Fraudulent Transactions reduced more than 98%

Customize the Velocity Checks

• Gives you the ability to set specific criteria to limit his risk exposure.
• Enables you to define a simple velocity filter which will reduce the
possibility of large volumes of fraudulent transactions.
• Transactions will be passed through the velocity filter before being
processed.

Customize the Blacklist Controls:

Based on your data of negative transactions you can restrict fraudsters

from transacting on your site by blocking their:
• Country
• Email ID
• Card Number
• Geo IP location.
Hassle-free On Boarding

eRegistration

Minimal Documentation

Fastest Activation

Easy Integration
SUPPORT STRUCTURE

• Merchant Account in 24 hours.

• Easy Integration.
• 24x7 Support for Merchant
Onboarding
• After Sales Support desk
Super Support
Our experienced team of engineers are
empowered to solve your queries using
email/Tickets, chat and telephone - whenever
you need it, 24x7x365
We also have dedicated relationship managers
allotted to clients with huge volumes.

• T + 2 Settlement Cycle

• Support For Risk and

Chargeback related queries.

• Experienced Relationship
Manager to extend Industry
Specific Solution.
CCAVENUE TECHNICAL FEATURES

5 types of integration
• Non-Seamless

• Seamless

• Hybrid

• I-Frame
Mobile SDK’s Smart Dynamic Routing
• Direct Link

Retry Mechanism
Dynamic Event Notification Bank Downtime Manager
CCAVENUE TECHNICAL FEATURES

Sub IDs Split Payments Handling Drops

Auto Reversal of Reconciliation of

Dropped Transactions Funds
 INTEGRATION METHODS

CCAvenue supports collecting payment information using following methods. All methods
are designed to support a seamless user-experience.

INTEGRATION TYPES MOBILE SDK PLUG & PLAY

Non-Seamless

Seamless

Hybrid

iFrame

Direct Link
Split Payments & SUB IDs

Split Payment Technology

Sub ID Technology
Transaction Handling

DOWNTIME SMART DYNAMIC ORDER LOOKUP &

ALERT ROUTING STATUS API

INSTANT DYNAMIC EVENT TRANSACTION

GRATIFICATION NOTIFICATION RETRY
(On the fly & time
based)
AUTOMATE THE PG EXPERIENCE !!
Use our extensive range of robust APIs that lets you focus
on powering your business

APIs to manage transactions:
• Confirming transactions
• Cancelling transactions
• Refunding transactions
• Status Querying
• Order Lookup.Etc.
APIs for Updating parameters post
completion of transactions
• Update Merchant Parameters
• Update Billing Details
APIs for sending and managing E-Invoices viz.
• Generate Invoice
• Generate Recurring Invoice
• Generate Quick Invoice
• Get Item List
• Invoice Lookup
• Update Merchant Invoice Reference
APIs for managing vault.
• Get Customer Payment Option
• Delete Customer Payment Option
• Delete Customer
RECONCILIATION OF FUNDS

Post the settlement is done on T + 1 working days in Nodal Bank A/c , CCAvenue provides various
option for reconciliation of transactions and funds.

1. Settlement Report by Email : A detailed settlement report with transaction details can be send via
Email to various email id’s. The Fields for the report can be customized as per ’s requirements.

2. Reports via FTP : Settlement report can be sent via FTP everyday.

3. Settlement API: Merchant can get the details of the settled transactions by fetching by particular
Dates' using Settlement API.

4. Download Reports: The Settlement Report are available for download 24/7, at your convenience
from the CCAvenue Dashboard. Records for last 1 year are maintained which an be downloaded by
merchant.
 MIS Provision
The transaction reconciliation/settlement report would be sent to you via various methods viz.,

FTP:
To configure this we require the details such as URL, Port #, Username, Password and Directory Path. The
files would be pushed here daily.

API:
CCAvenue provides APIs which allows merchant to make a server to server call to get details of any
payout basis the pay id.

Email:
This allows users to receive an email with the attachment (.XLS/.XCV) on a daily basis. To configure this,
please share list of email addresses.|

Dashboard:
CCAvenue provides an extensive dashboard to download the reports at your convenience. The url for the
dashboard is:
https://login.ccavenue.com/jsp/merchant/merchantLogin.jsp

The recon report contains the list of transactions processed through your account in a day and cut off for
the report generation time would be midnight 12.00 AM (IST).

Settlement report would have the break up of all transaction including card type paid out for that cycle.
 THANK YOU

Mohit.surana@avenues.info service@ccavenue.com accounts@ccavenue.com risk@ccavenue.com