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MARY THE QUEEN COLLEGE OF QUEZON CITY, INC.

Preference between On-Site and Work from Home Set-Up and

Its Effects to Work Efficiency among selected Workers of

Mary the Queen College of Quezon City

A Research

Presented to

Mr. Sammy E. Marcos

Presented by:

Aregadas, Janna Rose

Dadivas, JM

Naag, Alizzah Marie

Sabino, Angel May

Valentino, Meena Kyra

2022

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Chapter I

The Problem and Its Background

This chapter contains an introduction to the study, stating its significance of the study,
identifying the scope and delimitation of the study, covering out the definitions of terms used,
research paradigm, and conceptual framework that conveys a sample that is truly representative of the
study.

Introduction 

Business is the most essential role in our life it gives us relationships with our workers,
new ideas and experience throughout the years of working and it helps us pay our daily
expenses.
Since the global pandemic started mostly all of the employees have been having a hard time
working at home and losing productivity with all the distractions that are causing them to
lose focus while working, while some of the employees prefer working from home for all of
their busy schedules needed to be done.

The COVID-19 outbreak has made working from home (WFH) the new way of
working for millions of employees in the Philippines and around the world. Due to the
pandemic, many workers and employers had to switch, quite suddenly, to remote work for
the first time and without any preparation.

Adopting this flexible way of working has been presented as a planned choice that
requires a period of design, preparation, and adaptation to allow organizations to effectively
support employees’ productivity and ensure them better work-life balance. However, the
COVID-19 outbreak has substantially forced most organizations to adopt this way of
working, often without providing employees with the necessary skills required for remote
work. As previously mentioned, studies have reported both advantages and disadvantages

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related to remote work. Its effects, therefore, have been quite explored. On the other side, the
need to examine how WFH, as a “new way of working,” has affected the well-being and
productivity of employees with no prior remote work experience and to identify specific
work conditions affecting remote work during the COVID-19 crisis is imperative.

The researchers conduct this study on what will be the Preference between On-Site
and Work from Home Set-Up and the Effects on Work Efficiency Among Workers of Mary
the Queen College of Quezon City

Background of the Study

Working from Home [WFH] has been rising for years, as more occupations use
computers and telecommunications; more people have reliable home Internet connections,
and more families have both parents working full time. The Covid-19 pandemic accelerated
this process by forcing a large fraction of the global workforce to switch to WFH at least
temporarily. Compared to Working from the Office [WFO], WFH has the potential to reduce
commute time, provide more flexible working hours, increase job satisfaction, and improve
work-life balance. However, little is yet known about some of the more fundamental
consequences of WFH, including its effects on productivity and which factors play a role in
making WFH more or less productive than WFO (WSJ, 2020; Financial Times, 2021b).

A potential concern is that the pandemic affected estimates of productivity


changes during WFH. However, several pieces of evidence suggest that this is not a major
concern. First, the effects on work time and productivity begin immediately at the move to
WFH, not gradually as the pandemic developed. Second, the decline in productivity is also
observed among employees without children at home, though to a lesser degree, so the

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detrimental productivity effects are not solely driven by school closures. Third, changes in
work time and productivity do not correlate with the evolution of the pandemic, such as the
rate of infections or easing of lockdown measures. Fourth, there is a decline, not an increase,
in sick days during WFH. Finally, as with many information technologies firms, the
company’s economic performance was quite strong throughout the pandemic, so employees
were not at more risk of job loss.

The researchers are expecting that this research will identify the Preference between On-
Site and Work from Home Set-Up and Its Effects to Work Efficiency among Workers of
Mary the Queen College of Quezon City and also aims to give more information on what
needs to be done to overcome this barrier in the workers' Preference.

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Statement of the Problem

The purpose of this study is to know the preferred setup of the selected workers of Mary
the Queen College of Quezon City. If they want on-site or work from home set up and its
effects on their efficiency in work.

1. What is the demographic profile of the selected workers of Mary the Queen College of
Quezon City in terms of:

1.1. Gender

1.2. Income

1.3. Age

2. What are the preferences of the respondents in terms of set up of their work?

3. What are the reasons of the respondents on choosing an on-site set up?

4. What are the reasons of the respondents for choosing a work from home set up?

5. How much did they pay for their bills (electricity, internet, and etc.)?

6. Do they prefer chaotic work place or chill and silent work place?

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Research Paradigm

Figure 1

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Conceptual Framework

As shown in the figure, the researchers are looking at which Preferences between
On-site and work from home Set-up are more efficient among workers. Pandemic has a big
impact on the people in terms of work. The impacts of pandemic work in the current situation
are that individuals must continue to do their jobs despite the most challenging
circumstances.  The researchers are only focusing on preferences of On-site and work from
home Set-up, and which of the two become more effective during pandemic, and How
pandemic affects the workers.

Hypothesis

HO-Work onsite is more efficient than work from home on selected workers of Senior High
School respondents

H1-Work from home is more efficient than work onsite on selected workers of Senior High
School respondents

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Scope and Delimitation

This study focuses on selected workers of Mary the Queen College of Quezon City. Its
main purpose is to determine and understand what the workers at Mary the Queen College of
Quezon City prefer between working on-site and working from home set-up and also this
research conducted to gather more information and ideas and give some information about
effects on their work efficiency at work.

The main source of this data is by doing an in-depth survey with the respondents and
considers every aspect of a selected workers personal opinion regarding the Preference
between On-Site and Work from Home Set-Up and Its Effects to Work Efficiency among
selected Workers of Mary the Queen College of Quezon City

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Significance of the Study

The result of the study is based on the workers in Mary the Queen College of Quezon
City. Furthermore, this study will be beneficial and effective especially to the following
people and organization.

To the Company Organization


            This study will help the company to know the importance of assessing their workers'
performance on their own preferences of working setup.

To the Workers
      This study will let them know the importance of knowing the effectiveness of working on
their preferred work setup. 

To the Researchers
         This study served in great part for the completion of the researcher’s course
requirement. This will help them to be aware of the effects on work efficiency of the working
setup preference.

Future Researchers
           This study will be an effective and helpful reference for the researcher who would
intend to make any further study particularly with the effects of working setup preferences on
work efficiency of the workers.

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Definition of Terms

Company - According to Wikipedia, a company is a legal entity representing an association


of people, whether natural, legal or a mixture of both, with a specific objective.

Efficiency- a variable used to determine a respondent only using a small amount of energy
and little effort to finish a certain task

Employee- According to oxford languages and Google employee is a person employed for
wages or salary, especially at a non-executive level.

Income- According to Wikipedia income is the consumption and saving opportunity gained
by an entity within a specified timeframe

Organization-According to Wikipedia. Organization is an entity such as a company,


an institution, or an association comprising one or more people and having a particular
purpose.

Preference- According to Merriam webster a preference is a choosing of or special liking for


one person or thing rather than another or others

Researchers-According to Vocabulary.com researcher is someone who conducts research.


An organized and systematic investigation into something

Workers- According to Merriam webster the meaning of Worker is one that works
especially at manual or industrial labor or with a particular material 

Working from Home-According to Wikipedia (WFH) is an arrangement in which


employees do not commute to a central place of work, such as an office building, warehouse,
or retail store. 

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Working On-Site- According to collinsdictionary.com (WOS) is a someone or something is


on-site, they are in a particular area or group of buildings where people work, study, or stay

Chapter II

Review of Related Literature and Studies

This chapter contains ideas, a completed thesis, generalizations or conclusions,


methodologies, and other items. Those included in this chapter aid in familiarizing
of information that is relevant to it and similar towards the current study.

Local Literature

According to (Ava Daza, 2020) One of the most drastic impacts of the COVID-19
pandemic is the 180-degree change in work setups and arrangements across the globe. Since
the implementation of nationwide and localized lockdowns, companies have adapted the
‘new normal’ by allowing more flexible working options for their employees. The future of
the office has also been one of the most pressing discussions, especially in the real estate
industry, as its role in disease prevention was raised.

Many businesses have considered the possibility of completely shifting to working


remotely, considering the ‘trend’ to be less of a seismic shift and more of a continuation of
the gradual arc of evolution that’s been going on since the office was invented.
In the Philippines, almost 72% of companies have operated remotely as the country was
placed under community quarantines. In a study conducted by Sprout Solutions, it was found

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that the BPO industry (31%), information and communication (9.79%), and healthcare
(8.51%) sectors were the biggest industries that let employees work from home during the
Enhanced Community Quarantine implemented last March.

Foreign Literature

According to (Sammi Caramela,2021) Many employees and business owners alike have
been working from home for years, thanks to developments in tech that make remote work
possible. For a growing number of Americans, this is the norm. Now, amid the recent
COVID-19 outbreak, most companies and their workers are following suit, raising the
question.
A survey by Airtasker says yes. Researchers polled 1,004 full-time employees throughout the
U.S. about their productivity, their commutes and other facets of their lives. Among that
group were 505 people who worked remotely. The study found that working from home not
only benefits employees by eliminating their daily commutes, it also increases productivity
and leads to healthier lifestyles. It's a win-win situation that workers relish for its flexibility –
but often at the cost of their work-life balance.

       Some of the employees prefer working from home rather than working at an office and
there are various reasons for this preference, one of the most influential reasons for preferring
working from home is the flexible scheduling options (Lupu, 2017) states that flexible
scheduling enables employees to have a certain autonomy in planning their daily lives,
including both employee and family activities according to their needs, such as taking their
children to school or go to the doctor. Ford and Butts (1991:20) mention the possibility of the
employees to modify their working schedule daily or even hourly. Wienclaw (2019:2) lists

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the benefits of flexible scheduling option as follows: being free to sleep in and work late,
starting and ending early, working forty hours in four days instead of five or six days a week,
scheduling personal appointments (e.g., physician, dentist, hairdresser) during office work-
hours and completing the work later in the evening without using vacation days. Another
benefit of working from home for the employees is saving time in commuting to the office,
avoiding rush-hour traffic. Ford and Butts (1991:20) claim that eliminating the stresses of
driving in rush hour traffic may represent the most important advantage for many employees.
Wienclaw (2019:2) indicates that by not commuting, employees will have more free-time to
spend with their families. There is also a financial benefit from many aspects for the
employees working from home. They can save money “by dispensing with the commute to
the office” (Wienclaw 2019:2), such as “savings in gasoline and vehicle wear” (Ford and
Butts 1991:20), “costs for parking or other transportation” (Wienclaw 2019:2). Employees
can also save money by eliminating costs of appropriate office clothing and lunches (Ford
and Butts 1991:20). Another financial benefit they have is decreased cost with
“babysitting/kindergartens/nurses” (Lupu 2017:695) and “not having to pay for afterschool
programs” (Wienclaw 2019:2).

Local Studies

MANILA, Philippines Leechiu said there are multinational companies that want
workers back in offices because of numerous “security breaches” they dealt with. In an
earlier briefing, LPC reported that some firms had problems with employees resigning from
their posts without returning work-from-home equipment like laptops, which may contain
confidential company data. Productivity is also an issue for these multinational firms,
Leechiu said, because this was a “big compromise” for these companies when they decided
to implement remote work. This, despite numerous studies showing that productivity

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improved for professionals in select industries due to the work-from-home setup. Some call
centers in ecozones are reportedly willing to lose their tax breaks just to continue remote
work for their employees, who would need to contend with expensive fuel when they return
onsite regardless if they drive cars or commute to work. But for now, Leechiu believes that
an exodus of IT-BPM from office spaces is still far from happening, citing the need for these
companies to send employees they hired at the height of the pandemic to the office for
mentoring. He added that companies should adopt an “acceptable” ratio for onsite and offsite
reporting. Companies would likely start ditching traditional office spaces if the current work-
from-home setup stays for much longer, threatening to upend the business of landlords that
have grappled with high vacancy rates amid the pandemic. (Philstar,2022)

Foreign Studies

Evaluating the Impact of Working from Home on Productivity and Work-Life Balance
in China In an attempt to reduce employee turnover and increase productivity, companies are
increasingly allowing employees to work from home. Researchers analyzed the impact of
working from home on productivity and work-life balance by randomly assigning some
employees of a call center in China to work from home. Working from home significantly
increased employees’ productivity and job satisfaction, although they were less likely to be
promoted than similar-performing peers working in the office.

Employee satisfaction increased, and attrition declined. Emanuel and Harrington


(2021) studied call-center workers at a large US company, including those who abruptly
moved to WFH in response to Covid-19. Productivity rose in the switch to remote work.
However, average productivity was lower for remote workers than office workers. They
conclude that remote work has an adverse selection effect, and more productive workers

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prefer to be at the office. WFH may be relatively effective for call-center workers, who work
independently and follow scripts. K¨unn et al. (2020) analyze an occupation with extremely
high cognitive demands but no collaboration: professional chess players. They had lower
quality performance when playing online during Covid-19, compared to in-person
tournaments. Of course, the highly unusual occupation makes it difficult to generalize from
their findings. A policy that goes beyond WFH is Working from Anywhere [WFA], in which
an employee is allowed to choose where they live and work. This might provide additional
benefits in quality of life, managing a dual-career couple, or real estate prices. Choudhury et
al. (2019) study a natural experiment in which examiners at the US Patent and Trademark
Office were allowed to work from anywhere. Productivity rose by 4.4%, with no decline in
the quality of work. However, they note that these jobs do not require significant
collaboration and coordination. None of these studies were able to analyze potential
mechanisms underlying differences in productivity between WFH and WFO. This study is, to
our knowledge, the first that is able to provide evidence on this question.

Synthesis

It is getting more common for organizations to offer their employees the option to
work from home for various reasons, such as decreasing office rent costs, balancing work life
for the employees and saving time on commuting. Working from home alternative has gained
importance with the quarantine period during pandemic Covid-19 as many countries apply
physical distancing strategy to avoid the pandemic. Therefore, working from home has
become the only alternative for some employees. As one of the most important business
factors for organizations is the productivity of their employees, it is important to find out

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whether working from home has an influence on productivity, whether the influence is
positive or negative and whether there has been a change in the factors since 2000.

Home working opens up a new range of possibilities for the way businesses can work
and structure themselves. With the outbreak of the coronavirus (COVID-19) pandemic, home
working has given some employers the flexibility they need to continue their business
operations while prioritizing staff and customer health and wellbeing as part of their public
health responsibility.

Prior to the coronavirus pandemic, working from home was on the increase as many
employers identified the benefits that it can bring to their business and the improved work-
life balance for their employees. Even if you don't think working from home would be
beneficial for your business, employees with 26 weeks service have a statutory right to
request flexible working arrangements such as home working and, as an employer, have to
seriously consider such requests.

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Chapter III

Research Methodology

This chapter presents the methods and procedures used in this study. It includes research
design, respondents of the study, sampling technique, research instruments, data gathering
procedures, and statistical treatment of data.

Research Design

The Researchers used Causal Comparative Study for Our Design which is used to
obtain evidence of cause-and-effect relationship between two or more than two variables,
where one/some variable/s would be the Dependent and another/rest of the variable would be
independent ones. 

We aim to see the difference between working from home and working on-site on
how they differentiate the employees' work efficiency during their working hours. 

For our Research Study, we used the Mixed method For, Quantitative The researchers
made use of questionnaires to gather the data from selected workers in MQCQC, and for
Qualitative we relied on the data that we obtained from questionnaires and documents

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Research Instrument

This study will use a survey questionnaire and a Google Form interview to collect
data. The survey questionnaire will be presented to selected Mary the Queen College of
Quezon City workers who will be the respondents, and they will be asked to answer Yes or
No questions based on their experiences.

This will aid the researchers in determining whether preference between on-site and
work-from-home setup is more efficient, as well as its effects for work efficiency among
selected workers.

Respondents

The respondents of this Research Study are workers of Mary the Queen College of
Quezon City, which much prefer the new normal Work from home or Work Onsite, as of
now from what we’ve seen the target of our respondent. Were 16 teachers from Senior High
School, and 14 respondents from other workers, for a total of 30 respondents of workers of
Mary the Queen College of Quezon City

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Sampling Techniques

The purposive sampling technique was utilized in this study. It was used to learn more
about a specific occurrence rather than making statistical assumptions, or when the
population was tiny and specific.

Data Gathering Procedure

The following steps were done in gathering data:

Before we start our research, we need to get permission from the workers we'll be
using. Identify and finalize the research equipment that will be used in the study. Distribute
the research instrument to our school's employees. Obtain the research instrument and sort
the qualitative and quantitative data into categories. Separately analyze the qualitative and
quantitative data. Quantitative data is analyzed using a percentage distribution and a measure
of central tendency, whereas qualitative data is determined using verbatim coding. Request
the assistance of the research teacher in calculating data using the acquired research
instrument. Finally, inquire about the study's status with the research teacher.

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Statistical Treatment

The data that will be gathered on this research, will be treated as Inferential Statistics.

1. Percentage distribution – This is used to analyze the numbers of On-Site and Work
from Home Set-Up

2. Formula:

Percentage = F/N x 100

Where:

P = Percentage

F= value

N= total value

3. Independent T-test.

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Where:

T= T-value

x1 and x2 = means of the two groups being compared

SS1 and SS2 = sum of squares of two groups being compared

N1 and N2 = Number of observations of the two groups.

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