Junaid Suhail Khan

Contact: 09893126533 (M) / 0755-6544277 (R) E-Mail: junaid.suhailkhan@gmail.com Address: D- 44 B.D.A. Colony, Koh-E-Fiza, Bhopal 462001, M. P.

Seeking middle level assignments in Sales & Marketing / Business Development / Customer Relationship Management with an organisation of high repute.
Professional Preface A dynamic professional with over 1 years of experience in Sales & Marketing, Business Development and Customer Relationship Management. Currently working with India Infoline Limited, as Branch Manager. Exposure in managing the sales & marketing operations and accountable for achieving business goals and increasing sales growth. Ability in cementing healthy relationship with the clients for generating business and leading workforce towards accomplishing business and corporate goals. Outstanding relationship building and presentation skills. Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management. Scholastics 2009 2006 MBA (International Business) BBA (Marketing) Liverpool Business School, U.K. Barkatullah University, Bhopal

IT Skills: Conversant with MS-Office Applications (Word, Excel and PowerPoint) and MS- Project. Other Accolades Took part in School Cricket Team and represented school in various tournament. Played football for school team at various tournaments. Participated in the dramatics team in the college and staged various dramas in Hindi and English Notable of them as The Arms and The Man which was also staged for the British Council Bhopal Chapter. Appraised verbally by the Supervisor Lecturer at bachelors level for successfully carrying out a commercial event which was also part of final year assessment. Areas of Expertise Sales & Marketing Assisting in organising marketing plans to drive volumes & achieve high profitability. Managing necessary marketing infrastructure to support the business through anticipated growth. Developing relationships with key decision-makers in target organisations for business development.

 Utilising client feedback & personal network to develop marketing intelligence for generating leads.
Business Development Analysing business potential, monitoring competitor activities and planning counter measures. Identifying and pursuing business opportunities through market surveys. Handling as per the targeted plans as well as through lead generation. Customer Relationship Management Forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms. Cultivating relations with them for customer retention & securing repeat business. Employment Scan Since Nov10 with India Infoline Limited, as Branch Manager (Direct Marketing) Accountabilities Handling a team of Sales executives. Making follow up with the existing clients at alternate period & Client servicing. Managing all operations and maintaining total profit and loss responsibility for branch office in the Indore. Prospecting and set appointments based on leads, coordinated corporate office staff, and maintained quality control, networked, prepared various reports and managing all other aspects of sales and service. Performing administrative responsibilities including coordinating with office staff. Aug09-Oct10 with MIK Education & Social Welfare Society, Bhopal as Centre Manager Accountabilities Looking after the overall functioning of the centre. Preparing and maintaining the stock budget on a month to month basis. Analysing and setting up sales target on a month to month basis. Making and delivering presentations at various seminars held in different colleges and schools. Maintaining client and candidate database as per the requirements. Looking after maintenance and cross checking of accounts; planning budget. Implementing marketing plan; handling and monitoring of the marketing team. Attainments Interacting with customers and resolving their problem. Successfully done stocking with just in time approach. Delivery rate was down to 35% within just 4 months.

Junaid Suhail Khan