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Computer Repair Proposal Template

FROM: TO:

{YOUR NAME} {CLIENT NAME}

{YOUR EMAIL ADDRESS} {CLIENT COMPANY NAME}

{PHONE NUMBER} {CLIENT CONTACT INFO}

Introduction

Say hello to your potential client. This is a great space to mention how you engaged with the client, what

you understand about their plans, and any other information you know about this project. The main goal

of your proposal is to make a connection with the client about your computer repair services.

Hello {CLIENT NAME},

After talking the other day regarding your office laptops, I’m more than happy to send in this proposal for you to

go over. I’ll be able to fix all of your hardware and software problems, and with the help of my collaborators,

we’ll be able to do it quickly and precisely.

As I mentioned in our phone call, I’ve been repairing computers since I was in college to save some extra money.

That is 8 years ago and am now one of the most prolific computer repairmen in the area. I make sure that all my

customers leave satisfied, but not without a maintenance plan.

In the next section of this proposal, you’ll find our ways to fix your hardware problems, and possibly exceed

them once the collaboration is over. If some aspects need more clarity or wish to change we’ll be happy to

change them.

Best,

{YOUR NAME}

Why {YOUR NAME} for business services?

 Every business needs to show off sometimes. Use this space in your proposal to talk about your past work

and competitive advantages. You could include pictures, links, and customer quotes to build up some

proof about your skills.

My computer repair business makes sure that your company’s computers are in pristine shape. Without any

room for hardware malfunctions, or software glitches. Because you cannot run a business properly in this day

and age with malfunctioning computers. My collaborators are also expert computer builders, so if you need

stronger laptops for certain departments, they can help you without incurring massive costs.

I would like to leave some reviews by our previous clients:

● {YOUR NAME} was a godsend, we called because we realized that one of our computers wouldn’t turn on

anymore, and it held some really important information we had to send out. Once we explained the

situation, {YOUR NAME} came to us and found the solution we needed. - Luca, Head of Marketing at

digital agency

● {YOUR NAME} helped us fix a batch of laptops we bought for our employees, he also upgraded the

hardware for our design department, it was amazing. - Joanne, CEO of digital agency

I make sure that my clients receive the best service, and the only way I can do that is by being present and

looking at the situation at hand with my own two eyes.

Project description

You introduced yourself to the client. Now, it’s time to show them you understand what they need and can

deliver it for them. Write a paragraph or two in your proposal about the computer repair services they

need and how you can deliver them.

From our phone call, it seems you are having a problem with your laptops, and it seems to be regarding the

graphics card not loading up properly. This is creating a type of glitch in which at random moments during the

day your employee’s laptops screen stops functioning properly, slowing down productivity for your business. We

wish to fix that as soon as possible for you, as we understand the frustration that comes with this.
As I send you this proposal, I’ll call you personally to set a date for me to come and see the damage. This does

not mean that you will be forced to do business with me, it is only to understand the situation better.

Objectives

In this section, you can be even more specific about your computer repair services. Your proposal can

include specific targets to be met, software and equipment to be used, and reporting structure can be

included. Cost and deadlines will be covered later.

Below I’ll list the objectives we had in mind for the service you need.

● Understand what is causing the glitch to occur in the laptops bought by the client.

● Once we have assessed what is causing the laptops to malfunction, we will take some of them with us to

our workshop to see if the problem comes from the hardware or the software.

● Once the root of the problem is clear, we will work on a solution.

● In this period we will then take the computers in question and fix what is causing the problem

● We will talk every other day so you know at what point of the process we are.

Any adjustments to the plans can be made by sending me a message via email at {YOUR EMAIL} or by phone.

Deadline and deliverables

You should commit yourself to reasonable deadlines. Be sure to allow plenty of time for the computer

repair work to be completed. Specific delivery formats can be highlighted in the proposal if this is relevant

to the project.

Having to work without a computer today is one of the hardest things to do, because of that it will take us a

week to finish repairing all of the laptops in question. We will make sure that we will take a few of them at a

time, so you won’t be without any at any time.

● Once we start working on the laptops it will take us around a week to finish repairing all of them.

● After the laptops are given back to you, you have two weeks in which any repair is free of cost.
 ● We also offer maintenance plans, past the two weeks, that can be monthly or yearly depending on your

needs.

My team and I will make sure you’ll have everything explained to you, or whoever will be in charge of looking

over the project, and will always be available to talk if needed.

Payment terms

Structuring your payments is important for your cash flow and the client’s clarity. List specific payments

and dates in your proposal to avoid any confusion. You should also include details about any extra work or

extra charges for your computer repair services.

Projects such as this one run for several months before they finish. To facilitate these projects, I offer a schedule

of payments. Here are the payment milestones:

● 25% initial payment due upon signing the contract and before any work begins.

● 25% of the payment when the job is done and the laptops are returned

● 50% after the two weeks repair guarantee

An electronic invoice will be sent once the contract has been signed. Each invoice is payable within 30 business

days of receipt. Late payments may result in the suspension of work and/or late fees as specified in the contract.

Agreement

Once you agree to this proposal, I will prepare a simple contract for you. The contract will reference the terms of

this proposal, including any amendments you suggest. If you agree to these terms, please sign below, and return

this proposal to me.

Thank you very much. I look forward to working with {CLIENT NAME}.

Signed _____________________________________________________________

{CLIENT NAME}

Date: ______/______/____________