NEHA MUKHERJEE
Sales Strategy & Operations SME | Diversity Leader | Passionate Mentor & Perpetual Learner
nehamukherjee88@gmail.com
SKILLS
Sales Strategy & Operations
Pipeline Generation &
Management
Business Research
Visualisations, Storytelling &
Analytics
Team Scaling & Expansion
Org Structure Planning &
Team Devekopment
Budgeting & Headcount
Planning
Team Engagement
EDUCATION
PGPM 3.3/4
Great Lakes, 2015, Dean’s List
B.Com (H) 7.4/10
St Xaviers College Calcutta, 2009
ISC – 12th 95%
Pratt Memorial School, 2006
ACHIEVEMENTS
First woman director at MongoDB
India;
0% Team Escalations 2020-2022
Excellence Club Awardee
Engagement, Diversity &
Leadership Awards - Co Founder
& Leader of Women’s Group
Dashboards, Visualisation &
Storytelling Awards
Dean’s List, Magna Cum Laude
INTERESTS
Solo Travel, Art – Self taught
courses, Food – Active and
experimental foodie, Reading
Favourite quote: It is our choices
that show who we are, far more
than our abilities
+91 9831361292 NCR, India
WORK EXPERIENCE
Team
Manager Sr Manager Director
Lead
Jul ‘19 - May ‘22 Jul ‘19 Feb ‘20 Feb ‘21 Feb ‘22
➔ Scaling, Hiring & Expansion: Hired & onboarded 40+ people; team grew to 60+ in size
with three tiers of leader reporting; consolidated silos & standardised operations
➔ Product Innovation, Marketing & Revenue Impact: Executed the creation of numerous
pipeline generation tools to impact opportunities supported from 3%-45% over two
years; developed smart metrics to track pipeline influenced across stages
➔ Team Development:
➔ Enabled the team to proactively prospect, identify, qualify & develop pipeline
➔ Operationalised the BDR to CRO program enabling career pathing and progression
for high potential team members, deeper into the sales domains
➔ Built career levelling plans and progression guidelines to define success criteria
and metrics in each role to grow within the team tying them back to the
organisation’s core values
➔ Stakeholder Feedback & Cross Functional Collaboration: Regularly check ins with
senior leadership to track progress, wins & opportunity areas; NPS up from 81% to 94%;
collaborated across sales development, marketing, customer success, engineering to
drive highest wins for POD and Tier 1 accounts
➔ Budgeting & Forecasting: Responsible for headcount planning, performance reviews,
increments, promotions, team engagement & support tool budgeting across the span
Feb ‘17 - May ‘19 Sr Manager
➔ Set up operations for a first ever research team for Commercial Banking Sales (MMBSI);
hiring, setting up a menu of offerings and marketing the products to the relevant
stakeholder groups
➔ Co-led team of 25 employees with 8 direct reports; daily workflow & deliverables,
quality checks, escalation management, dashboard creation and project management
➔ Prospecting, lead generation and qualification of defined prospect lists to provide
insights into potential opportunities for the direct sales teams; newsletter creation on
latest fintech trends; tools used included Hoovers, Capital IQ, CB Insights, Pitchbook,
Forrester, Factiva, Gartner, SFDC, Linkedin Sales Navigator
May 15 ‘ - Jan ‘17 Manager
➔ Managed the end to end lead generation process & entire cycle of pre sales activities for
the manufacturing & aerospace domain
➔ Direct advisor to leadership & sales teams; pipeline & opportunity management:
Conducted regular performance analysis based on sales targets, achievements,
bookings, aging pipeline, analysed gaps & recommended actions
➔ Driven strategic initiatives to create analytics products and solutions; implemented new
design thinking ideas in the IOT space
Oct ‘10-Apr ‘14
➔ Data Analyst: Spend Management for Indirect Procurement; delivered reports
and presentations based on descriptive analytics for British Petroleum; Client
partner for the organization
➔ Startup in the education sector; suggestions on marketing & financing
strategies; primary and secondary research on distance learning courses