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fOURNAL OF MANAGERIAL ISSUES

Vol. XVII Number 3 Fall 2005: 293-309

What is Fair and to Whom? Fairness Evaluations of


Socio-sexual Behavior*
Lucy L. Gilson
Assistant Professor of Management
University of Connecticut

Donald B. Fedor
Professor of Organizational Behavior
Georgia Institute of Technology

Jonelle L. Roth
Instructor
St. Edward's University
With the numbers of women in the and asking a co-worker for a date
workforce continuing to rise (U.S. (Gutek et at, 1990). As such, socio-
Department of Labor, 2003), there is sexual behavior is more ambiguous
now a greater likelihood of men and and often not severe or pervasive
women working together, resulting in enough to be legally considered SH.
the increased sexualization of the However, it is important to note that
workplace (Gutek etai, 1990). Sexual these types of behaviors can rise to
harassment (SH) has been defined as the level of SH. Additionally, socio-
any "unwelcome sexual advances, re- sexual behavior can have wide-rang-
quests for sexual favors, and other ing negative consequences because it
verbal or physical conduct of a sexual affects those directly and indirectly
nature" (EEOC, 1980: 219). While involved in the incident (Bowes-
SH has been legally defined, socio- Sperry and Powell, 1999). Given this,
sexual behavior is broader in scope socio-sexual behavior has been de-
and refers to any activity of a sexual scribed as an issue that managers
nature such as comments on an in- need to address (e.g., Gutek et at,
dividual's appearance, sexual jokes. 1990). Finally, it has been suggested

* The authors wish to thank Gary Powell and Vicki Magley for their helpful comments and sugges-
tions.

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005

(293)
294 GILSON, FEDOR AND ROTH

that research on socio-sexual behav- control in the processes used to reach


ior needs to be integrated with more an outcome is extremely important
mainstream Organizational Behavior (Lind and Tyler, 1988). In addition,
theories (Lengnick-Hall, 1995). the outcome associated with the de-
To further our understanding of cision has also been found to impact
the impact of socio-sexual behavior at how processes are perceived (Am-
work, it has been proposed that how brose et ai, 1991). Here it has been
the incident is perceived, the re- argued that the actions of the target,
sponse taken by the target, and the who is accountable, and the situation
subsequent outcome of that response in which the incident took place all
all need to be more thoroughly ex- influence fairness evaluations (Folger
amined (Knapp et al., 1997). Gonse- and Gropanzano, 2001). Further, re-
quently, the present study uses justice
theory to examine whether observers searchers have found that both those
of a socio-sexual incident perceive directly (victims) and indirectly (ob-
the response taken by the target and servers) involved in an incident tend
the subsequent outcome as procedur- to use the same criteria to determine
ally fair to those directly (target and whether individuals are treated fairly
initiator) and indirectly (workgroup) (Tyler, 1990).
involved. In the following sections, we In the justice literature, it has been
review justice and socio-sexual re- found that severe negative events can
search. Specifically, we examine the have ramifications that go beyond the
role of observers in both literatures target of the action (i.e., Brockner et
and integrate them to offer hypothe- al., 1994). In part, this is because in-
ses. dividuals often have ties that tran-
scend their working relationships,
Justice Theoiy such that they care deeply about what
happens to others (Jones, 1991). Fur-
Justice theory considers both the ther, because individuals are con-
fairness of procedures used to reach cerned about issues of (in)justice
a decision (procedural) and the fair- (Gropanzano et al., 2001), and in par-
ness of the outcomes received (dis- ticular procedural justice, it has been
tributive). In addition, researchers found that perceptions of fairness are
have also investigated how individuals consistent predictors of organiza-
react to incidents, victims of injustice, tional and work-related outcomes
and the criteria used to judge the
processes and outcomes as fair. Fair (Lind and Tyler, 1988). To date, how-
procedures are important because ever, we know of few studies that have
they signal that employees are re- integrated justice theory into re-
spected, trusted, and that decisions search on socio-sexual behavior
are made in a consistent, unbiased (Hogler et al., 2002). A justice lens
manner and, thus, that the organiza- can further our understanding of so-
tion is a desirable place to work (Lind cio-sexual behavior because how a
and Tyler, 1988). For procedural jus- target responds to such behaviors
tice evaluations, it has been consis- may be judged by observers with re-
tently found that allowing the target gard to whether it is procedurally fair
to have input (voice) and or some to all involved.

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 295

Research and Theory on Socio- volved (Bowes-Sperry and Powell,


sexual Behavior 1999). Additionally, for issues that
critically affect a co-worker, other
To date, researchers have exam- group members are not passive or dis-
ined antecedents to socio-sexual be- interested bystanders. The SH litera-
havior; however, less attention has ture has stated that "observers may
been given to what happens following have a relationship with the victim,
such an incident (e.g., Knapp et al., the harasser, or both" (Kulik et al.,
1997; Bowes-Sperry and Powell, 1997: 50). Furthermore, observers
1999). In part, this may be due to the have been described as vital in curb-
numbers of responses available, mak- ing socio-sexual behavior because vic-
ing it difficult to generalize how a tar- tims frequently do not come forward;
get will respond (Bowes-Sperry and thus, if action is going to be taken, it
Tata, 1999). For the most part, target often depends on observers reporting
responses have been categorized
the incident or confronting the initi-
along a continuum ranging from in-
formal to formal (Knapp et al., 1997; ator. Finally, in ascertaining legal lia-
Terpstra and Baker, 1988). Based on bility, observer accounts are fre-
this categorization, targets have been quently used by the courts and
found to most frequently respond in organizations to establish the validity
a more informal manner that entails of the case and determine who is at
such behaviors as avoiding the initia- fault (Johnson, 1995).
tor, limiting contact with him' to pub- In trying to further our under-
lic places, ignoring him, or just trying standing of how to fairly resolve issues
to laugh it off (Gutek, 1985). In con- of socio-sexual behavior, we along
trast, a more formal response is one with others (e.g., Bowes-Sperry and
where the target uses an organiza- Powell, 1999; Tata, 2000) argue that
tion's prescribed guidelines. How- understanding the perceptions of ob-
ever, while targets are publicly en- servers is something that should not
couraged to use an organization's be overlooked. This argument is suf)-
reporting procedures, it often re- ported in both the justice and SH lit-
mains their least preferred alternative erature. In the SH literature, it has
(Gutek and Koss, 1993). been found that targets and observers
While research has continued to in- of an incident give very similar re-
crease our understanding of socio- sponses regarding what a target
sexual behavior, those who are not di- should do following an incident (Ku-
rectly involved, often labeled lik et al., 1997). Likewise, justice re-
observers, provide a perspective that searchers have reported that victims
has received less consideration. The and observers respond similarly when
negative effects of socio-sexual behav- asked what constitutes a fair proce-
ior have been described as wide- dure to resolve a dispute (Brockner et
reaching because they can impact al., 1994). Finally, because the num-
both those directly and indirectly in- bers of individuals who have experi-

' While the authors acknowledge that both men and women are targets, due to the predominance
of females as targets, the target in this research will be referred to as she and the initiator as he.

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


296 GiLSON, FEDOR AND ROTH
enced some form of socio-sexual be- 300). Additionally, wben individuals
havior is so high,^ tbe likelibood tbat are seen as deserving punisbment,
observers to an incident bave bad managers wbo punisb are judged to
tbeir own personal experience witb be more procedurallyjust tban tbose
socio-sexual bebavior furtber makes wbo do not (Nieboff eia/., 1998). Tbis
tbem "qualified" observers. To tbis finding bas been attributed to tbe un-
end, researcbers bave consistently derlying belief tbat "fairness puts
found tbat individuals witb prior SH tbings rigbt" (Gropanzano et al.,
experience, eitber as targets or vic- 2001: 165).
tims, respond very differently to sucb Tbe above justice researcb suggests
incidents tban tbose witbout sucb ex- tbat reprimanding individuals
perience (i.e., Gowan and Zimmer- deemed responsible signals tbat sucb
man, 1996; Gutek, 1985). However, bebavior will not be tolerated. Like-
researcb bas yet to examine bow ob- wise, tbeoretical work on moral inten-
servers judge target responses (infor- sity (Jones, 1991) and etbical decision
mal or formal) witb regard to making (Rest, 1986) bas found tbat
wbetber tbey provide fair procedures individuals are more likely to take ac-
and outcomes to tbose directly and tion wben tbey judge tbe magnitude
indirectly involved. and consequences associated witb an
incident as serious. Here, researcbers
Integrating Justice Theory and bave found tbat observers' intensity
Responses to a Socio-sexual Incident evaluations influenced tbeir willing-
Severity Ratir^. Sexual barassment ness to intervene (Bowes-Sperry and
bas been legally defined by tbe EEOG Powell, 1999) and tbat for incidents
(1980: 219) and many organizations of SH, individuals pursue more asser-
define it in tbeir policy documents. tive responses wben tbe incident is
However, even tbougb defined, indi- perceived as more severe (Gruber
viduals often differ wben deciding and Bjorn, 1986; Livingston, 1982).
wbetber an incident constitutes SH. Tberefore, it is expected tbat ob-
By definition, socio-sexual bebavior is servers wbo rate an incident of socio-
more ambiguous and includes bebav- sexual bebavior as more severe will
iors tbat are of a sexual nature but judge tbe target pursuing a formal re-
may, or may not, be seen as barassing. sponse as more fair to tbose directly
Tberefore, wben judging target re- and indirectly involved. Tbe rationale
sponses, tbe severity of tbe incident being tbat following an organiza-
must first be assessed. In part, tbis is tion's procedure sbould allow all par-
because bow observers perceive an in- ties to bave voice and control over tbe
cident will affect bow tbey judge tbe process used to resolve tbe incident.
subsequent response taken by tbe tar- In contrast, wben tbe target pursues
get. For instance, researcb on punisb- a more informal course of action, ob-
ment events bas found tbat proce- servers wbo rated tbe incident as less
dural justice is determined by tbe severe sbould judge ber actions as
"perceived rigbtness of a person's more fair to all parties because tbe in-
fate or treatment" (Ball et al., 1994: cident is not seen as serious enougb

' Prior research has reported that almost half of all women will experience some form of SH during
their working lives (i.e., Fitzgerald and Shullman, 1993; Gutek, 1985).

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 297
to warrant the organization's involve- more likely to see the target taking
ment. formal action as over-reacting (Gu-
Hypothesis lA; Severity ratings of socio-sex- tek, 1995). Furthermore, it has been
ual behavior will be positively related to pro- reported that some men judge inci-
cedural fairness evaluations when the target dents of socio-sexual behavior as less
pursues a formal response.
threatening and serious and conse-
Hypothesis IB: Severity ratings of socio-sex- quendy believe that the individuals
ual behavior will be negatively related to involved should be able to resolve
procedural fairness evaluations when the them without the intervention of oth-
target pursues an informal response.
ers (Kenig and Ryan, 1986). If this is
Gender Differences in Fairness Ratings the case, then a target pursuing a
by the Target. Beyond the perceived more formal response may be seen as
severity of an incident of socio-sexual over-reacting and less procedurally
behavior, the SH literature suggests fair to all involved, as a third-party is
that there may be gender differences being brought into the equation and
in the fairness evaluations of target documentation is being made of what
responses along with coping strate- was really a "non-event."
gies (Magley, 2002). However, prior Hypothesis 2A: Women will rate a formal
research regarding the response pre- response taken by the target of an incident
ferred by males and females is mixed of socio-sexual behavior as more procedur-
(e.g., Riger, 1991; Williams et at, ally fair than will men.
1995), which leads us to offer com- Hypothesis 2B: Men will rate an informal
peting hypotheses. response taken by the target of an incident
One argument made in the SH lit- of socio-sexual behavior as more procedur-
ally fair than will women.
erature is that because women em-
pathize with the target and are more An alternative set of arguments
angry than men that the incident oc- suggests that women focus more on
curred, they will want her to pursue a maintaining relationships and, in
more formal response (Williams et al., contrast to men, their self-views are
1995). A study by Wayne (2000) often based on their connectedness
found that females were more likely to others (Bem, 1974). To this end,
to hold the organization responsible Riger (1991) proposed that while
for SH than were males. Given this, a men value winning, women place a
formal course of action where the tar- greater emphasis on minimizing hurt
get uses organizationally-established and maintaining workgroup har-
procedures should help guarantee mony. Based on this rationale, filing
that the incident is resolved fairly. In a formal complaint appears to be in
part, this is because organizational direct opposition to the values that
procedures should allow all parties to women seek to preserve. Formal pro-
have a voice in the proceedings, cedures, while allowing for voice and
maintain records of the behavior and control, may serve to polarize the par-
subsequent follow-up, and have as ties by making the dispute public and
their goal ensuring that all parties are forcing a winner and loser to emerge.
properly treated. Furthermore, studies have found that
In keeping with this logic it has for women who reported SH and
been suggested that men are more took formal action, things often get
likely to be comfortable in a sexual- worse (Livingston, 1982). For in-
ized work environment and, thus, stance, the published results of court

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


298 GiLSON, FEDOR AND ROTH
cases indicate that women who filed come has been found to impact
complaints were often discharged, whether the procedures are favorably
demoted, or chose to quit (Terpstra and fairly rated (LaTour, 1978).
and Baker, 1988). Given this, for Therefore, in instances of socio-sex-
women, past experiences (direct or ual behavior, the outcome following
indirect) and their concern for the the target's response may influence
well-being of others may lead them to whether observers rate the response
believe that fair procedures are those as fair. While several different out-
where the target is allowed to decide comes can result from a target's re-
for herself, without the involvement sponse, predominantly they are ei-
of others, how the incident should be ther positive (i.e., favorable for the
handled. Therefore, women should target), such that the offensive behav-
perceive all parties being fairly ior ends, or negative, such that the
treated when the target's response is behavior continues. Therefore, ob-
informal. servers are expected to judge a re-
Argued from the male perspective, sponse that results in a positive out-
justice research that has examined come for her as more procedurally
conflict resolution has found that fair.
men prefer alternatives that follow Hypothesis 4: Formal and informal re-
prescribed steps to ensure that a win- sponses taken by the target of socio-sexual
ner emerges (Sweeney and McFarlin, behavior that result in a positive outcome
1997; Tata, 2000). Therefore, a for- will be rated as more procedurally fair than
those that result in a negative outcome.
mal response may be perceived as the
only fair way to "really" solve the
problem. Consequently, while formal METHODS
actions may appear to a female ob- Participants
server as a response that escalates
rather than diffuses the situation, to Participants for this study were
a male it may appear as the only fair drawn from two southeastern univer-
means to ensure a fair and final res- sities and included full- and part-time
olution. undergraduates, MBAs, and partici-
Hypothesis 3A: Women will rate an infor- pants in an executive education pro-
mal response taken by the target of an in- gram. Participation was on a volun-
cident of socio-sexual behavior as more pro- tary basis and anonymity was
cedurally fair than will men.
guaranteed. Of the 218 participants,
Hypothesis 3B; Men will rate a formal re- 62% were male and 90% were Cau-
.sponse taken by the target of an incident of casian. The mean age was 26.7 years
socio-sexual behavior as more procedurally
fair than will women. (SD = 7.57) and 69% had full-time
work experience (M = 10 years; SD
Outcomes Fairness. Finally, proce- = 17.3).
dural justice theory states that the
outcome of a dispute is an important Procedure
criterion used to determine whether
procedures are fair because out- Participants were first shown a
comes provide tangible information video vignette developed and used by
on the benefits associated with a de- a consulting firm for their ethics
cision (Ambrose et al., 1991). In ad- training seminars and they were later
versarial situations, the verdict or out- asked to read detailed scenarios. The

JOURNAL OF MANAGERL\L ISSUES Vol. XVtl Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 299

video enabled participants to see the ferences in procedural fairness


incident in context. After viewing the judgments based on which scenario
vignette, but prior to reading the sce- was read first.
narios, participants were asked to rate
the incident's severity. Following Dependent Variables
these questions, participants read two
detailed scenarios developed based Fairness to the Target/Initiator. Pro-
upon prior research (Gutek and Koss, cedural justice has been measured in
1993). These scenarios were random- many different ways (see Tyler and
ized such that half of the participants Lind (1992) for a review of meas-
first read that the target pursued a ures). We adapted measures from Ty-
formal response, while the others first ler and Schuller (1990) and asked
read the informal response. In the whether the target's response was
formal scenario, the target was de- perceived to allow those involved
picted as using the organization's re- (target and initiator) to have input
porting procedures and filing a for- (voice) into the process and control
mal complaint. In the informal over the procedures (all items availa-
scenario, the target was described as ble from authors). Following each
limiting contact with the initiator to scenario, participants read a set of
public places or locations where co- four questions that asked whether the
workers were present. target's response was procedurally
The second half of the design ma- fair to the target, and another four
nipulated the outcome of the re- that asked whether the response was
sponse. Randomly assigned, half of procedurally fair to the initiator. The
the participants read that a positive procedural fairness scales had accept-
outcome resulted from the target's able reliabilities in both scenarios
informal response (the behavior (formal and informal) with Cron-
stopped), while the others read that bach's alpha ranging from .83 to .88.
the outcome was negative (the behav- See Table 1 for means, standard de-
ior continued). Likewise, half read viations, and reliability coefficients
that the formal response resulted in for all measures.
a positive outcome, while the others Workgroup Fairness. For workgroup
read that the outcome was negative. procedural fairness we once again
Therefore, the design for target re- adapted four items from Tyler and
sponse was a within-subject manipu- Schuller (1990) that asked observers
lation as all participants read both whether the response taken by the
scenarios, whereas the outcome ma- target maintained harmony within
nipulation was between subjects as the group, maintained a working re-
participants only read one outcome lationship between the parties in-
per response. volved, and among those not directly
involved. For both scenarios, work-
Manipulation Checks group fairness had acceptable relia-
bilities with a Cronbach's alpha of .89
Prior to testing our hypotheses, we for the formal response and .85 for
conducted a series of manipulation the informal response (see Table 1
checks to ensure that the scenario or- for descriptive statistics). Finally, all
der did not impact fairness evalua- justice items were measured on a five-
tions. There were no significant dif- point Likert-type scale with anchors

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


300 GILSON, FEDOR AND ROTH

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JOURNAL OF MANAGERL\L ISSUES Vol. XVII Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 301

ranging from 1 (not at all) to 5 (a ysis. We used prior SH because re-


great amount). searchers have found that individuals
with such experience respond differ-
Independent Variables ently. Individuals with some form of
prior SH experience may be more
Incident Severity. Following the view-
aware of the difficulties and costs as-
ing of the vignette, but prior to read-
sociated with trying to resolve such
ing the scenarios, participants were
problems (e.g., Blakely et al, 1995;
asked to respond to four items that
Gowan and Zimmerman, 1996).
asked them to rate the severity of the
Therefore, after completing the sur-
incident (alpha = 86). The items
vey, participants were asked whether
were adapted from those developed
they had ever been a target or witness
by Fitzgerald and colleagues (1988)
to an incident of SH. Of our respon-
to measure perceptions of SH. Be-
dents, 32% (n = 69) reported having
cause we were interested in partici-
experience as a witness, while 17% (n
pant severity ratings of the incident,
= 37) reported having been a target
no definitions were provided so as
of SH. Somewhat surprisingly, only
not to prime the respondents. In ad-
two individuals reported both witness
dition, we wanted the situation to be
and target experience. We used stan-
as realistic as possible, and in most in-
dardized t-tests to determine whether
stances of socio-sexual behavior, ob-
targets and witnesses were signifi-
servers do not review definitions mo-
cantly different from one another
ments after witnessing an incident.
with regard to severity ratings (t (105)
Given that responses on this scale
= .298; p = ns) and found no differ-
ranged from 1.25 to 5.0 (M = 3.81,
ences. T"hus, targets and witnesses
SD = .93), respondents clearly did
were combined into a single prior SH
not all agree on the incident's sever-
variable. Finally, because our sample
ity. Again, all items were measured on
had participants with a wide range of
a five-point Likert-type scale with an-
work experience (none to 31 years),
chors ranging from 1 (strongly disa-
we used this as a covariate as research
gree) to 5 (strongly agree).
has found that work experience can
Sex. A participant's sex was coded sensitize individuals to incidents of
as either "0" (female) o r " l " (male). SH as well as options for handling
Outcome. The manipulation of the such incidents (e.g., Bowes-Sperry
outcome that followed the response and Powell, 1999; Bowes-Sperry and
taken by the target was either positive Tata, 1999).
or negative for her. Again, while par-
ticipants read two scenarios, there
was only one outcome associated with Analysis
each. A negative outcome (where the
behavior continued) was coded as Multivariate analysis of covariance
"0" and a positive outcome (where (MANCOVA) was used to simultane-
the behavior ended) was coded as ously test the effects of the independ-
"1." ent variables (severity, sex, outcome)
on the dependent variables (fairness
Covariates to the target, initiator, and work-
group). MANCOVA was used since
We used both work and prior SH we have a 3X2X2 (three dependent
experience as covariates in our anal- measures, two responses, and two out-

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


302 GiLSON, FEDOR AND ROTH

Table 2
MANCOVA and ANCOVA F Statistics for Each Dependent Variable by Target Response

Controls Independent Variables


Work Prior SH
Dependent Variabtes Experience Experience Severity Sex Outcome
Formal Response
MANOVA Results 0,92 1,24 2,28* 1,84 17,65**
ANOVA Results
Fairness to Target 0,84 1,03 0,72 0,86 17,35**
Fairness to Initiator 1,55 2,17* 3,14* 0,29 29,70**
Workgroup Fairness 0,75 6,40** 2,03'f 3,60* 5,49**
Informal Response
MANOVA Results 1,90 2,01 1,10 2,75* 27,90**
ANOVA Results
Fairness to Target 1,41 1,37 0,97 5,22* 17,91**
Fairness to Initiator 0,21 0,15 2,51* 1,02 0,99
Workgroup Fairness 7,12** 3,44* 0,14 0,01 80,17**
N = 218
df(l,217)
All analysis was conducted with covariates (prior SH and work experience).
tp<,10; *p<,05;**p<,01

comes) design with intercorrelated Hypotheses Testing


dependent measures. In addition,
given the study design and the une- Hypotheses 1 proposed that the se-
qual cell sizes, individual analysis of verity ratings of a socio-sexual inci-
covariance (ANCOVA) was also used dent would be related to procedural
to test our hypotheses (Neter et ai, fairness evaluations of the target's re-
1989). Finally, work and prior SH ex- sponse. Evaluations of incident sever-
perience were used as covariates in all ity were significantly related to fair-
of our analyses. ness judgments when the target's
response was formal (F (1, 217) =
2.28, p < .05) (see Table 2 for MAN-
RESULTS COVA and ANCOVA F statistics).
Specifically, the ANCOVA results in-
Overall, the independent and con- dicate that individuals who rated the
trol variables tended not to be corre- incident as more severe perceived the
lated with each other. However, those target taking a formal course of ac-
that were correlated were in the ex- tion as more fair to the initiator than
pected directions. Specifically, being did those who rated the incident as
female was significantly related to the less severe (F (1, 217) = 3.14, p <
severity rating (r = —.37; p < .01) .05) (Table 3). When the target's re-
and to having prior SH experience (r sponse was informal, the MANOVA
= - . 3 2 ; p < .01). Severity ratings results suggest that the severity rat-
were significantly correlated with ings were not associated with proce-
prior SH experience (r = .31; p < dural fairness (F (1, 217) = 1.10, p =
.01) and prior SH and work experi- ns). These results provide partial sup-
port for HIA and no support for
ence were correlated (r = .20; p <
HIB.
.05).

JOURNAL OF MANAGERIAL ISSUES Vol, XVII Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 303

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MANCOVA1

MANCOVA1
Formal Respi

Informal Res
Workgro

Workgro

3
Faimess
Faimess

Faimess
Faimess

o
Z

JOURNAL OF MANAGERIAL ISSUES Vol, XVII Number 3 Fall 2005


304 GiLSON, FEDOR AND ROTH

Hypotheses 2 and 3 were set up as DISCUSSION


competing to investigate the effects
of observer sex on fairness evalua- This study was designed to investi-
tions of the target's response. Hy- gate observer procedural fairness
pothesis 2A proposed that women evaluations of socio-sexual behavior.
would rate the target's formal re- As such, the purpose of the study was
sponse as more procedurally fair than twofold. First, we wanted to examine
would men, and H2B posited that observer judgments of socio-sexual
men would rate the informal re- behavior. Until now, the majority of
sponse as more procedurally fair than research has focused solely on the tar-
would women. Neither of these re- get within the context of SH. Second,
ceived support. In contrast, H3A pro- we felt that using a justice framework
posed that women would rate the in- would bring additional theory to this
formal response as more area of inquiry. Given these goals, hy-
procedurally fair, while H3B posited potheses were developed concerning
that men would favor the formal re- the effects of the incident's severity,
sponse. The data indicate that H3A the sex of the participant observer,
was partially supported. Sex was a sig- and the outcome of the target's re-
nificant overall predictor of proce- sponse. Several of the hypotheses re-
dural fairness ratings for the target's ceived at least some support and the
informal response (F (1, 217) = 2.75, results point to some interesting, al-
p < .05) and the ANCOVA results beit complex, implications.
suggest that this difference is attrib- Not surprisingly, the outcome of
utable to the target fairness ratings the response taken by the target (dis-
(see Tables 2 and 3). Women rated tributive justice manipulation) was
the target pursuing an informal found to be the most consistent pre-
course of action as more fair to the dictor of procedural fairness ratings.
target than did men. However, for This was especially true for the target
men, the results were not significant. and workgroup. Following both the
Thus, H3B was not supported. informal and the formal response, a
Finally, Hypothesis 4 proposed that positive outcome was rated as more
the outcome following the response fair to the target and the workgroup
taken by the target would be related than a negative outcome. These re-
to procedural fairness evaluations. sults suggest that when behaviors of a
For both the formal and informal re- socio-sexual nature stop, either re-
sponse, the MANCOVA results were sponse was rated as more fair to these
significant. When the target pursued constituencies. However, procedural
a formal response, a positive outcome fairness ratings for the initiator were
was rated as fair to the target (F (1, only related to the outcome when the
217) = 17.35, p < .01), initiator (F target pursued a formal response.
(1, 217) = 29.70, p < .01), and work- Here, the target using organizational
group (F (1, 217) = 5.49, p < .01). reporting procedures and the behav-
When the target's response was infor- iors continuing (i.e., negative out-
mal, a positive response was rated as come for her, but maybe a positive
fair to the target (F (1, 217) = 17.91, one for him) was rated as more fair
p < .01) and workgroup (F (1, 217) to him, as apparently his behaviors
= 80.17, p < .01), but not initiator (F were not forced to change. Alterna-
(1, 217) = 0.99, p = ns). tively, a negative outcome following

JOURNAL OF MANAGERIAL ISSUES Vol, XVII Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 305

the formal response may be rational- ever, the current results are consis-
ized as "the incident could not have tent with prior justice research (Kulik
been that bad" because if it had et al., 1996). With regard to proce-
been, the organization would have dural fairness for the target, our re-
ensured it stopped. Hence, the target sults appear to be in keeping with
using formal reporting procedures prior SH research suggesting that
and receiving a negative outcome women do not want to get others in-
were perceived as more fair to the in- volved and escalate the conflict, but
itiator. would rather handle it themselves
The extent to which participants and hope that the problem goes away.
rated the incident as severe was re- This response also supports prior re-
lated to the overall fairness ratings search that highlights how things of-
when the target took formal, but not ten "get worse" for women who take
informal, action. These results ap- formal action (Terpstra and Baker,
pear to be driven by the procedural 1988). Another possibility is that men
fairness ratings for the initiator. perceived the informal action as less
Here, when the incident was seen as fair to the target than did women due
more severe, observers perceived the to the fact that "nothing" was really
initiator as being more fairly treated being done to end the behavior, a dis-
when the target's response was for- pute resolution policy not favored by
mal. Therefore, the more the inci- men (Sweeney and McFarlin, 1997).
dent was considered as severe, the In contrast, group harmony or fair-
more the observers felt that it was fair ness appears to require that organi-
for the initiator if a third party got
zational policies and procedures be
involved and, thus, established poli-
cies and procedures were followed. used. Justice research has long found
One explanation may be that in the that when individuals have voice into
case of a severe incident of socio-sex- how decisions are made, the decision
ual behavior, a formal response en- is favorably rated regardless of the
sures that the initiator is given a voice outcome (Folger, 1977). This may be
and allowed to present his side of the what observers perceived would take
story. In contrast, the informal re- place in the formal scenario as an or-
sponse may automatically imply g^ilt ganization's policy should allow input
and, as a result, provide no avenue from all interested parties including
through which the initiator can prove those who were only indirectly in-
his innocence, control how the con- volved in the incident (Kulik et al.,
flict is resolved, or ensure that he is 1997). Finally, these findings are also
fairly treated or perceived as fairly interesting given that the observer's
treated by others. prior SH experience and work expe-
When developing our hypotheses, rience were used as covariates in all
we found conflicting evidence as to the analysis. Therefore, these rela-
whether women and men would favor tionships go beyond those attributa-
formal or informal methods of dis- ble to work or prior SH experience
pute resolution. However, based on and may be due to women identifying
the SH literature, we did expect to more strongly with the target or men,
find a number of sex differences. Sur- feeling that things should be handled
prisingly, we found very few. How- within a formal framework.

JOURNAL OF MANAGERIAL ISSUES Vol, XVII Number 3 Fall 2005


306 GiLsoN, FEDOR AND ROTH

limitations, Future Research, and Witb tbese limitations in mind,


Implications tbere are some interesting implica-
tions tbat can be drawn from tbis
While this study takes a first step in study. First, procedural fairness rat-
filling in some of our knowledge gaps ings were affected by severity ratings
regarding observer evaluations of tar- of tbe incident, tbe outcome of tbe
get responses to socio-sexual behav- target's response, and tbe observer's
ior at work, it is not without limita- sex. Tbese results bigbligbt wby em-
tions. First, we focused on two ployees may react very differently and
extreme responses with clearly de- sbould belp to explain wby formal
fined outcomes. Responses and out- company policies are not always used
comes to these types of incidents are or perceived to be tbe most fair. In-
not always as clearly delineated and terestingly, tbe more tbe incident was
future research should continue to considered to be severe, tbe more
examine different response alterna- participant observers felt tbat it was
tives and their subsequent outcomes. important to get a tbird party in-
However, using responses and out- volved for tbe sake of being fair to tbe
comes at either end of the continuum initiator. Given tbat observers ex-
(i.e., formal vs. informal) is a useful pressed a range of severity responses
initial step in incorporating fairness (mean 3.82/5.00, SD = .93), organi-
into the equation because even this zations may want to continue to train
simplified model produced an inter- employees on wbat constitutes socio-
esting set of results. Second, tbe in- sexual bebavior, SH, and tbe role of
cident viewed by participants was am- witnesses in curbing potentially ba-
biguous. Since we were interested in rassing bebaviors.
severity ratings as a predictor, we Finally, tbe result of tbe target's re-
chose an incident tbat would gener- sponse bad tbe greatest impact on
ate variance in bow it was perceived. fairness; all cases wbere tbe bebavior
However, future researcb may want to stopped were perceived as fair to tbe
consider a range of incidents in tbe target and workgroup. It tberefore
same study design. appears tbat organizations sbould fo-
cus on putting an end to socio-sexual
Furtbermore, our sample consisted bebaviors tbrougb eitber formal or
of a range of individuals from full- informal means. Wbile tbere is still a
time students to individuals witb a great deal to learn, we bave some ad-
great deal of work experience. As ditional information on bow and wby
sucb, our sample was not randomly observers make procedural fairness
selected, given tbat everyone was en- judgments. Tbe participants in tbis
rolled in some form of educational study represent observers wbo, wbile
program. Wbile we did control for only indirectly involved, could be af-
work experience, our sample is still fected by tbe target response and tbe
more representative of professionals subsequent outcome of tbat re-
tban of tbe general population. sponse. Furtbermore, tbeir feelings
Tberefore, a generalization to otber of wbetber otbers were treated fairly
populations (i.e., blue-collar) needs can carry over to otber events and
to be done witb some caution and possibly affect tbeir future relation-
replications witb otber groups are sbips witb tbeir co-workers and tbe
needed. organization.

JOURNAL OF MANAGERIAL ISSUES Vol. XVII Number 3 Fall 2005


WHAT IS FAIR AND TO WHOM? 307

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