Q.1) How would you position MTC to be viewed as a strategic supplier….

that key strategic suppliers

should act.

ANS

In order for MTC to be viewed as strategic suppliers for the major hospital groups and gpos the
following can be done:

 Create a contract in order to establish a win – win situation.

 Improve customer support and be more agile to orders and market trends.
 Respond better to shortages and demands.
 It is important to bring new innovations into the products in order to obtain a competitive
advantage while maintaining the cost.
 Improved risk mitigation plans.
 Better and standardized scorecard system to measure and track supplier and relationship
performance.
 The relationship must be genuine and not contrived.
 Contribute and innovate to make the life of the customer easy.
 There must a communication strategy and relationship development roadmap for every
single customer.

Q.2) what are typical activities that …..in a strategic partner…?

In other words , put yourself in the position of MTC customer.

ANS

In other words, put yourself in the position of MTCs customer.The hospitals might look into the
following for MTC to become a strategic partner:

 Low cost and high quality products.

 Supply at all times conveniently without any shortage.
 Introducing innovative products into the market.
 Obtaining feedback and trying to modify the products based on that
 Becoming a partner with as many hospitals as possible in order to gain trust and
inadvertently becoming a strategic partner.
 Obviously creating a win – win situation on both sides.

Q.3) what are initiatives that MTC might consider working on with hospitals that are strategic
partners?......three..

ANS

 Implementing lean/ jit systems in the supply chain

 Low cost inventory.
 Removing the middle man and creating their own supply chain network.
 More , importantly , introducing on site sterilization .
Q.4) what should MTC do about their off –site………? 3 reasons …..for either option..

ANS

As a whole , MTC should bring in their off-site sterilization and start doing in on site.

The reasons are as follows:-

 It reduces the cost of the product.

 The lead time for the product delivery is significantly reduces which indirectly helps in
forecasting and produce products more accurately .
 Help in use the money saved in innovating new products and improving the quality.
 Will be more reactive to the customer requests by implementing lean/ JTT techniques

There are also few reasons why the off site sterilization site should be there:

 Helps the company focus on core tasks.

 Prompts growth within the company .
 Develop internal staffs
 Maintain operational control.