Professional Documents
Culture Documents
UniZH EnterpriseArchitecture 10-12-2010 Final
UniZH EnterpriseArchitecture 10-12-2010 Final
Hans-Peter Hoidn
Executive IT Architect, IBM Software Group
Global Business Integration "Tiger" Team
Enterprise IT Architectures
EA (Enterprise Architecture)
Agenda
Enterprise
Business View Business
Architecture
Process View
IT View
Two viewpoints:
– Solution Architects are focused on creating an IT based solution to a
business problem
– Enterprise Architects with a sense of what the enterprise needs to be and
do, and how IT should be used in a wider sense
'If you don't know where you're going, any road will get you there.'
Lewis Carroll
6 © 2010 IBM Corporation
University Zurich – Enterprise IT Architectures
Information
Business Business Technology
Technology
Opportunity Strategy Availability
Strategy
Information
Business Business Technology
Technology
Opportunity Strategy Availability
Strategy
Enterprise wide focus
Planning !!
EA identifies where the
organization wants to be
and how to get there
Project focus
Information
Business Business Technology
Technology
Opportunity Strategy Availability
Strategy
Enterprise wide focus
Enterprise Architecture
Business IT
Architecture Architecture
Planning
- Processes - Applications
- Information - Data Enterprise
- People - Technology Architecture
- Locations
“the city
Transition Plan plan”
Project focus
Enterprise Strategy
Business Bus Strategy IT Strategy Technology
Opportunity Availability
Strategy
Business
Enterprise Architecture Strategy
Enterprise wide focus
Transition and
I n f r a s t r u c t u r e I n i ti a ti v e s C o m p e t e n c y C e n t r e I n i ti a t i v e s
O u t s o u r c in g I n it ia t iv e s
EA
E l e c t r o n ic
N ETW OR K
S e r v i c e D e li v e r y
In t e r - c o m p a n y
W A N ( i m p le .)
O u t s o u rc e
n e t w o rk
P la n n in g /D e s ig n In it ia t iv e s
G a
r p h ci a lI S
D a ta W a r e h o u se
D o cu m e
nt M n
a a g e me n t
D a ta
Wa re h o u s e C u s to m e r S e vr ci e
B. U. Mid d e
l wa r e
B. U. In tr a n e
t M
/ a li n
i f ra s tr u ct u re
WA N n
i fr a s tru c tu r e
S y s te m s Ma n a g e me n t
G r o u p IT I n f r a s t r u c t u re E n d U s er O u ts o u r ce N e w
A r c h i tec tu r e D e s ig n & I n fr as tr u c tu r e C o re s y s t e m s
Planning
D e f in i t io n P la n n i n g U pgra de
C u s to m e r
S e r vi ce C e n tr e
In i t ia t iv e s f o c u s e d o n
m i g r ati n g to th e n e w
d e liv e r y e n v ir o n m e n t O u ts o u r ce
P la n n in g /D e s ig n H e lp d e s k a n d
I n f ra st ru ct u re D e s kt o p O t h er
O u t s o u r c in g B u s i n e s s U n it
E s t a b lis h IT S y s te m s
In i t ia t iv e s f o c u s e d o n C o m p e ten cy K io sks
im p le m e n t in g t h e v i s i o n C e n t re T e l e m e tr y s y s t e m s
P la n n in g /d e s ig n K e y G r o u p D e c is i o n
I T C o m p e t e n c y c e n tr e e tc
P o in t s
Planning Methods
Bus Arch’ture IT Architecture
Fire and and
Tools
Planning Component
Scheduling
Yarn Buying
Shipping
Inventory
Assortment
Planning
Component
AEI
Corporate
hope!
SOA
Knitting
Order Entry Yankee Saturn
Tagging & Group
Packing
Group
Cash
Management
Yarn
Dyeing
Raleigh Seneca
Plant Plant
Business
Business Locations
Structure
Architecture
Governance
Process
Solution
and
Design
Program focus
Content
Business Operating Environment and
and IT Infrastructure Modeling
Design
Processes m
.
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I n fr a s tru c tu re
E n d U se r
I n i t ia t iv e s
In t e r - c o m p a n y
W A N (i m p l e . )
I n f ra s t ru c t u r e
U p g ra d e
O u t s o u r c i n g I n i t ia t iv e s
N E TW O R K
O u ts o u r c e
n e tw o r k
O u ts o u r c e N e w
C o r e s y st e m s
O u ts o u r c e
H e lp d e s k a n d
C o m p e te n c y C e n tre
E l e c t r o n ic
S e r v ic e D e li v e r y
D a t a W a r e h ou s e
C u s to m e r
S e r v ic e C e n t r e
In i t ia t i v e s
Programme Architecture
Content Delivery
and
I n f ra s t ru c t u r e D e s kt o p Ot h e r
O u ts o u r c n i g E s ta b l i s h I T B u s in e s s U n it
I n i t i a ti v e s f o c u s e d o n S y s te m s
C o m p e t e nc y K io s k s
i m p le m e n t in g t h e v i s io n C e n t re
P la n n in g /d e s ig n K e y G ro u p D e c is io n T e l e m e tr y s y s t e m s
I T C o m p e t e n c y c e n t re P o in t s e tc
In t e r - c o m p a n y
Devt, etc.
O u t s o u r c i n g I n i t ia t iv e s
N E TW O R K
C o m p e te n c y C e n tre
E l e c t r o n ic
S e r v ic e D e li v e r y
In i t ia t i v e s
Programme Architecture
W A N (i m p l e . )
O u ts o u r c e
n e tw o r k
P l a n n i n g / D e s i g n In i t ia t i v e s
ra
G ch
ip a
lI S
D a t a W a r e h ou s e
o
D cu m
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e M
t n
a m
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a
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o
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e
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Delivery
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G r o u p I T I n fr a s t r u c tu r e E n d U s e r O u ts o u r c e N e w
A r c h i te c tu r e D e s i gn & I n f ra s t ru c t u r e C o r e s y s t e m s
D e fi n i t i o n P l a n ni n g U p g r a d e
C u s to m e r
S e r v ic e C e n t r e
I n i t i a ti v e s f o c u s e d o n
m ig r a t in g to th e n e w
d e l i v e r y e n v i ro n m e n t O u ts o u r c e
P la n n in g /D e s ig n H e lp d e s k a n d
I n f ra s t ru c t u r e D e s k t o p O t h e r
O u ts o u r c n i g E s ta b l i s h IT B u s in e s s U n it
I n i t i a ti v e s f o c u s e d o n S y s te m s
C o m p e t e nc y K io s k s
i m p le m e n t in g t h e v i s io n C e n t re
P la n n in g /d e s ig n K e y G ro u p D e c is io n T e l e m e tr y s y s t e m s
I T C o m p e t e n c y c e n t re P o in t s e tc
Change Programs
EA ensures the
EA provides
architecture is
reference
maintained and used
material in
many forms
“neutral EA can
phrasing”: EA address the
works at many business and
levels IT domains
…Are generally not product specialists, although they must be able to work
at a sufficient level of technological detail to be sure their architectures can
be implemented.
Strategy
Architecture
Enterprise
Architecture
Dev Program
Architecture
Programme Infrastructure
Architecture Architecture
Architecture Arch
Design Design D D D D D
“How have we
aligned technology
investment with our
business objectives?”
What
Happens
If….?
Focus on
Information
needed
to make
a decision
Transition Enterprise
Enterprise
Transition Governance
Governance Architecture
Architecture
Planning
Planning Are we still Are our target Models
moving in the architectures Models
right direction? still right?
Project
Project
Portfolio Solution Development & Delivery
Portfolio Solution Development & Delivery
Planning
Planning Solution Development & Delivery
Business
Objectives,,
Vision, etc.
“Things we
should do” Building
Building
Blocks
EA Blocks
EA “Are our target
Architecture
EA “Are we still Governance architectures still Rules & std
Rules &
constructions
Roadmap moving in the right?” std
right direction?” “This is the way
“Are we doing these these things should
Things the way we said be architected”
"These are the
Things we We want them done?
Should do”
Business as Solution
Outline
Macro Design Micro Design Build Cycle Deployment
usual project
prioritization & Solution
Outline
Macro Design Micro Design Build Cycle Deployment
Achieving
Planning Business
Solution
Macro Design Micro Design Build Cycle Deployment
Outline
Work Streams Objectives
Implementing the EA
e
System & Infrastructure Development
a
s
l
e
y D
a
Channels
s e
r
e v
Claim c
e
h
Applications Data a l
Common n
C
o
&
Security Services
Business
d p
Business o
Application User
Requirement
Identified n
/ I
a
U d
Services Infrastructure Initiatives Competency Centre Initiatives n
d
u
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n
e
a
d D m n
c l
e e p t
t y Yes
r s l i
Outsourcing Initiatives s i e
s
f
D e
t g m y
e
a n e
Project s c Arch No
Common System Services Electronic
Architect
n
d S
i
n
t
p
o
o
Conforming
Vitality Process
or DA g n Alternative
NETWORK o t
Service Delivery n f available?
B l s e
Inter-company u u
/
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o
n
WAN (imple.) r
Network Services Outsource
s
i
A
t
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t
m
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o
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c Design
No c
a
O per ati ons
mana gement
Reco gnise andr epor
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t Conforms l
o to
Grap hi ca l IS Cal l managem ent
Data Warehouse R n
Conf g
i.
Anal ysepr obl em
Architecture? t
e A l f
Managem ent
E e
Bypassand/ or f xi Escalat epr obl em
Da ta
Ware ho us e Cus to me rSe rvic e Updat e custom er
q sA u i
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B.U. Intran et/Mai l i nfras tru cture
Cl osepr obl em
i iv i m
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Group IT Infrastructure End User Outsource New r si
u
o i
t
Core systems e ts n n
Architecture Architecture
Definition
Design &
Planning
Infrastructure
Upgrade Arch Review
Board
m
e
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e
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a
t
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a
s
t A l
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e
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e
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n
Component Desktop v
ARB
Infrastructure
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M
Establish IT Systems s
Initiatives focused on t
Competency Kiosks g
Data architecture
TRB
IT architecture
DA
Models
Organisation
Principles Transition Plan
Processes
Enterprise Tech Management Action Plan
Framework Evaluation & Selection
22 © 2010 IBM Corporation
University Zurich – Enterprise IT Architectures
IT architecture
Purpose of Sample
the layer Principle
Source: European Government Agency, 2002
http://www.capgemini.com/services/soa/ent_architecture/
The Open
Group’s
Architecture
Framework
(TOGAF),
© John A Zachman
UK
http://www.zifa.com/
© CapGemini, 2005
What is TOGAF
The ADM is depicted as the ‘crop-circle’ and represents the core of the
TOGAF specification. It is a method for deriving a specific enterprise
architecture.
Strategy and
Change
Change Direction
Management
Management
Processes,
Organization
Capability
Capability
Requirements
Requirements
Application,
Systems, BPMS
Planning
Prioritization
Planning
Prioritization Network
Network
Infrastructure
Infrastructure
Client
Proposal and Engagement Planning
Objectives
Enterprise Capabilities
Transition
Emerging
Opportunities Business Architecture
Strategic Gap Analysis
Current
Environment
IS Architecture
Technology Architecture
Governance
Strategy
Enterprise Architecture
Enterprise wide focus
Transition
In f r as t ru ct u re In it ia t iv e s C o m p e t en cy C en t re In it ia t iv e s
O u t s o u rc in g In it ia t iv e s
E le c tr o n ic
NET WO RK
S e r vi ce D e live r y
In t e r- c o m p a n y
W AN (im p le .)
O u t so u r c e
n e tw o r k
Pl an n in g /D es ig n I n it i at i ve s
G a
r p
h ci a
lI S
D a ta W a r eh o u s e
D o
c u
m e n
t a
M n a
g e
m e
n t
a tre
D
W a h
o u
s e
C u s to
m e rS e r cvi e
B .U . i d e
M lw ar e
B .U In tra n
e t/M la
i n fi a
r str u
ct re
u
WA N n fi asr tru ct re
u
S ys te m
s M a
n a g
e m
e n
t
Planning
G r o u p IT O u ts o u rc e N ew
In f r a s tr u c tu r e E n d User
Ar c h ite c tu re C o r e s y s te m s
D e s ig n & In fr a s tr u c t u r e
D e fin it io n P la n n in g U pgr a de
C u s to m e r
S e r v ic e C e n tr e
In itia tiv e s f o c u s e d o n
m ig r a tin g to th e n e w
d e liv e ry e n v ir o n m e n t O u ts o u rc e
P la n n in g / D e s i g n H e lp d es k a n d
I n f r a s tr u c t u r e D e s k to p O th er
O u ts o u rc i n g B u s in e s s U n it
E s ta b lis h IT S ystem s
In itia tiv e s f o c u s e d o n
C o m p e te n c y K i os k s
im p le m e n tin g th e v is io n
K e y G r o up D ec is io n C e n t re Te l e m e t r y s y s te m s
P la n n in g / d e s i g n
I T C o m p e t e n c y c e n tr e etc
P o int s
Business IT
Architecture Architecture
Planning Component
Schedul ing
Shippi ng
Yarn Buying
Order E ntry
Cash
Management
Accounting
Inventory
Assortm ent
P lanni ng
Com ponent
Knitting
Tagging &
P acking
Knits
Yankee
Group
Yarn
AEI
Corporate
Saturn
Group
Division Division
Component
Design
Yarn
Dyeing
Raleigh Seneca
Plant Plant
Business
Business Locations
Structure
Architecture
Governance
Program focus
O u ts o u rc in g In itia tiv e s
Ele ctr on ic
N ET W O RK Se rv ice Delive ry
IIn
ntte r-c
e r- coo mp
mp anan yy
W
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im pp ee
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so u rc ee
ne two
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Pla n n in g D
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h
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ra
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n ffra stru
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e En
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O ut ou
so u rce
rce N New
ew
A rc h
Arc hiite
t e ctctu re
u re D e s ig
De gnn & & I nffra
In s ttru
ra s c tu
ruc t u re C ore sy
C ore sy s tem
t em s
De
D e fi n iitio
f in n
t i on Pla
P nn iin
l a nn ngg Up
U gra d
p gra d ee
Cu s tom er
Se rvic e Ce n tre
In iti a tive s fo c us e d o n
m igra tin g to the ne w
d e il v ery en v iron m en t O uts
O ut soouu rce
rce
P al n nin g/ De sig n
H elp
H el de ss kk aa nd
p de nd
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E st a bb llisis h
h TT
I S yst em s
In iti a tive s fo c us e d o n Co mp ee tten
C o mp c yy
en c
im ple me n tin g the vis ion Ce
Ce n nttre
re K io sks
P al n nin g/ desi gn
K ey G ro u p De c i si o n Te le m et r ys yst em s
et c
I T Co mp et ency ce nt re P oi n ts
IIn
W
ntte
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r- c o
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Macro Design
O u ts o u rc in g In itia tiv e s
N ET W O RK
O u tso
Ou
n
t so u
e two
ne
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t w o rk
C o m p e te n c y Ce n t re In itia tiv e s
Ele ctr on ic
Se rv ice Delive ry
Micro Design Devt, etc.
.U
B .U
B
re
tW
a
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cu
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Delivery
N
A
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N ew
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A rc hhiite
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D e s ig
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nffra
ra s tru c tu
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C ore sy s tem
ore t em s
De
D e fi
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n itio n
i t i on Pla
P la n n in
nn in gg Up
Up g ra d
gra de
Cu s tom er
Se rvic e Ce n tre
In iti a tive s fo c us e d o n
m igra tin g to the ne w
d e li v ery en v iron m en t O uts
O ut soou u rce
P al n nin g/ De sig n
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H el p d
deeskan d
nd
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p Oth e r
O ut sour ci ng B us in ess U ni t
Esta
E st a bb li
ls
i h h TIT S yst em s
In iti a tive s fo c us e d o n Co
C o mp
mp e tent en c y
im ple me n tin g the vis ion Ce
Ce n nttre
re K io sks
P al n nin g/ desi gn
K ey G ro u p De c i si o n Te le m et r ys yst em s
et c
I T Co mp et ency ce nt re P oi n ts
Change Programs
Enterprise Capabilities
Business Architecture
IS Architecture
Propositions
Value
Premier Large Convenient Low Cost
Online Selection Transactions Provider
Bookseller
Capabilities
3rd party Capability
3rd party
search order
capability fulfillment
Web-based
search
Context
sensitive 3rd party
advertising Handle distribution
Web-based e-commerce capability
catalog Distribute
through
mail
Resources
Process Technology
Agreement Proactive
with Yahoo, Notification Book Scalable "Associates" Distribution
Excite, AOL System Database Servers IT System Contract
Information Organisation
Information Systems
Purchasing & Supply
Marketing
& Sales
Technical
Operations
Flying
Operations
Customer
Service
Business
Manage
Cargo
Develop
Schedules
Manage
Agency
Sales
Develop
Products
Distribute
Products
Manage
Alliances
Perform
Base
Maintenance
(A/C)
Perform Line
Maintenance
Maintain
Components
Perform
Base
Maintenance
(contract)
Maintain
Engines
Manage
Materials
Plan
Crews
Manage
In- flight
Service
Schedule
Crews
Manage
Day-of-flight
Operations
Service
Reservations
Process
Baggage
Manage
Airport
Systems
Operations
Process
PAX at
Airports
Model
Manage Manage
“EA
Aeroplane Aircraft Seat
Inventory
the
Market Business Plans Insured Party Sponsoring OrganizationProspects
POLICY
construction
Third Parties External Agencies Legal & Recovery Actions
Training, Education, Advice
Inquiries
Data Non-fnRqts
Application
Application Architecture
Architecture
Architecture
Architecture
of IT based Operational
Model
business
Technology systems”
Architecture
Viability
Business-Aligned IT Architecture
Credit
managing exceptions and tactical Execute
Administration Customer
Dialogue
Marketing
decision making Production
Campaigns
Document
Management General
Business Purpose
Component Governance
Business Services
Activities Each business
component has
business services
which form the
Resources interfaces to other
business
Applications
Each business component components
has differentiated capabilities Infrastructure
Financial
Business New Business Relationship Servicing & Product
Control and Target
Administration Development Management Sales Fulfillment
Accounting Competency
Base
Business Fulfillment Competitive
Directing Sector Planning Account Planning Sales Planning Portfolio Planning
Planning Planning Differentiated
Sector Relationship
Business Unit Compliance
Management Management
Control- Tracking Sales Fulfillment
ling Management Monitoring
Product Credit
Reconciliation
Staff Appraisals Management Assessment
Account
Product Directory Product
Administration Sales Customer
Fulfillment
Product Accounts
Administration Credit
Executing Customer
Administration
Purchasing Marketing Service
Document
Campaigns General
Management
Branch/Store Ledger
Collections
Operations
Financial
Business New Business Relationship Servicing & Product
Control and
Administration Development Management Sales Fulfillment Target
Accounting Competency
Base
Business Fulfillment Competitive
Directing Sector Planning Account Planning Sales Planning Portfolio Planning
Planning
M L M L M L M L Planning
M L L M
Differentiated
Cost control
Sector
opportunity Relationship
Business Unit Compliance
Management Management L M Investment
Control- Tracking M L M L Sales Fulfillment
M L Review
ling Management Monitoring
Product Credit Contribution
Reconciliation
StaffMAppraisals
L Management
M L Assessment
M L
H L M L
M L Cost
Revenue/Profit (H, M, or L)
improvement
Account opportunity
Product Directory Product
Administration
L H L L Sales Customer
Fulfillment
Cost control M L H
HL
H
Accounts
Product opportunity “Hot”
Administration
M L Credit M M Component
Executing Customer
Administration
Purchasing Marketing Service
H M
M H Document
Campaigns CostGeneral
control
Management
Branch/Store Ledger
opportunity
M L M H Collections
Operations
L L M L L H L M
L H L L
extension Sales
Fulfillment Customer Component
M L HL
Accounts
Product H M Customer ODS
Administration Credit Ordering /
Executing M L
Administration Customer M M
Billing
Service
Purchasing Marketing
M H Document
H Campaigns
duplication
M
Management General
Branch/Store Ledger
Collections
Operations
L L
M L M H
M L L H L M
– Account Administration
Automate the manual tasks for creating and administering
accounts
Decrease cost of account activation by 50%
– Credit Administration
Design and build optimized services to support converged
organization
Negotiate better prices with our vendors taking advantage of our
combined size
Decrease negotiated cost (Vendor volume discounts) of credit
report retrieval by 20%
Automate 75% of all credit report retrievals
Implement consistent business rules to manage risk
Decrease number of credit report retrievals by 10%
– …
Business Goals
Dynamic Infrastructure –
Cloud Computing
Service Consumers
Datacenter
Monitor & Manage Infrastructure Access
Services & Resources Services
IT Cloud
Component Vendors/
Service Catalog, Software Publishers
Component
Cloud Library
Administrator Publish & Update
Components,
Service Templates
Cloud-onomics
CLOUD COMPUTING
VIRTUALIZATION
+ STANDARDIZATION
+ AUTOMATION
= Cost
Flexibility
Virtualized environments
Utilization of only get benefits of scale
Infrastructure if they are highly utilized
Automation of
Management automate
Significantly
High Quality User Changes in Changes in Improved Supply
Experience Consumption Delivery Economics
User provisioned Standardized offerings
Public … Private …
•Service provider owned and •Privately owned and
managed. Cloud Services managed.
•Access by subscription. •Access limited to client
•Delivers select set of and its partner network.
standardized business process, Cloud Computing •Drives efficiency,
application and/or Model standardization and best
infrastructure services on a practices while retaining
flexible price per use basis. greater customization and
Hybrid …
control
•Access to client, partner
network, and third party
resources
.…Standardization, capital .… Customization, efficiency,
preservation, flexibility and availability, resiliency, security
time to deploy and privacy
Public Clouds
(provider - Internet)
Private Clouds Hybrid Clouds
(data center - Intranet) (public and private)
Services
Infrastructure as a service
(virtualized servers, storage, networking)
49 © 2010 IBM Corporation
University Zurich – Enterprise IT Architectures
ring
Registration
Ensure SLA
•Define Service Offe Conformance
based on
Template and Service Catalog Cloud
Manager
register it in the Service
Te
Catalog
rm
n
Service
i
itio
n atio
Instance
n
Termination
fi
n
De
Destroy
Service and
Subscriber free up
Service Template System z Ensemble Power Ensemble System x Ensemble (e.g. Line of
Business)
resources
Definition
Management
Management
Management
LPAR / VM
LPAR / VM
LPAR / VM
IBM / ISV /
App
App
App
App
App
App
App
App
App
App
App
App
… … …
IT Dept
•Create Build- and OS OS OS OS OS OS
Management Virtualizers (e.g. z/VM) Virtualizers (e.g. PHYP) Virtualizers (e.g. Xen)
… Optimized Middleware
(image deployment, integrated security, workload mgmt., high-availability)
Deployment