INDUSTRY REVIEW PROJECT

Submitted in partial fulfilment of the requirements for the award of the

Degree of Bachelor of Business Administration
Of Christ (Deemed to be University)

By
Vivek Kunda(Reg. No. 20111309)
Hardik Sadani (Reg. No. 20111317)
Tanmay Bhalerao (Reg. No.20111356)

Under the guidance of

Prof. Rohit Kumar Sharma

School of Business and Management 

CHRIST (DEEMED TO BE UNIVERSITY)
PUNE, LAVASA
2021-22
 CERTIFICATE

This is to certify that the project report, titled “Study on the Performance of Private banking
sector of India” submitted to Christ (Deemed to be University),Pune, Lavasa campus in
partial fulfilment of the requirements for the award of the Degree of Bachelor of Business
Administration, is a record of original research work done by Kunda Vivek 20111309,
during the period 2021 – 2022of his study in the School of Business and Management at
Christ (Deemed to be University),Pune, Lavasa, under my supervision and guidance and the
project report has not formed the basis for the award of any Degree/ Diploma/ Associate ship/
Fellowship or other similar title of recognition to any candidate of any University.
 CERTIFICATE

This is to certify that the project report, titled “Study on the Performance of Private banking
sector of India” submitted to Christ (Deemed to be University),Pune, Lavasa campus in
partial fulfilment of the requirements for the award of the Degree of Bachelor of Business
Administration, is a record of original research work done by Hardik Sadani 20111317,
during the period 2021 – 2022of his study in the School of Business and Management at
Christ (Deemed to be University),Pune, Lavasa, under my supervision and guidance and the
project report has not formed the basis for the award of any Degree/ Diploma/ Associate ship/
Fellowship or other similar title of recognition to any candidate of any University.
 CERTIFICATE

This is to certify that the project report, titled “Study on the Performance of Private banking
sector of India” submitted to Christ (Deemed to be University),Pune, Lavasa campus in
partial fulfilment of the requirements for the award of the Degree of Bachelor of Business
Administration, is a record of original research work done by Tanmay Bhalerao 20111356,
during the period 2021 – 2022of his study in the School of Business and Management at
Christ (Deemed to be University),Pune, Lavasa, under my supervision and guidance and the
project report has not formed the basis for the award of any Degree/ Diploma/ Associate ship/
Fellowship or other similar title of recognition to any candidate of any University.
 DECLARATION

I, Vivek Kunda 20111309 , hereby declare that the project report, titled “Study on the
Performance of Hospitality Industry” submitted to Christ (Deemed to be University), in
partial fulfilment of the requirements for the award of the Degree of Bachelor of Business
Administration is a record of original and independent research work done by me during
2021 – 2022 under the supervision and guidance of Prof. Sriram M, School of Business and
Management at Christ (Deemed to be University), Pune, Lavasa, and it has not formed the
basis for the award of any Degree/ Diploma/ Associate ship/ Fellowship or other similar title
of recognition to any candidate of any University.
 DECLARATION

I, Hardik Sadani 20111317 , hereby declare that the project report, titled “Study on the
Performance of Hospitality Industry” submitted to Christ (Deemed to be University), in
partial fulfilment of the requirements for the award of the Degree of Bachelor of Business
Administration is a record of original and independent research work done by me during
2021 – 2022 under the supervision and guidance of Prof. Sriram M, School of Business and
Management at Christ (Deemed to be University), Pune, Lavasa,and it has not formed the
basis for the award of any Degree/ Diploma/ Associate ship/ Fellowship or other similar title
of recognition to any candidate of any University.
 DECLARATION

I, Tanmay Bhalerao 20111356, hereby declare that the project report, titled “Study on the
Performance of Hospitality Industry” submitted to Christ (Deemed to be University), in
partial fulfillment of the requirements for the award of the Degree of Bachelor of Business
Administration is a record of original and independent research work done by me during
2021 – 2022 under the supervision and guidance of Prof. Sriram M, School of Business and
Management at Christ (Deemed to be University), Pune, Lavasa, and it has not formed the
basis for the award of any Degree/ Diploma/ Associate ship/ Fellowship or other similar title
of recognition to any candidate of any University.
 ACKNOWLEDGEMENT

I would like to express my profound gratitude to all those who have been instrumental in the
preparation of this project report. I wish to place on records, my deep gratitude to my project
guide, Prof. Rohit Kumar Sharma, for his advice and help.

I would like to thank our Vice Chancellor, Dr. Fr. Abraham V.M, Director, Pune, Lavasa
campus Rev.Fr. Jossy P George, Academic CoordinatorPune, Lavasa campus Rev.Fr. Arun
Antony and Head, School of Business and Management, Pune, Lavasa campus, Dr. Sumitra
Binu for their support.

Lastly I would like to thank my team members and friends for their constant support and
help.

VIVEK KUNDA
20111309

HARDIK SADANI
20111317

TANMAY BHALERAO
20111356

Date : 21/07/2021

Place: Pune, Lavasa

 TABLE OF CONTENTS

Chapter I- Industry Profile

 Evolution/History ……………………………………………………………
 Major Players and their market shares ……………………………………
 Industry growth rate and turnover …………………………………………
 Govt. Regulations/Policies ………………………………………………….

Chapter II-Company Profile

COMPANY 1
 History/ Founders’ profile …………………………………………………
 Product profile ………………………………………………………………
 Client profile …………………………………………………………………
 Organization structure
 Present market share ……………………………………………………….
 Future strategies …………………………………………………………….
 Financial Information ………………………………………………………
 Achievements ………………………………………………………………..

COMPANY 2
 History/ Founders’ profile …………………………………………………
 Product profile ………………………………………………………………
 Client profile …………………………………………………………………
 Organization structure
 Present market share ……………………………………………………….
 Future strategies …………………………………………………………….
 Financial Information ………………………………………………………

 Achievements ………………………………………………………………..
COMPANY 3
 History/ Founders’ profile …………………………………………………
 Product profile ………………………………………………………………
 Client profile …………………………………………………………………
 Organization structure
 Present market share ……………………………………………………….
 Future strategies …………………………………………………………….
 Financial Information ………………………………………………………
 Achievements ………………………………………………………………..

Chapter III-Research Methodology

 Objectives …………………………………………………………………….
 Scope …………………………………………………………………………..
 Methodology of data collection ………………………………………………
 Limitations …………………………………………………………………….

Chapter IV- Comparative Analysis

COMPANY 1
 SWOT ………………………………………………………………………….
 McKinsey’s 7S Model ………………………………………………………….

COMPANY 2
 SWOT ………………………………………………………………………….
 McKinsey’s 7S Model ………………………………………………………….

COMPANY 3
 SWOT ………………………………………………………………………….
 McKinsey’s 7S Model ………………………………………………………….

Chapter V- Conclusion
 CHAPTER 1

 EVOLUTION/HISTORY OF PRIVATE SECTOR BANKS

Our banking system is divided into commercial banks (public and private banks), Regional
Rural Banks, Cooperative Banks, etc. One of the key events that marked the evolution of the
Indian banking sector is the nationalization of banks. The event made way for the Indian
economy to get a global position among the top ten economies in the world. During the pre-
independence phase Oudh Commercial Bank was the first commercial bank of India. Some
banks of the 19th century continue to operate even now establishing themselves as an
institution of excellence. For example, Allahabad Bank was established in 1865, and Punjab
National Bank was established in 1894.Also, some banks such as Bank of Bengal (est. 1806),
Bank of Bombay (est. 1840), Bank of Madras (est. 1843) were merged into one entity. In
1975, based on the recommendation of the Narasimhan committee, Regional Rural Banks
(RRBs) were constituted with an objective of serving the unserved. The primary goal was to
reach masses and promote financial inclusion. Nationalization was a significant step in the
banking sector, and it helped improve people’s confidence in the system. In 1991 saw a
remarkable change in the Indian economy. The government opened up the economy and
invited foreign and private investors to invest in India. This move marked the entry of private
players in the banking sector. The RBI provided banking license to ten private entities of
which some of the notable ones survived such as ICICI, HDFC, Axis Bank, IndusInd Bank,
and DCB. In 1998, the Narasimhan committee again recommended the entry of more private
players. Thus, the RBI provided a license to Kotak Mahindra Bank in 2001 and Yes Bank in
2004.Nearly after a decade, the third round of licensing took place. The RBI in 2013-14,
allowed a license for IDFC bank and Bandhan Bank. This got in payments banks and small
finance banks in India.

 MAJOR PLAYERS AND SHARE IN PRIVATE SECTOR BANKS:

SBI holds the major share when it comes to banking sector with 24% in deposits and 22.5%
in credits. The share of SBI started to decline through the inclusion of private banks which
hold the remaining share. Major players in Private banking sector are HDFC, ICICI, AXIS
and KOTAK banks. HDFC holds the highest share among private banks with 8.5% deposits
and 9.6% credits share followed by ICICI with 5.7% deposits and 6.3% credits, AXIS bank
with 4.7% deposits and 5.5% credits, KOTAK Mahindra bank with 1.7% in deposits and
2.1% in credits. These are the top 5 major players in banking sector with maximum share.
HDFC is leading the private sector banking with highest market capital with 8145 billion.
 INDUSTRY GROWTH RATE AND TURNOVER-
During FY16-FY20, stores developed at a CAGR of 13.93% and arrived at US$ 1.93 trillion
by FY20. As per the RBI, bank credit and stores remained at Rs. 108.6 trillion (US$ 1.48
trillion) and Rs. 151.34 trillion (US$ 2.06 trillion), individually, as of April 23, 2021
According to the Reserve Bank of India (RBI), India's financial area is adequately promoted
and all around managed. The monetary and financial conditions in the nation are far better
than some other country on the planet. Credit, market and liquidity hazard contemplates
recommend that Indian banks are for the most part versatile and have withstood the
worldwide slump well. Indian financial industry has as of late saw the carry out of
imaginative financial models like instalments and little money banks. RBI's new measures
may go far in aiding the rebuilding of the homegrown financial industry. The computerized
instalments framework in India has developed the most among 25 nations with India's
Immediate Payment Service (IMPS) being the lone framework at level five in the Faster
Payments Innovation Index (FPII)

 REGULATIONS AND POLICIES OF PRIVATE BANKS

The Indian banking sector is regulated by the Reserve Bank of India Act 1934 (RBI Act) and
the Banking Regulation Act 1949 (BR Act). The Reserve Bank of India (RBI), India’s central
bank, issues various guidelines, notifications and policies from time to time to regulate the
banking sector. In addition, the Foreign Exchange Management Act 1999 (FEMA) regulates
cross-border exchange transactions by Indian entities, including banks.
India has both private sector banks (which include branches and subsidiaries of foreign
banks) and public-sector banks (ie, banks in which the government directly or indirectly
holds ownership interest). Banks in India can primarily be classified as:
scheduled commercial banks (ie, commercial banks performing all banking functions);
cooperative banks (set up by cooperative societies for providing financing to small
borrowers); and
regional rural banks (RRBs) (for providing credit to rural and agricultural areas).

 The key statutes and regulations that govern the banking industry in India are Reserve
Bank of India Act, 1934 (RBI Act): The RBI Act was enacted to establish and set out
the functions of the RBI. The RBI Act empowers the RBI to issue rules, regulations,
directions and guidelines on a wide range of issues relating to the banking and the
financial sector.
 Banking Regulation Act, 1949 (BR Act): The BR Act provides a framework for the
supervision and regulation of all banks. It also gives the RBI the power to grant
 licences to banks and regulate their business operation. The BR Act also sets out
details of the various businesses that a bank in India is permitted to engage in.
 Foreign Exchange Management Act, 1999 and the rules and regulations issued
thereunder (FEMA): The FEMA is the primary legislation in India which regulates
cross-border transactions and related activities. FEMA and the rules made thereunder
are administered by the RBI.

With RBI’s liberalisation policy in 1990s, the private sector banks boomed again. In India,
they have been categorised into two types by the financial regulators; Old Private Sector
Banks (emerged prior to 1968) and New Private Sector Banks (emerged after 1968). The Old
private sector banks had been too small in 1969 to be included in the nationalisation and
hence preserved their independence whereas the new private sector banks emerged after the
policy change by RBI. At present, there are 22 private sector banks in India. The old private
banks are smaller in size and more regional in nature compared to the new ones. Having
witnessed the ill-effects of unregulated expansion of the public banks after nationalisation,
private banks are much more cautious about opening new branches. Private sector banks
mainly target corporate salaried individuals as their consumer base for their salary accounts
and credit cards. In terms of loans and deposits, Private banks appeal to the younger
generation and foreign nationals because of their online application processes, ease of
approval, better management, faster processing, doorstep delivery and quality customer
service. Owing to the monthly targets and sales goals, their performance as a business is
much more reliable as compared to public sector banks. However, higher processing fees,
elevated interest levels on loans and pre-payment clauses with lock-in periods and penalties
make them an unapproachable option for consumers on a budget. However, with respect to
financial performance in terms of most parameters like net interest margins and non-
performing assets (NPA), in spite of occupying a much smaller portion of the industry as
compared to Public Sector Banks (PSBs), private sector banks are much better placed.
 CHAPTER:2

COMPANY 1: RBL BANK

RBL BANK
RBL Bank formerly Ratnakar Bank is one of India's fastest growing private sector banks with
an expanding presence across the country. Vishwavir Ahuja was the founder of RBL bank.
The Bank offers specialized services under six business verticals namely: Corporate &
Institutional Banking Commercial Banking Branch & Business Banking Retail Assets
Development Banking and Financial Inclusion Treasury and Financial Markets Operations.
As on December 2020 the bank services over 9.08 million customers through a network of
403 branches 1344 BC branches and 412 ATMs spread across the country. Established in
1943 RBL Bank started a transformational journey under a new management team in 2010.
On 9 August 2013 Ratnakar Bank announced that that it has agreed to acquire Royal Bank of
Scotland's Business Banking Business Credit Cards business & Mortgage portfolio in India
subject to approvals from Competition Commission of India (CCI).
  PRODUCT PROFILE
 Corporate finance: RBL Bank’s dedicated corporate finance division is there to help
our corporate and institutional clients deal with all their financial requirements be it
making investment decisions or structuring their capital whether debt or equity. We
help our SMEs and MSME clients devise short- and long-term financial strategies and
help implementing them, so that they can maximize shareholder value and earn high
profits on investments of all kinds. Our team can help across a myriad of corporate
finance scenarios.
 Transactional banking: digital banking with efficiency and comfortable transactions
for consumers. Cash management services and trade are provided.
 Financial markets: Financial stock markets and capital markets with easy
transactions. Forex and bullion services.
 Wholesale client services: Engaging and understanding customer needs, providing
best-in-class products and services, being responsive and quick in resolving queries.

 CLIENT PROFILE

 Financial institution group- RBL Bank’s Financial Institutions Group (FIG)

establishes and maintains strategic relationships with banks and financial institutions
across the globe. consists of corresponding banking and FI services, Non-bank financial
institutions

 Corporate banking- Services such as digital banking, solutions and offerings,

international banking and expertise.

 Govt Banking- RBL Bank’s Government Banking team establishes and maintains
strategic partnerships with Central Government, State Governments, Central & State
Public Sector Undertakings, Smart Cities and other government affiliates.

 MNC corporate banking- The MNC Corporate Banking team at RBL Bank caters to the
banking needs of Multinational Companies present in India.

 Inclusive financial institutions- Inclusive Finance Institution (IFI) establishes and

maintains strategic relationship with various Micro-Finance Institutions (MFIs), Small
Finance Banks (SFBs) and Non-Banking Finance Companies (NBFCs) operating in
affordable finance segment to make positive impact in the lives of
unbanked/underbanked.
  PRESENT MARKET SHARE
Present market share of RBL bank stands at 204.5 rupees with a volume of 9,319,327. It has
a market capital of 12,216 cr.

 FUTURE STRATEGIES
RBL bank plans to grow at a target share price of 255 by the end of the annual year currently
the share price lies at 180 rupees as on 20th July. The company looks to increase marginal
profits which are a concern over the years. They aim for expansion and more reach of
branches by the end of this year. RBL aims to end the fiscal year with 425 branches across
India. They target to open 75 branches this year with rapid expansion. RBL is also aiming for
digital push in future through contactless and faster banking. RBL Bank has also been
working on increasing granularity of retail deposits and retiring high-cost chunky money.

 FINANCIAL INFORMATION
 This is the financial balance sheet of RBL bank for the year 2021 and 2020.

 ACHIVEMENTS
• Business today kpmg best bank award 2021.
• Financial express best savings product award 2020
• Ministry of electronics and IT best net banking by merit award 2019.
• Business today best small bank award of 2019.
• Aadhar excellence award 2018.
 COMPANY PROFILE

COMPANY 2: UJJIVAN SMALL FINANCE BANK

History/founders profile
Ujjivan Financial Services Limited started operations as an NBFC in 2005 with the mission
of providing a full range of financial services to the economically active poor who are not
adequately served by financial institutions.

We were the largest MFI in the country in terms of geographical spread having our
operations was spread across 24 states and union territories, and 209 districts across India.
Ujjivan's erstwhile business was primarily based on the joint liability group lending model for
providing collateral free, small ticket-size loans to economically active poor women. We had
also offered individual loans to Micro & Small Enterprises ("MSEs"). Ujjivan had adopted an
integrated approach to lending, which combines a high customer touch-point typical of
microfinance, with the technology infrastructure and related back-end support functions
similar to that of a retail bank.

On October 7, 2015, Ujjivan received an in-principle approval from the RBI to set up a Small
Finance Bank and floated its wholly owned subsidiary ‘Ujjivan Small Finance Bank
Limited’. The Company transferred its business to Ujjivan Small Finance Bank which
subsequent to the RBI licence commenced its banking operations from February 01, 2017.
Ujjivan Small Finance Bank Ltd. is also included in the Second Schedule to the Reserve
Bank of India Act, 1934.

Subsequent to the transfer of business, as mandated by the RBI, Ujjivan Financial Services
Limited got itself registered (registration number 02.00287) as a Core Investment Company
(NBFC-NDSI-CIC). Its main objects are to carry on the business of making investments in
group company(ies) in the form of securities and providing guarantees etc. and to carry on
financial activities, whether in India or outside, in the nature of investment in bank deposits,
money market instruments (including money market mutual funds and liquid mutual funds),
government securities, and to carry on such other activities as may be permitted and
prescribed by the relevant statutory authorities for core investment companies from time to
time.

As a part of its on-going CSR initiatives, Ujjivan is partnered with Parinaam Foundation
which undertakes the community development programs, educational programs and financial
literacy programs across many places in India. Further, Ujjivan is also in partnership with
Piramal Foundation for executing free medical aid and water related services to various
communities.
Ujjivan Small Finance Bank Limited (the wholly owned subsidiary of our Company as on
June 30, 2019) is a mass market focused small finance bank in India, catering to financially
unserved and underserved segments and committed to building financial inclusion in the
country.

Our Promoter, Ujjivan Financial Services Limited (UFSL) commenced operations as an

NBFC in 2005 with the mission to provide a full range of financial services to the
‘economically active poor’ who were not adequately served by financial institutions. On
October 7, 2015, UFSL received RBI In-Principle Approval to set up a Small Finance
Bank(SFB), following which it incorporated Ujjivan Small Finance Bank Limited as a
wholly-owned subsidiary. UFSL, subsequent to obtaining RBI Final Approval on November
11, 2016 to establish and carry on business as an SFB, transferred its business undertaking
comprising of its lending and financing business to our Bank, which commenced its
operations from February 1, 2017. We are a ‘scheduled bank’ included in the Second
Schedule to the Reserve Bank of India Act, 1934.

Ujjivan Small Finance Bank has a diversified portfolio with branches spread across 24 states
and union territories and a customer base of 4.72 million as of June 30, 2019. Apart from the
network of branches, ATMs and Automated Cash Recyclers, we have a phone banking unit
that services customers in eleven languages, a mobile banking application that is accessible in
five languages as well as internet banking facility for individual and corporate customers. Our
focus is to use technology as an enabler for our customers that allows us to customize and
deliver products and services to suit their needs.

Product Profile
ASSET PRODUCTS 
MicroBanking

Products: Group loans, Individual loans, and Agriculture and allied loans

Ticket size: Group loan – `2,000 `60,000 `30,000 `60,000 `51,000 `200,000 `60,000 `200,000

Kisan Pragati Card: `50,000 `1,000,000

Tenure: Group loan (1 - 2 years), Agri Group Loan- 2 years, Individual Loans (6 months – 36
months) Kisan Suvidha – 2 years, Kisan Pragati Card – Up to 5 years

` 10,933 Crores
Asset book

47 + Lakhs
Customer base

Micro & Small Business (MSE)

Products: Secured Loans and Overdraft

Ticket
size: `1,000,000 `2,500,000 `1,000,000 `10,000,000 `2,500,000 `20,000,000 `300,000 `1,000,
000

Tenure: 1 year (OAP and BEO), 3 - 10 years (secured) and 3 - 7 years (LAP)

` 980 Crores
Asset book

14, 500 +
Customer base

Affordable Housing

Products: Construction and Purchase, Home Improvement, Composite Home and Home

Equity

Ticket size: ` 200,000 ` 7, 500,000

Tenure: 3 - 20 years

`1, 524 Crores
Asset book

19,000 +
Customer base

Personal Loans

Products: Loan to salaried customers

Ticket size: ` 50,000 `1, 500,000

Tenure: 1 - 5 years

` 79 Crores
Asset book

5, 300 +
Customer base

Vehicle Loans

Products: Two-wheeler loan and electric three-wheeler loan

Ticket size: ` 26,000 ` 250,000,

Tenure: 1 - 3 years

`12 Crores
Asset book

1, 800 +
Customer base

Financial Institutions Group

Products: Term loan to NBFCs and MFIs

Ticket size: `10 `25 `50

Tenure: 1 - 3 years (maximum up to 5 years)

` 549 Crores
Asset book

35
Customer base
DEPOSIT PRODUCTS 
Retail

Current Account: Regular Current Account, Premium Current Account, Business Edge

Current Account

Savings Account: Regular Savings Account, Privileged Savings Account, Senior Citizens

Account, Minor Savings Account, Basic Savings Bank Deposit Account (BSBDA)

Term Deposit: Fixed and Regular Recurring Deposits, Tax saved Fixed Deposit

Goal Based Savings

Digital Savings and Fixed Deposits

`4,724 Crores
Deposit base

47 + Lakhs
Customer base

Institutional

- Fixed Deposits

- Current Account

- Savings Account

- Term Money

- Certificate of Deposit

`6,056 Crores
Deposit base

579
Customer base
THIRD-PARTY PRODUCTS 
Life Insurance

Partners

 Bajaj Allianz Life Insurance

 Aditya Birla Sun Life Insurance
 HDFC Life Insurance

Offerings

 Credit Life Insurance

 Term Insurance, Endowment
 POS and ULIP

55 Lakhs
Lives insured

General Insurance

Partners

 ICICI Lombard General Insurance

 Bajaj Allianz General Insurance

Offerings

 Motor, Property, Home content

 Personal accident
 Health Insurance

16,296
Assets secured

Health Insurance

Partners
  HDFC Ergo Health Insurance Co. Ltd.

Offerings

 Health Insurance

4,500 +
Lives secured through health insurance

CLIENT PROFILE
Ardisia Ltd. is a subsidiary of Creador III L.P. Creador is a private equity firm focused on
long-term investments in growth-oriented businesses in India, Malaysia, Indonesia, Vietnam,
Philippines and Singapore.

Elevar Equity, a human centered venture capital firm, invests in transformative and scalable
businesses focused on customers in low income communities primarily in India and Latin
America. The Elevar team spends a significant amount of time in the field to obtain ground
up insights into the priorities, challenges, spending patterns and aspirations of underserved
customers. These insights, when combined with market analysis, have translated into specific
investment themes in financial services, education, housing and healthcare. The Elevar
Method of investing has democratized the provision of essential services for over 20 million
low income customers, catalyzed billions of dollars of capital into 25+ companies led by
world-class entrepreneurs and generated outstanding returns for investors.

International Finance Corporation (IFC), a member of the World Bank Group, is the largest
global development institution focused exclusively on the private sector in developing
countries. Established in 1956, IFC is owned by 184 member countries, and works in more
than 100 developing countries. It facilitates companies and financial institutions in emerging
markets to create jobs, generate tax revenues, improve corporate governance and
environmental performance, and contribute to their local communities. IFC's vision is that
people should have the opportunity to escape poverty and improve their lives. It aims to bring
economic opportunities to underserved communities where needs are greatest, particularly in
the low income states of India.

India continues to be a major recipient of funds from IFC. The World Bank investment arm
has so far invested $4.8 billion in the country, making India, IFC's largest portfolio
accounting for 9.5% of its total funding, according to the organization's annual report.

IFC has committed over 36 projects in India in FY2014-15 for total financing of $984
million. Of this IFC has contributed $934 million, while $50 million was mobilized from
other investors. The organization, has a strong focus on low-income states in the country.
International Finance Corporation (IFC), a member of the World Bank Group, is the largest
global development institution focused exclusively on the private sector in developing
countries. Established in 1956, IFC is owned by 184 member countries, and works in more
than 100 developing countries. It facilitates companies and financial institutions in emerging
markets to create jobs, generate tax revenues, improve corporate governance and
environmental performance, and contribute to their local communities. IFC's vision is that
people should have the opportunity to escape poverty and improve their lives. It aims to bring
economic opportunities to underserved communities where needs are greatest, particularly in
the low income states of India.

India continues to be a major recipient of funds from IFC. The World Bank investment arm
has so far invested $4.8 billion in the country, making India, IFC's largest portfolio
accounting for 9.5% of its total funding, according to the organization's annual report.

IFC has committed over 36 projects in India in FY2014-15 for total financing of $984
million. Of this IFC has contributed $934 million, while $50 million was mobilized from
other investors. The organization, has a strong focus on low-income states in the country.

Founded in 2009, CX Partners Fund 1 Limited focusses on providing growth equity to mid-
market companies in India. The fund has investments in different sectors ranging from
consumer products & services, financial services, healthcare, information technology &
outsourcing, niche manufacturing and business services.

NewQuest is the leading direct secondaries private equity platform focused on the Asia-
Pacific region. They specialize in providing alternative liquidity solutions to private equity
asset owners, such as financial institutions, corporations, family offices, hedge funds and
private equity funds. They acquire listed and unlisted assets in both portfolio and single asset
situations through highly tailored transactions which address particular objectives of sellers
as well as the needs of the underlying portfolio companies. NewQuest was established in
2011 from the spin out of Bank of America Merrill Lynch's Asian Private Equity team and a
portfolio acquisition of over 20 private equity investments. NewQuest has extensive
experience in sourcing, executing, managing, and divesting private equity and special
situation stakes across Asia and currently manages two funds with capital commitments of
over US$700 million. NewQuest is registered with the Hong Kong Securities and Futures
Commission.

Bajaj Holdings & Investment Limited (BHIL) is the erstwhile Bajaj Auto Limited, a flagship
company of the Bajaj Group. It was incorporated under the Indian Companies Act, 1913, and
has its registered office at Mumbai-Pune Road, Akurdi, Pune – 411 035. The Bajaj Group is
amongst the top 20 business houses in India. Founded in 1926, at the height of India's
movement for independence from the British, the group has an illustrious history. The
integrity, dedication, resourcefulness and determination to succeed which are characteristics
of the Group today, are often traced back to its birth during those days of relentless devotion
to a common cause. The Late Shri Jamnalal Bajaj, founder of the Group was a close
confidant and disciple of Mahatma Gandhi.
Present Market Share
Ujjivan Small Share Price, Ujjivan Small Stock Price, Ujjivan Small Finance Bank Ltd. Stock
Price, Share Price, Live BSE/NSE, Ujjivan Small Finance Bank Ltd. Bids Offers. Buy/Sell
Ujjivan Small Finance Bank Ltd. news & tips, & F&O Quotes, NSE/BSE Forecast News and
Live Quotes

Ujjivan SFB is likely to fix the issue price at Rs 37, the upper limit of IPO price band. Most
brokerages that rated the Rs 750 crore public issue had a ‘subscribe’ rating on it. Priced at
around 2.5 times its book value, the IPO was available at a heavy discount compared with its
peers.
Future Strategies
Ujjivan SFB to focus on expanding market share in next 2 years

The bank have been able to sustain the momentum of the first two quarters and performed a
little better than that. We have been able to retain the NIMs. In fact, the NIMs have gone up
on a sequential basis from 10.5 to 10.9. The profit has nearly doubled at 98%.

our loan book has grown by 40% and deposits by 98%. CASA has also grown substantially at
128% year on year and we finished our branch rollout for this year. We have 574 branches
now. We are in very good shape in terms of capital because we just finished a very successful
IPO just a month ago. We would just focus on growth and expanding market share in the next
two-two and a half years.

FOCUS ON DIGITAL BANKING AND

ANALYTICS
● User-friendly digital interface to extend bank’s reach and offer a strong

banking platform and focus on user adoption with programs like

Digi Buddy

● Invest in API platform, innovations, fintech partnerships to widen

product offerings/ banking solutions

● Invest strategically to integrate technology into operations to empower

customers, reduce costs and increase efficiencies

● Adopt robotic processes to automate operational processes

● Data analytics to be used to offer customized solutions

● Establish USFB as a modern technology enabled bank

BUILD A STABLE & GRANULAR DEPOSIT BASE

● Improve share of CASA, recurring and fixed deposits by building a sticky

deposit base and attracting new customers; focus on retail deposit base to

reduce cost of funds

● Selectively open branches in urban areas with large customer base

● Target mass customer acquisition through focused programs

FINANCIAL INFORMATION
ACHIEVEMENTS
2021

Special Commemorative Award 2021 for Small Finance Bank category by NABARD

Great Place To Work® Institute: Ranked 11th among ‘India’s Best Companies to Work For
2021’

IDEX Legal award 2021 - Litigation Department of the Year

The Outlook Money Awards – Small Finance Bank of the year (Editor’s Choice)

Indian Bank Association – 16th Annual Banking Technology Award 2021 (Small Finance
Bank Category):

Winner: Best Digital Financial Inclusion Initiatives

First Runner Up: Best Technology Bank of the Year

First Runner Up: Best IT Risk & Cyber Security Initiatives

Business Today - KPMG Best Bank and Fintech Jury Award 2020 in innovation, workforce
& talent and enterprise resilience (qualitative) for Small Finance Bank category

Inclusive Finance India Awards 2020 : Small Finance Bank for Achieving Financial
Inclusion among SFBs

Resulticks BFSI Digital Stallion’s – India Chapter Awards 2020 :

Best Brand

Excellence in the Digital Marketing

Best API banking Implementation

Best ROI based Digital Marketing Campaign

Best Use of Facebook

2020

Asia Money Best Bank Awards 2020 : India’s Best Bank for Micro-finance

Great Place To Work® Institute 2020 :

Ranked 5th among Best Large Workplaces in Asia

Ranked 3rd among India’s Best Companies to Work for 2020

Recognised as India’s Best Workplaces in Small Finance Banks 2020

Recognised as ‘The Laurates’ for having ranked among the Top 100 companies for 10 years

Recognised as Best Workplaces Among Organizations with More than 10,000 employees

Recognised as India's 100 Best Workplaces for Women 2020

UiPath Automation Excellence Awards 2020 - India & South Asia : Jury recognition Award
in the Excellence in Cognitive Automation category for the bank’s RPA initiatives

Ranked #6 Amongst India's Best Companies To Work 2019

We have been ranked No.6 amongst India's Best Companies To Work For 2019 as per a
study conducted by Great Place to Work' Institute and Economic Times across 20 industries.
Ujjivan has consistently featured among the top 25 Companies to Work For in India for
nearly a decade now. We are also recognized as the Best in Banking, Financial Services and
Insurance Industry (BFSI) and Best among all organizations with more than 10,000
employees for inspiring trust among our employees, for instilling pride in them, for creating
an environment within the workplace that promotes camaraderie and for many other reasons
that makes Ujjivan one of India's best companies to work for. We strongly believe this
achievement was made possible because of our employees who carry the passion with
purpose to serve the unserved and underserved.
COMPANY 3: DCB BANK LIMITED

Development Credit Bank (DCB) Limited is a private sector scheduled commercial Bank in India.
The new generation banks received the scheduled commercial bank license from the bank regulator,
Reserve Bank of Indian. DCB Bank received the license on 31 May 1995. A professional
management team guided by the Board of Directors runs the Bank. DCB Bank’s business segments
include Retail, micro-SME, SME, mid-Corporate, Agriculture, Commodities, Government, Public
Sector, Indian Banks, Co-operative Banks, and Non-Banking Finance Companies (NBFC). It has
approximately 10 laky customers. DCB Bank is a new generation private sector bank with 352
branches across 19 states and three union territories. It is a scheduled commercial bank regulated by
the Reserve Bank of India. It is professionally managed and governed. DCB Bank has contemporary
technology and infrastructure, including state-of-the-art internet banking for personal and business
banking customers.

HISTORY:

Historically, DCB Bank has its origins in Mumbai from a series of Co-operative bank mergers with
the Ismailia Co-operative Bank Limited and the Masala Wala Co-operative Bank, respectively, to
form Development Co-operative Bank, that changed to Development Credit Bank after the Reserve
Bank of India granted it the scheduled bank license in May 1995. DCB Bank offered shares to the
public by an initial public offering (IPO) in 2006.In 2007 Development Credit Bank Ltd (DCB) has
appointed Mr. D E Edwardian as an Additional Director of the Bank. In 2009, Development Credit
Bank Ltd (DCB) appointed Mr. Suhail Nathani as an Additional Director of the Bank at the Meeting
of the Board of Directors of the Bank held on January 29, 2009. Development Credit Bank Ltd (DCB)
has appointed Mr. Murali M Natrajan as an Additional Director of the Bank w.e.f April 29, 2009.
Further, according to the approval of the Reserve Bank of India, Mr. Murali M Natrajan has been
appointed as Managing Director (MD) & CEO of the Bank for three years from April 29, 2009.
In2010, DCB Appoints Mr. J.K Vishwanath as Chief Credit Officer.
Development Credit Bank Ltd. and ICICI Lombard GIC Ltd. in Bancassurance partnership.
DCB received permission to open two Semi-Urban / Rural branches in
Gujarat. The locations are Netrang, a Rural branch in Bharuch district, and Mandvi, a Semi-Urban
branch in Surat district. In 2011, Development Credit Bank (DCB) inaugurated its newest branch in
Gujarat at Vadodara. The branch is located on the Ground floor of the Startrek Building, Opposite
ABS Tower, OP Road, Vadodara. DCB Bank inaugurates the 81st branch at Mandvi, Surat District,
Gujarat.
In 2012. Development Credit Bank Ltd has informed BSE regarding updates on the Capital raising
plan - QIP issue and preferential issue. DCB Bank inaugurates new branches in Itarsi and Pipariya,
Madhya Pradesh. DCB Bank and ITZ Cash launch Freedom Pre-Paid Card. In 2013, Mr. Jamal
Pradhan was appointed as Additional Director on the Board of Directors of the –Bank Development
Credit Bank (DCB) has associated Credit Sudhaar, a credit health improvement company, to offer
DCB Payless Card to customers. Development Credit Bank Ltd has assigned a "CRISIL A1+"
(pronounced "CRISIL A one plus") rating for the Rs. 10.00 billion Certificates of Deposit program
(enhanced from Rs. 5.00 billion). The Name of the Bank has been changed from 'Development Credit
Bank Limited to 'DCB Bank Limited, effective from October 24, 2013. In 2014, DCB Bank Ltd
(Formerly Development Credit Bank Ltd) announced that its Information Security Management
System (ISMS) had been successfully certified against ISO 27001:2005 standard.DCB Bank
reappoints Nasser Munjee as part-time Chairman
The appointment of Mr. Atal Agarwal as Executive Vice President and Head - Corporate Banking,
Financial Institutions, and Investment Banking. The Company has changed its name from
Development Credit Bank Ltd. to DCB Bank Ltd. In 2015, DCB Bank, M2P launched the mobile
wallet service YAP.
DCB Bank Update on 150+ additional branches roll out plan. In the year 2016, DCB Bank launches
Aadhaar enabled ATM in Bengaluru. In FY 2017, as part of process improvement initiatives for Loan
against Gold, DCB Bank further expanded the 'One-hour loan approval/disbursal process' in many
more branches. The Loan against Gold business slowed down during demonetizations.In FY 2017,
DCB Bank acquired approximately 1683 new Non-Resident Indian (NRI) customers. The NRI
deposits achieved a growth of 16 percent in FY 2017 as compared to the previous year.In FY 2017,
DCB Bank launched its payment wallet named 'Cippy.' In FY 2017, DCB Bank added 36 new
relationships in Corporate Banking. As a result of the early warning systems in place and timely
management of risky exposures, the Bank's Corporate Banking portfolio quality remained stable.In
FY 2017, DCB Bank actively participated in Pradhan Mantri Jan-Dhan Yojana (PMJDY) and opened
26306 PMJDY accounts on March 31, 2017. The Bank has enabled Rupay Debit Cards for PMJDY
account holders. In FY 2017, DCB Bank was amongst the first banks to offer Unified Payment
Interface (UPI), a truly seamless and modern payment option on a mobile phone.In FY 2017 Cheque
Truncation System process was in-housed, resulting in cost savings and reduction in potential errors.
On a pilot basis, the printing of debit cards and PIN was also in-housed at NPC Chennai.In October
2015, DCB Bank had announced its plan to increase its network by 150 more branches in 24 months.
This plan was completed by October 2017, and the total number of branches as of March 31, 2018,
stood at 318.In April 2017, DCB Bank issued 21770000 equity shares through Qualified Institutional
Placement (QIP) at Rs 174 per share, amounting to Rs 378.80 crore.The Bank has increased its ATMs
from 515 in FY 2017 to 533 in FY 2018.During the financial year ended March 31, 2018, DCB Bank
added 17 new locations where dedicated sales teams are present for providing Mortgages and Micro
Mortgages advances. Although economic conditions were weak in FY 2018, DCB Bank maintained
the portfolio quality at an acceptable level in the commercial vehicles financing business during the
year.In FY 2018, the gold loan front end system 'Gradatim' was relaunched with additional features
that positively impacted frontline staff and customer experience. In order to compete with bigger gold
loan financing companies, DCB Bank launched the 'One Hour Gold Loan' processing at most of the
branches.DCB Bank, during the year, launched Bharat Bill Payment System (BBPS), which offers
integrated and interoperable pan India bill payment services. BBPS is considered to be safe, timely,
and convenient. During the year under review, DCB Bank launched DCB NiYo Cards in partnership
with Finney Solutions Pvt. Ltd. DCB NiYo Card to provide seamless compliant payroll benefits. The
product has the potential to simplify the human resource payroll processes of any organization. DCB
Moneykit Cards was launched in January 2018 in partnership with Sienna Systems Resources Pvt Ltd.
This is a distinctive proposition wherein loans get disbursed instantly to purchase consumer durables
or any other merchandise. The card has the unique feature of money on swipe wherein the customers
pay only when the loan limit is utilized.During FY 2018, there was a clear jump in usage of DCB
Payless Cards in Point of Sale (POS) and e-commerce. DCB Payless Cards is a unique product
offered by the Bank and is a preferred card for those self-employed and small businessmen who
cannot provide sufficient income proof or do not have an acceptable credit track record.During the
year under review, DCB Bank implemented a revolutionary service, 'DCB Remit,' that allows online
fund transfer from India to over 20 countries, including the USA, Canada, Australia, UK, UAE, and
Germany. The transactions can be tracked on smartphones or the web. DCB Bank has signed an
agreement with Instarem India Pvt. Ltd. for outbound money transfers to individuals from India. In
FY 2018, NRI deposits contributed to 8% of the Total Retail Deposits of the Bank. Almost 2000 new
NRI customers were acquired during the year, and over 3000 NRI accounts were opened.DCB Bank's
Corporate Banking portfolio quality remained stable during the year. In FY 2018, the Bank added 47
new relationships in Corporate Banking.In FY 2018, DCB Bank actively participated in Pradhan
Mantri Jan-Dhan Yojana (PMJDY). In FY 2018, DCB Bank implemented a new Business Internet
Banking (BIB) application for business users. The new system has several additional benefits. It
offers one-time payee registration for all transactions new cooling period policy on the addition of
payee payment to multiple beneficiaries with a single One Time Password (OTP) 24X7 funds transfer
through IMPS straight through RTGS funds transfer and scheduling future payments. Updating BIB
requests through a tracking mechanism has been made available online to branches and CMS service
teams to improve customer service.During the current year, 2018-19, CRISIL Limited upgraded the
Bank's rating for Tier II Bonds (under Basel III) to CRISILAA-/Stable and reaffirmed its rating on the
Bank's Certificates of Deposit Programme and Short-term Fixed Deposit Programme at CRISIL A1+.
The Bank continues to enjoy ICRA A+ (HB)/ (stable) rating for Basel III Compliant Tier II Bonds
Programme and ICRA A1+ rating for Short Term Fixed Deposits Programme and CARE A1+ for
Short Term Bank Facilities.In FY 2019, NRI deposits contributed to 8.6% of the Total Retail Deposits
of the Bank. During the year 1602 NRI customers were sourced, and 2616 NRI accounts were
opened.In FY 2019, DCB Bank added 23 new relationships in Corporate Banking.In FY 2019, the
Bank made gains by utilizing the trading opportunities in G-Sec presented by declining interest rates
in the second half of the year. It selectively invested in a few equity IPOs and booked moderate listing
gains. The Bank also invested in medium-term AAA corporate bonds and units of liquid mutual funds
to earn interest income on liquidity mismatches.During the FY2020, the Bank has been awarded the
Bombay Chamber of Commerce and Industry Mumbai for `Sustainable Environmental Initiatives for
CSR projects. Also awarded the Best CSR Project at Asian Customer Engagement & Forum - ACEF
HR & CSR Forum & Awards Mumbai. Also bagged BFSI Digital Innovation Award 2020 in BFSI
Technology Conclave by Indian Express. The Bank won the Award for SME Finflex Banking system
at Finnoviti 2020. The number of branches on March 31, 2020, stands at 336 [188 Retail branches and
148 branches in Agri and Inclusive Banking (AIB)]. The Bank has 504 ATMs as of March 31, 2020.

ORGANIZATION STRUCTURE:

BOARD OF DIRECTORS
Mr. Nasser Munjee (Chairman)
Mr. Murali M. Natrajan (MD & CEO)
Mr. Ashok Barat 
Mr. Amyn Jassani
Mr. Iqbal Khan  
Mr. Jamal Pradhan 
Mr. C. Narasimhan 
Ms. Rupa Devi Singh
Mr. Rafiq Somani
Mr. Shabbir Merchant
Mr. Shaffiq Dharmshi
Mr. Somasundaram PR
Mr. S. Sridhar

 
 SENIOR MANAGEMENT
Mr. Venkattesh R. (President and Head – Operations Technology & Human Resources)
Mr. Bharat Sampat( President and Chief Financial Officer)
Mr. Praveen Kutty (President and Head – Retail & SME Banking)
Mr. Sridhar Seshadri( Executive Vice President and Chief Risk Officer

FUNCTIONAL MANAGEMENT

Mr. Abhijit Bose (Chief Credit Officer)

Mr. Abhijit Shah( Chief Technology Officer)
Mr. Aditya Prasad (Chief Compliance Officer)
Mr. Ajay Mathur (Head – Collections & Commercial Vehicles )
Mr. Damodar Agarwal (Head – Payments & Strategic Alliances)
Mr. Gaurav Mehta Head – (Marketing, PR & Corporate Communications & Investor
Relations)
Mr. J. K. Vishwanath Head – (Corporate Banking)
Mr. K. K. Pandey Head – (Channel Sales & Emerging Markets)
Mr. Krishna Ramasankaran (Head – Credit, Retail & Small and Medium Enterprises)
Mr. Manoj Joshi Business (Head – Trade Finance)
Ms. Meghana Rao (Head – Branch Operations)
Mr. Narendranath Mishra (Head – Agri & Inclusive Banking)
 Mr. N. C. Kaushal Business( Head – Small and Medium Enterprises)
Mr. Pankaj Sood (Head – Branch Banking-Retail)
 Mr. Rajesh Verma (Head – Treasury, Correspondent Banking & Trade Finance)
 Mr. Sukesh Bhowal (Head – Mortgages & Gold Loans)
Ms. T. P. Anuradha (Chief Internal Auditor & Chief of Internal Vigilance)

PRODUCT PROFILE:
Loan against Gold
Loan against Gold is offered in almost all Retail and AIB branches across the country. In FY 2019, in
order to further improve the customer experience and reduce turnaround time for customers, the gold
valuation process has been in-housed in select branches on a pilot basis. The in-house valuation
process will be rolled out across the country in the near future. The Loan against Gold front end
system “Gradatim” enables us to offer a paperless platform for Gold Loan processing, thereby making
the customer and employee experience delightful. Our “One Hour Gold Loan” process continues to
delight our customers. The Bank has many unique gold loan products. Our objective is to build a
strong portfolio across the footprint.

Bharat Bill Payment System (BBPS)

BBPS offers integrated, interoperable and anytime anywhere bill payment service for the convenience
of the bill payers across India. It facilitates seamless payment of bills through both digital and
physical channels and empowers banks to operate the bill payment ecosystem .

DCB Debit Cards

The Bank offers cash back benefits for using its Debit Cards subject to maintaining prescribed
average balance in CASA. At the end of FY 2019, the Bank had approximately 500,000 Debit Cards.
The overall focus on “Digital India” is helping to increase digital transactions rapidly. DCB Debit
Cards also offer additional promotional benefits from time to time

DCB Money kit Cards

DCB Money kit Cards was launched in January 2018, in partnership with Sienna Systems Resources
Pvt Ltd. This is a distinctive proposition wherein loans get disbursed instantly for purchase of
consumer durables or any other merchandise. The card has the unique feature of money on swipe,
wherein the customers pay only when the loan limit is utilized.

DCB Bank Prepaid Cards

DCB Bank has full suite of payment products on its prepaid platform. It has a platform for product
providers and businesses with small ticket transactions that are currently conducted in cash. It helps
drive adoption of digital payments and the platform covers solutions across Card, Mobile and a
combination of Card and Mobile.

Insurance and Mutual Funds

The Bank has corporate agency for life insurance, health insurance and general insurance and has tie
ups for referring/distribution of mutual funds. The main intention of the Bank is to deepen
relationship with both deposit and loan customers while enhancing fee income. In case of death or
critical illness, lack of adequate insurance coverage can cause major financial stress to the family.
Keeping this in mind, the Bank strives to make customers aware of their insurance needs and take
informed decisions.

FINANCIAL INFORMATION:
 In FY 2020, the Bank has posted an Operating Profit of ` 753.06 crore (FY 2019 ` 646.60
crore) and a Net Profit of ` 337.94 crore (FY 2019 ` 325.37 crore)

 Total Assets have increased by ` 2,713.31 crore and reached ` 38,505.14 crore as on March
31, 2020 (` 35,791.83 crore as on March 31, 2019)

 Customer Deposits have increased by ` 2,241.09 crore and Advances have increased by `
1,777.29 crore. Your Bank has been contributing significantly to Priority Sector Lending
(PSL) and has achieved the overall PSL target as required by the Reserve Bank of India
(RBI).

 The Net Interest Margin (NIM) was 3.67% in FY 2020 as compared to 3.83% in FY 2019 and
the Current and Savings Accounts (CASA) ratio stood at 21.5% as on March 31, 2020

 Cost to Income Ratio has decreased to 54.5% in FY 2020 from 56.9% in FY 2019. Total
Branch network stood at 336 as on March 31, 2020 (333 as on March 31, 2019) and ATM
network was 504 as on March 31, 2020 (504 as on March 31, 2019)

 Provisions Other Than Tax have increased to ` 261.14 crore in FY 2020 from ` 140.06 crore
in FY 2019. The increase was mainly due to provision of ` 63 crore towards Covid-19
Regulatory Package Provision. The Bank is adopting a conservative approach towards
potential stress on account of Covid-19 and moratorium permitted by the Reserve Bank of
India. The Bank also made provision for existing and fresh Non Performing Assets (NPA)
slippages, and provision against Standard Assets.

 Gross NPAs have increased to ` 631.51 crore as on March 31, 2020 from ` 439.48 crore as on
March 31, 2019. Consequently, Gross NPA Ratio as on March 31, 2020 was 2.46% as
compared to 1.84% as on March 31, 2019. Net NPAs have increased to ` 293.51 crore as on
 March 31, 2020 as against ` 153.77 crore as on March 31, 2019. Consequently, Net NPA
Ratio as on March 31, 2020 was 1.16% as compared to 0.65% as on March 31, 2019. The
overall NPA Provision Coverage Ratio as on March 31, 2020 was 70.81 % (78.77% as on
March 31, 2019).

 Return on Assets (RoA) Ratio in FY 2020 was 0.90% as compared to 0.99% in FY 2019.

 Corresponding Return on Equity (RoE) Ratio in FY 2020 was 11.19% as compared to

12.08% in FY 2019

 Capital Adequacy Ratio (CAR) under Basel III as on March 31, 2020 stood at 17.75%
(16.81% under Basel III as on March 31, 2019).

FUTURE STRATEGIES
 
TARGET MARKET 
Keeping in view its inherent strengths, branch network, and expertise, the Bank’s target
market is mainly small business owners/self [employed/small business segments (traders,
shopkeepers, business owners, MSMEs, and SMEs). The Bank has chosen to have a limited
presence in the salaried segment. The MSME / SME sector is a vibrant and dynamic sector of
the Indian economy and plays a crucial role in the growth of the Indian economy. This
segment is resilient and displays an entrepreneurial spirit. The MSME sector plays a pivotal
role in the economic and social development of the country. In the long run, Goods & Service
Tax (GST) and other reforms are expected to benefit the economy. If MSME/SMEs reflect
their business/sales completely in their bank accounts, then banks will find it easier to extend
credit facilities for business expansion and working capital.
 
 
BRANCH / ATMs EXPANSION
As of March 31, 2020, the number of branches stands at 333 [Retail branches 189 and 144
branches in Agri and Inclusive Banking (AIB)]. In line with the stated strategy,
approximately 20 percent of the branches are in rural areas and 25 percent in semi-urban
areas. The branch expansion strategy, which led to the opening of 150 new branches between
October 2015 and October 2017, is now yielding results, with a very high proportion of the
branches breaking even in less than 24 months from the start of their operations. The new
branches have a standard look and feel, and they are designed to provide a unique, positive,
and seamless banking experience for the customer. The Bank has judiciously pruned ATMs
that are financially less viable, and it currently has 504 ATMs as of March 31, 2020,
compared to 533 a year earlier.

ACHIEVEMENTS
DCB Bank was the runner-up Best Small Bank in India recognized by Businessworld Magna Awards
2018. It was also rated as the Best Small Bank in India by BusinessWorld Magna Awards 2017. The
Bank was conferred the Good Corporate Citizen Award 2017– 2018 by the Bombay Chamber of
Commerce & Industry. This was in recognition of the activities actively promoted by the Bank for
sustainability and climate change mitigation across India
Corporate Social Responsibility (CSR)

Awarded by Bombay Chamber of Commerce and Industry, Mumbai for ‘Sustainable Environmental
Initiatives’ for CSR projects.

Awarded for Best CSR Project at Asian Customer Engagement & Forum - ACEF HR & CSR Forum
& Awards, Mumbai.

Human Resources

DCB Bank continues to be Great Place to Work-Certified™ for building a High-Trust and High-
Performance Culture™. It has also featured in the top 25 organisations among India’s Best
Workplaces in BFSI 2020.

Information Technology

“Tech Trendsetter” at India Banking Reforms Conclave & BFSI Awards

“Best Private Bank of the Year” by Indian Banking Summit and Awards 2019

“BFSI Digital Innovation Award 2020” in BFSI Technology Conclave by Indian Express

Award for SME Finflex Banking system at Finnoviti 2020.

CHAPTER 3 - RESEARCH METHODOLOGY

 OBJECTIVES
The main objective for making this collaborated report on private banking sector with a
research methodology of three companies helps student understand detail analysis on the
company and market performance. It helps in understanding of huge data and making a report
with responsibility and honesty. Study has been done on financial, strategical and critical
analysis of the firm.

 SCOPE
This report has all the aspects of regarding the growth and happening in private banking
sector. We analysed the main information through few private banks and discover their aim,
strategies and performances. It helps in understanding or predicting the path of company
through the data. We can get insights and information through the secondary data it adds up
as additional knowledge about the field. It was an opportunity to have close observations on
the sector.

 METHODOLOGY OF DATA COLLECTION

The data researched and presented in the report was secondary data through various sources
over the web and articles. Information is a collective report from various websites over the
web and individual effort for each company. Report consists of research on recorded and
trustable data with statistics and facts from verified sites. There was planning with a daily
process to understand and present the accurate data in the report. The presentation of required
data and precise data was sorted and presented accordingly. It was a good team work to
present the final report.

 LIMITATIONS
The few limitations we faced during the research were shortage of information regarding few
topics which were not put up by the company in any sources. Few companies could not get
future strategies, details about the organizational structure. Information is not exactly
trustable as they were not on verified sources to rely on.
Research amongst group members took some extra efforts and time as it has to be done
virtual and through online.

IRP COMPARITIVE ANALYSIS Q/A- IRP (Link)

CHAPTER 4- COMPARITIVE ANALYSIS

Swot analysis

 RBL BANK
Swot analysis consists of strength, weakness, opportunities and threats. Understanding and
analyzing all these aspects in a business.
  Threats- De growth in revenue and profits, increase in provisions in recent years,
Increase in NPA in Recent Results, Selling of insider stocks.
 Strengths- Book value of share started to improve over 2 years, Fpi and institutions
increasing their shareholding, MACD crossover above signal line
 Weakness- Decline in net profit and profit margins in FY, decline in revenue over
quarters constantly, not able to generate cash, MFs decreased their shareholding last
quarter
 Opportunities- Brokers upgraded recommendation or target price in the past three
months, Insiders getting stocks of company.

 UJJIVAN SMALL FINANCE BANK

Strengths:
 Stocks where Mutual Funds Increased Holdings in Past Month
 Efficient in managing Assets to generate Profits - ROA improving since last 2 year
 Growth in Net Profit with increasing Profit Margin (QoQ)
 Book Value per share Improving for last 2 years
 Company with Zero Promoter Pledge

Weakness
 Negative Breakdown First Support (LTP < S1)
 Expensive Underperformers (DVM) 17.2% returns for over 5.4 years
 Bearish Stocks - Stocks with Medium to Low Trendlyne Momentum Score 86.4%
returns for Nifty 500 over 4.5 years
 Lowest Momentum Scores (Technical Scores)74.1% returns for Nifty 500 over 4.5
years
 MFs decreased their shareholding last quarter
 190% returns for over 6.4 years
 Poor cash generated from core business - Declining Cash Flow from Operations for
last 2 years -25.7% returns for Nifty 500 over 1.9 years
 Declining Revenue every quarter for the past 2 quarters
 Declining Net Cash Flow: Companies not able to generate net cash
 Major fall in TTM Net Profit
 Weak Momentum: Price below Short-, Medium- and Long-Term Averages

Opportunity
 Turnaround companies- loss to profit QoQ300.8% returns for Nifty 500 over 6.9 years
 Decrease in Provision in recent results
 Threats
 Companies with high market cap, lower public shareholding
 Stocks with Expensive Valuations according to the Trend line Valuation Score
177.2% returns for Nifty 500 over 4.5 years.
 Increasing Trend in Non-Core Income
 Stocks with high PE (PE > 40)
 Increase in NPA in Recent Results

Others
 Average Financial Performers - Stocks with Medium Trendline Durability Score
versus Benchmarks 187.6% returns for Nifty 500 over 4.5 years
 RSI indicating price weakness
 Top Losers

 DCB BANK

STRENGTHS:
 Rising Net Cash Flow from Operating Activities .
 Book value per share improving from last 2 years .
 Company with zero promorter pledge .

WEAKNESSES:
 Red Flag: High Interest Payments Compared to Earnings
 Negative Breakdown First Support (LTP < S1)
 MFs decreased their shareholding last quarter
 De-growth in Revenue and Profit
 Decline in Net Profit with falling Profit Margin (QoQ)
 Declining Revenue every quarter for the past 2 quarters

OPPORTUNITIES:
 Companies with current TTM PE ratio less than 3 years, 5 years and 10 years.
 Brokers upgraded recommendations or target price in the last 3 Months.

 Decrease in provision in recent results.

 Stock with low PE(PE< = 10)
THREATS:
 De-growth in the revenues, profits, operating profit margins in recent quarterly
results.
 Increase in NPA in recent results.

CHAPTER 5: CONCLUSION

This research project is based on private sector banks. It is an opportunity to learn about the
sector using few companies such as RBL bank, Ujjivan small finance bank, DCB bank. It
helps us understand and gain knowledge. In this report we have put up our research
observations using secondary data. History and evolution of private sector industry, market
players in private banks etc. was a team research followed by Individual parts of each
company and its details. Financial and strategical insights of companies were analyzed and
presented. We as a team discussed on the objectives and scope of research. Swot analysis was
done on the companies through various sources and compared.

Group efforts were put on and collaborated team work was done with responsibility and
honesty in research. We could understand the strengths and weakness among us as a team and
planned accordingly. This initial experience on research work would add on our skills and
knowledge to do many more projects.

 ANNEXURE
Company 1 – RBL bank

https://www.moneycontrol.com/india/stockpricequote/banks-private-sector/rblbank/RB03
https://www.rblbank.com/about-us
https://economictimes.indiatimes.com/rbl-bank-ltd/quarterly/companyid-7750.cms
https://www.thehindubusinessline.com/money-and-banking/rbl-bank-to-focus-on-branch-
expansion-in-next-few-years/article33996860.ece
https://www.slideshare.net/korivisravankumar/rbl-bank-strategy-analysis-and-formulation
www.wikipedia.in

Company 2- Ujjivan small finance bank

www.moneycontrol.com
www.wikipedia.com
https://www.ujjivansfb.in/
www.economictimes.in

Company 3- DCB bank

 https://www.moneycontrol.com/india/stockpricequote/banks-private-sector/
dcbbank/DCB01
 https://www.dcbbank.com/pdfs/DCB-Bank-Announces-Third-Quarter-Results-FY-
2020-21-Mumbai-January-23-2021.pdf
 https://www.dcbbank.com/about-us
 https://en.wikipedia.org/wiki/DCB_Bank
 dcbbank.com/about-us
 https://www.dcbbank.com/pdfs/DCB-Bank-Annual-Report-2019-20.pdf