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SERVICE REPORT MBA

Report Date and time 2/09/2020,1:01P.M Machine Name U162 Engine Assembly
line
Reported By Mr.Murugasan Station Number OP70
Call attended By Mr.Chandra Sekar Equipment Number
Response Date and time 2/09/2020,1:02P.M Warranty Yes / No
Call Nature Verbal / E-Mail / Work Order Chargeable Yes / No
Customer Name TVS Motor Notification No.
Address Mysore Activity Start Date 09/09/2020

Contact Person Mr.Murugasan Activity End Date 09/09/2020

Phone +91 9900011650 Ext. Serviced by Velmurugan


Mail Id P.Murugesan@tvsmotor.com

Service Problem Reported AMC Good Will


Nature of Job Serv Request
Pro Third Party

Problem Reported:
Details Of Service Visit Performed:
PLC Logic are not Matched & Program Upload was not possible(Device data name is empty)
1. Device data name is empty error cleared
2. Upload the PLC Program from PLC.
3. PLC Logic Comparison are done with online & It is matched.

Customer Remarks:

Customer satisfaction rating with respect to quality of job performed and response to customer.
1 to 6 - Poor / 7 to 8 - Good / 9 - Very Good / 10 - Excellent

1 2 3 4 5 6 7 8 9 10

Any other comments you would like to give:

TITAN Engineering & Automation Limited, Precision Engineering Division 28, Sipcot
Industrial Complex, Hosur- 635 126. Tel.: 04344 664931/932; Fax: 04344 276523;
E-Mail: tasaftersales@titan.co.in, Format No.: 4532/ 001
SERVICE REPORT MBA

Service Engineer Signature Customer Signature & Name

TITAN Engineering & Automation Limited, Precision Engineering Division 28, Sipcot
Industrial Complex, Hosur- 635 126. Tel.: 04344 664931/932; Fax: 04344 276523;
E-Mail: tasaftersales@titan.co.in, Format No.: 4532/ 001

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