EVENT

MANAGEMENT

Submitted by:
Dela Cruz Ace Jehver
School:
POLYTECHNIC UNIVERSITY
OF THE PHILIPPINES
Course/Section
DOMT LOM 3-3
7907 Makati Avenue Makati City Telecomservicesorg@gmail.com 0995778058/0916254899

Company Profile:
Who we are?

Tele-communication services is a centralized company to which phone calls from current

and potential customers. We Call Centre, can handle inbound or outbound calls and be
located either within a company or outsourced to another company that specializes in
handling calls.

Inbound – We TAKE the calls for our client

Outbound – We MAKE the calls for our client
Automated – We AUTOMATE processes for our client
Business Process Outsourcing (BPO) you DELEGATE the business process to us

A BPO call center is a team of outsourced agents who handle incoming and outgoing customer
calls for other businesses

Company specializes

Field Service Support

Dispatching
Technician
Scheduling
Business intelligence analytics
Good customer Service
Data base or mailing list information

Our Vision

Tele-com-se (telegraph communication services) strives daily to be the local best value-
based call center for companies seeking a solution. Being the best local call center
company, means providing exceptional call-center value with highly skilled agents and
outstanding customer satisfaction.

Our Mission
To be strategic link in our customers communication processes, committed to exceeding
their expectations.
To develop remarkable solutions, using our expertise and consistent, disciplined action to
deliver peace of mind.

To be the best of the best in the contact centre industry by offering advanced technologies
and impeccable services
LETTER OF INTENT:

January 2021

Jannet Padilla
Professor
Polytechnic University of the Philippines
Sta.mesa Manila

Dear ma’am

Good day!

Our company Telecomse Organization will conduct a Seminar considered as an important source
of knowledge by most organizations. As a result, organizations itself arrange them to achieve
maximum communication cooperation throughout. These seminars are not only helpful for
people who face certain problems while communicating. It also helps those who possess good
communication skills to explore new dimensions.

I request you to support and make your full participation sure in this regard and approve our
request to become a special guest for this seminar as soon as possible, so that further
arrangement can be made. The seminar will be conducted in Telecom Plaza Gil Puyat Avenue at
5:00pm on 30th January 2021.

Keeping in view of the outgoing of this seminar, I propose you to approve our request as the
earliest possibility. It will not only benefit our employees but also you and other guests will get
to know a lot in the form of the seminar.

Please reach me on 583-9821 for any suggestions and urgent inquiries. Kindly give our request a
favorable consideration. We hope for the very best from you.

Sincerely,

Ace Dela cruz

Head Organizer/
Event Director
 PROPOSAL TO HANDLE THE BUSINESS SEMINAR OF TELECOMSERV
January 30, 2020, Manila

TO
NAME OF THIS SPONSOR               :        TELECOMSERV
PROPOSED DATE OF THE EVENT        :        30TH DAY OF JANUARY 2021

EVENT OUTLINE
NAME OF THE EVENT                        :         SEMINAR
TOPIC ON WHICH THE EVENT IS BASED      :        BUSINESS SEMINAR 2021
ESTIMATED DURATION OF THE EVENT       :        1 DAY
VENUE : Enterprise Center Tower 1 Makati
 FLOOR

SEMINAR AUDITORIUM
MAIN ACTITIVITIES OF THE EVENT
REGISTRATION
OPENING REMARKS START BY ONE OF THE JUDGE
THE HOST WILL WELCOMING THE GUEST SPEAKER
DINING
THE SEMINAR STARTED BY THE TOPIC OF COMMUNICATION
AWARDING THE CERTIFICATION OF APPRECIATION
GIVING CERTIFICATION THOSE STUDENT WILL COME IN
CLOSING REMARKS
Awarding Certification:
For Mrs. Jannet Padilla for Special Participation

Telecom Plaza will award a Certification of Appreciation to those sponsors:

Easy Pc
Sunday Morning Networking Break and Sunday Workshop – Open Telco in the Era

of Digital Disruption 
Event Photography
Individual Concurrent Session – Executive Insight Roundtable 2: Will the Edge Eat

the Cloud? 
Workshops/Roundtables

Delegate T-shirts, Broadband, and PC Kiosks 

Universal USB Travel Adapters 

Program Guide Printing and Literature Bins 

Cyberstations

Mini USB Cell Phone Fans 

Mid-Pac Phone Charging Stations 

 427 – JP Rizal Zapote, Makati, Metro Manila easypc25@gmail.com

Contact: 0961 288 7899

CLIENT NAME: ACE JEHVER (HIGHDELA

– ENDCRUZ
COMPUTER SETUP)
COMPANY:TELECOMSE
- Intel
NATURE Core i5-9400
OF EVENT: Coffee Lake
BUSINESS Processor Socket 1151 2.9Ghz.m
CONFERENCE
EMAIL- ADD:
MSI B365M Socket 1151 motherboard Socket Ddr 4
TELECOMSERVICESORG@GMAIL.COM
- Avexir Core 2
DATE AND TIME: JANUARY 16gb 3200mh Ddr 45:00
30, 2021, RGBPM titanium
- Gigabyte RX 570 8gb 256bit Ddr 5 Gaming Video Card
VENUE: ENTERPRISE TOWER 1, MAKATI
- Seagate 1tb Hard disk
- Gigabyte P650B 600 watts Bronze
- Rakk Marug Black Computer Case

SOUND SYSTEM
- (Crown PRO-5017R) 4 Speaker

PROJECTOR SCREEN
- Optoma Projector Screen
- RS PRO Patch Panel Black
-
SPECIAL EFFECTS
- 3 unit laser lights
- 3 pcs of L E D lights 30m
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree
to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those
additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors of content.

EASY PC PRO COMPUTER FB PAGE: EASY PC, WEBSITE: www.easypc.com.ph

FOOD:
SNACKS:

DINNER:
BUDGET OUTLINES

PARTICULARS OPTION A OPTION B

VENUE P 40, 000 P 50, 000

FOODS AND DRINKS P 5,000 P 7, 000

FACILITIES AND P 20, 000 P 25, 000

EQUIPMENTS

TRANSPORTATION P 4, 000 P 5, 000

SECURITY P 6, 000 P9, 000

SERVICE CHARGE (10%) P 15, 000 P 17,500

SALEX TAX (12%) P 19,054 P 25,200

CONTIGENCY (20% OF P 27, 219 P 33, 831

THE TOTAL COST
TOTAL P 136, 099 P 169, 156

Prepared by: Querlie Quilapio

VENUE OF THE SEMINAR
LOBBY AREA
 ATTENDEES INFORMATION SHEET

Date _____________________ Referred By _______________________

Name ___________________________________ Birthdate _________________

Home Phone #________________________ Age: __________________________
Cell Phone #_______________________ Work Phone #____________________
Email: ___________________________________________________________
Address: _______________________________________________________
City: ________________________________State _______ Zip ___________
Employer's Name: ___________________________________________________
Table: ______

Signature: _____________
S.W.O.T ANALYSIS
 This certifies that
TELE-COMMUNICATION SERVICE
7907, Makati Avenue, Metro Manila

is a business name registered in this office pursuant to the provisions of Act 3883, as amended by Act 4147 and
Republic Act No. 863, and in compliance with the applicable rules and regulations prescribed by the
Department of Trade and Industry,
This certificate issued to

ACE JEHVER DELA CRUZ

is valid from 9 January 2020 to 9 January 2025 subject to continuing compliance with the above-mentioned laws
and all applicable laws of Philippines, unless voluntarily cancelled

In testimony whereof, I hereby sign this

Certificate of Business Registration

and issue the same on 9 January 2020 in the Philippines.

Kristel Estremos
Call Center Floor Manager

Business Name No. 1263060

This certificate is not a license to engage in any kind of business and valid only at the
scope indicated herein.
 MEMORANDUM OF AGREEMENT
This Event Planning Services Agreement is entered into and made effective this __th day of
_______________, 20___, by and between TELECOMSE, with a mailing address of 7907 Makati Avenue, Metro
Manila .

WHEREAS, the Company offers event for our aspiring call center agents in January 30 2021

WHEREAS, this Agreement is intended to outline the terms and conditions applicable to the service
aspects of such business relationship between the Parties.

NOW, THEREFORE, in consideration of the premises and the mutual covenants contained herein, for good
and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties hereto
covenant and agree as follows:

1. DESCRIPTION OF SERVICES. Beginning with the Effective Date of this Agreement, the Company
will use its professional knowledge and skills to provide event planning services to the Client for a
___________________________ business seminar on premises at ____________________________ The
Enterprise center Makati, Tower 1 during the hours of ___________________ 3 hours of business seminar.

2. COMPANY RESPONSIBILITIES. The Company shall specifically secure services for catering,
decorating, music, and/or floral arrangements and security of the attendees as requested by the Client within the
Client budgetary guidelines, which shall be discussed in more detail during the pre-Event consultation as outlined
below. The Parties agree and acknowledge that the Company may have the ability to financially bind the Client to
only those services for which the Client has specifically granted the Company such authority. Otherwise, the
Company shall not bind the Client without first receiving the Client’s approval for such contemplated service.

3. PRE-EVENT CONSULTATION. The Parties agree to an in-person pre-Event consultation in order to

discuss what services the Company shall secure for the Event, the budgetary guidelines for each service secured,
and any reasonable personal preferences that the Client may desire. The Client will be responsible for designating
a contact individual during the Event with whom the Company shall communicate if such individual is someone
other than the Client. Additionally, the Parties shall determine what financial amount, if any, the Company shall
receive from the Client to be applied to services that require a down payment to secure a specific date. If no
financial amount is given to the Company, the Parties agree that the Company shall secure such services with funds
that shall be reimbursed to the Company after the Event and upon presentation to the Client of a detailed invoice
for such services. Payment shall be due and owing to the Company within twenty (20) days after the date of such
invoice.

4. COOPERATION. The Company cannot assist the Client without the Client’s cooperation and
assistance. In the cases of some services, time is of the essence. Therefore, in order for the Company to
secure those Event services, it is necessary that the Client timely communicate with the Company. The
Client hereby expressly gives consent for the Company to discuss various services with the
location/venue management and shall provide the necessary contact information to the Company.
 5. COMPENSATION. A total fee in the amount of P40,000 shall be paid by the Client to the
Company, according to the following schedule, for payment of the Services during the term of this Agreement. A
nonrefundable deposit. The remaining balance (“Outstanding Balance”) shall be paid no later than two (2) weeks
prior to the performance of the Services.

a. Service Providers. The Compensation shall be for the Company’s performance of its
Services hereunder. The payment of service providers for the Event shall be separate and apart from this
Compensation. The Client acknowledges and agrees to pay the fees for the service providers (assuming
they are secured within the reasonable budgetary guidelines discussed between the Parties) in addition to
the Company’s Compensation.

6. CANCELLATION. As stated above, the Reservation Deposit is nonrefundable. A minimum of 3

days’ notice is required to cancel the Agreement and to avoid payment of a cancellation fee. Any cancellation
made less than 1 week prior to the performance of the Services will result in a cancellation fee of P 5,000 If the
cancellation is the result of the Company, all funds paid to the Company by the Client will be refunded to the
Client, including the Reservation Deposit, within 4 days following cancellation by the Company.

a. Cancellation by Venue. Should the location/venue cancel the Event for any reason
beyond the control of the Client, the Company shall refund any funds paid to it following notification to
the Company by the Client of such cancellation by the location/venue. The Company shall have no
responsibility and liability beyond these terms.

7. CONFIDENTIALITY. The Company may, during the performance of the Services, overhear or be
privy to business or propriety information discussed at the Event or elsewhere. Such information shall remain
confidential and shall survive the termination of this Agreement.

8. LAWS AND PERMITS. The Company shall be responsible for the acquisition of all licenses and/or
permits required to provide the Services. This may include discussion and confirmation with the location/venue
management as to any special or necessary permits required in order for the Company to provide the Services.

a. Venue and Location Limitations. The Client acknowledges that the Company shall be
limited by the rules and guidelines of the location/venue. Any desired flexibility of location/venue rules
and guidelines may be subject to negotiation with management; however, it is acknowledged by the
Parties that the management, in its sole discretion, will approve or deny any requests.

9. BACKGROUND CHECK; CRIMINAL RECORD. The Company affirms that staff members (if any)
have been fully vetted and passed a background check, along with any international, federal, state, and local
searches deemed necessary. No staff member has any criminal history relating to driving offenses and/or crimes
associated with the consumption of alcoholic beverages, child abuse, violence directed at children, crimes directly
against an individual (i.e., battery or assault of any kind), and is not listed as a sex offender on either a federal or
state-based registry. Additionally, for purposes of federal immigration law, all staff members have provided the
Company with documentary evidence of identity and eligibility for employment in the United States.

10. MODEL RELEASE. The Client hereby assigns the Company an irrevocable and unrestricted right to
use and publish photographs of the Client, Event, decorations, or photographs in which the Client is included for
editorial, trade, advertising, educational, and any other purpose and in any manner and medium; to alter same
without restriction; and to copyright same. The Client releases all claims to profits that may arise from the use of
any images. The Company shall not use any images in which minors appear.

11. LIMIT OF LIABILITY. In the unlikely event that the Company is unable to perform the Services due
to an extreme illness, act of God, act of terrorism, flood, war, government laws and/or regulations, and/or other
conditions beyond the control of the Company, the Company will make every effort to secure a replacement. If the
situation should occur and the Company is unable to secure a suitable replacement, responsibility and liability as to
the Company is limited to the return of all payments received for the Services.

12. LICENSE AND INSURANCE. The Company shall be licensed and approved for doing business in the
state, county, and/or city of the Services provided. Additionally, the Company shall be insured and/or bonded as to
its services. The Company acknowledges and agrees that this information may be subject to verification by the
Client prior to the initiation of the Services. The Company shall cooperate fully in providing the Client with
requested supporting documentation.

13. TERMINATION. This Agreement shall terminate upon the occurrence of any of the following: (i)
in the event either Party defaults in any material obligation owed to the other Party pursuant to this Agreement,
then this Agreement may be terminated if the default is not cured following five (5) days’ written notice to the
defaulting party and/or (ii) the Company becomes bankrupt or insolvent, or bankruptcy or insolvency proceedings
are instituted against the Company and the proceeding is not dismissed within sixty (60) days of commencement.

14. MEDIATION AND ARBITRATION. Any dispute, claim, or controversy arising from or relating to
this Agreement must exclusively be resolved first by mediation with a single mediator selected by the Parties, with
such mediation to be held in Makati, Metro Manila. If such mediation fails, then any such dispute shall be resolved
by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association in effect at
the time the arbitration proceeding commences, except that (a) law and the Federal Arbitration Act must govern
construction and effect, (b) the locale of any arbitration must be in Makati, Metro Manila, and (c) the arbitrator
must with the award provide written findings of fact and conclusions of law. Any Party may seek from a court of
competent jurisdiction any provisional remedy that may be necessary to protect its rights or assets pending the
selection of the arbitrator or the arbitrator’s determination of the merits of the controversy. The exercise of such
arbitration rights by any Party will not preclude the exercise of any self-help remedies (including without limitation,
setoff rights) or the exercise of any non-judicial foreclosure rights. An arbitration award may be entered in any
court having jurisdiction.

15. APPLICABLE LAW. This Agreement shall be construed and governed by the law of the state of
Telecomservices Company] without regard to principles of conflicts of law

16. MISCELLANEOUS.

a. No Waiver. The failure of a Party to require strict performance of any provision of this
Agreement by the other, or the forbearance to exercise any right or remedy, shall not be construed as a
waiver by such Party of any such right or remedy or preclude any other or further exercise thereof or the
exercise of any other right or remedy.

b. Severability. The invalidity or unenforceability of any provision of this Agreement does

not affect the validity or enforceability of any other provision of this Agreement.
 c. Entire Agreement; Amendments. This Agreement has been freely negotiated and
contains the entire understanding between the Parties for the Services outlined herein. The Parties
acknowledge that they have read and understand the terms contained herein and agree to same. This
Agreement supersedes all prior agreements, representations, or understanding (whether written, oral,
implied, or otherwise) between the Parties. These terms may not be amended or modified, in whole or in
part, except by an express written agreement between the Parties.

d. Headings. The headings in this Agreement are for purposes of reference only and shall
not limit or otherwise affect the meaning of any provision of this Agreement.

e. Counterparts; Facsimile and Electronic Signatures . This Agreement may be executed in

counterparts, all of which together shall constitute one and the same agreement. Any electronic signature
shall have the full weight and authority as an original signature on this Agreement. Additionally, any
signature page delivered electronically or by facsimile shall be binding to the same extent as an original
signature page with regards to any agreement subject to the terms hereof or any amendment hereto.

IN WITNESS WHEREOF, the Parties have executed this Agreement as identified below and as of the
Effective Date of this Agreement.

“CLIENT”

DELA CRUZ, ACE JEHVER

_____________________________________________
Signature

“COMPANY”

TELECOMSE

___________________________________________
Signature of Authorized Company Representative

___________________________________________
Printed Name of Authorized Company Representative