Professional Documents
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Ttransformacional Leadership
Ttransformacional Leadership
DOI 10.3233/HSM-17129
IOS Press
Abstract. This article examines the effect of transformational leadership on friendship at the workplace and organizational
climate at a major military organization, in the Isfahan province of Iran. The study also examines the mediating role of
organizational climate in these relations. This is a descriptive-correlative study. Considering the number of questions in the
questionnaire, a sample of 530 individuals was selected and questionnaires were distributed among them. After collecting
the questionnaires, 502 of them were fully completed and used for data analysis. Structural equation modeling (SEM) and
the Sobel test were used to analyze the data. The results show that transformational leadership has a positively significant
effect on friendship at the workplace and organizational climate. Organizational climate has a positively significant effect on
friendship at the workplace. Moreover, organizational climate has a mediating relation between transformational leadership
and friendship at the workplace. The results also show that military commanders can promote interpersonal and organizational
relationships by changing their leadership style, and thereby create a friendly atmosphere among military personnel, leading
to increased satisfaction and motivation as well as defense commitment. Implications of these results for practitioners and
researchers are discussed.
Keywords: Transformational leadership, friendship at the workplace, organizational climate, military forces
0167-2533/18/$35.00 © 2018 – IOS Press and the authors. All rights reserved
320 N.A. Kohan et al. / Friendship, transformational leadership
nature of friendship differentiates friendly relation- organizational plan of military forces, which is based
ships among colleagues from their other relationships on precise respect for hierarchy may take away oppor-
[52]. In most organizations, the formal structure tunities for friendship among the personnel.
determines the people with whom we have to cooper- Hierarchy is one of the obstacles to friendship at
ate and relate. In other words, people are codependent the workplace. It is also one of the most important
based on their duty [15]. Friends at the workplace are aspects of bureaucracy and includes control of the
referred to as ‘close’ friends and not ‘best’ friends. subordinates by superiors and can reduce friendship
These relationships can become closer based on at the workplace [32]. However, it can be claimed
personality, similarity, proximity, and shared duties. that if a commander uses transformational leadership
However, if there are factors outside of the work- style, he can reduce the harmful effects of hier-
place that people share and have in common, these archy and increase friendship among personnel by
friendships turn into very close ones or even best improving the organizational climate. It has long been
friendships [37]. assumed that military organizations should have seri-
The good character of a commander can be a very ous bureaucratic and hierarchical structures where
important factor in creating friendly relationships formal relationships are dominant between the lead-
with his members. However, if a commander has little ers and other employees. However, due to changes
power distance with his members and socializes with in attitudes and culture, employees now demand to
them out of work settings, then their friendly relation- have interpersonal relationships within these orga-
ship can become very close and they may become best nizations where friendship at the workplace has
friends. Nielsen et al. [38] consider the dimensions helped to improve many of the problematic trends
of friendship at the workplace to include opportunity that used to entangle military organizations over
for friendship and prevalence of friendship. the years.
The factors influencing friendship at the work- According to Mises [35] the word ‘bureaucracy’
place can be categorized into personal or contextual is invective and often has an opprobrious meaning.
factors. Personal factors include sex composition, Merton [33] points out that the horrid hybrid term
personality, and similarity. Contextual factors include ‘bureaucrat’ already has an absolutely negative mean-
workplace and external factors. Workplace factors ing. Reviewing the literature on bureaucracy, it can
include division of labor, position level in the orga- be observed that most researchers have mentioned its
nizational hierarchy, distance between home and negative functions and consequences in the organiza-
workplace, job similarity, cohesion, and organiza- tion and the society [58]. Veblen, Dewey, Warnotte,
tional culture. External factors include life events, and Merton have emphasized the fact that bureaucra-
socialization, and external leisure activities (such cies are not so effective and have in fact dehumanizing
as picnics and sports competitions) [32]. Contrary consequences for the people who work in these orga-
to other friendships that take place between people nizations [45]. Morgan [36] considers bureaucratic
with similar backgrounds, friendship at the work- organizations as myopic organizations trapped in the
place can happen between personnel with different status quo and accepting the current reality as an
age, gender, position, and work levels [1]. Trust, inevitable reality.
commitment, kindness, and the value of shared infor- There are pioneering business enterprises and soci-
mation between the parties are necessary for creating etal organizations such as the AES corporation, the
friendship at the workplace [19]. Friendship at the ESBZ, Resources for Human Development, The
workplace is mostly created based on team work Morning Star Packing Company, Sun Hydraulics
requirements in an organization. The greater the need Corporation, David Allen Company, and INET
for team work, the higher the need for friendship Oxford (Institute for New Economic Thinking at
at the workplace [38]. Therefore, in military orga- the Oxford Martin School) that reject the top-down
nizations that are based on team work, we should imposed authority and power sham, in favor of col-
expect a greater degree of friendship at the work- legial decision making, opting instead for collegial
place compared with other organizations. However, control and responsibility [13].
Berman et al. [3] believe that a workplace culture that Some of the positive functions of friendship at the
emphasizes fear and personal benefit may be detri- workplace that can be created by leaders include:
mental to creating friendly relationships. Even though increased employee commitment to the organization
in such cultures friendships do occur, organizational [46], increased the work enjoyment and creativ-
attempts at enhancing friendships do not exist. The ity of employees [66], boosted morale, reduced job
322 N.A. Kohan et al. / Friendship, transformational leadership
turnover and management of work-related stress [27], work or their neighbors at their organizational place
increased intimacy [52], job involvement, job sat- of residence.
isfaction, and employee motivation [47], improved According to military scholars [22, 56], friendship
communication [3], creation of an informal net- creates an intense affective bond between comrades
work and improvements in team performance [26], that makes them fight for one another. Friendship
reduced stress [14], increased commitment and enriches and adds an ethical dimension to the rela-
group cooperation [21], facilitation of leader-member tionship between fellow soldiers. History shows that
exchange and positive reactions in followers [49], and friendship bonds between homogenous groups of sol-
psychological safety [6]. diers have played an important role in connecting
Considering the positive consequences mentioned them in battle. Friendship is a key instrument in cre-
regarding friendship at the workplace, it can be ating cohesion among soldiers. It can function as an
argued that creating friendly relationships at work essential motivational instrument that helps in boost-
by military leaders can alleviate the negative effects ing group cohesion [67]. The support provided by
of bureaucratic and hierarchical structures in military fellow soldiers and sharing information as well as
organizations and create a more desirable and humane unit cohesion on the battlefield are greatly needed in
organizational climate by reducing the power dis- a military force. Therefore, one of the most important
tance between leaders and followers while facilitating functions of friendship at the workplace in mili-
the relationships between them. tary organizations is to increase defense commitment
among the personnel.
2.1.1. Friendship at military organizations When colleagues turn into friends, a greater sense
The proposed notion of a flat army (a connected of cohesion and social embeddedness is made possi-
and engaged organization) by Pontefract [42] and ble. This suggests that organizations should focus on
recent changes in military forces indicate that mil- measures that promote friendship among colleagues
itary organizations should put aside their harsh and who have work-related interactions [34]. Kirke [24]
pessimistic views about the employees and create has categorized various informal relationships in a
an atmosphere based on friendship where comrades military unit that have been presented in Table 1.
remain in the organization for one another and fight Maintaining national security is one of the most
for one another during a war. important functions that military organizations pro-
Comrades in armed forces have great feelings of vide [10]. Therefore, it is a national security threat
friendship toward one another. The affection among to have dissatisfied and exhausted personnel with
soldiers enables them to withstand a formidable lack of commitment. In this respect, one factor in
enemy army. Soldiers in a war situation are willing maintaining national security is to create a friendly
to accept many dangers for loyalty to their comrades and positive relationship network in military orga-
in a combat unit. Mutual affection between soldiers nizations in order to enhance employee morale and
and their sacrifice for one another is a necessity for spirit.
their survival. It is evident that such an approach is It is important to comprehend the factors that
beneficial not only to the soldiers but also to military enable soldiers to fight to the very end. In many coun-
organizations. Therefore, one of the most important tries and during the world wars, various studies were
and necessary bonds in the armed forces is friendship carried out suggesting that friendship, group cohe-
or comradeship [62]. sion, morale, and fighting for comrades are among
Friendship at the workplace may be particularly the most important reasons why soldiers keep fight-
important when people work together for long periods ing [55].
of time in areas that provide little opportunities for
making friends outside the work setting (e.g. military 2.1.2. Studies on friendship at the workplace
jobs that involve living far from home where there is in military forces
little chance to develop friendships outside the work Kaplan and Rosenmann [22] have conducted a
environment). Furthermore, in stressful jobs (such as research to study the affective bonds between com-
military jobs) having close friends can provide people batant soldiers and three different groups of military
with the support and counselling they need in order colleagues, best friends among civilian men, and
to adapt to their work [47]. Since military personnel friends from the opposite sex. The results indicate that
usually live away from their home towns, they need to affective bonds between combatant soldiers and their
develop friendly relationships with their colleagues at military colleagues and best male civilian friends
N.A. Kohan et al. / Friendship, transformational leadership 323
Table 1
Friendship in a military unit
were greater than their bonds with friends from the Siebold [54] offers a standard model of group
opposite sex. cohesion in an army, which is based on the bonds
Engl [9] investigated the friendship experience by between military personnel and friendship among
officers and soldiers in the US Continental Army them. This model involves a primary group cohe-
during the years 1775–1783. The results show that sion and a secondary group cohesion. He concludes
officers and soldiers experienced different types of that group cohesion in the army is the result of a
friendship. Officers formed friendships based on mil- primary group cohesion (colleague and leader bond)
itary status, decency, and politeness while soldiers and a secondary group cohesion (organizational and
found their friends within informal and friendly social institutional bond). The nature of the social bonds
gatherings. This was an indication of their different between colleagues is based on trust and teamwork.
values.
Klepper et al. [25] studied friendship networks 2.2. Transformational leadership and friendship
among the Royal Naval College students in the at the workplace
Netherlands. They investigated friendship forma-
tion and military discipline among the students. The Transformational leaders are people who utilize
results indicated that the students tended to adjust their charisma and vision to bring about changes
their military discipline with the level of disci- in their followers and create personal motiva-
pline presented by their friends. They also showed tion in them. Transformational leadership involves
task-based dependence and had limited freedom in inspirational motivation, idealized influence, indi-
choosing their friends. vidualized consideration, and intellectual stimulation
Verweij [62] studied the role of friendship and [12]. Inspirational motivation is the ability of leaders
comradeship in armed forces while investigating the to clearly depict a vision in a way that is appealing
difference between comradeship, brotherhood, and to the followers. Idealized influence consists of the
friendship in a military context. These differences behavior presented by a leader that enables the fol-
were analyzed by taking help from the Achilles and lowers to identify themselves with it. Individualized
Patroclus story, war poetry, and the book by Aristotle consideration is the amount of attention that leaders
on friendship. The results indicated that in military pay to their followers’ needs and the way leaders act
organizations, friendship is a prerequisite to forming as mentors or coaches who listen to their concerns
comradeship bonds. [51]. Transformational leadership is highly related
324 N.A. Kohan et al. / Friendship, transformational leadership
to issues such as cohesion, organizational effective- In military organizations, the commanders’ behav-
ness, personnel satisfaction with supervisors, and ior can have a profound influence on the members’
the perceived group performance. Transformational behavior. If a military commander demonstrates pos-
leadership theory has also been investigated in the itive behavior, has a good character, and treats his
military context [12]. Transformational leadership followers well, this type of behavior will also spread
is an important resource in a military context that among the colleagues. On the contrary, if a com-
guarantees high levels of performance, loyalty, and mander does not behave well, it is possible that
commitment [51]. his followers will show aggressive and negative
Using positive principles by transformational lead- behaviors toward one another. In a military unit,
ers in military organizations can enhance personnel the commander plays an important role in creat-
morale [51]. Leaders’ positive characteristics create ing friendly relationships among the personnel. A
positive conditions, which influence employee well- military commander can promote great friendships
being and promote positive organizational behaviors by creating a secure and stress-free organizational
[17]. An increase in positive emotions creates a climate. Here, great friendship means creating an
stronger feeling of connectedness with others and extensive network of positive behaviors and attitudes
helps people feel closer to important people in their among members, in which many people develop good
lives. Moreover, studies indicate that being positive interpersonal relationships and have positive attitudes
expands peoples’ trust in one another and improves toward one another. This could create more potential
social interactions [39]. Optimism and emotional opportunities for the development of friendly rela-
intelligence are two important traits that leaders tionships. On the contrary, if a military leader spreads
should create in the workplace. Optimist leaders insecurity and anxiety in his unit and shows destruc-
tend to consider positive aspects of difficult situa- tive behaviors, a hostile atmosphere may grow, in
tions and their high emotional intelligence enables which the personnel blame one another for work-
them to be flexible and to adapt to stress and change related problems and difficulties. Lack of trust in such
while fostering strong work relationships that pro- a unit will distance people from one another and will
mote trust and fairness [59]. Nielsen et al. [38] define remarkably reduce friendship at the workplace. In
friendship prevalence based on the degree of trust these circumstances only a few people will become
among the personnel and believe that if the per- friends and their friendship should be called a ‘small
sonnel trust one another, friendship will spread in friendship’.
the workplace. Huang [19] believes that trust and Based on the above discussion and considering
kindness are necessary to create friendship at the that transformational leadership creates positive
workplace. When leaders have a positive mood, their behaviors and attitudes in the workplace, strengthens
followers will have a positive mood as well [35]. employees’ morale, and increases cohesion in the
Transformational leadership focuses on employees’ work environment, the first research hypothesis is
personal concerns, which can strength their posi- suggested as follows:
tive feelings and emotions [51]. Transformational
leaders create positive relationships among their fol- H1. Transformational leadership in a military unit
lowers. Evidence shows that experiencing positive has a positive and significant relation with friendship
interpersonal relationships creates certain psycholog- at the workplace.
ical, mental, social, and emotional advantages for
people [5]. Recently, researches conducted on hap- 2.3. Transformational leadership and
piness or subjective well-being, which is its scientific organizational climate
construct, indicated that people who repeatedly expe-
rience positive affect tend to be more successful in Organizational climate is defined as a set of mea-
various aspects of life such as friendship [39]. Trans- surable characteristics of the work environment that
formational leaders focus on employees’ strengths, is directly or indirectly perceived by the people who
which creates strong interpersonal ties [51]. work and live in it and it is assumed that these char-
High-quality relationships in the Leader-Member acteristics influence their motivations and behaviors
Exchange create friendship at the workplace through [30]. Organizational climate is the result of perceptual
emotional and social bonds. Through open and honest consensus among members about the organization
interactions between leaders and followers, friend- [15]. Organizational climate is used as a man-
ship is strengthened among employees [60]. agerial technique that helps in comprehending the
N.A. Kohan et al. / Friendship, transformational leadership 325
employees’ attitudes regarding their work envi- four strategies proposed by Cameron [5] in order
ronment [31]. Organizational climate consists of to obtain positive performance from employees.
feelings, perceptions, and values shared by employ- Garcı́a-Guiu et al. [12] show that utilizing transfor-
ees in the work environment and includes trust, sense mational leadership in a military organization can
of belonging to the organization, confidence, and loy- bring about changes in the followers. Some of these
alty. More than three decades of research in the field changes include boosted morale, trust, and a more
of organizational climate shows that the employees’ cohesive work environment. If team members have
perception of the organizational climate is directly strong perceptions about the affective climate of an
formed by leadership style and management behavior organization, positive experiences regarding the high
[31]. Hamidianpour et al. [16] showed that manage- quality relationships in leader-member exchange will
ment behavior and leadership style are among the emotionally motivate them to develop friendship at
most important factors influencing organizational cli- the workplace [66]. In a positive emotional climate,
mate. Leaders and followers can work together to leaders pay attention to employees’ emotional needs
create an attractive, ethical, and positive organiza- and encourage sharing and developing positive
tional climate [28]. emotions in them [37]. In view of the above discus-
Leaders significantly influence organizational sion and considering that a positive organizational
climate by expressing positive emotions. Thus, trans- climate leads to positive outcomes such as boosted
formational leaders contribute to the creation of a morale and occupational well-being, optimism,
positive work climate. good feelings, trust and a more cohesive work
Emotional behavior and leadership style greatly environment, and since transformational leaders
influence the improvement of organizational climate can facilitate these outcomes, the third and fourth
[30]. Increased positive emotions create a greater research hypotheses are suggested as follows:
sense of connectedness with others and influence our
feelings about others. Employees that experience H3. Positive organizational climate plays a medi-
positive emotions at work tend to have more respect ating role in the relation between transformational
for one another and enjoy a better organizational leadership and friendship at the workplace.
climate [35]. Considering the above discussion,
the second hypothesis of the study is suggested as H4. Positive organizational climate has a positive
follows: and significant relation with friendship at the work-
place in a military unit.
H2. Transformational leadership in a military unit
has a positive and significant relation with organiza-
tional climate. 3. Method
2.4. Mediating role of positive organizational This is an applied study in terms of its purpose and
climate is descriptive and survey in nature.
Table 2 Table 3
Sample distribution Validity and reliability analysis
Population Categories Sample Size (individuals) Variables Item Sources Factor Cronbach
Commissioned Officers 197 Loading Alpha
Non-commissioned Officers 253 Friendship at the FO1 Nielsen 0.73 0.80
Artisan Personnel 52 Workplace FO2 et al. (2000) 0.81 0.76
Total 502 FO3 0.69 0.78
FO4 0.73 0.74
FO5 0.87 0.74
The sampling distribution of this study is presented FO6 0.82 0.75
in Table 2. FP1 0.86 0.81
FP2 0.81 0.77
3.2. Instruments FP3 0.88 0.75
FP4 0.84 0.78
A three-part questionnaire was used in this study. FP5 0.87 0.80
Transformational leadership was measured using FP6 0.76 0.89
Multifactor Leadership Questionnaire (MLQ) devel- Transformational TL1 Bass and 0.84 0.76
oped by Bass and Avolio [2]. The MLQ is a 29-item Leadership TL2 Avolio, 1997 0.80 0.81
instrument, which measures four individual trans- TL3 0.86 0.73
formational leadership behaviors, namely idealized TL4 0.90 0.82
influence, inspirational motivation, intellectual stim- TL5 0.92 0.87
ulation, and individualized consideration. Military TL6 0.83 0.86
organization climate was measured using the three TL7 0.82 0.79
constructs of unit cohesion, morale, and perceived TL8 0.90 0.81
organizational support (POS), based on the research TL9 0.84 0.87
by Wright et al. [65]. Unit cohesion was mea- TL10 0.70 0.76
sured using the three-item scale by Podsakoff and TL11 0.81 0.79
Mackenzie [41], while morale was measured based TL12 0.78 0.75
on the research by Wright et al. [65] using a sin- TL13 0.80 0.77
gle item. The respondents were asked to report their TL14 0.73 0.75
unit morale using the five-point Likert scale com- TL15 0.72 0.77
prising of five degrees from very low to very high. In TL16 0.76 0.72
research, it is more common to use multi-item mea- TL17 0.82 0.78
sures, however, it is acceptable to use a single-item TL18 0.81 0.76
measure to collect data on a specific factor [65]. Per- TL19 0.87 0.79
ceived organizational support was measured using TL20 0.85 0.80
the eight-item measure suggested by Dawley et al. TL21 0.81 0.74
[8]. Friendship at the workplace was measured using TL22 0.71 0.70
the Nielsen et al. [38] questionnaire. Questionnaires TL23 0.75 0.72
were completed using self-report method based on TL24 0.84 0.78
the five-point Likert scale. TL25 0.87 0.80
TL26 0.83 0.75
TL27 0.77 0.76
3.3. Validity and reliability of the questionnaires
TL28 0.86 0.81
TL29 0.82 0.71
The validity of the questionnaires was approved
Organizational UC1 Podsakoff and 0.73 0.77
by military and academic experts. Moreover, the con-
Climate UC2 Mackenzie (1994) 0.74 0.80
struct validity of the questionnaires was investigated
UC3 0.81 0.79
using confirmatory factor analysis by the statistical
M Wright 0.76 0.80
software AMOS 22. The results of the confirmatory
et al. (2012)
factor analysis indicate the acceptability of the ques-
tionnaires. Factor loadings are considered as validity (Continued)
N.A. Kohan et al. / Friendship, transformational leadership 327
Table 3 4. Findings
(Continued)
Among the respondents, 102 people (20%) have
Variables Item Sources Factor Cronbach
high school diploma, 36 people (7%) are college grad-
Loading Alpha
uates, 309 people (61%) have bachelors’ degree, 54
POS1 Dawley 0.92 0.81 people (11%) have masters’ degree and 1 person (1%)
POS2 et al. (2010) 0.89 0.83 has a Ph.D. degree. In terms of their age, most of
POS3 0.77 0.79 the respondents (71.26%) belong to the age group of
POS4 0.82 0.83 29–36.
POS5 0.79 0.76 Kolmogorov–Smirnov test was used to examine
POS6 0.82 0.78 normality of the data. The results in Table 4 indicate
POS7 0.74 0.75 that considering the significance level of 0.05, these
POS8 0.73 0.76 data have normal distributions.
Considering the normal distribution of the data and
indicators for the 53 questions of the questionnaires. the possibility to use parametric tests, AMOS 22 soft-
All of the factor loadings were above 0.66 indicating ware was first used to test the fitness of measurement
the proper construct validity. models. In Table 5 fitness indices for these models
Questionnaire variables, Cronbach’s alpha, and are shown. Comparing the values of indices with the
factor loadings have been presented in Table 3. All the acceptable amount, it can be concluded that these
coefficients related to Cronbach’s alpha were greater indices have suitable values.
than 0.7 indicating the reliability of the question- After testing the total fitness of measurement mod-
naires. els, fitness indices for the structural model were also
tested. Table 6 shows the indices for fitness of the
3.4. Data analysis structural model.
As is shown in Table 6, the values of fitness indices
This study examines the effect of transformational indicate the suitable fitness of the structural model.
leadership on friendship at the workplace and inves- Based on the results of structural equations model
tigates the mediating role of organizational climate. (Fig. 1), research hypotheses were tested and pre-
Therefore, after testing the validity and reliability of sented below.
the questionnaire, measurement models and research Figure 1 shows standardized estimates of structural
hypotheses are tested. Structural equation modeling coefficients for the structural model. These estimates
(SEM) is used to test research hypotheses and to were obtained by structural equation modeling.
investigate the relation between dependent and inde- Critical ratio (CR) and P values were used to
pendent variables. The Sobel test is used to investigate test the significance of the hypotheses. When criti-
the mediating role of organizational climate. cal value is greater than 1.96, it can be claimed that
Table 4
Kolmogorov–Smirnoff test results
Table 5
Total fit indices of measurement models
Table 7
Regression coefficients and results of the hypotheses test
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