Chapter no. 1 11 . ……….

Is a recruitment of right people at right place in an

organization .
Introducing Management concept and (a) Planning
managerial Skills (b) Organizing
(c) Staffing
1. Schools of management are as follows : (d) Controlling
(a )The classical school
(b) The behaviour school 12. ………. Ensures that things fall within the standards defined by
(c) The quantitative or management science school an organization and should not divert from it .
(a) planning
(d) All of the above
(b) organizing
2. …………. Focuses on the way to manage work and (c) staffing
organizing more efficiently . (d) controlling
(a) The classical school
(b) The behaviour school 13. Levels of management are :
(c) The quantitative or management science school (a) strategical level
(d) All of the above (b) tactical level
(c) operational level
3. school are the area of classical : (d) All of the above
(a) Scientific management
(b) Administrative management 14 . The number of people working on lower level are largest than :
(c) Bureaucratic management (a) Strategical level
(d) All of the above (b) Tactical level
(c) Operational level
4 . …………. Mainly focused on the interactions and motivation (d) All of the above
of the individual within organization . This school studied the
behaviour of employees in an organization . 15 . on ……… only few people work as middle level managers .
(a) The classical (a) Strategical level
(b) The behaviour school (b) Tactical level
(c) The quantitative or management science school (c) Operational level
(d) All of the above (d) All of the above

5 . The great thought of motivation the workers or employees for 16 . At ……….. only few people present .
better results have come up from …………. Of management . (a) Strategical level
(a) The classical school (b) Tactical level
(c) Operational level
(b) The behaviour school
(d) All of the above
(c) The quantitative or management science school
(d) All of the above 17 . Top level includes people like :
6 . ……….. school added increasing quality of managerial decision (a) Managing Directors (MD )
making with the help pf mathematically and statistics . (b) Chairman
(a) The classical school (c) Chief Executive Officers ( CEO)
(b) T he behaviour school (d) All of the above
(c) The quantitative or management science school 18 . Top level is known as ……….. because all important decision
(d) All of the above related to whole organization in taken by top management .
7 . The main area of quantitative or management science school are: (a) Strategical level
(a) Management science (b) Tactical level
(b) Operations management (c) Operational level
(d) All of the above
(c) Management information system
(d) All of the above 19 . The functions of top level management are :
8 . ……….. proposed an idea of understanding the organization as (a) Defining goal of an organization or business
a system that transforms inputs into output while in constant (b) Defining missions and vision
interaction with its environment . (c) Making different long term policies for an organization
(a) The classical school (d) All of the above
(b) The behaviour school 20 . Middle level of management includes people who are designed
(c) The quantitative or management science school as :
(d) The systems school (a) Senior managers
9 . The centre point of ……… is about applying management (b) Junior managers
principles and processes as per the unique characteristics of (c) Supervisors
situation . (d) All of the above
(a) The quantitative school 21 . Middle level is known as ………. of management .
(b) The behaviour school (a) Strategical level
(c) The quantitative or management science school (b) Tactical level
(d) The systems school (c) Operational level
(d) All of the above
10 . …………. Is an activity which defines the steps of how and
when work will be done effectively and efficiently . 22 . The managers working at middle level ……….. managers
(a) Planning manages the whole organization and reach to the goal defined by
(b) Organizing top management .
(c) Staffing (a) Strategically
(d) Controlling (b) Tactically
(c) Operationally
(d) All of the above
23 . ………. Middle level managers perform different management (c) Fredrick W . Taylors
functions to achieve the vision of organizations as follows : (d) Henry Gantt
(a) Planning of their work 35 . Principles proposed by ……… are very useful for the
(b) Allocating different resources as required contemporary managers their work efficiently and effectively .
(c) Monitor the progress (a) Henry Fayol
(d) All of the above (b) Lillian G
(c) Frederick W . Taylor
24 . Lower level known as ………. (d) Henry Gantt
(a) Strategical level
(b) Tactical level 36 . Principles proposed by Henry Fayol are
(c) Operational level (a) Division of work
(d) All of the above (b) Authority and responsibility
(c) Discipline
25 . Lower level includes people like
(d) All of the above
(a) Clerks
(b) Supervisors 37 . Principles proposed by Henry Fayol are
(c) Data entry operators (a) Unity of direction
(d) All of the above (b) Remuneration of personnel
(c) Centralization
26 . The lower level operations could be day to day :
(d) All of the above
(a) Production
(b) Payments 38 . ……… is proved to be a smart technique that allows everybody
(c) Purchase to do the job as per their skills or specialization .
(d) All of the above (a) Division of work
(b) Authority and responsibility
27 . The lower level operations could be day to day
(c) Discipline
(a) Sales
(d) All of the above
(b) Receipts
(c) Stock taking 39 . ………. Results into better output in terms of work .
(d) All of the above (a) Division of work
(b) Authority and responsibility
28 . The functions done at lower level are :
(c) Discipline
(a) Conduct day to day activities
(d) All of the above
(b) Monitor daily progress
(c) Reporting to middle level management 40 . if specialization or ……… is not used , the work done cannot
(d) All of the above be satisfactory .
(a) Division of work
29 . Administration functions or duties are :
(b) Authority and responsibility
(a) Decision making
(c) Discipline
(b) Policy making
(d) All of the above
(c) Making necessary adjustments
(d) All of the above 41 . ………… is a right for giving orders and the power to ensure
obedience .
30 . …….. was main contributor in the scientific school .
(a) Division of work
(a) Frank Gilbreth
(b) Authority and responsibility
(b) Lillian G
(c) Discipline
(c) Frederick W . Taylor (d) All of the above
(d) Henry Gantt
42 . ………. is given to a manager ( supervisor) to get the work
31 . Salient features of scientific management
done from his or her subordinates .
(a) Use of scientific methods to accomplishment each and
(a) Division of work
every task in the best way
(b) Authority and responsibility
(b) The workers should be scientifically selected based on
(c) Discipline
their skill sets , qualifications and should be trained
(d) All of the above
(c) Genuine cooperation between workers and management is
required 43 . ……… ensure that once the work or work related orders are
(d) All of the above given to the subordinates , they become responsible for that work
and also they need to obey all the instructions and authorized person
32 . Scientific management is essential because of following reasons
(a) It uses scientific approach throughout the management (a) Division of work
activities (b) Authority and responsibility
(b) Mathematical models are used to bring an innovation and (c) Discipline
radical changes in an organization (d) All of the above
(c) Selection and recruitment of the workers was strictly skill
based 44 . …….. is important not only for the individual but for an
(d) All of the above organization too .
(a) Division of work
33 . ………… was one of the renowned management thinkers . He (b) Authority and responsibility
was a French meaning engineer . (c) Discipline
(a) Henry Fayol (d) All of the work
(b) Lillian G
(c) Fredrick W. Tylor 45 . ……… mainly focuses on the specific authority that guides
(d) Henry Gantt subordinates about what work has to be done and how it has to be
34 . ………….. major contribution to the management theory is his done
14 principles of management that are based on his thoughts and (a) Division of work
experiences . (b) Authority and responsibility
(a) Henry Fayol (c) Discipline
(b) Lillian Gilbreth (d) Unity of commands
46 . ……… is about the unity of authority . (a) Planning
(a) Unity of direction (b) Organizing
(b) Authority (c) Directing
(c) Discipline (d) All of the above
(d) Unity of commands
58 . ………. Can be defined as the set of steps to do the particular
47 . Good ………………. Or salaries motivate people to work activity or activities in systematic manner .
efficiently and make them satisfied and eventually they become (a) Planning
loyal to the organization . (b) Organizing
(a) Unity of direction (c) Directing
(b) Remuneration (d) All of the above
(c) Discipline
(d) Unity of commands 59 . The base of success of any project or goal of an organization is
its ……….
48 . ………. Has got many positive aspects . it helps in organizing (a) Planning
things properly. (b) Organizing
(a) Unity of direction (c) Directing
(b) Centralization (d) All of the above
(c) Discipline
(d) Unity of commands 60 . ………. is very important because remaining all functions of
management are strictly dependant on the planning activity .
49 . …….. allows employees to get involved in the process of (a) Planning
making for better results . (b) Organizing
(a) Unity of direction (c) Directing
(b) Centralization (d) All of the above
(c) Discipline
(d) Unity of commands 61 . objectives of good plan at department / organizational level are
(a) To achieve the department as well as organizational goal
50 . ……….. organization is generally a hierarchical structure . (b) To create the feasible work schedule and complete work within
There is always a chain of authority instead of a single authority . time limit .
(a) Scalar chain (c) To utilize resources in proper way by minimizing wastage
(b) Centralization (d) All of the above
(c) Discipline
(d) Unity of commands 62 . objectives of good plan at department / organizational level
are :
51 . Generally ……….. flow of chain or direction of chain is from (a) For budgeting for different projects or works
highest organizational authority to the lowest ranks . (b) Proper delegation of work
(a) Scalar chain (c) Allocating rights and responsibilities
(b) Centralization (d) All of the work
(c) Discipline
(d) Unity of commands 63 . Advantages of planning are :
(a) A perfect guideline about how , when and what work has to
52 . As per the need of organization , ………… of authority can be done.
be reduced or authorities may get added to this chain . (b) Planning helps in completing goals of organization
(a) Scalar chain (c) Delays in work can be avoided
(b) Centralization (d) All of the work
(c) Discipline
(d) Unity of commands 64 . Advantages of planning are :
(a) Work can be done efficiently
53 . …………. is concern with the systematic arrangements made (b) Planning minimizes work pressure and deadline tensions
for men , machines and materials . (c) Standardization can be enforced through plans
(a) Scalar chain (d) Al of the above
(b) Centralization
(c) Discipline 65 . It is observed that planning generally gets fail because gets fail
(d) Unity of commands because of falling reasons :
(a) Incomplete knowledge of work
54 . …….. is an organization is a blend of kindness and justice . (b) Absence of data analysis
(a) Scalar chain (c) Unrealistic nature of plan
(b) Order (d) All of the above
(c) Equity
(d) Unity of commands 66 . It is observed that planning generally gets fail because of
following reasons
55 . …………. has to be maintained in an organization while (a) Absence of feedback of plan
treating the employees . (b) Involvement of people in planning who are not involved in
(a) Scalar chain actual work
(b) Order (c) Not considering risks and uncertainties
(c) Equity (d) All of the above
(d) Unity of commands
67 . The types of plan are :
56 . ………….. refers to the planning , only planning is not (a) Operational plans
sufficient , it is to be ensured that works is done as per the plan (b) Tactical plans
made . (c) Strategical plans
(a) Scalar chain (d) All of the above
(b) Order 68 . The …………… process transforms plans into reality .
(c) Equity (a) Planning
(d) Initiative (b) Organizing
(c) Directing
57 . management functions or duties are broadly classified into
(d) All of the above
following categories :
69 . ………….. can be defined as the process of establishing the (b) Organizing
order use of resources by assigning and coordinating tasks . (c) Directing
(d) Controlling
(a) Planning
(b) Organizing 80 . ………. Can be called as “ leading ’’ , “motivating ’’ ,
(c) Directing “actuating ’’ and so on .
(d) All of the above
(a) Planning
70 . ……….. activity works within the framework of organization (b) Organizing
structure (c) Directing
(d) Controlling
(a) Planning
(b) Organizing 81 . ……….. is the process of passing information and
(c) Directing understanding from one person to another , effective
(d) All of the above communication systems in the organization becomes backbone of
coordination .
71 . steps for organization process:
(a) Review plans and objectives (a) Communication
(b) Determine the work activities necessary to accomplish (b) Leadership
objectives (c) Motivation
(c) Classify and group the necessary work activities (d) All of the above
(d) All of the above
82 . ………….. can be defined as the process by which a
72 . ……….. is division of work . manager guides and influences the work of his subordinates .
(a) Work specialization
(a) Communication
(b) Chain of command
(b) Leadership
(c) Authority
(c) Motivation
(d) Delegation
(d) All of the above
73 . ………….. is an unbroken line of authority that links all 83 . ……… means arousing desire in the minds of workers to
persons in an organization . give their best to the enterprise .it is the act of stimulating or
(a) Work specialization inspiring workers .
(b) Chain of command
(c) Authority (a) Communication
(d) Delegation (b) Leadership
(c) Motivation
74 . ………….. is the formal and legitimate right of a manager to (d) All of the above
make decisions , issue orders and allocate resources to
complete organizations goal. 84 . The qualities of leadership are :
(a) Work specialization
(b) Chain of command (a) Honesty
(c) Delegation (b) Forward – looking
(d) Authority (c) Competent
(d) All of the above
75 . ………….. is the downward transfer of authority from a
manager to a subordinate . 85 . When work diverts from the standards then ……….. is very
(a) Work specialization much required .
(b) Chain of command
(c) Delegation (a) Planning
(d) Authority (b) Organizing
(c) Directing
76 . ……….. can be defined as the management of (d) Controlling
interdependent in work situations .
86 . ……. Is defined as the forces that causes an individual to
(a) Controlling behave in a specific way .
(b) Motivating
(c) Coordinating (a) Communication
(d) Decision making (b) Leadership
(c) Motivation
77 . …………… activity includes communication among the (d) All of the above
different departments which are dependent on each other .
87 . ……….. products best results in terms of productivity .
(a) Controlling
(b) Motivating (a) Communication
(c) Coordinating (b) Leadership
(d) Decision making (c) Motivation
(d) All of the above
78 . ……….. plays very important role as it ensures harmony
among different departments . 88 . ………. Can be done in several way like rewards , promotions
, bonus , appreciation , hike in salaries , higher designation ,
(a) Controlling freedom for decision making for their own work etc .
(b) Motivating
(c) Coordinating (a) Communication
(d) Decision making (b) Leadership
(c) Motivation
79 . After plans have been made and the organization has been (d) All of the above
established and staffed , the next step is …………
89 . Right of ………….. let the business grows and sustain in the
(a) Planning market .
 (a) Decision making (a) Change in the work schedule or rescheduling
(b) Policy making (b) Increase or decrease in production depending on current
(c) Making necessary adjustments situations
(d) Controlling and ensure the discipline (c) Decision regarding rejection of raw material or finished
products
90 . ……. is the process of solving the problem or in finding out the (d) All of the above
new business opportunity .
100 . Henry Fayol proposed ………… number of principles of
(a) Decision making management .
(b) Policy making
(c) Making necessary adjustments (a) 10
(d) Controlling and ensure the discipline (b) 20
(c) 14
91 . The example of …………. Could be launching of new product , (d) 30
minimizing material wastage while production , recruiting
people , stopping production of a participate products etc . 101. Which factors decide the type or organization :

(a) Decision making (a) size of the organization

(b) Policy making (b) nature of the product being manufactured
(c) Making necessary adjustments (c) complexity of the problems being faced
(d) Controlling and ensure the discipline (d) all of the above

92 . There are three conditions or factors that affects decision

making as follows 102 . commonly known forms (types) of organization structures :

(a) Certainty (a) Line , military or scalar organization

(b) Risk (b) Line and staff organization
(c) Uncertainty (c) Functional organization
(d) All of the above (d) All of the above

93 . Under ……….. type of environment , the manager is not able 103 . ………. Is one of the simplest types of organization .
to gather the complete information .
(a) Line organization
(a) Certainty (b) Line and staff organization
(b) Risk (c) Functional organization
(c) Uncertainty (d) All of the above
(d) All of the above
104 . Line organization is also called as …………. Or scalar
94 . Under ……………. When decision are made , then we can organization .
understand that manager has perfect knowledge of all the
information needed to make the decision . (a) Military organization
(b) Line and staff organization
(a) Certainty (c) Functional organization
(b) Risk(d) All of the above
(c) Uncertainty
(d) All of the above 105 . Applications of line organization :

95 . There is one more condition or case when information is very (a) Small businesses
poor that managers cannot understand the probabilities and (b) Automated industries like textile
outcomes of alternatives . this condition is known as …………. (c) Military
(d) All of the above
(a) Certainty
(b) Risk 106 . Advantages of line organization are :
(c) Uncertainty
(a) Simple and easy
(d) All of the above
(b) Flexible structure and easy to expand or contract
96 . Decision making under conditions of …….. is like being a (c) Easy additional and removal of members
pioneer entering unexplored territory . (d) All of the above

(a) Certainty 107 . Advantages of line organization are:

(b) Risk
(a) East communication among employees
(c) Uncertainty
(b) Almost no confusions etc
(d) All of the above
(c) Working speed is fast
97 . In this condition of ……….. managers have to rely heavily on (d) High degree of discipline
creativity for solving the problems .
108 . Disadvantages of line organization are :
(a) Certainty
(a) Neglects area of specialization of employees
(b) Risk
(b) May overload employees
(c) Uncertainty
(c) Highly skilled and qualified people are required
(d) All of the above
(d) All of the above
98 . Types of personal decision making models are :
109 . The line organization is developed step by step to shape as the
(a) Rational /logical ………..
(b) Intuitive
(a) Line organization
(c) Predisposed
(b) Line and staff organization
(d) All of the above
(c) Functional organization
99 . decision taken by supervisor could be : (d) All of the above
110 . The ………….. makes a combination of the line organization 121 . Disadvantages of project organization :
with staff department that helps and advice line departments .
(a) Temporary nature of organization
(a) Line organization (b) Loose bonding in groups
(b) Lime and staff organization (c) Functions are complicated
(c) Functional organization (d) All of the above
(d) All of the above

111 . Advantages of line and staff 0rganization :

(a) Expert advice is available from specialist staff executives Chapter 2

(b) Perfect work division Planning and organizing and at Supervisory level
(c) No work overloading 1.______is an activity required before one starts working on a
(d) All of the above object.
a) planning
112 . Advantages of line and staff organization : b) manufacturing
c) marketing
(a) Improved product quality
c) supervision
(b) Duties are clear to each person
(c) System functions smoothly
2. the main components of the organization are:
(d) All of the above
a) clearly defined objectives
113 . Disadvantages of line and staff organization : b) well organized and coordinate group of pepole
c) suitable division of work and labour
(a) Increase in cost of product because of increase in staff d) All of the above
(b) More people more confusions are breaking rules and regulation
by line of executives 3. the main components of the organization are:
(c) Unclear functions create confusions a) predefined and clear policies and procedures.
(d) All of the above b) right division of authority and responsibility
c) Effective communication system.
114 . The ………. Mainly focuses on the specialized area of the d) All of the above
person and the person does the same job . this is also known as staff
organization type 4. Organization has following charactersistics:
a) Small or large group of pepole
(a) Line organization b) Group is leaded by executive leader.
(b) Line and staff organization c) Impoertant tool of management is organizations.
(c) Functional organization d)All of the above
(d) All of the above

115 . Merits of functional organization : 5. organization has following characteristics:

a) Allocate duties and responsibilities to employees
(a) Because of specialization , responsibilities are fixed b) organization establishes a relationship between authority and
(b) Expert advice can be removed responsibility.
(c) Better quality of products can be produced c) Organization controls the efforts of the group.
(d) All of the above d)All of the above

116 . Demerits or disadvantages of functional organization : 6. Elements of organization are:

a) set of defined objectives.
(a) Coordination is difficult as many people are working on the b) Well organized and coordinating group of pepole.
same level c) proper division of work and labour.
(b) Maintaining discipline is difficult d) All of the above
(c) Assigning of new job is difficult because of specialization
(d) All of the above 7. Elements of organizations are:
a) Clear and well defined policies and procedures.
117 . ………… are internally formed.
b) proper division of authority and responcibility
(a) Line organization c) An effective system of communication.
(b) Line and staff organization d) All of the above
(c) Functional organization
(d) Project organization 8.Organization can be defined as
a)the process of identifying and grouping the work to be performed.
118 . Features of project organization are : b)Defining and delegating responsibility and authority.
c) Establishing relationships for the purpose of enabling people to
(a) Organizations are internally formed work most efficiently together in accomplishing objectives.
(b) These organizations are generally temporary d)All of the above.
(c) Less number of employees
(d) All of the above 9.The principles of organization are:
a) Understanding and formulating of objectives.
119. Types of project organization :
b) Association and relation of basic components of the organization.
(a) functional based c) responsibility and authority.
(b) project based d)All of the above.
(c) matrix based
(d) all of the above 10. The principles of organization are:
120 . Advantages of project organization: a)span of control.
b)Division and grouping of work.
(a) The scope of work is limited so efficiency is more c)proper delegation of work.
(b) Teamwork is not emphasized
d)All of the above.
(c) This structure reduces communication and decision
making 11.Which factors decide the type or organization:
(d) All of the above
a) size of the organization . c) System functions smoothly.
b)Nature of the product being manufactured. d) All of the above
c) Complexity of the problems being faced.
d)All of the above. 23. Disadvantages of line and staff organization:
a) Increase in cost of product because of increase in staff.
12.Commanly known forms(types) of organization structures: b) More pepole more confusions and breaking rules and regulation
a)Line, military or scalar organization. by line of executies.
b)Line and staff organization. c) Unclear functions create confusions.
c)Functional organization . d) All of the above
d)All of the above.
24. the_____mainly focuses on the on the specialized area of the
13._________ is one of the simplest types of organization. person and the person does the same job. this is also known as
a) Line organization. staff organization type.
b)Line and staff organization. a) Line organization.
c)Functional organization. b) Line and staff organization.
d)All of the above. c)functional organization.
d)all of the above.
14.Line organization is also called as _______ or scalar
organization. 25.Merits functional organization:
a) Military organization. a)Because of specialization,Responsibiltites are fixed.
b)Line and staff organization. b)Expert advice can be recived.
c) Functional organization. c)Bettter quality of product can be produced,
d) All of the above. d)all of the above.

15. Applications of Line organization: 26.Demerits or disadvantages of functional organization:

a)Small business. a)Coordination is difficult as many people are working on the same
b)Military. level
c) Automated industries like textile. b)Maintaining disxiple is difficult.
d)All of the above. c)Assigning of new job is difficult because of specialization.
d)All of the move
16.Advantages of line organization:
a)simple and easy. 27._____are internally formed.
b)Flexible structure and easy to expand or contract . a)Line Organization.
c)Easy addition and removal of members. b)line and staff Organization.
d)All of the above. c)Functional Organization.
d)Project Organization.
17.Advantages of line organization are:
a) Easy communication among employees. 28.Features of Project Organization are:
b) Almost no confusions exist. a)Organizations are internally formed.
c)Working speed is fast. b)These Organizations are generally temporary.
d)high degree of discipline. c)Less number of employees.
d)All of the above
18.Disadvantages of line organization are:
a)Neglects area of specialization of employees. 29.Types of Project Organization :
b) May overload employees. a)function based
c) Highly skilled and qualified people are required. b)Project based
d) all of the above. c)Matrix based
d)All of the above
19.The line organization is developed step by step to shapes as the
_____. 30.Advantages of project organization:
a)Line organization. a)The scope work is limited so efficiency is more.
b) Line and staff organization. b)teamwork is not empahasized.
c) Functional organization. c)this structure reduces communication and decision making.
d)all of the above. d)all of the above

20.The _____makes a combination of the line organization with 31.Disadvantages of project Organization:
staff departments that helps and advice line departments. a)Temporary nature of organization.
a)Line Organization. b)loose bonding in groups.
b)Line and staff Organization. c)Functions are complicated
c)Functional Organization. d)all of the above
d)All of the above.
32.Advantages of Departmentaion:
21. Advantages of line and staff organization: a)Duties and authority are preciesly known so efficiency is more.
a)Expert advice is available from specialist staff executive . b)Persons can be made accountable for the results.
b)Perfect work decision. c)Managers are allowed to take intiative and learn new Managerial
c)No work overloading. skills.
d)All of the above. d)all of the above

22. Advantages of line and staff organization : 33.Departmentalization can be done on the basis of following
a) Improved product quality. factors:
b) Duties are Clear to each person. a)process
b)product
c)customers or Markets 44.absence of_________in units will lead to the failure in achiving
d)all of the above organizational goal.so balancing is foremost:
a)Balance
34.Advantages of departmentation by product: b)Estability
a)Every product division or department can be made accountable for c)Flexibility
profit or loss incurred by it. d)all of the above
b)Evolution of performance of every product line can be done
individually. 45._______means adequate resources,man power and neccesary
c)it is possible to find out profitable and non profitable product authority for smooth functioning of department .
lines. a)Balanced
d)all of the above. b)Estability
c)Flexibility
35.Disadvantages of departmentation by product: d)all of the above
a)Management cost is increased.
b)services are duplicated or repeated. 46._______ of organization means a capacity to tolerate losses of
c)Man power requirements are more. key persons leaving organization.
d)all of the above a.Balance
b.Stability
36.___is accountability.it is an obligation of a subordinate to his/her c.Flexibility
boss to do given work. d.all of the above
a)Authority
b)Responsibility 47. _______ensures that in absence of these key persons
c)communication organization do not make any losses and run smoothly towards its
d)All of the above growth.
a.Balance
37._______means right(to command )and power to act b.Stability
a)Authority c.Flexibility
b)Responsibility d.all of the above
c)commmunication
d)All of the above 48. To ensure _____ a long term planning related to the required
manpower and training and development for employees is required.
38.___stands for granting of authority to subordinates to accomplish a.Balance
or perform a particular asssignment to accomplish or perform a b.Stability
particular assignment while operating within perdecided limits and c.Flexibility
standards established. d.all of the above
a)Delegation of authority
b)Responsibility 49. Organizational _______ is mainly about adjusting work
c)Effectivee Delegation assignment
d)All of the above Man power and facilities that are required when temporary changes
occur while working.
39. Principle of delegation of authority are: a.Balance
a)parity (equality )between authority and responsibility. b.Stability
b) responsibility in tarms of results. c.Flexibility
c)Principl of unity of command. d.all of the above
d)all of the above
50. _____allows bending and blending without experiencing any
40.The span of control depends on the factors like: grave setback or delay.
a)Trained and experienced subordinates a.Balance
b)type of work b.Stability
c)Capacity of ececutive or manager. c.Flexibility
d)all of the above d.all of the above

41.Limitations of span of control: 51. ______ can culminate into strikes or fight among employees and
a)wider span of control may not be manage by executive cause serious consequences to the organization.
b)Inexperienced subordinates amy create problems a. communication
c)ego problems my arise b. good communication
d)all ob the above c. Miscommunication
d.all of the above
42.____means giving right to the right person .
a)Delagation of authority 52. A ______ assists in taking decision correctly and also
b)Responsbility implementing it effectively and efficiently.
c)Effective Delagation a. communication
d)all of the above b. good communication
c. Miscommunication
43.___allows executive to give opportiunity to his suboridinates d.all of the above
make work related decision and get developed:
a)Delagation of authority 53. ________communication could be information or instruction.
b)Responsbility a. downward
c)Effective Delagation b. Upward
d)all of the above c. Horizontal
d. Unofficial
64. _____ serves a valuable purpose in the planning and control of
54.________ comminucation takes place from top executive to the certain fixed type of expenditures , e.g, research project, hospital ,
lowest grade of employee. schools , collage ,etc.
a. downward a. Fixed budget
b. Upward b. Variable budget
c. Horizontal c. Functional budget
d. Unofficial d. all of the above

55.______ is from bottom to top. 65. A______ or flexible budget recognizes the unreliability of
a. downward comminucation income or sales prediction and makes provisions in advance for
b. Upward comminucation variation in production and expenditures in accordance with
c. Horizontal comminucation variation in sales.
d. Unofficial comminucation a. Fixed budget
b. Variable budget
56. ____ is generally from lowest grade employee to the top c. Functional budget
executive. d. all of the above
a. downward communication
b. Upward communication 66.______ takes in account only those costs, e.g. direct labour and
c. Horizontal communication material, which vary with output and over which the department has
d. Unofficial communication control.
a. Fixed budget
57. _______ could be in the form of suggestions, complaints, b. Variable budget
feedback, orientation etc. c. Functional budget
a. downward communication d. all of the above
b. Upward communication
c. Horizontal communication 67.A____ is one which relates to any of the function of an
d. Unofficial communication undertaking.
Ex: sales,production,cash,etc.
58. _____takes place among employee who have same level of a)Fixed budget
authority. b)Variable budget
a. downward communication c)Functional budget
b. Upward communication d)all of the above
c. Horizontal communucation
d. Unofficial communication 68.The frequently used functional budget are :
a)Material and purchase budget
59. ________ could be rumors or gossips, Sometimes rumors could b)Direct labor budget
be a truth but it creates a wrong picture. Effective communication c)Selling and distribution budget
system can help in improving official communication. d)all of the above
a. downward comminucation
b. Upward comminucation 69.Production budget is based upon:
c. Horizontal comminucation a)Sales budget
d. Unofficial comminucation b)Factory capacity
c)Budgeted stock requirement
60. A________is an instrument of management use as an aid in the d)all of the above
planning , programming and control of business activity.
a. Finance 70.Manufacturing budget need the following basis budget or
b. Capital estimates to meet the plans :
c. Budget a)Production budget outlining the schedule of product units to be
d. VAT manufacture
b)Direct material budget
61.Type of budgets: c) Plant and equipment budget
a. Fixed budget d)all of the above
b. Variable budget
c. Functional budget 71.Labour requirement are determined as follow :
d. all of the above a)Split the product into operation
b)using work study calculate the standard time for each operation
62.A______ or static budget shows one plan ,one volume of output c)from work study calculate total number of hours require for
or sales and the related fixes costs. production
a. Fixed budget d)all of the above
b. Variable budget
c. Functional budget
d. all of the above

63. The ____ depends upon the ability to perfect income ,sales or
shipments with at least no provision in made for any changes may
occur during period.
a. Fixed budget
b. Variable budget
c. Functional budget
d. all of the above
 Chapter-3 Chapter no. 4
Directing And controlling at Supervisory Level
Q1. ___________ function of management allows giving instruction
Safety Management
and guidelines to subordinates for working efficiently. 1. Types of accidents are:
a)Decision making. a) Minor b) serious c) fatal d) all of the above
b)Directing.
c)Leadership. 2. Taking shortcut, lack of adequate knowledge are ____
d)communication. a) Accident because of workers
b) Accident because of management
Q2.Personal counseling regarding the work to the works is given by c) Accident due to layout or designed of working place
____________. d) Accident because of natural disaster
a)Supervisor.
b)Manager 3. Causes of accidents are:
c)CEO. a) Accident because of workers
d)Marketing head. b) Accident because of management
c) Both a) and b)
Q3.__________ are used by supervisor to discipline work force. d) None
a)Motivation
b)Disciplinary Standards. 4. Accidents because of management are :
c)Leadership. a) Mental Distraction b) Lack of training to workers
d)Communication Skillls. c) Equipment for safety are not provided
d) Both b) and c)
Q4._________ of the product has to be maintained for ensuring
customer satisfaction. 5. Accident due Layout or Design of working place
a)Quality. a) Earthquakes
b)Quantity. b) Wrong designs or Layout of working place
c)Rate c) Oily or Greasy floors
d)Advertising. d) Both b) and c)

Q5.____________ could be found out by comparing actual 6. Floods, Earthquakes, Tsunami are ______
performance with standard performance. a) Accident because of workers
a)Difference. b) Accident because of management
b)Deviation. c) Accident due to layout or designed of working place
c)Distraction d) Accident because of natural disaster
d) None.
7. General causes of accident could be as follow:
Q6.____________ is and important part of a Leadership. a) Accident due to Dangerous machine
a)Forcing b) Unsafe physical condition
b)controlling c) Moving objects
c)Motivating d) all of the above
d)None
8. Which factors does not cause accident due to Dangerous
Q7.________ and _______ used for planning and scheduling machine?
activity in an organization. a) Boiler
a)PERT and CPM b) Unsafe clothing
b)Decision tree and Decision table. c) Prime movers
c)Directing and Controlling d) Transmission system
d)None.
9. Unsafe physical conditions occur because of following reason:
Q8.Establishing ______ is important among employees, teams and a) Absence of proper protecting devices
departments. b) Harmful aerosol
a)connection c) No proper ventilations
b)link d) Working with unsafe speed
c)Relation
d)None 10. In an industry these accidents are caused because of ______ or
falling objects.
Q9.Directing and controlling are important function of _________. a) Accident due to dangerous machine
a)Worker b) Moving objects
b)Clerk c) Personal factors
c)Supervisor d) None of the above
d)None
11. Accident may cause because of Partial or no knowledge of
Q10.Monitoring and keeping watch on the activity is known processes or may because of physical weakness of person working
as__________. is called as _____
a)Controlling. a) Accident due to dangerous machine
b)Directing. b) Moving objects
c)Computing c) Personal factors
d)Mainpuling. d) None of the above
12. ____ accident are caused because of not following safety a) Safe material handling
procedures b) Personal protection device
a) Accident due to dangerous machine c) Safe activities in the organization
b) Moving objects d) Good house keeping
c) Personal factors
d) Unsafe acts 23) House-keeping has to be good is the condition of ________.
a)Safe material handling
13. Unsafe acts occur because of following reasons: b) Personal protection devices
a) Accident due to dangerous machine c) Safe activities in the organization
b) Moving objects d) Good house-keeping
c) Personal factors
d) None of the above 24) Fire extinguisher should be kept at easily accessible place in the
condition of _____.
14. Accident because of electrical factors includes following reason: a) Safe material handling
a) Absence of proper protecting devices b) Personal protection devices
b) Harmful aerosol c) Safe activities in the organization
c) No proper ventilation d) Good house keeping
d) Working with unsafe speed
25) Base on the past experiences, the danger zone should be
15. Accident includes injuries because of exposure to : declared and proper precautions need to be taken in the condition of
a) Harmful substance ____.
b) Toxic Gases a) Safe material handling
c) Dangerous Fumes b) Personal protection devices
d) All of the above c) Safe activities in the organization
d) Good house keeping
16. Industrial accidents have following types:
a) Machinery 26) Good house-keeping includes following conditions:
b) Non Machinery a) Use of machine that will reduce noise level
c) Both a) and b) b) Separate place for machine that are producing noise
d) None of the above c) Reducing vibration of machine with some technique
d)None of the above
17) _____ accidents happen because of insufficient safeguard of
machines.
a) Machinery
b) Non Machinery
c) Both a) and b)
d) None of the above

18) Reasons due to which non- machinery accidents may occur:

a) Safe workplace and working conditions
b) Atmospheric conditions
c) Dangerous fumes
d) Unsafe clothing

19) Preventive measures that can be taken related to environment

are ____.
a) Safe workplace and working conditions
b) Atmospheric conditions fumes
c) Dangerous fumes
d) Working with unsafe speed

20) Good layout, reduction in noise level are____. Safe workplace

and working conditions
a) Atmospheric conditions
b) Dangerous fumes
c) Working with unsafe speed

21) _____ has to be kept at secured and separate place which is not
easily accessible.
a) Inflammable material
b) Machine safeguards
c) Both a) and b)
d) None of the above
22) Which of the following condition is not physical condition :
a) Enough illumination
b) Sufficient working space for movement,
c) Good ventilation and height of working place
d) Proper flooring with cleanliness oil free.

22) House- Keeping has to be good is a condition of ______.

 12. No adult worker shall be required or allowed to work in a
Chapter no. 5 factory on_____.
Legislative acts a.Monday
b.Weekly holiday
1._______ Is a person who has completed the 18 year.
c.tuesday
a.adult d.None of the above
b.adloescent 13. When a worker works for____ hours in a day or for more than
c.child 48 hours in any week, he shall be entiled to wages at the rate of
d.young person twice his ordinary rate of wages.
2. ______ Is a person who has completed the 15 year of age but not
a.more than 9
completed 18 year of age. b.less than 9
a.adult c.more than 8
b.adloescent d.less than 8
c.child 14.This provision provides a further restriction to female workers
d.young person that no women shall be employed in any factory except
3.______ Is a person who has not completed his 15 year of age. between_____.
a.adult a.7 A.M. and 6 P.M
b.adloescent
b.6 A.M and 7 P.M
c.child c.5 A.M and 7 P.M
d.young person d.6 A.M and 5 P.M
4.either a child or an adolescent is called as ______. 15. _____ is of temporary nature and the earing capacity is reduced
a.adult due to disablement is of permanent nature.
b.adloescent
a.Partial disablement
c.child b.total disablement
d.young person c. both (a) and (b)
5. ______ is electrical energy or any other from of energy, which is d.none of the above
not generated by human or animal agency. 16. ______ means such disablement whether if a temporary or
a.power permanent nature, which incapacities a workman, forms all work
b.Prime mover which he was capable of performing at the time of accident resulting
c.Transmission machinery in such disablement.
d.none of the above
a.Parital disablement
6. ______ is any engine, motor or other appliance, which generates b.Total disablement
or provides power. c.both (a) and (b)
a.power d.none of the above
b.adloescent 17. _____ includes any privilege or benefit which is capable of
c.child being estimated in money other than a travelling allowance or any
d.young person other contributions paid towards pension etc.
7._______ is a person employee directly or through any agency ,
a.Wages
whether for wages or not, in any manufacturing process or in b.Patial disablement
cleaning any part of the machinery or premicess used for c.Total disablement
manufacturing process or in any other kind of work incidental , to or d.none of the above
connected with , the manufacturing process. 18._______ means any person who is employed in any such
a. Worker capacity specified in schedule II on monthly wages.
b. Factory a.Dependant
c. Occupier
b.workman
d. None of the above c.minor
8. _____ of factory means the person who has ultimate control over d.none of the above
the affairs of the factory and where the said affairs are entrusted to a 19.Meaning of _____ is a window ,a minor son, a window mother.
managing agent, such agent shall be deemed to be occupier of the
a.Dependant
factory. b.workman
a.worker c.minor
b.factory d.none of the above
c.Occupier 20. _______ person whose age is below 18 years.
d.none of the above a.Dependant
9.Following is the health provision: b.workman
a.Fencing of machinery c.minor
b.Cleanlines d.none of the above
c.Washing facilities 21. Minimum wages need to be paid in the____.
d.none of the above
a.Cash
10. Taking care while working on machinery in motion is a _____. b.Check
a.Health Provision c.either (a) or (b)
b.safety provisions d.none
c.Welfare provisions
d.Employment of young persons
11. First-aid appliance is a____.
a.Health Provision
b.safety provisions
c.Welfare provisions
d.Employment of young persons