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Helping Behaviors in the Natural Environment:

Dimensions and Correlates of Helping

Anne M. McGuire
Vassar College

The two studies reported here begin a research program designed When, as in the studies reported here, helping is
to augment evolutionary theories of helping behavior by adding defined as a behavior in which one individual incurs a
cognitive, affective, and social processes, but the issues addressed cost while providing a benefit to another, its pervasive-
are relevant to many other approaches. Participants in the first ness and prevalence raise the paradox of how such
study described incidents of helping actually experienced in self sacrificing behaviors persist rather than being elim-
systematically varied circumstances. The incidents reported were inated phylogenetically through natural selection and
sorted into 72 homogeneous categories, and in a second study ontogenetically through lack of reinforcement. Evolu-
participants rated each of the 72 types of helping behaviors on tionary theories of helping contribute to the resolution
22 wideranging characteristics (antecedents, consequences, etc.). of this paradox by identifying several benefits to the
Factor analysis of the 72 behaviors yielded four well-defined factors: helper that compensate for the cost incurred in provid-
Casual, Substantial Personal, Emotional, and Emergency Help- ing help, such as the inclusive-fitness principle when
ing. Factor analysis of the 22 judgmental scales yielded three close kin are helped (Hamilton, 1964) and the reciproc-
factors: perceived Benefits, Frequency, and Costs of helping. The ity principle when nonkin in persisting relationships are
two factorial solutions have theoretical relevance and identify helped (Alexander, 1979, 1987; Trivers, 1971). Evolu-
an economically few helping behaviors and perceptual dimen- tionary theories are less able to account for the common
sions that represent a broad range of actually experienced help- human behavior of helping strangers. McGuire (1989)
ing. They also indicate types of helping behaviors across which augments evolutionary theory to account for helping
obtained relations can and cannot be safely generalized. strangers, as well as kin and familiar others, by identify-
ing social and psychological mediators and reinforcers
of helping (such as increased self-esteem, empathy, re-
Heating behavior and the altruistic predisposition duced salience of costs, and social norms) that serve to
presumed to underlie it have been discussed by philoso- evoke helping and provide secondary reinforcements
phers for centuries and studied by social scientists for when it occurs.
decades, but clearer empirical answers are still needed
Author’s Note: This article is based on part of a dissertation submitted
to questions as basic as what kinds of help people actually
in partial fulfillment of the requirements for a doctorate at the Univer-
give to whom. The research reported here is designed sity of Michigan. The author thanks David Buss, Phoebe Ellsworth,
(a) to assemble an inclusive list of naturally occurring Barbara Smuts, and Richard Wrangham, who served on the disserta-
helping behaviors; (b) to identify the dimensions of tion committee, for their many helpful comments. This work was
helping underlying this inclusive list; and (c) to identify supported by a National Science Foundation Graduate Fellowship and
a Jacob Javits Graduate Fellowship (U.S. Department of Education)
the dimensions on which these helping behaviors are
while the author was a graduate student at the University of Michigan
perceived to vary. These factorial solutions are designed and a Postdoctoral Fellowship from the Carolina Consortium on
to clarify the psychological meaning of helping and to Human Development, University of North Carolina at Chapei Hill.
facilitate subsequent research by identifying an econom- Correspondence concerning this article should be addressed to Anne
ical subset of helping behaviors representative of those M. McGuire, Department of Psychology, Box 193, Vassar College,
Poughkeepsie, NY 12601-6198
actually occurring and by revealing types of helping
behaviors across which generalizations of findings may PSPB, Vol. 20 No. 1, February 1994 45-56
and may not be safely made. © 1994 by the Society for Personality and Social Psychology, Inc.

45

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from the SAGE Social Science Collections. All Rights Reserved.


46 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

The value of integrating biological approaches into studied helping involving long-term commitments, such
social psychological research on helping has been recog- as blood donation (Piliavin, Evans, & Callero, 1984),
nized for over a decade (Bridgeman, 1983; Krebs & rescuing Jews during World War II (Oliner & Oliner,
Miller, 1985; Piliavin & Charng, 1990; Rushton & 1988), and volunteerism (Clary & Snyder, 1991). Other
Sorrentino, 1981; Wispé, 1978); identifying the psycho- exceptions are those who have investigated helping
logical and social processes underlying helping will pro- among friends or within families, as in studies of
vide this integration. These processes are relevant, not children’s friendships (Sharabany, 1974), relations
only to evolutionary theorizing, but also to other ap- among elderly poor neighbors (Wentowski, 1981), “pri-
proaches to helping behavior that recognize the com- mary groups” of kin, neighbors, and friends (Essock-
plexity of prosocial behavior and the consequent Vitale & McGuire, 1985; Fellner & Marshall, 1981;
necessity of incorporating many psychological and social Litwak & Szelenyi, 1969; Rook, 1987; Smithson, Amato, &
factors into an inclusive theory (Reykowski, 1982). Pearce, 1983; Stack, 1974), within twin pairs (Segal,
Progress toward this goal has been made by research- 1984), and studies of social support (House & Kahn,
ers studying various aspects of helping. For example, the 1985). Most of these studies have used helping situations
role of social norms has been emphasized in socializa- chosen a priori by the researchers, and each focuses on
tion and developmental work on helping (Eisenberg & a subset of relationships from strangers to close friends
Mussen, 1989: Grusec, 1991; Rosenhan, 1970; Staub, and family. Here we use open-ended probes asking peo-
1979); various motivations for helping have been pro- ple to describe incidents of helping they have actually
posed (Batson, 1987; Cialdini et al., 1987; Karylowski, experienced (as helper or recipient) in each of a diverse
1984; Lerner & Meindl, 1981; Staub, 1984), as well as set of social relationships, thus identifying a wider, more
various sources of individual differences in helping ecologically representative set of behaviors.
(Oliner & Oliner, 1988; Rushton, 1984; Rushton, Fulker,
Neale, Nias, & Eysenck, 1986; Sorrentino, 1981; Staub, PREVIOUS CATEGORIZATIONS OF HELPING BEHAVIOR
1978). Other researchers focus on the costs and benefits
involved for helpers and recipients (Dovidio, Piliavin, Previous researchers have recognized the usefulness
of categorizing helping behaviors and of determining
Gaertner, Schroeder, & Clark, 1991; McGuire, 1989;
Piliavin, Dovidio, Gaertner, & Clark, 1981). As a step
how the frequencies of different types of helping vary
toward integrating these numerous processes involved meaningfully as a function of other variables, such as sex
of helper (Eagly & Crowley, 1986), relationship between
in helping, the studies reported here develop a taxon-
omy of helping behaviors that allows each process to be helper and recipient (Litwak & Szelenyi, 1969),
recipient’s need (Bickman & Kamzan, 1973), or the
examined across a spectrum of helping behaviors and
communal orientation of the helper (Clark, Ouellette,
the operation of multiple processes to be examined
Powell, & Milberg, 1987). Some researchers have pro-
within a single type of helping behavior. A gap in current
posed organizing helping behaviors on the basis of their
research on helping is developing a meaningful typology
consequences for the recipient (Nadler, 1991) or the
of actually experienced helping behaviors (Clark, 1991;
function of helping for the helper (Clary 8 Snyder,
Darley, 1991). The research reported here starts by iden-
1991). Typologies of helping among strangers have fo-
tifying specific helping behaviors that people actually
cused on emergency intervention (Piliavin, et al., 1981),
experience in each of a theoretically relevant variety of
collective helping (Foss, 1983), or heroism (Meindl &
relationships.
Lerner, 1983). Typologies of helping among close
friends and family have distinguished aid, affect, and
NEED TO EXPAND THE RANGE
affirmation (Kahn & Antonucci, 1981) or emotional,
OF STUDIED HELPING BEHAVIORS
appraisal, informational, and instrumental support
The helping behaviors usually studied are unrepre- (House, 1981). Studies with an ethological approach
sentative of those actually occurring in natural environ- typically divide helping behaviors into categories on the
ments. Both laboratory and field research focus on basis of their phenotypic similarity—for example, a divi-
helping strangers in short-duration encounters. Yet, in siqn of children’s behaviors into helping, sharing, and
the natural environment, much helping occurs between comforting (Radke-Yarrow & Zahn-Waxler, 1976) or into
relatives and friends who have long known each other object-related, cooperative helping, and empathic activ-
and expect to remain in contact, and so the helping is ities (Strayer, Wareing, & Rushton, 1979).
likely to be influenced by long-term social considerations Some typologies of helping are based on secondary
such as reciprocity, reputation, and social norms, that analysis of previously published studies, as when Wispé
would operate less strongly in the usually studied helping (1972) identified six kinds of prosocial behaviors used in
among strangers. Some pioneering researchers have previous studies: altruism, sympathy, cooperation, help-

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McGuire / HELPING BEHAVIORS 47

ing, aid, and donating. The basis of this division varies helping in additional relationships such as parents and
among categories, as when altruism and sympathy cate- children, mentors and students, siblings, and spouses.)
gories are defined by the helper’s subjective motivation Participants in this study were told that this was a study
but aid and donating are defined by the objective quali- of the kinds of help people provide and receive, and they
ties of the behavior. A single label may be used differently completed an open-ended questionnaire by describing
by various researchers, as in the use of “aid” by Wispé instances of helping that they had experienced in each
(1972), Strayer et al. (1979), and Kahn and Antonucci of a variety of 16 circumstances that constitute a 2 x 2 x
(1981). Another ambitious secondary analysis (Pearce & 4 design: respondent's being the helper versus the recip-
Amato, 1980) used multidimensional scaling of 62 types ient x the incident’s happening in the recent versus
of helping used in 12 years of published studies to yield distant past x type of relationship between helper and
four clusters of behaviors: emergency helping, doing recipient (same-sex best friend vs. other-sex best friend
small favors for strangers, donating and sharing, and vs. casual acquaintance vs. stranger). To lessen fatigue,
research-related requests, all of which fall within House’s each participant was asked to describe helping incidents
(1981) category of instrumental support. Pearce and in only two of the four relationships, so that each respon-
Amato’s (1980) subsequent analyses revealed a three- dent had to describe incidents of helping in only 8 (2 x
dimensional structure among the 62 helping behaviors: 2x 2) categories. In the 25 min allotted for this task, each
spontaneous-informal versus planned-formal help; seri- participant was encouraged to describe 3 helping inci-
ous versus nonserious help; and direct versus indirect dents experienced in each of the 8 categories, or 24
help. experienced helping incidents in all.
The studies reported below build on these previous Independent variables. The three independent variables
typologies but start with an ecologically more represen- were chosen both to retrieve a wide range of helping
tative set of helping behaviors by asking respondents to behaviors and for their relevance to theories, including
describe helping incidents that they personally experi- our own augmented evolutionary theory (McGuire,
enced in 16 systematically varied circumstances. Then 1989). The first of these theory-relevant independent
factor analyses are used to identify the basic dimensions variables is the closeness of the relationship between
underlying the reported helping behaviors and the di- helper and recipient, varied over four levels of intimacy
mensions on which they are perceived to vary. and permanence, theorized to affect both the likelihood
of the helper’s subsequently receiving compensating
STUDY 1: VARIETIES OF NATURALLY benefits (such as reciprocated help and acquisition of
OCCURRING HELPING BEHAVIORS status) and the mediators of helping (such as gratitude,
In the first of the two studies reported here, a wide guilt, self-esteem, and societal norms). The second inde-
range of helping behaviors experienced by young adults pendent variable, whether the respondent was the
in the natural environment was elicited by asking 93 helper or the recipient of help, is theorized to affect
college students to list multiple instances of helping perceptual distortions of the costs and benefits of help-
ing. The third independent variable, occurrence of the
behaviors that they had actually experienced, as helper
or recipient, recently or in the past, in each of four social helping incident in the recent versus distant past, was
relationships. The behaviors generated in these 16 (2 x chosen to retrieve both trivial forgettable incidents and
2 x 4) situations were then sorted into 72 homogeneous
more memorable significant incidents of helping. The
categories. In the second study, another 132 students fourth independent variable, sex of respondent, is theo-
rated the 72 categories of helping on 22 characteristics rized to affect mediators of helping such as social norms
and felt vulnerability.
(frequency, antecedents, consequences, etc.), and then
factor analyses were done both on the helping behaviors Resulis and Discussion
and on the rating scales to identify basic dimensions
underlying each. Each participant was asked to try to list three incidents
of helping in each of the eight situations presented. The
Method 93 participants did describe 1,987 incidents, a mean of
21.4 incidents per participant (2.7 per cell).
Participants and procedure. College students (47 males
and 46 females) from an introductory psychology sub- Eliminating behaviors that are not examples of peer helping.
ject pool participated in fulfillment of a course require- Four types of reported incidents were eliminated as not
ment. (The strategy of this research program is to start fitting our strict definition of helping being a behavior
with the conveniently available, typically used student in which the helper incurs a cost while benefiting the
population. In subsequent studies, the samples will be recipient. Most of the eliminated incidents were cases of
extended in age and family status to allow the study of “mutualism” (Wrangham, 1982) in which the act bene-

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48 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

fited both participants concurrently (e.g., “Ate dinner closeness of relationship increases, and also may be due
with him” and “We drove back to school together”). A to the fact that most of the eliminated “mutualistic”
few of the described incidents were eliminated as involv- behaviors were reported for the close relationships.
ing job duties rather than unconstrained helping (e.g., Role has a particularly interesting effect on the re-
“He served me food at a fair”; or as involving young ported frequency of helping. It would seem to be a
children or pets rather than adult peers; or as not seem- comfortable self-perception and self-presentation to de-
ing to involve helping at all (e.g., “I punched him”; “He scribe oneself as a generous helper, giving more help
frustrated me”). than one receives. Such a social desirability bias would
be congruent with evolutionary theorizing (Trivers,
Grouping the helping behaviors into types. The 1,468
1971) in that it would lessen the amount of help the
strictly defined helping behaviors remaining were re- person would need to reciprocate for all the help re-
duced first by grouping repeated mentions of identical ceived, However, we find a main effect in the opposite,
behaviors. About 50 behaviors were mentioned 10 or self-disparaging direction: people present themselves as
more times, 7 of them more than 50 times. The five most debtors rather than creditors in the helping calculus,
frequent were helping with homework (121 mentions), reporting more incidents of help received than given,
listening to a problem (90), giving advice (65), lending
F(i, 619) = 10.68, » < .01, which should leave them
a book, notes, and so forth (60), and giving a ride within feeling an exaggerated obligation to reciprocate help in
the city (57). order to wipe out their indebtedness. This nonobvious
A second reduction was achieved by combining sub- self-disparaging modesty bias is in keeping with
sets of similar behaviors into slightly broader categories McGuire’s (1989) theorizing that there are such cogni-
(e.g., into the category “helping to choose” were tive distortions that serve to maintain helping in society
grouped such responses as “Helped me pick out a pres- by motivating individuals to benefit others at a personal
ent for my roommate,” “Gave me an honest opinion on cost.
an article of clothing,” and “Gave my opinion on a shirt
and tie”). Most categories with fewer than five mentions STUDY 2: DIMENSIONS UNDERLYING
were combined with similar others unless they involved THE 72 TYPES OF HELPING
idiosyncratic but significant helping behaviors, such as
protecting someone from harassment, visiting someone The second study identifies dimensions underlying
who is sick, laughing at someone's joke, being under- the first study’s 72 types of helping behaviors and the
standing, and taking someone to the hospital in an dimensions underlying the characteristics on which
emergency. These procedures resulted in a grouping of helping behaviors are perceived to vary. To this end,
the 1,468 reported incidents into 72 types of helping participants rated the 72 behaviors on 22 varied judg-
behaviors, shown in Table 1 in order of frequency of ment scales, allowing factor analyses of both the 72
being spontaneously mentioned. behaviors and the 22 judgment scales.

Independent variable effects on frequency of mentions of Method


helping behaviors. Although this study was designed pri-
marily to classify helping behaviors, it is interesting to The judgment scales for rating helping behaviors. A diverse
note that each of the four independent variables had set of 22 scales on which helping behaviors might be
significant effects on the overall frequency of reported perceived to differ was selected to include characteristics
helping behavior. As might be expected, the time vari- commonly used for judging helping behavior in previous
able showed a recency effect in that more helping expe- studies and additional characteristics relevant to theories
riences were reported for the recent than the distant of helping. The 22 scales selected, as shown in Table 2,
fall into five a priori categories of helping-behavior di-
past, F(1, 619) = 6.61, p< .001. Sex of participant had
mensions: (a) frequency of the behavior, (b) importance
both a main effect, women reporting more helping
of the behavior, (c) antecedents of the behavior, (d)
experiences than men, F(1, 91) = 8.14, &< .01, and an
immediate consequences of the behavior, and (e) its
interaction effect between sex and role, such thatwomen
long-term consequences. Participants used 7-point
reported a higher ratio than men of receiving to giving
scales to rate the 72 types of helping behaviors identified
help, F(1, 619) = 10.68, p< .01.
in the first study on each of these 22 characteristics.
Intimacy of the relationship is negatively related to
frequency, with the highest number of helping behaviors Design and procedure. To lessen the attention strain
reported with strangers and the fewest with close friends, demanded if each respondent were asked to give all
F(3, 711) = 3.03, p< .05. This apparent dependence on 1,584 ratings (72 behaviors x 22 judgment scales), each
the kindness of strangers may be a “denominator’effect, participant rated all 72 behaviors on only 4 of the 22
the number of people in each category going down as scales, randomly assigned, within restrictions to balance

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McGuire / HELPING BEHAVIORS 49

TABLE I: The 72 Helping Behaviors Listed in Order of Frequency Identified in Study 1

Number of Number of
Behavior Mentions Behavior Mentions

Helping with a homework assignment or schoolwork 121 Helping someone find a job (providing information,
Listening to someone talk through a problem 90 connections, etc.) 13
Giving advice about a situation someone is in 65 Spending time with someone; keeping someone
Lending a book, notes, record album, household item, company 13
and so on 60 Letting someone use a typewriter or computer 13
Giving a ride within the city 57 Cleaning up or helping clean someone’s room,
Bringing or sending flowers, a card, or a small gift 54 apartment, or house 12
Giving directions 52 Giving a generous gift for birthday, holiday, or other
Opening or holding a door 41 occasion 12
Giving someone a snack (cookies, chips, something to Typing a paper for someone il
drink, etc.) 41 Comforting someone il
Giving a ride a long distance (greater than 20 mi) 33 Allowing someone to “cut” in line i
Answering a short question; giving information 29 Explaining how to do something on the computer 10
While at the store, picking up an item for someone 29 Helping someone pack or move 10
Giving moral support; being supportive 29 Sending homemade food 10
Calling someone long distance 28 “Covering” for someone 9
“Being there” for someone; providing security and Picking up dropped papers or other items 8
loyalty 28 Offering assistance or calling for help after an accident
Writing a letter to someone 27 or injury 8
Visiting someone from out of town 27 Pushing a car out of a ditch or snow 8
Celebrating a birthday with someone 27 Helping someone choose clothes or a gift; giving an
Lending $5 24 honest opinion 8
Cheering up someone who is unhappy 23 Voluntarily answering a survey or participating in an
Putting someone up for a night 22 experiment 8
Smiling at or greeting someone 21 Hugging someone 7
Inviting someone to a party 20 Doing an errand for someone who is sick 7
Lending a sweatshirt or sweater 20 Pointing out a forgotten item (e.g., umbrella, book,
Carrying a suitcase or packages 19 coat) 6
Starting a car or changing a tire for someone 19 Showing concern; asking whether someone is OK 6
Donating money or buying a raffle ticket for a Returning a wallet or money 6
charitable cause 18 Throwing a party for someone's birthday, graduation,
Setting up a date for someone 17 and so on 6
Helping someone look for a lost item (e.g., keys, a coat) 16 Protecting someone from harassment 5
Teaching a skill (a sport or game, driving, carpentry, Visiting someone who is sick 5
camping, etc.) 16 Giving up a seat 5
Cooking a meal for someone 16 Making a snack (e.g., cookies, popcorn) for someone 5
Taking care of someone who is sick 16 Lending a pen 4
Doing laundry for someone 14 Taking someone to the hospital in an emergency 4
Walking someone home at night 14 Introducing someone to a friend 3
Complimenting someone 13 Being understanding of someone 2
Lending a car 13 Watching someone’s belongings for a few minutes 2
Giving money for bus fare or a phone call 13 Making someone laugh 2
Looking up a phone number or making a brief phone Laughing at someone’s joke 1
call for someone 13 Total 1,436

how often a scale appeared with each other scale. With a study of how different processes affected various help-
132 students (66 males and 66 females) participating in ing behaviors. The students were familiarized with the
the experiment, 6 males and 6 females rated the 72 task by rating the 72 behaviors on a practice characteris-
behaviors on each of the 11 sets of 4 scales, and each tic, and then the remainder of the experimental hour
behavior was rated by 24 persons (12 males and 12 was divided into four 9-min segments, each segment
females) on each judgment scale. involving rating all 72 behaviors on one of the four scales.
The 132 participants:in this second study were drawn
Results of the Factor Analysis of the 72 Helping Behaviors
from the same introductory psychology subject pool as
those in the first study, to enhance the likelihood that Identifying the factors underlying the 72 helping be-
the 72 types of helping behaviors would be meaningful haviors will allow future researchers to select a few help-
and relevant to them. Participants were told that this was ing behaviors that load heavily on each factor, the

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50 PERSONALITYAND SOCIAL PSYCHOLOGY BULLETIN

TABLE 2 The 22 Judgment Scales for Rating Helping Behaviors, Study 2


A. Frequency
1. How often does this kind of help occur?
2. How often does the opportunity to provide this kind of help occur?
3. How often do you provide this kind of help?
4. How often do you receive this kind of help?
B, Characteristics of the helping behavior
5. How costly is it to the helper to provide this kind of help?
6. How much does the recipient benefit from receiving this kind of help?
7. How important is it that the recipient be given this kind of help?
8. How noticeable is it when someone provides this kind of help?
C, Antecedents of helping
9. How spontaneous would your decision to provide this kind of help be?
10. How tempting would it be not to provide this kind of help?
11. How much empathy is involved in providing this kind of help?
12, How much intimacy is required to provide this kind of help to someone?
13, How likely is it that the recipient of this kind of help will recognize and remember the helper?
D. Immediate consequences of helping
14. How much would your self-esteem go up after providing this kind of help?
15. How guilty would you feel if you did not provide this kind of help when you had the opportunity?
16. How much gratitude would you feel towards the helper after you had received this kind of help?
17, How much would your opinion of someone who had helped in this way go up?
18, How much would your opinion of someone who did not provide this kind of help, given the opportunity, go down?
E. Long-term consequences of helping
19. How much would this kind of help affect the relationship between the helper and the recipient?
20. How likely is it that you would be helped later by someone you helped in this way?
21, How much would you want someone who had helped in this way to be your friend?
22. If you saw someone provide this kind of help, how much more likely would you be to provide help later?

composite small subset providing an economical and the factors, some loading as high as .95, and most behav-
diagnostic measure of the whole domain of helping iors loading over .50 on only one factor. The final com-
experienced between young adults. The factors will also munality estimates for the 72 behaviors (the proportion
indicate types of helping behaviors across which ob- of total variance in each behavior that is accounted for
tained relations can or cannot be safely generalized. by the four factors) are strikingly high, ranging from .81
to .99. These high communalities and the high total
Factor-analytic procedures used on the 72 helping behaviors. variance accounted for indicate that the four factors
The factor analysis of the 72 helping behaviors reported contain most of the reliable information in the helping
here is based on a 72 x 22 data matrix, each of whose cell space defined by the inclusive 72 behaviors. The four
entries is the mean of the ratings of the 24 participants orthogonal factors in the varimax derived solution are
(12 male, 12 female) who rated that column behavior on
readily interpretable, as can be seen in Table 3.
the row scale. This matrix summarizes 38,016 individual Factor I, which accounts for 49% of the total variance,
judgments made by the 132 participants. A 72 x 72 can be called “Casual Helping” because all 31 of the
correlation matrix computed from this input data matrix helping behaviors loading highly (and only) on it have
was subjected to a principal-component factor analysis in common that they impose low costs on the helper, they
and a derived varimax solution. Three variants of this do not require any close bond between helper and
factor analysis were carried out (differing in the inputs recipient, and their withholding would not cause serious
and in restrictions on the number of output factors), and inconvenience because the help could easily be foregone
the resulting factorial solutions were very similar.’ or obtained elsewhere. The Factor I behaviors are phe-
Four-factorial solution for the 72 types of helping behaviors. notypically diverse. Some involve giving material objects,
The factor analysis of this 72-behavior correlation matrix either lending something (a pen, books or class notes,
yielded a clear-cut solution. Seven factors had clothing) or giving something outright(a snack, money
eigenvalues greater than 1, but applying the additional for bus fare); others involve giving something intangible,
criteria of the scree test and a cutoff of accounting for like information (giving directions, helping with home-
5% of the total variance eliminated the three smallest work) or aservice (holding a door, picking up an item when
factors. The four remaining factors accounted for a high at the store). Other Factor I behaviors involve providing
89% of the total variance among the 72 helping behav- low-cost emotional services (giving a compliment, laugh-
iors. Each of the 72 behaviors loaded over .50 on one of ing at a joke). Despite their phenotypic diversity, these

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McGuire / HELPING BEHAVIORS 51

TABLE 8: Four-Factor Varimax Solution of the 72 Helping Behaviors x 22 Judgment Dimensions Matrix

Factor H: Factor Hf:


FactorI: Substantial FactorI: Factor IV: Factor J: Substantial Factor III: Factor IV:
Casual = Personal = Emotional = Emergency Casual Personal Emotional Emergency
Behavior Helping Helping Helping —_ Helping Behavior Helping Helping Helping Helping

Give a snack 95 Lend car 88


Give information 95 Help pack or move 87
Lend a pen 95 Set up date 87
Laugh at joke 94 Cook meal 81
Watch belongings 93 Type paper .80
Lend book, notes 92 Visit from out of town 80
Make a snack 91 Throw party 78
Give directions 90 Give big gift 75
Introduce to friend 89 “Cover” for 175
Pick up item at store 838 Help find job 70 53
Open or hold door 87 Send card, flowers -70
Greet or smile at 87 Put up for a night 63 52
Help look for item 85 Give short ride 52 58
Compliment 85 “Be there”; security 91
Pick up dropped Provide moral support 87
items 84 Comfort 86
Lend computer, Be understanding 84
typewriter 82 Listen to a problem 82
Fill out survey, do Give advice 78
experiment 82 Cheer up 52 17
Look up phone Keep company 59 76
number 80 Celebrate a birthday 73
Point out forgotten Hug 53 72
item 79 Show concern 58 7
Lend sweater .78 Return wallet or
Give money for bus, money 91
phone 75 Offer help after an
Help choose; give accident 91
opinion 75 Take to hospital 90
Make laugh 74 Push car out of ditch
Carry Package 72 or snow 85
Invite to a party 71 -50 Protect from
Let cut in line 68 harassment 82
Help with homework 66 Start car, change tire 61 76
Donate for a cause 66 Walk home at night 72
Phone long distance 66 55 Care for when sick 69
Write letter 62 Give up seat .67
Lend $5 62 60 Do errand when sick 62 67
Do laundry OL Visit when sick 58 66
Give long ride (>20 Explain computer 61 64
mi) 91 Teach skill 52
Send homemade Eigenvalue 35.0 15.8 8.3 5.0
food 90 Percentage of
Clean up room, house 90 variance 48.7 22.0 11.5 6.9

NOTE: For clarity, the rows have been rearranged so that higher loadings appear first; loadings less than .50 have been omitted. No negative factor
loadings were obtained.

31 Casual Helping behaviors form a tight group, loading involve valuable material gifts or loans (lending a car,
highly and uniquely on this one factor. giving a large gift). Although Factor I and Factor II
Factor II, accounting for 22% of the total variance, is behaviors both involve giving a wide range of goods and
called “Substantial Personal Helping” because the 17 services, there is a discontinuity between the two kinds
behaviors that load highly and exclusively on it impose of helping behavior: Of the 48 behaviors with large load-
a substantial cost on the helper and assume a more ings on one or the other of these orthogonal Factors I and
personal relationship with the recipient. Many of these II, only two have appreciable loadings on both factors.
17 Factor {I behaviors are demanding or personal ser- The behaviors loading highly on Factor TH, “Emo-
vices (doing laundry, setting up a date), and others tional Helping,” which accounts for 12% of the total

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52. PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

variance, like those loading on Factor H, involve intimacy a “modesty” bias that is nonobvious but is predicted by
between helper and recipient, but whereas Factor II the augmented evolutionary theory of helping (McG-
behaviors involve material goods and services, Factor II uire, 1989) as a cognitive bias that helps maintain these
behaviors involve intangible benefits of an emotional costly helping behaviors by enhancing people’s feeling of
nature. The 1] behaviors with highest loadings on this indebtedness and obligation to reciprocate.
factor require “being there” for someone, providing Participants’ sex did not have a significant main effect
moral support, comforting, being understanding, or lis- on frequency of mention of any of the four types of
tening to a problem. These behaviors tend to be of high helping behavior but had two interaction effects on IV
benefit to the recipient without being perceived as costly Emergency Helping. There was a Sex x Role interaction,
for the helper to provide. F(1, 619) = 5.57, p < .05, such that women reported
The 13 behaviors loading highly on Factor IV, “Emer- emergency help as more often received than given and
gency Helping,” which accounts for 7% of the total men as more often given than received; and a Sex x
variance, all involve some important service to a recipi- Relationship interaction, F(3, 711) = 7.27, p< .001, such
ent in acute need: helping an accident victim, returning that, for emergency helping involving strangers, men
a lost wallet, pushing a car out of a ditch or snow, reported more incidents than women, but for that in-
protecting someone from harassment, taking care of a volving friends, women reported more incidents than
sick person. Despite their high costs to the helper, these men. These interactions can be accounted for by the
behaviors tend to be given regardless of the relationship assumption that women are more vulnerable with strang-
between helper and recipient because of the recipient’s ers and more nurturant with familiars.
dire need. Results of the Factor Analysis of the 22 Judgment Scales
Independent variable effects on frequency of the four types of The 22 judgment scales were, like those used by
help. Each of the four independent variables (relation- Pearce and Amato (1980), selected to include the dimen-
ship, role, timing, and sex) related to the four factors in sions commonly studied, but with added theory-relevant
a meaningful pattern. These relations were calculated by dimensions such as costs and benefits. A factor analysis
assigning each of the 72 types of helping behaviors to the of this inclusive set of 22 judgment scales was done to
one factor on which it had its highest loading, as shown identify basic dimensions on which helping behaviors
in Table 3, and using that behavior’s frequency of men- are perceived to vary and to allow selection ofa few scales
tion as the dependent variable. Relationship between with the heaviest loading on each factor that efficiently
helper and recipient affected the frequency of mentions and diagnostically represent the whole domain of how
for all four types of helping. The closer the relationship, helping behaviors are perceived as differing. The emerg-
the more incidents of II Substantial Personal Help, F(3, ing factors allow practical simplification and theoretical
711) = 18.75, p< .001, and III Emotional Help, F(3, 711) = interpretation.
13.92, p< .001, and the fewer incidents of I Casual Help, This factor analysis of the 22 judgment scales, like the
F(3, 711) = 69.17, p< .001, and IV Emergency Help, F(3, preceding one of the 72 helping behaviors, was per-
711) = 8.93, p< .001, were mentioned. The low cost of formed on the 72 x 22 matrix, but with columns and rows
Casual Help and the high need of Emergency Help make reversed so that the factorial dimensions are defined by
people as willing to help the numerous strangers as the the 22 judgment scales instead of the 72 helping behav-
rare familiars, whereas Substantial Personal and Emo- iors. Again, each cell entry was a stable mean of the
tional Help call for a degree of personal intimacy that ratings by the 24 respondents (12 males and 12 females)
concentrates these kinds of helping largely within the of the row behavior on the column judgment scale.
narrower circle of familiars. The principal-component factor analysis, followed by
The time independent variable affected onlyI Casual a varimax rotation, yielded three factors, each with an
and IV Emergency Helping, and in opposite directions. eigenvalue greater than 1 and each accounting for more
Casual helping was reported more often for the recent than 5% of the common variance, and together account-
than the distant past, F(1, 619) = 65.10, p< .001, as would ing for a high 84% of the common variance. Of the 22
be expected from its frequent and forgettable nature, rating scales, all but 1 had final communalities above .70,
while IV Emergency Helping was reported more for the and 19 of the 22 were above .80. The high proportion of
distant than the recent past, F(1, 619) = 17.96, p< .001, common variance accounted for by the three factors and
as would be expected from its rare and memorable the high communialities indicate that these three factors
nature. The role variable affected only the other two account for most of the reliable information in the 22
factors, I Substantial Personal, F(1, 619) = 8.80, p< .01, judgment scales, The three factors seem clearly inter-
and III Emotional Helping F(1, 619) = 6.86, p< .01, both pretable as Benefits, Frequency, and Costs of Helping, as
being reported as more frequently received than given, can be seen in Table 4.

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McGuire / HELPING BEHAVIORS 53

TABLE 4; Three-Factor Varimax Solution of the 22 Judgment Dimensions x 72 Helping Behaviors Matrix

Dimension Factor I: Benefits Factor IT: Frequency Factor HT: Cost/Intimacy

Amount helper’s self-esteem rises 91


How much recipient benefits from help 91
How important that recipient get help 91
Amount observer’s opinion of helper up 91
How guilty if not help .88
How grateful if receive help 87
How much empathy involved 86
Affect closeness between helper and recipient 86
Amount observer’s opinion of nonhelper down 86
Likelihood of helping after seeing help 82
How noticeable help is 78
Probability of recognizing and remembering helper 71 61
Probability helper will get help from recipient 70
How much you would want helper as a friend 65
How often you receive help 95
How often opportunity to help occurs 93
How often you provide help 92
How often help occurs 90
How tempting it is not to provide help ~.62 54
How much intimacy involved 90
How spontaneous is decision to help 54 -.76
How costly it is to provide help —.52 7
Eigenvalue 10.3 63 19
Percentage of variance 46.6 28.6 8.7

NOTE: For clarity, the rows have been rearranged so that higher loadings appear first; loadings less than .50 have been omitted.

Factor I, Benefits of Helping, accounts for 47% of the ing, with the added connotation that high cost calls for
total variance; two thirds of the rating scales have their an intimate relationship between the parties. This low
highest loadings, ranging from .65 to .91, on this factor. perceptual variance accounted for by Factor II costs
All the scales addressing short- and long-term psycholog- compared with Factor I benefits is in accord with the
ical and social benefits of helping have their highest psychologically augmented evolutionary theorizing
loadings on this factor, as do the two perceptual scales (McGuire, 1989) that the prevalence and persistence of
assumed by evolutionary theory to have most effect on helping would be maintained by a salience asymmetry
reciprocation of help: how noticeable each type of help such that people underestimate the cost incurred in
is and how likely it is that the recipient will recognize and providing help and overestimate the benefit accrued
remember the helper. FactorI combines perceived ben- from receiving help.
efits, both to the recipient (e.g., how much does the
recipient benefit from, feel grateful for, etc., receiving DISCUSSION
this kind of help?) and to the helper (e.g., how much
would your self-esteem go up after, how much guilt you Implications of the Four Factorial Types
would avoid by, etc., providing this kind of help?), al- of Helping Behaviors for Future Research
though benefits to the helper are often theorized to be
independent of benefits to the recipient. Abroad range of actually experienced helping behav-
Factor II, Frequency of Help, accounts for 29% of the iors yielded four clear-cut factors—Casual, Substan-
total variance. Five of the rating scales have their highest tial Personal, Emotional, and Emergency Helping—
loadings on it, including all four scales measuring per- allowing future researchers to choose two or three be-
ceived frequency (loadings between .95 and .90). Factor haviors with high loadings on each of the four factors to
Ill, Costs of Helping, is weaker (accounting for only 9% represent the full range of helping behaviors actually
of the total variance) and less easily interpretable than experienced by the college student population usually
the first two factors; only 3 of the 22 scales have their studied in helping research. It would be useful to repli-
highest loadings on it (the degree of intimacy required cate these procedures with participants sampled from
to provide each kind of help, the spontaneity of the other populations, particularly an older group with more
decision to provide help, and the cost to the helper of married people and a wider range of education, to elicit
providing help). It taps the perceived costliness of help- new instances of helping, allowing a test of the robust-

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54 PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN

ness of this four-factor solution across respondent types. effects are likely to be valid across behaviors within a
My prediction is that eliciting peer-helping behaviors factor, but extensions to behaviors in other factors may
experienced within additional samples (e.g., between constitute hazardous overgeneralizations.
spouses or between siblings) would add new behaviors
Implications of the Three Perceived Dimensions of Helping
but would not change the four-factor dimensional struc-
ture found here. However, the four-factor structure itself The 22 diverse perceptual rating scales that formed
might change if one added helping behaviors between the basis of the second factor analysis were designed to
people in nonpeer relationships, such as between mentors cover a broad range of variables on which helping behav-
and their students or between parents and their chil- iors are perceived to differ, including variables com-
dren. Studies currently underway are designed to extend monly used and additional variables with theoretical
the range of relationships and of populations. relevance. The strong and simple three-factor solution
Obtained four factors compared with previously reported that emerged from the analysis accounts for 84% of the
helping dimensions. Most past research on helping among total variance among the 22 scales: perceived Benefits,
strangers, as summarized in Pearce and Amato (1980), Frequency, and Costs of Helping. The whole perceptual
study behaviors in just two of the four factors identified space mapped by the 22 commonly used scales could be
here, [V Emergency Helping and I Casual Helping, the measured by using just four scales: how often the helping
two that least require intimacy between helper and re- behavior occurs, how much the recipient benefits from
cipient, Casual Helping because the cost is so small and receiving the help, how costly it is for the helper to
Emergency Helping because the recipient’s need is so provide, and how much intimacy between helper and
great that a close relationship is not required. recipient it requires. Interestingly, the benefit the recip-
Past research studies of helping among familiars focus ient derives and the cost that the helper incurs are the
mainly on the other two factors, JI Substantial Personal two factors that evolutionary theories of helping assume
and III Emotional Helping. For example, studies of helping will determine its frequency under intimacy conditions
friends and relatives (e.g., Essock-Vitale & McGuire, that promote reciprocity (Trivers, 1971), although equity/
1985; Litwak & Szelenyi, 1969) have elicited some “ma- social exchange theories (Gouldner, 1960; Walster,
ture” helping behaviors not generated by the younger Berscheid, & Walster, 1976) can also account for this
college sample in the studies reported here (helping finding. This accentuation of the positive, such that the
involving children, catastrophic illness, death, or finan- benefits of helping are more salient than its costs, has
cial support), but even these more “mature” modes of parallels in a variety of other domains, asin the Pollyanna
helping can readily be ascribed to the II Substantial hypothesis (Boucher & Osgood, 1969), golden section
Personal and III Emotional Helping factors. House and theory (Tuohy & Stradling, 1987), linguistic marking
Kahn (1985) found high intercorrelations between con- (Matlin & Stang, 1978), and personal construct theory
ceptually different types of social support, which they (Adams-Webber, 1992). In this helping domain, the pos-
attribute to measurement problems, but our study sug- itivity bias is particularly in accord with the psychologi-
gests that the various types of social support do indeed cally augmented theory (McGuire, 1989) in that this
fall on a single Emotional Helping factor. Cohen and inattention to costs relative to benefits both could sim-
Hoberman (1983) and Schaefer, Coyne, and Lazarus plify the cost/benefit calculus and, by reducing the sa-
(1981) empirically differentiated tangible support from lience of costs, would maintain adaptive levels of helping
several intercorrelated measures of emotional support; in society.
our study, using a very different approach, also finds the Future work could usefully focus on how the relation-
tangible IT Substantial Personal Help factor to be orthog- ships (genetic and social) between helper and recipient
onal to the III Emotional Help factor, suggesting a robust affect the perceived frequency, costs, and benefits of the
difference between these two types of costly help involv- four categories of helping identified here. Subsequent
ing familiar others. These results reinforce the recent studies should identify cognitive and affective mediating
call for the integration of social support and prosocial processes that, ‘in interaction with social conditions,
behavior (Wills, 1991). maintain self-sacrificing altruistic behavior by providing
Our four-factor solution provides a framework for the helper, indirectly and over time, with compensating
ascertaining the generalizability of the results of earlier benefits that equal or exceed the helper’s costs in the
helping studies. Much of the research on independent initial helping act.
variables having main or interaction effects on helping
behaviors has been done using helping behaviors from NOTE
only one or two of the four helping factors described 1, The four-factor solution shown in Table 4 is unusually clear as
here. Because these four helping factors are orthogonal, regards the high proportion of total variance accounted for among
generalizations of obtained situational or dispositional these 72 heterogeneous helping behaviors and asregards the interpret-

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McGuire / HELPING BEHAVIORS = 55

ability of the results. Nevertheless, two additional, back-up factor anal- Fellner, C, H., & Marshall,J. R. (1981). Kidney donors revisited. In
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