Assignment 3.

1 Sales Distribution - Case Study

To begin, I want to discuss the business process I became familiar with while working with the SAP SD
module. Because the customer is the primary stakeholder in the sales and distribution process, the SD
module focuses primarily on the customer. As I had previously learned, I began by creating a customer
record, which stores information about the customer, such as the customer's name, address, email
address, and many other related customer information. All of this information can be referred to as the
customer master as a whole. In addition to that, during this particular lesson, I was instructed on how to
create a client inquiry. The customer inquiry procedure consisted of the following components: inquiry
number, product name, product quantity, and product description. In addition, I gained knowledge regarding
creating a quotation that referred to and reflected the client's inquiry. A quote is made based on the query
that has already been created because a citation is a promise from the vendor. In a nutshell, as an
overview of this SD module, I learned about the process of selling a product or products to a customer,
beginning with the entry of the customer's information and continuing until the payment is received from the
customer in the account receivable. This module was quite informative.

Step 1: Create New Customer

Step 2: Create Contact Person for Customer

Step 3: Create BP relationship

Step 4: Create Customer Inquiry
Step 5: Create Customer Quotation

Step 6: Create Sales Order Referencing a Quotation

Step 7: Check Stock Status
Step 8: Display Sales Order

Step 9: Start Delivery Process

Step 10: Check Stock Status

Step 11: Check Outbound Delivery Status

Step 12: Post Goods Issue

Step 13: Check Stock Status

Step 14: Create Invoice for Customer

Step 15: Display Billing Document and Customer Invoice

Step 15: Display Billing Document and Customer Invoice

Step 16: Post Receipt of Customer Payment

Step 17: Review Document Flow

“I affirm that I have not given or received any unauthorized help on this assignment, and that this work is
my own.”