Welcome to the Cabin Stream

Presented by:

Christine STRONOCK
Head of Cabin Crew Training &
Operations

Welcome to the Cabin Stream

 Working Together

Flight
Operation

Cabin Crew Training &

Operations
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Cabin
Training

Welcome to the Cabin Stream Page 3

 Working Together

Cabin Crew
Training &
operations CCOM team
in Hamburg

Team in Toulouse

Cabin
Cabin crew
Operational CCOM
Training
Support
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Welcome to the Cabin Stream Page 4

 Cabin Operational Support

Operational
Support

• Reactive support to airlines queries:

all questions relative to CCOM content: Description,
Normal/Abnormal Procedures
all questions relating to cabin operations
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

all questions relating to cabin crew training and cabin systems

Welcome to the Cabin Stream Page 5

 Cabin Operational Support
Operational
Support

• Flight Operation Telex (FOT) / Cabin Crew Bulletin (CCB)

• Airline Support
• Review cabin operational issues
• Training Symposium
• CCOM customization course
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Welcome to the Cabin Stream Page 6

 CCOM

Cabin Crew Operating Manual (CCOM)

• The Airbus Cabin Crew Operating Manual is used as a

reference document
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

• The content and format also satisfies the requirements for

cabin crew training

Welcome to the Cabin Stream Page 7

 Cabin Crew Training
Cabin Crew
Training

To design & deliver training in

Toulouse, Miami, Beijing

• Type specific cabin training course (all Airbus aircraft types)

• Airbus Cabin crew Instructor Course (ACIC)
• Cabin Crew Initial Operating Experience (IOE)
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

• Enhanced FAP (CIDS) module course (A330/A340 &

A320 family)
• ACJ Type specific cabin training course (A318/319/320)

Welcome to the Cabin Stream Page 8

 Cabin Crew Courses
Type of courses Duration
Type specific cabin training course for A320 3 days +
family Optional CRM (0.5 day)
Type specific cabin training course for 3 days +
A330/A340 aircraft Optional CRM (0.5 day)
Type specific cabin training course for A380 4 days
aircraft
Airbus Cabin crew Instructor Course (ACIC) 1st day distance learning
+ 7 days
A330-340 Cabin crew Enhanced FAP 1 day
(CIDS) module course

1 day
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

A320 Family Cabin crew Enhanced FAP

(CIDS) module course

ACJ (Corporate jet) Type specific cabin 2 days

training course (A318/A319/A320)

Welcome to the Cabin Stream Page 9

 From Paris to Rome: Tuesday afternoon

Emmanuel Le Maire
Cabin Crew Training
Update on the Airbus Cabin crew
Instructor Course (ACIC)

Christine Stronock
Cabin Crew Training & Operations
Cabin Update on Training & Flight
Operation Communities on Airbus World
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Manfred Sieber
CIDS New Development
A350XWB Cabin Management Panels

Welcome to the Cabin Stream Page 10

 The journey continues: Wednesday morning

Anne Marie Bares

Cabin Operation Engineer
Cabin Depressurization – Airbus
Recommended Procedures

Jean Paul Vieu

Cabin Operation Engineer
Cabin Crew Operating Manual (CCOM)
Development & Enhancements
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Dr Duncan Harris
Aviation Psychologist – Human factors
Specialist
Training Cabin Crew on Human Factors

Welcome to the Cabin Stream Page 11

 The journey continues: Wednesday morning

Chantal Mansour & Cpt Jerome

Breuzet
AFR, Training Manager PNC/PNT
AFR A380 EIS & Cabin Crew Training

Jorg Holst
Technical Services & Customer Training
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Operational Aspects of the New Airbus

Connectivity System ALNAv2

Welcome to the Cabin Stream Page 12

 A voyage of discovery: Wednesday afternoon

Emmanuel Cavalier
Cabin Trainer Data Package
Cabin Trainer Data Package

Anne Kerrien
A350 XWB Cabin Operation
A350XWB Cabin Operation
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Emmanuel Le Maire
Cabin Crew Training
Inadvertent Slide Deployment (ISD)

Welcome to the Cabin Stream Page 13

 An excursion into the future: Thursday morning

Betty Lecouturier
Rulemaking Directorate – EASA
Cabin crew training in the EASA
system

Bob Lange
Aircraft Interiors Marketing
Space - Efficient cabin innnovation
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Kevin Keninston
Market development - Strategy & Future
programmes
New trends & cabin evolutions

Welcome to the Cabin Stream Page 14

 CONCLUSION: The new vision forward

Cabin Crew Training &

Operations

• Promote ACIC course • Enhance cabin safety

• Launch & deliverSupporting
new courses you even
• Corporate jet further • Develop A350 CCOM
• Enhanced FAP
• Promote CCOM
• Develop A350 cabin training customization course
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

course
• Enhance A330/A340 & A320
•Develop a new Human family CCOM digital display
Factors module

Welcome to the Cabin Stream Page 15