Quiz 1

Question 1
1 / 1 pts
What is the importance of interpersonal skills?
  
None of these
 
 
To attract and retain high-performing employees, managers must possess
interpersonal skills in order to relate to the employees and create a
positive and supportive work environment where people want to work.
 
Understanding human behavior is critical for managerial effectiveness
today.
Correct!
  
both of the above
 
 
Question 2
1 / 1 pts
What do managers do in terms of functions, roles, and skills
  
none of the above
 
  
Clerical work at office
 
  
Sales work
 
Correct!
 
Management functions involve managing the organization, planning
and controlling and managing people within the organization,
organizing and leading
 
Question 3
0 / 1 pts
What is organizational behavior (OB)?
  
None of the above
 
  
c. OB deals with marketing issues
 
You Answered
  
b. OB deals with operations management
 
Correct Answer
 
a. OB provides the tools for guiding the productivity of others
 
Question 4
0 / 1 pts
It is important to complement intuition with systematic study.
Correct Answer
  
True
 
You Answered
  
False
 
 
Question 5
1 / 1 pts
Recognizing the value of and embracing diversity in a global
marketplace can improve productivity.
Correct!
  
True
 
  
False
 
Quiz 2
Question 1
1 / 1 pts
The self-concept is important because everything we do or say,
everything we hear, feel, or otherwise perceive, is influenced by how
we see ourselves :
  
False
 
Correct!
  
True
 
 
Question 2
1 / 1 pts
Why did executive A do better than B in the case
Correct!
 
Executive A is confident of her ability to handle the situations
  
Because she was over confident
 
  
She was in seniors’ good books.
 
  
None of the above
 
 
Question 3
1 / 1 pts
You can’t teach an old dog new tricks,” “He was born that way",
are these true with respect to management roles?
Correct!
  
False
 
  
True
 

Quiz 3
Question 1
1 / 1 pts
Emotions are intense feelings while moods are less intense and lack
context. 
Correct!
  
True
 
  
False
 
 
Question 2
1 / 1 pts
There are nine basic emotions.
Correct!
  
False
 
  
True
 
 
Question 3
0 / 1 pts
Daniel Goleman was describing which factor/s in his lecture?
Correct Answer
  
Emotional Intelligence
 
  
None of the above
 
You Answered
  
Both of the above
 
  
Emotional Contagion
 
 
Question 4
0 / 1 pts
Daniel Goleman mentioned that when people give their best
performance they were in a state where they had exceptional
attention, flexibility, felt skills are challenged, and finally felt great.
Correct Answer
  
True
 
You Answered
  
False
 

Quiz 4
Question 1
1 / 1 pts
A Diamond Personality
 
Ask Oscar Rodriguez about the dot-com burst and he may grin at you as
if to say, “What burst?” Rodriguez, a 38-year old entrepreneur, owns an
Internet business that sells loose diamonds to various buyers. Business is
booming for Rodriguez. In 2004, he had sales of $2.06 million—a 140
percent increase from 2003. Rodriguez’s database of almost 60,000
diamonds is one of the largest and is valued, according to Rodriguez, at
over $350 million. Needless to say, Oscar Rodriguez is optimistic about
his business venture.
            The future wasn’t always so bright for Rodriguez, however. In
1985, Rodriguez moved from his native country, Puerto Rico, to
Gainesville, Florida, with little ability to speak English. There, he
attended community college and worked at the local mall to support
himself. After graduation, his roommate’s girlfriend suggested that he
work at a local jeweler. “I thought she was crazy. I didn’t know anything
about jewelry,” says Rodriguez, who took her advice. Though he worked
hard and received his Diamonds and Diamonds Grading certification
from the Gemological Institute of America, he wasn’t satisfied with his
progress. “I quickly realized that working there, I was just going to get a
salary with a raise here and there. I would never become anything. That
drove me to explore other business ventures. I also came to really know
diamonds—their pricing and their quality.”
            In 1997, tired of working for someone else, Rodriguez decided to
open his own jewelry store. However, business didn’t boom. “Some of
my customers were telling me they could find diamonds for less on the
Internet. It blew my mind.” Rodriguez recognized an opportunity and
began contacting well-known diamond dealers to see if they would be
interested in selling their gems online. Rodriguez recalls one
conversation with a prominent dealer who told him, “You can not sell
diamonds on the Internet. You will not survive.” Discouraged,
Rodriguez then says that he made a mistake. “I stopped working on it. If
you have a dream, you have to keep working harder at it.” A year later,
Rodriguez did work harder at his dream and found a dealer who agreed
to provide him with some diamonds. Says Rodriguez, “Once I had one, I
could approach others. Business started to build. The first three months I
sold $200,000 worth of diamonds right off the bat. And that was just me.
I started to add employees and eventually closed the jewelry store and
got out of retail.”
            Although Rodriquez does have some diamonds in inventory, he
primarily acts as a connection point between buyers and suppliers,
giving his customers an extraordinary selection from which to choose.
Rodriguez is now a savvy entrepreneur, and his company, Abazias.com,
went public in October 2003. Why is Rodriguez successful? Just ask two
people who have known Rodriquez over the years. Gary Schneider, a
realtor who helped build Rodriguez’s building, says, “Oscar is a very
ambitious young man. I am not surprised at all how successful he is. He
is an entrepreneur in the truest sense of the word.” One of Rodriguez’s
former real-estate instructors, Howard Freeman, concurs. “I am not
surprised at all at his success,” says Freeman. “Oscar has always been an
extremely motivated individual with a lot of resources. He has a
wonderful personality and pays close attention to detail. He also has an
ability to stick to things. You could tell from the beginning that he was
going to persevere, and I am proud of him.”     Rodriguez is keeping his
success in perspective, but he also realizes his business’ potential: “I
take a very small salary, and our overhead is $250,000 a year. I am not
in debt, and the business is breaking even. I care about the company. I
want to keep everything even until we take off, and then it may be
another ball game.”
Source: Based on M. Blombert, “Cultivating a Career,” The Gainesville
Sun, May 9, 2005, p. D.1., referred from Ch-1 Robbins, Judge and
Sanghi, Organizational Behaviour.
Questions-
Which statements are true about Rodriquez?

1.  In spite of adversity, he pursued his dream. 

True
 
  
False
 
 
Question 2
1 / 1 pts
He is high on narcissism.
  
True
 
Correct!
  
False
 
 
Question 3
1 / 1 pts
Analyzing individuals is enough to understand organizations. 
  
True
 
Correct!
  
False
 
 
Question 4
1 / 1 pts
He would score high on extraversion, emotional stability and
openness to experience.
Correct!
  
True
 
  
False
 

Quiz 5
Question 1
1 / 1 pts
Our perception and judgment of others is significantly influenced by
our assumptions of the other person’s internal state.
  
False
 
  
True
 
 
Question 2
1 / 1 pts
The protagonist was being victim to perceptual errors of others
around him
  
True
 
  
False
 
 
Question 3
1 / 1 pts
The perceptual errors that were witness included halo effect,
selective perception.
  
True
 
  
False
 

Quiz 6
Question 1
1 / 1 pts
Overconfidence bias is believing too less in our own ability to make
good decisions – especially when outside of own expertise. 
  
False
 
  
True
 
 
Question 2
1 / 1 pts
Anchoring Bias is using early, first received information as the basis
for making subsequent judgments.
  
True
 
  
False
 
 
Question 3
1 / 1 pts
Confirmation Bias Emphasizing information that is most readily at
hand.
  
False
 
  
True
 
 
Question 4
1 / 1 pts
Availability Bias Selecting and using only facts that support our
decision.
  
False
 
  
True
 
Quiz 7
Question 1
1 / 1 pts
Herberg’s two factor theory includes
  
a. Extrinsic and intrinsic factors
 
  
b. Theory x and y
 
  
c. None of the above
 
  
d. All of the above
 
 
Question 2
1 / 1 pts
In JCM Model
  
a. All characteristics are important
 
  
b. Task significance is important
 
  
c. Autonomy is important
 
  
d. None of them are important
 
Quiz 11
Question 1
1 / 1 pts
Which sentence is wrong among the following?
  
Task conflict is useful conflict.
 
Correct!
 
Process conflict is functional conflict according to traditional views.
  
Relationship conflict is dysfunctional conflict
 
 
Question 2
1 / 1 pts
Example of Legitimate political behaviour are complaining,
bypassing and whistle blowing.
  
True
 
Correct!
  
False
 

Quiz 12
Question 1
2 / 2 pts
Transformational leaders can be charismatic leaders too
Correct!
  
True
 
  
False
 
 
Question 2
2 / 2 pts
Concern for people and concern for production are one and the
same.
  
True
 
Correct!
  
False
 

Quiz 13
Question 1
2 / 2 pts
Departmentalisation is an unbroken line of authority
  
True
 
  
False
 
 
Question 2
2 / 2 pts
It is better to have narrow span of control in organization.
  
True
 
  
False
 
Quiz 14
Question 1
2 / 2 pts
Acquisitions and mergers do not pose threat to culture
  
True
 
Correct!
  
False
 
 
Question 2
2 / 2 pts
Culture begins with founders
Correct!
  
True
 
  
False
 
Quiz 15

Question 1
2 / 2 pts
Covid 19 brought in socio-economic change 
Correct!
  
True
 
  
False
 
 
Question 2
2 / 2 pts
It is impossible to overcome resistance to change
  
True
 
Correct!
False