Professional Documents
Culture Documents
G2Grid ReportP2PSpring2022
G2Grid ReportP2PSpring2022
Spring 2022
Market Presence
Satisfaction
G2 Grid® Scoring
© 2022 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written
permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the
accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.
1
Grid® Report for Procure to Pay | Spring 2022
Procure to pay software is usually delivered as a mix of multiple solutions or as a standalone software suite. When not included in the product,
procure to pay software needs to integrate with AP automation software and supplier relationship software. Integration with e-commerce
platforms and supply chain suites is also essential.
Manage all or most operations that are part of the procurement cycle
Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: SAP Ariba
High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High
Performers include: Precoro, Jaggaer, PRM360, Planergy, BuyerQuest, Xelix, and MHC Software
Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: Coupa
Procurement, Oracle Procurement Cloud, and Basware
Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they
may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: Tradeshift and Vroozi
Procurement Platform
Leaders
# of Reviews Satisfaction Market Presence G2 Score
High Performers
Precoro 71 89 50 69
Jaggaer 12 69 48 59
PRM360 48 91 21 56
Planergy 14 69 22 46
BuyerQuest 43 73 15 44
Xelix 16 72 10 41
MHC Software 19 62 18 40
Contenders
Coupa 57 37 67 52
Basware 21 5 76 40
Niche
Tradeshift Pay 36 23 42 32
Vroozi 10 39 7 23
* Products are ordered by G2 Score. Satisfaction score is used as a tiebreaker if two products have the same G2 Score.
Grid® Methodology
Grid® Rating Methodology
The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from
the Procure to Pay category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online
sources and social networks.
Technology buyers can use the Grid® to help them quickly select the best products for their businesses and to find peers with similar
experiences. For sellers, media, investors, and analysts, the Grid® provides benchmarks for product comparison and market trend analysis.
Satisfaction
Customer satisfaction with end user-focused product attributes based on user reviews
Quality of reviews received (reviews that are more thoroughly completed will be weighted more heavily)
Age of reviews (more-recent reviews provide relevant and up-to-date information that is reflective of the current state of a product)
Overall customer satisfaction and Net Promoter Score® (NPS) based on ratings by G2 users
Note: The customer satisfaction score is normalized for each Grid®, meaning the scores are relative.
** Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix
Systems, Inc.
The Market Presence score is affected by the following (in order of importance):
Market presence is a combination of 15 metrics from G2’s reviews, publicly available information, and third-party sources
Both the software sellers and the individual products are measured on various criteria. The criteria are listed in order of importance.
Products metric receive greater weight than seller metrics
Product Seller
Number of Employees √ √ Employee Count (based on social networks and public sources)
Web Presence √ √
Social Presence √ √
Growth √ √ Employee Growth, Web Presence Growth
Seller Age √
Employee Satisfaction and Engagement √
Each input is normalized by category and segment. This means that scores are relative to other products in the category/segment and may
change from segment to segment
To manage the process of categorizing the software products and the related reviews in the G2 community, G2 follows a publicly available categorization
methodology. All products appearing on the Grid® have passed through G2’s categorization methodology and meet G2’s category standards.
Many terms that appear regularly across G2 and are used to aid in product categorization warrant a definition to facilitate buyer understanding.
These terms may be included within reviews from the G2 community or in executive summaries for products included on the Grid®. A list of
standard definitions is available to G2 users to eliminate confusion and ease the buying process.
Trust
Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or verified business email address to validate a G2
user’s identity and employer. We also validate users by partnering with sellers and organizations to securely authenticate users through select
platforms. We do not allow users to review their current or former employers’ products, or those of their employers’ competitors. Additionally,
all reviews are manually checked by our team after our algorithm filters out reviews that don’t meet our submission requirements. All reviews
must pass our moderation process before they are published.
Our G2 staff does not add any subjective input to the ratings, which are determined algorithmically based on data aggregated from publicly
available online sources and social networks. sellers cannot influence their ratings by spending time or money with us. Only the opinion of real
users and data from public sources factor into the ratings.
If a product is not yet listed on G2 and it fits the market definition above, then users are encouraged to suggest its addition to our Procure to
Pay category.
Product Profiles
Product profiles and detailed charts are included for products with 10 or more reviews.
SAP Ariba
3.9 (315) SAP Ariba has been named a Leader based on receiving a high customer Satisfaction score
and having a large Market Presence. SAP Ariba has the largest Market Presence among
products in Procure to Pay. 91% of users rated it 4 or 5 stars, 81% of users believe it is
headed in the right direction, and users said they would be likely to recommend SAP Ariba at
a rate of 84%. SAP Ariba is also in the Accounts Payable (AP) and Spend Analysis, Contract
Management, Purchasing, Strategic Sourcing, Invoice Management, Supplier Relationship
Management, Spend Management, and Contract Lifecycle Management (CLM) categories.
Avg 91%
Ease of Admin
84%
Avg 90%
Ease of Doing Business With
81%
Avg 89%
Ease of Setup
82%
Avg 88%
Precoro
4.8 (92) Precoro has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 97% of users believe it is headed in the right
direction, and users said they would be likely to recommend Precoro at a rate of
96%. Precoro is also in the Vendor Management, Accounts Payable (AP) and Spend
Analysis, RFP, Purchasing, Strategic Sourcing, and Spend Management categories.
Jaggaer
4.5 (31) Jaggaer has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 92% of users believe it is headed in the right
direction, and users said they would be likely to recommend Jaggaer at a rate of 98%.
Jaggaer is also in the Spend Management, Strategic Sourcing, Contract Management,
Purchasing, Supplier Relationship Management, Accounts Payable (AP) and Spend
Analysis, and Contract Lifecycle Management (CLM) categories.
*N/A is displayed when fewer than five responses were received for the question.
PRM360
4.9 (53) PRM360 has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
PRM360 received the highest Satisfaction score among products in Procure to Pay.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend PRM360 at a rate of 98%.
PRM360 is also in the Vendor Management, Strategic Sourcing, Spend Management,
Accounts Payable (AP) and Spend Analysis, and Purchasing categories.
*N/A is displayed when fewer than five responses were received for the question.
Planergy
4.9 (34) Planergy has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 88% of users believe it is headed in the right
direction, and users said they would be likely to recommend Planergy at a rate of 98%.
Planergy is also in the Purchasing and AP Automation categories.
BuyerQuest
4.7 (54) BuyerQuest has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
98% of users rated it 4 or 5 stars, 93% of users believe it is headed in the right direction,
and users said they would be likely to recommend BuyerQuest at a rate of 94%.
BuyerQuest is also in the SAP Store, Strategic Sourcing, and Purchasing categories.
*N/A is displayed when fewer than five responses were received for the question.
Xelix
4.7 (23) Xelix has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend Xelix at a rate of 93%.
Xelix is also in the Financial Audit and E-commerce Fraud Protection categories.
MHC Software
4.7 (57) MHC Software has been named a High Performer product based on having high
customer Satisfaction scores and a low Market Presence compared to the rest of the
category. 100% of users rated it 4 or 5 stars, 92% of users believe it is headed in the
right direction, and users said they would be likely to recommend MHC Software at a
rate of 95%. MHC Software is also in the Business Process Management, Enterprise
Content Management (ECM), AP Automation, and HR Service Delivery categories.
Coupa Procurement
4.1 (103) Coupa Procurement has been named a Contender product based on having a
relatively low customer Satisfaction score and large Market Presence compared
to the rest of the category. While they may have positive reviews, they do not have
enough reviews to validate those ratings. 93% of users rated it 4 or 5 stars, 90% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Coupa at a rate of 84%. Coupa is also in the Purchasing and Strategic
Sourcing categories.
*N/A is displayed when fewer than five responses were received for the question.
Basware
3.4 (24) Basware has been named a Contender product based on having a relatively low customer
Satisfaction score and large Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate those
ratings. 62% of users rated it 4 or 5 stars, 33% of users believe it is headed in the right
direction, and users said they would be likely to recommend Basware at a rate of 68%.
Basware is also in the Contract Management, Purchasing, Strategic Sourcing, Invoice
Management, AP Automation, Supplier Relationship Management, Spend Management,
and Contract Lifecycle Management (CLM) categories.
*N/A is displayed when fewer than five responses were received for the question.
Tradeshift
3.8 (214) Tradeshift has been named a Niche product based on having a relatively low
Satisfaction score and low Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate
those ratings. 94% of users rated it 4 or 5 stars, 81% of users believe it is headed in
the right direction, and users said they would be likely to recommend Tradeshift Pay
at a rate of 85%. Tradeshift Pay is also in the Purchasing, Vendor Management, AP
Automation, and Supplier Relationship Management categories.
Avg 91%
Ease of Admin
88%
Avg 90%
Ease of Doing Business With
86%
Avg 89%
Ease of Setup
86%
Avg 88%
Avg 91%
Ease of Admin
94%
Avg 90%
Ease of Doing Business With
94%
Avg 89%
Ease of Setup
90%
Avg 88%
SAP Ariba 84% 81% 84% 84% 81% 78% 82% 82% 42
Jaggaer 98% 92% 98% N/A N/A 96% N/A 96% 100
PRM360 98% 100% 99% N/A N/A 96% N/A 97% 100
MHC Software 95% 92% 93% 88% 95% 99% 87% 90% 84
Oracle EPM Cloud 87% 100% 91% N/A N/A 86% N/A 84% 56
Tradeshift Pay 85% 81% 90% 88% 86% 85% 86% 89% 58
*N/A is displayed when fewer than five responses were received for the question.
**Net Promoter Score ranges from -100 to +100
Planning
Processes Contracts Content Requisition
*N/A is displayed when fewer than five responses were received for the question.
**A blank box indicates that a seller has selected that they do not offer that feature.
Execution
Sourcing Purchasing Invoicing
*N/A is displayed when fewer than five responses were received for the question.
**A blank box indicates that a seller has selected that they do not offer that feature.
Analytics
Visibility Performance Spend
MHC Software
*N/A is displayed when fewer than five responses were received for the question.
**A blank box indicates that a seller has selected that they do not offer that feature.
Customers by Size
Small Business (50 or fewer emp.) Mid-Market (51-1000 emp.) Enterprise ( >1000 emp.)
Jaggaer 8% 83% 8%
Implementation
Deployment Implementation Method
User Adoption
User Adoption
Precoro 65%
Jaggaer N/A
PRM360 N/A
Planergy N/A
BuyerQuest N/A
Xelix 61%
Coupa 60%
Basware N/A
Vroozi 91%
Average 69%
Market Presence
Employees Twitter
Revenue LinkedIn Glassdoor Alexa Web
Seller Name Year Founded on LinkedIn Followers
($MM) Followers Rating Traffic Rank
(Seller) (Seller)
SAP Ariba SAP 1972 $27,338 119,647 2,784,581 293,667 4.5 194,984
MHC Software MHC Software 1980 N/A 561 3,243 0 4.2 N/A
Coupa
Coupa 2006 $390 2,970 65,945 22,571 4.2 48,663
Software
Oracle EPM Cloud Oracle 1977 $39,068 214,452 7,751,786 795,510 3.8 431
Tradeshift Pay Tradeshift 2009 N/A 703 59,373 7,174 3.3 70,040