Scribd Logo
Upload

Welcome to Scribd!

  • 26 views

    Konica Minolta Business Solutions Vietnam Co.,: Service Report

    Uploaded by

    Ivan Corleone
    This service report summarizes a service call made by Konica Minolta to repair a copier/printer for a toy company in Hai Phong, Vietnam. A technician replaced the document feeder due to a paper jam issue. The service report details the customer and contract information, meter readings, spare parts inventory, problem diagnosis and resolution. It was signed by the technician after correcting an incorrect serial number on the report.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Konica Minolta Business Solutions Vietnam Co.,: Service Report

    Uploaded by

    Ivan Corleone
    26 views1 page
    This service report summarizes a service call made by Konica Minolta to repair a copier/printer for a toy company in Hai Phong, Vietnam. A technician replaced the document feeder due to a paper jam issue. The service report details the customer and contract information, meter readings, spare parts inventory, problem diagnosis and resolution. It was signed by the technician after correcting an incorrect serial number on the report.

    Original Description:

    Original Title

    ________134775

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This service report summarizes a service call made by Konica Minolta to repair a copier/printer for a toy company in Hai Phong, Vietnam. A technician replaced the document feeder due to a paper jam issue. The service report details the customer and contract information, meter readings, spare parts inventory, problem diagnosis and resolution. It was signed by the technician after correcting an incorrect serial number on the report.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    26 views1 page

    Konica Minolta Business Solutions Vietnam Co.,: Service Report

    Uploaded by

    Ivan Corleone
    This service report summarizes a service call made by Konica Minolta to repair a copier/printer for a toy company in Hai Phong, Vietnam. A technician replaced the document feeder due to a paper jam issue. The service report details the customer and contract information, meter readings, spare parts inventory, problem diagnosis and resolution. It was signed by the technician after correcting an incorrect serial number on the report.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    KONICA MINOLTA BUSINESS SOLUTIONS VIETNAM CO.

    ,
    Head Office: Unit 3, 8th Fl., Bitexco Financial Tower, 2 Hai Trieu St., Dist. 1,, HCMC, Vietnam- Tel: +84 (028)
    3915 4242, Fax: +84 (028) 3915 3670
    Branch Office: ,

    E-Mail: info.bvn@konicaminolta.com - Website: https://www.konicaminolta.com/vn-vi/

    SERVICE REPORT
    Customer Details Contract Details Service Report
    Customer Code A3010854 Call Date 08/04/2022 Service Report 127456 / 257417

    Customer Name Công ty TNHH Toyoda Gosei Hải Call Time 12:03 UTC+7 Ticket Type CM for Local
    Phòng

    Contact Name Technician Nam Vu Thanh Serial Number A795041001108

    Contact Email Equipment 60030711

    Telephone Number Model Number 758 COPIER/PRINTER

    Customer Lô M & K, Khu Công Nghiệp Nomura - Hải Phòng, Xã An Hưng, Huyện An Dương, Thành phố Hải

    Service Task MCC2 - thay tách giấy DF hàng DP

    Meter Reading Details Other Info Rebate Copies


    Counter Type Previous/Current Toner Level (%) Counter Name Type Rebate
    BBWA4_S S 6614645 / 6614645
    C: 0 K: 0
    M: 0 Y: 0

    Spare Toner (Qty.)

    C: 0 K: 0
    M: 0 Y: 0

    Causes & Resolutions


    Visit Code 30 - CM

    Problem Code L01 Paper JAM


    Action Code 18 Replacement of worn or faulty item / replacement of faulty item prior to
    Fault Code H1 Document Feeder / Handler

    Problem Comments kẹt giấy

    Resolution Comments thay tách giấy

    Customer Signature

    Nhầm mã máy (A795041001108)

    Private & Confidential

    You might also like