1.0 Introduction to the event.

We are HSC students doing travel and tourism at principal level. As part of our syllabus, we are
required to conduct a real event. This event forms part of our Cambridge paper 2 examinations a
project coursework will be carried out where a real event has to be made with the help of
teammates where we will be working in a team. In my group there are five members including
myself.
We had to choose a topic on which type of tourism our project will be based on the options
were:
Adventure tourism.
Eco tourism.
Guided tour.
Cultural tourism.
After conducting a group meetings with the team members we all decided to opt for adventure
tourism taking as a challenge for ourselves.

1.1 Introduction to adventure tourism.

Adventure tourism can be defined as a type of tourism involving the travel to remote or
exotic places in order to take part in physically challenging outdoor activities this type of
tourism helps tourist to partake in activities out of their comfort zone. An example of
adventure tourism activities can be : skydiving , snowboarding , quad biking and many
more…
 This image may represent some activities that are involved in this type of tourism that
people participate in to experience the thrill and excitement of these activities. Appendix A:
Adventure tourism-https//ppt-online.org/544315.

1.2 Types of adventure tourism.

1. Trekking.
Traveling on foot through remote locations has always been a part of adventure
travel. This is a great way for travellers to explore any destination they will always
enjoyed walking tours.

No matter where you go you will likely find some options for hiking and trekking there. Often these
trips involve camping overnight along the way adding another experience to the journey.

2. Mountain biking.
Cycling trips are another popular method of transport and category of adventure
travel. Instead of walking around to discover a destination travellers can rent a bike
allowing them to cover travel longer distances more quickly while still being
 connected with the with the culture.

It will allow travellers to access various destination while adding a challenging aspect
to the ride as well.

3. Kayaking.
This type of trips is another way to experience a destination allowing travellers to
access lakes, rivers and even oceans. This type of travel can be seen as a way for
tourist to relax themselves.

However travellers should have some experience paddling before embarking on

these types of journeys as they can strenuous and dangerous depending on the water nature.
 4. Horseback riding.
Horseback adventures tours are also a way to exlore a destination. Horses will be
able to take travellers to their destination more quickly and safely, moreover
travellers can also enjoy the scenery during their journey.

Travellers do need to have a set of skills before venturing themselves on a journey.

These types of trips are a great way to gain experience for those who want to improve their riding.

Appendix B:https//www.tripsavvy.com/types-of-adventure-travel-34304.

Conclusion.

These are some types of activities you can take part in when planning on travelling to a new
destination there are many more types of adventure tourism that are available to in various
destinations.

1.3 Importance of tourism.

1. Helps to gain a sense of accomplishment.
Going on an overseas adventure can create feelings associated with personal
achievement, age and size are not Important factors if you really wish to achieve
something. The more difficult the challenge is the greater the sensen of
accomplishment.
Wether you have climbed Mt Everest or cycled the the andes trail this will provide a
feeling that will remain forever even long after you have returned to your home.

2. Spending time outdoor reduces stress.

Whenever someone travels and take part in thrilling adventures they have a smile
on their face when they return this is because they took part in an activity
completely different from their daily routine. Once you go a journey with the most
stunning sceneries in the world all the stress all the stress just goes away. It is
 proven that detaching oneself and going on nature walks helps reduce stress and
also increases your attention level so if you want to break out from the daily routine
and just relax a bit nature walks is just the thing you need.

3. Travel increases your self-awareness.

A bi-product of travel is raising your self-awareness and its one of the most
beneficial of taking an adventure trip overseas.
Adventure travel brings you closer to your inner self giving you the chance to
challenge yourself in many ways.
Venturing on unknown grounds taking risk needs an increased level of attention as
such creating an intense state of self-awareness this is one of the reason why people
such as mountain climbers engage themselves into adventure activities.

4. Learn new skills.

If you ever want to brush up your skills a trip abroad is all you need. The experiences
gained from discovering new surroundings and being involved in their culture
creates exciting challenges that helps you in expanding your skills set.
You might see yourself developing your bargaining skills while shopping for
souvenirs in a Vietnamese market or even taking up cooking classes in Sri
Lanka .these are skills that can change the way you travel and live your life at home
and will stay long after your stay.

5. Helps make new friendships.

Go on an adventure and make new friends. Embarking on a challenge with strangers
can bring you closer together sharing the trials and triumph helps create a bond and
 brings you closer together creating a relationship that will leave you with deep
memories.

Appendix c:https://worldexpedition.com /blog/reasons-adventure-travel-is-good-

for-you.

1.4 Places where adventure tourism is practiced worldwide.

1. Australia

Hiking through the bay of fires of Tasmania.

2. New Zealand.

Rafting rivers on the north island.

3. Spain.
 Hiking the Camino De Santiago.

https//www.cntraveler.com.

1.5 Paces where adventure tourism is practiced in mauritius.

Mauritius is known for its natural beauty and scenic views. There are many activities to
take part in such as hiking at ILE D’AMBRE to various action packed journeys such zip
lining, mountain biking and trekking.
1. Black river gorges national park.
Being the only and largest in the island nation of Mauritius, the black river gorges
national park is the sanctuary for the diversified wildlife and tropical rainforest. It is
central attraction of the tourist with an unparalleled love for nature and those who have
a zeal for adventure treks. Prior to 1994 it was nothing more than hunting grounds. Later
it was officially declared by the president of the republic of Mauritius as a national park
and has been accessible for exploration ever since.
It is located on the highlands of Champagne plain in the south-western part of Mauritius.
It encompasses an area of 6700 hectares of lowland forests. The climate park offers
some dramatic views and terrains between mountain ranges and numerous waterfalls
 along the way.

With 60 kilometres of pathways the largest in Mauritius, Black river gorges national
park is a paradise for hikers and trekkers are well maintained and appropriately signed to provide
the travellers with all directional assistance required. An example can be the Macchabees trail it
heads toward the information centre of petrin. On the way their lies some fantastic views, it
shortens the distance to the first viewpoint by about half an hour. The western coast of Mauritius
looks phenomenal from the highlands and also rare species of birds can be spotted.

2. Le Morne Brabant.
Mauritius south-western tip is where the famous peninsular island of le Morne
Brabant can be found. It is distinguished by its basaltic monolith scaling up to 556
metres above the sea level and itself covers an area of 30 acres of the peninsula. The
bluish-green lagoon surrounding the peninsula from all the directions and the water
is tempering playfully with the stretches of white sandy beaches clustered with palm
 trees makes it an attractive tourist location.

Hiking le Morne you will witness splendid flora and fauna with some endemic
species that are particular to this region. While ascending the mountain you will see features such as
caves and overhangs on the steep slopes. It is definitely worth trying when visiting the destination.

3. Chamarel waterfall
Chamarel waterfall is considered to be highest waterfall with a lush green backdrop
it is more than 80 metres deep. The view from above the waterfall is mesmerising
and creates an unforgettable experience, there are volcanics rocks there that date
back to 8 to million years ago as such the oldest lava rocks in Mauritius.
 The waterfall is formed by streams from three different distinct streams namely the
Saint Denis river near the Cachette village Cascade Chamarel and La Crete. The island is known for its
distinct flora and fauna composed of various type of indigenous plants.

4. Ile D’Ambre island.

This is a great opportunity to switch off your mobile phone and get in kayak to
explore the beauty of the lagoon of the small islands surrounding Mauritius. Paddle
through the mangroves of Ile D’Ambre and learn about the fascinating plant and its
role in the marine eco system. Also there are ruins and forest worth exploring on the
small islet and discovering its history.

When you take part in kayaking it will give you the opportunity to experience the
natural beauty of Mauritius closely. This activity will take you around some of the most beautiful
places of the island and learning more about its flora and fauna and the measures being taken to
preserve it making it enriching experience.

Regardless of degree of expertise it is a great adventure to take part in and see glorious sights that
can be seen nowhere else other than Mauritius be it the magnificent open waters of the Indian
Ocean or the greenery of the lagoons.

5. Domaine de L’Etoile.
Mauritius is the ideal place for combining nature with fun activities, combining fun
and nature. Have an exciting time shooting arrows in the pristine setting of domaine
de L’Etoile. Archery goes a long way back with its roots in hunting and on ancient
 battlefields the Domaine nature reserve is the perfect place to practice your archery
skills while enjoying the peasant climate of the island.

Besides being a fun sport that is not physically demanding it is also a great way to
distress. With modern equipment, arrows and bows the Domaine offers the chance to practice this
sport in a safe environment. Domaine de L’Etoile is best described as a wonderful and enchanting
area where nature lovers can enjoy themselves and with a wide variety of activities to choose from.
Visitors will see spectacular panoramas and endemic birds.

6. Bras D’Eau ( Roches Noires).

Feel the breeze on your face as you experience an action packed biking trip through
the wild nature at Bras D’Eau a great place in the eastern region of the island. Once
inside the park you will get the opportunity to see unending landscapes of delicate
trees, ruins and and selections of endemic birds found there you are sure to be
mesmerised by all the stunning sights.

Continue through the exotic forest leading across the old railway to finally reach
Roches Noires village where you get to explore a short lava tunnel with lights. On the way back you
will come across an old lime kiln before taking a coastal road back to your departure point.

Appendix D:https//mauritiusattractions.com/mauritius-adventure-activities.

1.6 Introduction to feasibility study.

Feasibility can be described as the evaluation and preparation of coursework to
determine if it is feasible. Research and an investigation will be carried out on different
options. It will consider factors such as economic, legal, technical and consideration.
1.7 Our first option-Cascade Leon.
 https://mauritiusexplored.com/cascade-leon.

Cascade Leon is located at Rivieres Des Anguille. It most suitably for tourist who seeks adventures
such as hiking. Andrea Lodges is also located in the cliff west of the river of Riviere Des Anguilles . so
if you want to enjoy stunning sights and a waterfall then do check it out.

1.7.1 SWOT analysis.

SWOT analysis is a tool used to help an organisation or person to identify the
strength, weakness, opportunities and threats related to business rivalry or
project planning.
-Strengths
Cheap entry will only pay for tour guide.
Helps lower stress and promotes health and fitness.
Accompanied and monitored by a tour guide.
-Weaknesses
Hikers may get lost or get separated from the group.
People with problems such as asthma may find it difficult to keep on
trekking for several hours and risk getting strokes.
Injuries from slipping or falling can be dangerous.
-Opportunities
Participants and members will be able to learn more about the fauna and
flora bringing them out of their comfort bubble and away from technology
thus interacting with one another more and boosting their confidence and
improving their mental health.
The cascade contain beautiful sceneries mostly from exotic forests and
plants and may also see endangered and rare birds.
 -Threats
Walking in extreme heat participants might experience dehydration and
fatigue.
In case there is heavy rainfall the tracks will get wet and slippery making it
harder for participants to go through.
Participants and members may also suffer from bee or wasp stings.
1.7.2 Risk assessment.

Types of risk Leve Who will Impact Measures

l of be on the to be
risks harmed Adventur taken to
e minimise
risks

1.Transport breakdown Low Participan The Call the

ts and event driver a
members won’t day before
take to confirm
place,will and make
need sure
look for everything
another s good to
vehicle go
2.Participants late High participan It will Inform all
ts delay the the
event participan
and less ts that
time will they
be should
available reach
to school on
perform time or
the they will
activities. be
replaced
by
someone
else
3.Traffic congestion High Participan It will Check the
t and delay the traffic
Members event as using safe
such less city
time to cameras
enjoy the and look
activities for
alternate
routes

1.7.3 Concept plan.

 All participants should reach school at latest 8.25AM, then from there we
will set out and take about an hour to reach our destination. There we will
get changed and equip ourselves with all necessary things. The trek might
last for about five hours, food and beverages will be served to the
participants along the journey. At 14.30PM, we will then return to school.
1.7.4 Our potential target for the event.
Our potential target market for this event would be the students of Imperial
college since we are all disciplined and mature enough to take part in an
event. Since we will be targeting students our price charged will be more
affordable for them to participate.
1.7.5 Forecasted budget.

Revenue Amount(RS AMOUNT(RS

membershi ) )
p fees 9000
(5x1800)
Revenues
from
participants
6500
Sponsor
_
15,500
Total
revenues
3150

Expenses
Travelling
costs 9000

Entrance
fees/ tour 500
guide

Food and
beverages 4500
(18x250) (17150)

Contingency (1650)

Total
expenses

Loss
1.7.6SMART ANALYSIS
SMART analysis is the short form for Specific, Measurable, Attainable, Realistic and Timely.

-Specific

This consists of fixing yourself on an objective and narrowing down for more efficient planning. The
project should represent the characteristic of Adventure tourism, our aim is to do a trekking as such
we must we must hire an experienced and skilful tour guide that would be able to escort us safely
during the trek.

-Measurable

This helps provide evidence about the progress being made and also make evaluation easy. To
measure the success of this coursework we will consider the number of participants who did take
part in the event.

-Attainable

This consists of making sure you are able to achieve your set objectives within a certain period of
time. In order to make this possible we will work in a team and look for ways to make the event go
as planned.

-Relevant

This means that the objectives set must align with our values and aims. We will be charging a
reasonable price for students to be able to afford keeping in mind the concept value for money.

-Time

This means that the setup of a realistic time frame of the event duration. All participants and
members should make sure they attend school before 7.45AM on the day of the event as we will set
out at 8.10AM, the journey to destination is estimated to be about 45 minutes. Once arrived we will
meet with our tour guide and distribute food and beverages before starting our hike.

1.7.7Needs and wants of customers

Participants needs to be provided with food and beverages so that they do not feel uncomfortable
and are ready for the hike.

All necessary should be given to the participants so that injuries can be avoided.

First aid treatment should be provided in case of an injury a training about first aid will be given to
one of the members as such proper assistance may be given.

The participant fees should be neither to expensive nor cheap, in other words the fees should be
affordable and value for money.

1.7.8Potential barriers

These past two years the covid-19 pandemic has cause a total lockdown in the island as such a new
lockdown will prevent us from carrying out the event and we will have to wait till further notice.

Another barrier can be the weather conditions this will cause us to postpone the event causing a
delay and confusion among all the preparations made.

1.8 second option-Trois Mamelles

 Located at Riviere Noires the Trois Mamelles mountain is found in the west of Mauritius.
It is a rugged hike with panoramic views of the south-west from a craggy and narrow
ridgeline. This hike is not very long but it is steep and requires a bit of physical effort
with its highest point at 2203ft.

http://www.exploremauritius.org.

1.8.1SWOT analysis for Trois Mamelles

-Strengths

Group booking

Affordable price

-Weaknesses

Is not suitable for children and elderly people to take part in.

It is of short duration as such not that thrilling of an activity.

-Opportunity

Panoramic views.

-Threats

Rainy weather causes it to be dangerous and slippery.

Another lockdown will prevent access there.

1.8.2Risk assessment plan

 Types of risk Level Who will be Impact on the Measure to be taken to
of risk harmed adventure minimise risk
Confirm with the driver
1.Transport Low Participants Event maybe a day before to
breakdown and members delayed or reconfirm time
postponed

Inform every
participants about the
2.Lateness High Participants Will delay the event specific time they
as such less time to should reach school or
spend at the else they will be
destination replaced

High Participants We will be late to Check traffic before

3.Traffic jam and members reach our leaving school and look
destination and for alternate routes to
some activities the destination
maybe left out

Participants Check the weather

Low and members forecast before planning
Bad weather We will need to the date of the event.
cancel the event as
it can be dangerous

1.8.3Concept plan

Everyone should reach school by 8.15AM latest, then from school we will leave to the
destination which will take about 30 minutes to reach. There we will change our clothes and equip
ourselves for the hike the activity will last for about 4 hours foods and beverages will be given to
participants along the journey.

1.8.4Our potential target for the event

The targeted market will be the students of imperial because of their discipline and more
mature way of behaving. The price that will be charged will be affordable considering they are
students and can take part in the project.

1.8.5Forecasted budget

Revenue Amount(RS) Amount(RS)

Membership 9000
fees(5x1800)
Revenue from 3500
participants(7x500)

Total revenue 12500

Expenses
Travelling cost 5000
Tour guide fees 3500
 Food and beverages 3600
Contigency 500
Total expenses (12600)

Loss (100)

1.8.6SMART analysis

-Specific

The option above is mainly adventure tourism it requires a lot of physical effort and will give the
participants a chance to see nature for what it is being features of adventure tourism. Moreover this
type of activity demands a lot of andrenaline.

-Measurable

A survey will be carried out at school to see how many students are willing to do mountain climbing
as such we will have an idea the number of participants we will have for the event.

-Achievable

With the help of teamwork we will bring together our knowledge and experience so that both
members and participanrts will be able to enjoy the event.

-Relevant

The objectives set should meet our aims as such we decided to charge a price that the participants
will be willing to pay.

-Time

The event should be set within a specific time frame with a duration of a number of hours that is not
tiring for the participants and will end at a time where all students will get sometime to rest a bit.

1.8.7Needs and wants

Participants will be expecting a tour guide with skills as the climb can be harsh and the guide may
provide us with guidance as a small mistake may be dangerous during the climb. They will also
expect that the members have prepared foo and beverages for the event as the climb may take time
and be tiring a long bottle of water will be given to them as they may get dehydrated they will be
provided with all equipment needed and at the end of the climb fresh towels will be given to them
to refresh themselves.

1.8.8Potential barriers

A lockdown may be a barriers as if there is a lockdown during the week of the event it will need to
be postponed and set on another date. Bad weather can also cause problem for the event in case
there is rain the climb will be cancelled as the track will become slippery as such making it
dangerous. The tour guide may also fall ill as such leaving us no one to guide us through the climb.

1.9Third option-Ds Adventurers quad biking

It is a destination located at Trois Boutique. It offers activity like quad biking for tourist looking for
opportunities to embark themselves on a thrilling ride and create unforgettable memories by visiting
spectacular sites.

https://tripadvisor.com/attractionsproductreview.

1.9.1SWOT analysis

-Strengths

The guides at Ds Adventurers have 10 years of experience as such we will receive proper guidance
and minimising the risk of collision even if on the day of the event there is rain it will not affect us
wether it will make it more enthusiastic for us.

-Weaknesses

Participants may collide with each other while riding or they might have little knowledge on how to
operate the quad because of which they may go off track and also there maybe quad breakdown.
The packages prices are also expensive.

-Opportunities

This will provide our participants with a new experience and they will be able to view the captivating
along the south coast of Mauritius.

-Threats

If there is an increase in the level of covid cases the local government may close down all attractions
in order to prevent the virus from spreading. In case of bad climatic conditions such as a cyclone this
cause the event to be cancelled or postponed as such the event will not take place.

1.9.2Risk assessment
 Types of Level Who will be Impact on the Measures to be
risk of harmed adventure taken to
risk minimise the
risks

1.Transport low Participants The event will Contact the

breakdown and be delayed or driver to
members cancelled if confirm time
there is no and make sure
alternative they check the
vehicle

2.Traffic high participants We will reach Check the

congestion the destination traffic cameras
late and will through
give us less time safecity
to spend there cameras and
also look for
alternative
routes

3.lateness high Members We will reach Students

and our destination should all reach
participants late giving us school at the
less time and given time or
creating a bad they will be
impression for replaced.
us

1.9.3Concept plan

The time of departure is set to 08.10AM so that we can reach our destination at about 08.55AM.
once we reach there we will meet up with the guide who will brief us about the track and on how
the journey will be, safety equipments food and beverages will be distributed to the students before
we start the activity. A brief explanation about the rules that will be needed to follow will be given to
the participants. At 09.20AM we will start, have lunch at noon and then end at around 13.00.
1.9.4Our potential target for the event.

We have decided to only target upper students who behave more maturely during an outing. This
will keep a peaceful atmosphere during the event as such avoiding problems. Furthermore we will
bringing students who have the knowledge on how to operate the quads in order to avoid accidents
as it will be us who will need to pay for the damages.

1.9.5Forecasted budget

Revenue Amount(RS Amount(RS)

)
Membership fees 9000

revenue from 9000

participants(9x1000)
Total revenue 18000

Expenses

Travelling cost 2500

Entrance fees 12000

Food and beverages 1225

contingency

Total expenses (15725)

Profit 2275

1.9.6SMART analysis

-Specific

Our goals set are clear and specific. For the activity we have chosen we will need good and reliable
quads and discuss with the guide about which track will be more suitable for a group of students.

-Measurable

A survey will be carried out as to be able to know how much students are willing to take part in quad
biking as such making it easier for us to measure our progress and keep on working to achieve our
needed budget.

-Achievable
In order to get more participants a reasonable price will be given to the students so as to encourage
them to participate. The price set will make it look more realistic and attainable, with the help of
teamwork we will gather more information so as to make this event successful.

-Relevant

This will allow us to identify if the project corresponds to our need and efforts made, in an economy
where the pandemic covid-19 has greatly affected the island.

-Time

A date we will decided on which the event will take place this feature of the analysis we help us plan
our work so that we have a deadline to meet.

1.9.7Needs and wants of customers

With the help of a tour guide we will provide the participants with an experience to remember and
also will help us minimise the risks of injuries and accidents. Safety equipment will be given
to participants so as reduce risks of an injury, food and beverages will also be given to the
participants and we will ensure that everyone has the chance to ride a quad.

1.9.8Potential barriers

Our main issue can be a possible lockdown and the closure of attractions causing a delay in our
event and as such we will need to look for another date. Furthermore if on the day of the
event there is heavy rainfall it may be dangerous for the students to ride a quad as such
causing the event to delay.

1.9.9Our chosen event

After having discussed with all the team members we chose Ds Adventurers quad biking as our final
project. Our arguments as to which we have chosen this event is because it will be safe fot
the participants to participate in under professional guidance of a tour guide. The other 2
events have major weaknesses which can be problematic for our coursework. Moreover
after considering our forecasted budget the other 2 events would have cause a loss
compared to the our chosen event, the surplus obtain can be used to organise more
necessities for the event and making the participants have a memorable time during the
event.

Chapter 2
2.1Team structure

A team structure can be defined as an organisational structure based on team working towards a
similar goal while doing their individual task. They have a flexible structure that helps in problem
solving, decision making and teamwork.
https://www.slidegeeks.com/business/product/organizational-structure-template-2-ppt-
powerpoint-presentation-model-design-inspiration

2.2Purpose of teamwork
https://bohatala.com/what-is-teamwork-what-is-teamwork-review/

1. Team work gives help the members in supporting each other teamwork helps the members in
achieving their goals within their timeframe and increases efficiency. For instance, if one member
did not complete their task the others may help by doing the task together. Moreover the work is
divided as such they are done quickly helping in achieving the final objective. The team will also
develop a sense of comradery.

2. Teamwork makes problem solving easy. If ever there is a problem affecting the team all the
members will come together to look for a possible solution. The team members may all discuss
about their different ideas and as such choose the best one to solve the problem.

3. team work helps build morale. teamwork will help boost confidence and members will feel that
they are valued in the team. Each member member has something unique to bring in the team. They
will have a sense of belonging and committed to each other and their common goal.

2.3 Tuckman model

The forming, storming, norming, performing, model of group development was proposed by Bruce
Tuckman in 1965. Who said that these phases are all necessary and inevitable in order for a team to
grow and face up to its challenges find solutions plan work and deliver results. He knew this phases
were important to team growth and development, he hypothesized that along with these factors
that interpersonal relationships and task activity would enhance the four stage model that is needed
to successfully navigate and create an effective group function.

1. Forming.
The team meets and learns about the opportunities and challenges and then agrees on goals
and begins to tackle the task. They may be motivated but usually uninformed of the team
objectives, team members who are mature enough have an appropriate behaviour even at
the start. The surroundings and environment where meetings are held also have an effect on
the members behaviour. Members attempt to orient themselves to tasks as well as each
other. This stage helps members test their boundaries, create rules and set organizational
standards. Discussion are made on how to carry out tasks and similar concerns. Members
should come out of their comfort zone and give their ideas even if there is a conflict
possibility.

2. Norming
Solving disagreements and conflicts in the team leads better understanding among team
members. This takes place because of competition and all the members share a common
goal. In this stage all team members want to achieve the goals set and takes their own
responsibilities, they slowly start to get acquainted with the others members method of
working and make an effort to match their energy level. The only drawback is that in trying
to avoid conflicts other members will not share ideas that may be good in fear of conflicts.

3. Performing
Each group members will be given roles and there are rules that are going to be set up as
such helping members achieving common goals often having a higher level of success. By
this time they will obtain more knowledge and more motivation as such they will now be
able to take decision without supervision. The most important decision will be taken by the
team and will revert to earlier stages in certain circumstances. If the team leader changes
the team will revert to storming and the new leader will have different norms and aims.

2.2.2 Leadership style

A leadership style can be defined as the features a leader possesses when motivating,
guiding, and managing a group of people. People with leadership skills may inspire social
changes and political movement and also empowering people to create and innovate.
1. Autocratic leadership style.
This type of leadership style is when the leader is the one making all the decisions and
keeps all the power to himself. He will be the one giving out orders, assigning posts and
tasks without the opinion of the workers. The leader will take full authority and
responsibility, however this leadership style has negative impacts. People working under
the leader acts as he directs them, the leader neither care about their opinions nor
involves them in decision making. This leadership style consists of close supervision and
carrying the order of the superior. It facilitates quick decision making, sense of guidance
and quick actions. The level of a delegation is really small likely to result in disputes
within the team or organization. Moreover employees will not be able to work at their
maximum capacity.
2. Democratic leadership style.
The democratic leadership style is more of a decentralise authority. The leader involves
his workers in decision making and encourages participation when planning or the set up
of policies. This type of leadership style encourages workers by using persuasion rather
than imposing force. Recent research have shown that the involvement of workers in
decision making tend to be more beneficial. Delegation of tasks will also create
motivation among the employees making them feel valued. This type of leadership style
favours an organization as there is more efficiency, improved morale level and low
absenteeism rate.
3. The laisser-faire leadership style.
This leadership style can be described as workers are free to do what they want, in other
words the leader will assign each worker with responsibilities and they will be the one to
take decision. The leader lets the workers choose in what way they will accomplish the
listed objectives and solve any difficulties in achieving them. When each member of the
team is put forth he will give his best in achieving the goals and as such better results
may be obtained. However this type of leadership style may cause unforeseen problems
in the long run.
4. Paternalistic leadership style.
In this type of leadership the leader is seen as a father figure. The relationship between
the leader and the team is the same as in a family and its members, the leader will give
the team members a sense of guidance and will provide them with good working
conditions and fringe benefits, however this type of leadership will be uneffective with
mature employees as it might generate antagonism and resentment among team
members.
2.3 Role and responsibility
Our team consist of 5 members who will each be given roles and responsibilities to carry
out the team members are: Roopun ayush, Inaam ramdawor, Bishundat yashveer,
Nundoo nirav and hashim doolaur(me).
 Bishundat yashveer is our team health and safety manager. His role is to supervise and
make sure that everyone is respecting the rules and regulation put in place so that the
event is carried out safely. He will be the one responsible to perform first aid in case of
an injury.

Inaam ramdawor is our finance manager and his role will be the monitoring the cash
inflow and outflow, checking the profitability level, managing the expenses and
recording accurate financial information.

Roopun ayush is our administrative manager his role includes to supervise all team
members and to make sure that everyone is carrying out their tasks. He will act as
guidance for the team members and help them in case of difficulties.

Nundoo nirav is our marketing manager his role is to analyse the efficiency of advertising
campaigns, managing the marketing budget and ensure that all things needed for
marketing is available.

Doolaur hashim has been given the role of team leader. His role is to help and lead the
group towards their goal. he will improve the team communication skills for them to all
work together and also motivate them. As such leading to a more efficient way to
achieve their aims.

2.3.1Belbin test
The Belbin test is behavioural test that was devised by Raymond Meredith Belbin to
measure preference for 9 team roles. He had identified 8 of these while studying
numerous teams at Henley management college. The test involves a person’s ability to
assess their behaviour along with feedback from observers and based on how a person
sees their behaviour.
Through his study, he identified the nine roles listed below:
1. The plant
2. The monitor evaluator
3. The specialist
4. The resource manager
5. The team worker
6. The coordinator
7. The shaper
8. The implementer
9. The complete-finisher.

The plant.

In our team we decided that Inaam Ramdawor will be the plant as he will be the one that will
contribute growth and progress to the team.he possess the creative ability as such he can provide
solutions to different problems. Plants are somewhat introverted however this this trait is ignored by
most team as their other abilities compensate this trait and as such helping in achieving goals.

The monitor evaluator.

Bishundat yashveer is our monitor evaluator as he will be focusing on strategies that can be used. He
has a more logical approach to problem solving by going through each option available to the team
before finally choosing one option. Their nature helps them to carefully analyse the ideas that the
plants come up with.

The specialist.

The specialist for our team will be Roopun ayush his great knowledge will help the team with a guide
on a specific way to achieve the goals. They are helpful when carrying out tasks because of their
expertise. They usually possess traits such as being disciplined and focused causing them to be a
great resource. However he sometimes can provide the team with more information than needed.

The team worker.

The team worker have traits such as being extroverted and perceptive the team worker is the
diplomats of the team. He plays the key role of ensuring cohesion in the team and making sure
everyone is performing well as a team. Being flexible he will be able to communicate with the team
members and help teammates if they are struggling with work.

The coordinator.

Nundoo is confident and mature. He focuses on the team objectives, he will often find himself as the
leader. He is skilled at recognising each members talent and helping them using it effectively. He also
delegates work if necessary and encourage contribution to team effort.

The shaper.

Inaam ramdawor is the shaper and is usually vital in a team. He ensures that the team maintain their
focus and pace during tasks. They are always positive even when facing challenges. Moreover when
there is a deadline to meet it’s the information provided by them that carries the team towards
achieving it.

The implementer.

Nundoo will be the team implementer as he possesses the skill of turning abstract ideas into
something concrete. He approaches tasks in a systematic manner and helps the team push forward
in a strategic manner.

The complete finisher.

Roopun ayush will ensure that the work done by the team is of the highest possible quality. They
scrutinise the team work for any errors. He will be well aware of the deadlines and will help in
completing all tasks on time. They are perfectionist as such they may worry a lot about the team’s
work.

2.3.2 Job description.

Job description is a written narrative that shows the general tasks or other related roles and
responsibilities of a job. The team members will all have their own functions.

Inaam Ramdawor is the team accountant, he has the role to make sure that there is cash inflow from
participants and members.

Nundoo Nirav has the role of marketing manager his tasks is to do promotion about the event. He
needs to raise awareness about the event.
Bishundat Yashveer has the role of health and safety manager. His task is to ensure that all
participants are safe and will check their temperature because of the covid-19 pandemic before the
event takes place.

Roopun Ayush has the role of the administrative manager his role is to monitor that everyone
follows the rules and regulations and will make sure that all necessities are available before the
event.

Doolaur Hashim has the role of team leader, his task is to make sure that everything goes according
to plan he will be the one making phone call and make bookings for the event.

2.4 Organization chart.

An organization chart is visual representation on how an organization structures its relationship

between leader and subordinates or team members and each with a specific position.

2.5Role and responsibilities of team members.

Team leader

Hashim Doolaur(me) will be the team leader for this coursework I will have the role to guide and
monitor the group. I will be the one responsible for making phone calls and bookings. I will need to
confirm transport facilities and ensure that all booking has been properly done.

Administrative manager

Roopun ayush is the team administrative manager he has the responsibility of monitoring the
communication within the team and also monitoring the participants so as to be in a more
professional and effective working environment.

Marketing manager

Nundoo nirav is the marketing manager. He will have the responsibility of carrying promotion for our
event so as to create awareness among participants this can be accomplished by the distribution of
leaflets to participants.

Health and Safety manager

Our health and safety manager will be Bishundat yashveer his responsibility will be ensure that all
participants are safe and healthy during the event moreover because of the covid-19 pandemic more
precautions will be taken such as temperature screening and social distancing.

Accounting manager

Ramdawor inaam will our accounting manager he will have the responsibility of collecting
participants payments and fees from team members, he will need to monitor the cash flow and find
ways in order to improve the cash flow.

2.6Factors affecting the likely success of teamwork.

Efficiency

A good understanding among team members helps them carry out tasks more effectively and within
a time frame. This will help team members better understand their capabilty to perform tasks alone
and with the team as such organising the work appropriately.
Delegation.

An advantage of having a good relationship among team members is that we will all know the
strength and weakness of each team member. As such this will help delegate task among the team
in a manner that the members will be able to carry them out.

Communication

When working in a team communication is an important factor that helps the team know where
they are situated and what is left to be done. Having the ability to communicate also means that
being able to listen in other words listening to what each team member have to say is a great way to
strengthen the team’s bond. This also acts as a motivator for the members encouraging them to
work efficiently and have a good atmosphere in the team.

Ideas

When a team works well together the members feel more comfortable to share their ideas, this
creates a more peaceful environment where members trust each other and allow them to bring
forward more innovative ideas.

Support

Having a peaceful and coordinated environment acts as a supportive mechanism for the members.
This will encourage them to work together and improve their performance. A strong bond within the
team will help the team in moments of difficulties such as having to work with one less team
member.

2.7Log book

07/08/20-we were asked to carry out some activities related to adventure tourism. Then on
10/08/20 all the team members shared their ideas during a meeting.

10/08/20-all members ideas were considered and a final decision was taken about the chosen event.

27/08/20-the Belbin test was carried out so as to know which roles and responsibilities were most
suitable for each member.

17/09/20-we worked on our business plan setting our targeted aims and objectives and worked over
the resources necessary to make the event a success. We also worked on our contingency plan.

12/08/21-we start the event preparation and gather the resources such as consent forms for event.

3.0Chapter 3 introduction to business plan.

A business plan can be described as a document that will help a business identify its aims and plan
on how to achieve them. Our event will take place in the month of October and will be an adventure
tourism related activity namely quad biking at Trois Boutique. In order for this event to be successful
a good teamwork and efficient tasks completion will help achieve better results. The business plan
will help our team find a strategy to make this event successful.
3.1Our event summary.

Our event will take place at Trois Boutique located in the south of mauritius. A transport will be
booked so as to accommodate all members and participants as such we hired a 15 place van that will
take us to our destination from school. The event will take place on a school day as both teachers
and participants will be easily reachable and will be kept informed. Permission will be asked to the
school management and consent forms will be handed out to participants. Moreover our teacher
will also assess the risk related to the event to see if it is worth going. On the day of the event
participants will be provided with all necessities such food, beverages and equipment.

3.2Aims and objectives.

1.We aim to satisfy participants so as they can enjoy themselves during the event and as such the
event will be considered value for money.

2. We also aim to raise customer awareness about adventure tourism and the valuable experience
and thrill associated with it.

3. This will also help us promote the subject of travel and tourism to new students and encourage
them to consider the subject.

4.The event will also help each team member develop different skills and improve their
communication skills allowing them to be more interactive.

3.3Financial aspect.

A major factor that will directly impact our event will be finance. Financial aspect is worked out by
businesses in order to know how to obtain finance and the most efficient way to use it. The purpose
of financial aspect is to help businesses make use of their finance effectively.

Our finance manager Inaam Ramdawor will be the one taking care of all the costs associated with
the event. He will identify all the revenues and expenses that will incurred during the event and will
classify the accordingly.

After finalising our budget with all the team members we decided that each participants will have to
pay a fee of 850 rupees in order to finance the event. Money received will be collected by the
finance manager till the event date. An amount of money will be set aside in case of emergencies
this will be known as contingency. The table below will show our final budget:

Revenue Amount Amount

Member fees 9000

(1800x5)
Revenue from 8500
participants(850x10)
Sponsor
 Total revenue 17500

expenses

Travelling cost 1500

Food and beverage 1000

Entrance fees 12000

Marketing cost 100

Contingency 500

Total expenses (15100)

surplus 2400

3.4Administrative task.

Administrative task is the setup of rules and regulations that must be followed and have
consequences if broken. It all consist all the paperwork and the record of task since the start of the
coursework.

Our administrative manager will be Roopun Ayush he will be the one handling all the paperwork and
keep record of the tasks done.

The paperwork may consist of:

Minutes of meeting where all members discussed about tasks

Consent forms that will be issued to the participants to inform the parents about the event and
obtain permission.

Letters such as quotation and sponsorship.

This task has to be carried out to be kept as proof for what has been done.

3.5Marketing the event.

Marketing can be described as when a product moves from concept to a real good or service
available to customers. This will need all the factors of the marketing mix such as 4p’s namely
product, price, place and promotion.

Moreover this will help us market our event more effectively and properly target the market we
have chosen. The idea of quad biking will help us attract more participants as they will want to
experience this activity at least once.

3.5.1Marketing mix
Marketing mix refers to putting a product at the right place at the right time with proper promotion
method. This part will be done effectively will the help of our business plan as we should have all the
information about the marketing mix. Product, price, place and promotion are the important factors.

Product.

A product can be described as an item that is manufactured in order to satisfy customer needs and
wants. It can possess the feature of being tangible and intangible, as it can take either the form of a
good or service. Added value can be used to make the product look more appealing to customers
and a unique selling point will also help create awareness about adventure tourism.

Price.

The price is referred to the amount of money the customer have to pay in order to benefit from the
good or service. The price set will determine if we will be able to attract more customers, if we set
an affordable price we sure will be able to attract more participants that’s why we chose to set the
price at 850 rupees instead of 1000.

Place.

This can be described as the place where the event will take place and its accessibility. The event will
be held in the southern part of Mauritius and will be a half an hour trip there as such we will be
leaving school early.

Promotion.

Promotion is the incentives that can be given to participants to encourage them participate in the
event. Advertising will be carried through posters and leaflets that will be given to participants to
have an overview about the event.

3.5.2AIDA principle.

AIDA stands for attention, interest, desire and action. The principle consist of 4 key stages in the
advertising process. catching the attention of potential customers, their interest in the product and
the desire to acquire the product.

Attention.

This can be achieved by making the poster more appealing to the targeted market and create an
impact on them that will attract them to participate in the event. This can be done by putting bold
letters, colours to make it eye catching.

Interest.

to implement this feature pictures of quad bikes may be put in the posters to provide an overview of
the event. This will attract the participants as they will want to experience the ride on a quad bike.

Desire.

Desire consist about the price that will be charged, the price we are charging is 850 as such being
affordable for the participants and create the willingness to participate at least once. This will be
seen as an opportunity by the participants.

Action.
This consist providing the contact details for the participants to be able to reach us easily if they
want to take part in the event. A phone number and email address will be given for them to contact
us. All their queries will be cleared out by the marketing manager.

3.6Legal aspect.

Legal aspects examines all the role of the law on the business management and ownership.
Throughout the course students will focus on the legal ethics, consumer laws, environmental law
and international law. Students also explore the impact of laws and regulations on society at large.

This course allow students to explore careers in business while learning multiple skills applicable to
any job opportunity. Through a series of activities such as the preparation of legal documents and
the research of customer protection issues.

Different tasks in legal aspect.

3.6.1Insurance.

All participants and members should be covered by the school insurance policy. The administrative
manager should make sure that all participants have their insurance. This is because in case of an
unexpected mishap students are covered by the insurance.

3.6.2Consent form.

All students will be given a consent form that will be need to be signed by their responsible parties
to acknowledge that their child participate in the event. This will be considered as a letter of
acceptance, moreover the forms should also consist the school signature without which we will not
be able to perform the event.

3.6.3Code of conduct.

Students should behave themselves appropriately on the day of the event. With proper code of
conduct the event will be successful. Being students of imperial college it is our responsibility to be
at our best behaviour.

Appropriate role of conduct consists of:

Members and participants should be on time.

No alcohol or drugs should be brought by students.

All students should listen to the rules and regulations set.

The van should not be damaged.

All students should wear their mask properly.

3.6.4Meeting point.

A meeting point will be shown to participants in case they get lost they can wait for the team. Each
of the team members will be responsible of 3 participants to avoid this situation.

3.6.5itinerary.

The participants will be given an itinerary for them to know at what time lunch will be served and at
what time we will reach school after the completion of the event. This is because participants who
live far are able to get home.
3.6.6Leaflets.

Leaflets will be given to participants where all details concerning the event will be available to them.
The leaflet will also contain the contact details of each members in case participants gets lost. This
will also give the participants an overview of the event.

3.7Risk assessment.

The team should be prepared for unexpected circumstances as we will be exposed to risks. Nundoo
Nirav is both the legal aspect and marketing manager. All potential risk should be listed and different
ways should be should be planned on how to minimise them. An example can be transport
breakdown as such a backup should be planned. Reservation must be double checked, the weather
forecast should also be checked in case there is a change in the weather. More consent form will be
handed out in case participants are unable to come or if there is lateness. Moreover a possible
lockdown will cause the event to be postponed.

3.8Health & safety and physical resource manager.

BIshundat Yashveer will be the one ensuring the safety of both participants and members on the
event day. To avoid any undesired incident we must be prepared and an important tool such as the
first aid box should be available. Our health and safety manager will follow a first aid course and will
also ask the physical educators at school for tips.
He will have that no students have consumed any drugs as such they will be excluded from the
event, furthermore he will have to check all students temperature as the covid-19 pandemic is
affecting our small island. He will also reconfirm all our bookings, and make sure that everything is
done on time.

Chapter 4

4.0Preparing the event.

Proper preparation need to be made in order to carry out the event and for it to be successful. My
team members and I have been doing research and found all the resources needed to execute the
event. An example can be a site visit was done for us to have an idea how we will plan our activities
on the event day. We will also need to check other factors such as the weather on the day we are
planning to avoid the risk of a bad weather.

4.1Materials and resources required for the event.

A day before the event our administrative manager Roopun ayush, will ask the consent forms for the
number of participants we are bringing to the event. These will be given to them on the same day
and will need to be returned by a deadline we have set. We will also hand out a list of students
coming with us on the event to our teacher and will need his permission to carry out the event.

2 days before the event all the consent forms and the students notebooks will be collected for the
deputy rector to sign them and the parents signatures will also be checked. Leaflets will also be
printed to be given to the participants so that they get a detailed overview about the event. We will
ensure that all the students are medically insured. We will also make sure that all students have paid
their fees to avoid any disturbances in the final payments and moreover copy of the receipt will be
given to participants to act as a proof. All necessary equipment will be brought such as the first aid
box in case of an injury.

4.2Physical resources for the event day.

Our physical resource manager Bishundat Yashveer will make sure that everything goes according to
plan. He will be the one contacting the driver to make sure of his arrival time and avoid any risks
such as traffic congestion or a breakdown of the vehicle and reach our destination on the scheduled
time. The finance manager will also need to verify if we have the amount that is needed to make
payments such as the quad booking, there maybe unexpected expenses on the day of the event as
such the amount we kept as contingencies will be used. Our physical resource manager will also
make sure that the quantity of food and beverages will be enough for everyone.

Participants will be informed to take spare clothes in case their oufit gets stained or dirty during the
ride. He will also make sure that all participants and members are following the rules such the
proper wearing of masks and keeping social distancing because of the covid pandemic. He will also
check the participants temperature and provide them with hand sanitizer and make sure that
everyone is healthy to avoid affecting other participants.

Once at the destination he will give everyone their safety equipment and ensure that the students
behave well and respect the tour guides rules and carefully listen to instruction. During the ride he
will monitor the students to avoid them from pulling stunts or racing each other. At one point of the
ride we will be visiting pont naturel as such he will make sure that no one gets close to the cliff.
At the end of the event he will ensure that all the students have entered the coach making sure that
no one has been left behind. He will make sure the students behave themselves while returning and
avoid any damage to the coach.

Site visit at DS Adventures.

A site visit before continuing preparation for the event is important. This will help us understand the
place culture and help us gather more information about the place and how we can make the event
more successful. The place is unknown to us as such a site visit will help us understand the outfit that
will be needed for the ride and the climatic condition there. Moreover we will also take a look at the
quads to better understand them.

The picture above show the quad bikes that will be shown on the day of the event. The parking at
the destination is spacious as such it will not be a problem to park our coach. The guide also
explained to us the trail that we will ride on and it is quite easy. The building at ds adventures does
have a bathroom and toilet in case of an emergency.