- Script for OM Project (Selection Process)

Headline for hiring wala pa

Hotel Receptionist
MD Hotel

1. Preliminary Interview
(Cerbito as narrator) : Preliminary interview is a very general and basic interview conducted to
eliminate the candidates who are completely unfit to work in the organization.

(Mr. Frades) : Applicants 1, 2, and 3! please proceed to the conference room.

*Ms. Dorado, De Guzman & Loseo enter the room*

(Ms. Dorado, De Guzman & Loseo) : Good morning Mr. Frades and Ms. Armenio.

(Mr. Frades) : Good morning. Take a seat please.

(Ms. De Guzman and Loseo) : Thank you.

*Ms. Dorado di nag thankyou kaya medj di maganda first impression sa kanya.*

(Ms. Armenio) : So Ms. Dorado, tell me about yourself.

(Ms. Dorado) : Ahm... I'm Shiela Marie Dorado. I live in Barangka Marikina City. I'm 19 years old
and —

(Ms. Armenio) : Ok. That's enough. How 'bout you Ms. De Guzman?

(Ms. De Guzman) : Good Day Ms/Mr. I'm Danica Neri De Guzman. I graduated from UP Diliman
with flying colors and I'm currently up for challenges.

(Ms. Armenio nods her head) tumango ganun

(Mr. Frades) : Ms. Sophia Loseo, tell me about yourself.

(Ms. Loseo) : I'm Sophia Loseo. I have been working as a receptionist for over 3 years. I am
passionate about learning new things.

(Mr. Frades nods his head) tumango ulit

*Tapos after nito parang brief na lang ipapakita yung ibang candidates. Kumabaga mas
focus yung difference nung sagot ng mga nauna.*
(Mr. Baldesco) : I'm a fresh grad from Our Lady of Perpetual Succor College. I have developed
strong communication and problem solving skills.

(Ms. Reduban) : My past experience honed my ability to manage conflict and polished my
communication skills.

(Ms. Quinain) : I have completed a number of training courses and I am eager to make full use
of that here if possible.

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2. Receiving Applications
(Minlay as a narrator) : The application gives the interviewers information about the candidates
like their bio-data, work experience, hobbies and interests.

(Mr. Frades) : Good afternoon! Please pass your Curriculum Vitae.

(Mr Frades) : For Ms. Dorado, Ms. De Guzman, and Ms. Loseo you may pass it to me. And for
candidates 4,5 and 6, you may pass it to Ms. Armenio. Thank you!

(Ms. Dorado, Ms. De Guzman, and Ms. Loseo) *ibibigay yung application forms kay Mark*

(Mr. Baldesco, Ms. Quinain, and Ms. Reduban) *ibibigay yung application form kay Armenio*

(Ms. Armenio) : Thank you for applying to our company. We will contact you for more
information and queries. You may now leave the conference room. Goodluck and Godbless!

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3. Screening of Application
(Cerbito as a narrator) : Once the applications are received, they are screened by a special
screening committee who choose candidates from the applications to call for an interview.
Applicants may be selected on a special criteria like qualifications, work experience etc.

*Mr. Frades reading the application given by the candidates*

*while reading, do some non-verbal communication*
“Himmmm…” , “*nodding head*” , “Nice!”

*Ms. Armenio shakes her head in disappointment while reading the CV’s
"tsk tsk tsk" "wow!" "so much potential"

*All the candidates received an email or call by an HR representative except Ms. Dorado*
*Ms. Dorado has been eliminated from the selection process*
------------------------------------‐--------------‐----------

4. Employment Test
(Minlay as narrator) : Before an organization decides a suitable job for any individual, they have
to gauge their talents and skills. This is done through various employment tests like intelligence
tests, aptitude tests, proficiency tests, personality tests etc.

*(De Guzman, Loseo, Baldesco, Quinain, and Reduban) 5 out 6 candidates were back to
the company to take the Employment Test*

(Ms. Armenio): For Ms. De Guzman, Ms. Loseo, and Ms. Reduban, please proceed to Room 1.
Mr. Frades is the one who will facilitate the Intelligence test.
(Ms. Armenio): For Ms. Quinain and Mr. Baldesco, please proceed to Room 2. I will be the one
who will facilitate the Personality Test*

*Ms. De Guzman, Ms. Loseo and Ms. Reduban entered the room*
*Ms. Quinain and Mr. Baldesco entered the room*

*Intelligence tests for Mr. Frades*

(Mr. Frades) : Good afternoon Ms. De Guzman, what language do you speak?

(Ms. De Guzman) : I'm confident in using the English language.

(Mr. Frades) : What else?

(Ms. De Guzman) : I can also speak a little bit of Japanese.

(Mr. Frades) : Can you introduce yourself in Japanese?

(Ms. De Guzman) : Watashino namae wa Danica Neri-desu.

(Mr. Frades) : Amazing, thank you. You may now leave the room and wait for our email to
confirm if you are eligible for the next process.

* Ms. Reduban enters the room 1*

(Mr. Frades) : Good afternoon Ms. Reduban, what language do you speak?

(Ms. Reduban): Ahm… I can speak English but not fluently.

(Mr. Frades) : What else?

(Ms. Reduban) : My mother tongue is Bisaya

(Mr. Frades raises his eyebrows and slowly nods his head neither impressed nor
disappointed) di ka na impress di ka rin na disappoint parang no emotion.

(Mr. Frades) : Okay, thank you for your time. You may now leave the room and wait for our email
to confirm if you are eligible for the next process.

*Ms. Loseo enters the room 1*

(Mr. Frades) : Good afternoon Ms. Loseo, what language do you speak?

(Ms. Loseo) : I can speak English fluently as well as Korean and Japanese.

(Mr. Frades) : Really? Can you introduce yourself in the language that you've mentioned?

(Mr. Loseo) : Annyeonghaseyo? Jeoneun Sophia-imnida. Watashino namae wa Sophia-desu.

(Mr. Frades) : Nice! Thank you for your time. You may now leave the room and wait for our
email to confirm if you are eligible for the next process.

*Ms. Armenio for Personality Test*

(Ms. Armenio) : Good day, Mr. Baldesco! Here’s my question for you. What will you do if your
customer complains about your service?

(Mr. Baldesco) : The first thing that I will do is I will talk calmly to my customer. I will ask what’s
wrong with my service, and how I can address his/her problem.

(Ms. Armenio) : How can you ensure that you can solve the problem?

(Mr. Baldesco): I will seek some help with my co-workers. We will do our best to address the
problem by giving them their needs. We will make sure that they are comfortable enough.

(Ms. Armenio) : Nice answer. Thank you. You may now leave the room and wait for our email to
confirm if you are eligible for the next process.

*Ms. Quinain enters the room*

(Ms. Armenio) : Good day, Ms. Quinain! Here's my question for you. What will you do if your
customer complains about your service?

(Ms. Quinain) : First, I will apologize for making them uncomfortable. I will be kind to them and I
will listen to their concerns. I will take action immediately.
(Ms. Armenio) : How can you ensure that you can solve the problem?

(Ms. Quinain) : I will assess the problem and offer a solution as soon as possible.

(Ms. Armenio) : Good answer. Thank you. You may now leave the room and wait for our email
to confirm if you are eligible for the next process.

*based on the employment test, the HR decided to eliminate the Ms. Reduban*
*The HR emailed the participants, except Ms. Reduban*
*Ms. Reduban has been eliminated from the selection process.*

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5. Employment Interview
(Cerbito as narrator): Employment interviews are done to identify a candidate’s skill set and
ability to work in an organization in detail. Purpose of an employment interview is to find out the
suitability of the candidate and to give him an idea about the work profile and what is expected
of the potential employee.

*(Baldesco, Quinain, De Guzman, and Loseo) 4 remaining candidates back to the

company to continue the process.*

(Ms. Armenio) : Welcome back, applicants! Now that we are on the 5th step, we will have the
Job Interview.

(Ms. Armenio): For candidates 1 and 2, please go to room 3. And for candidates 3 and 4,
please go to room 5. Thank you!

*All candidates entered the room*

(Mr. Frades) : Good afternoon Ms. Loseo! What skills and strengths can you bring to this
position?

(Ms. Loseo) : Good afternoon, Since I've been working as a receptionist for the past 3 years.
I'm confident that I have the skills, strengths and experience in this field.

(Mr. Frades) : Excellent!. Thank you. You may now leave the room and wait for our email to
confirm if you are still part for the next process.

* Ms. Loseo leaves the room*

(Mr. Frades) : Good afternoon Mr. Baldesco! Here's my question, what skills and strengths can
you bring to this position?
(Mr. Baldesco) : I don't have any experience in this field because I'm a fresh graduate, but I am
confident that I can do well in this position.

(Mr. Frades) : Nice!. Thank you. You may now leave the room and wait for our email to confirm
if you are still part for the next process.

*Mr. Baldesco leaves the room*

(Ms. Armenio) : How would your co-workers describe you from the last company you entered?

(Ms. De Guzman): My colleagues describe me as a hardworking applicant. They saw that I

always do my best in every aspect of work. They know that I will contribute better for the
company.

(Ms. Armenio): Okay, nice. I hope that you are consistent with that. You may leave this room.
Thank you and have a nice day!

(Ms. De Guzman): Appreciated, ma’am. Thank you!

*Ms. De Guzman leaves the room*

(Ms. Armenio) : How would your co-workers describe you from the last company you entered?

(Ms. Quinain): They describe me as a participative leader who applies a friendship factor within
a group because I always treat them to restaurants. Every week we always eat and drink
outside.

(Ms. Armenio): Really? Well, I hope that you still prioritize your work. You may leave this room.
Thank you and have a nice day!

*Ms. Armenio and Mr. Frades talked…

and decided to eliminate Mr. Baldesco candidates because they were not satisfied
enough with the answers of Candidate Mr. Baldesco and Ms. Quinain.*
*Candidate Ms. De Guzman and Ms. Loseo are still alive and ready for the next step, while
candidate Mr. Baldesco and Ms. Quinain are eliminated from the selection process*

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6. Checking References
(Minlay as narrator) : The person who gives the reference of a potential employee is also a very
important source of information.
*Mr. Frades is checking the CV's from the remaining candidates. They want to know if the
information in the CV's are legit.*

*Mr. Frades calls the Registrar Office from UP Diliman*

(Mr. Frades) : Good morning! I'm Mark Frades, HR Manager from MD Hotel. Is this the registrar
office of UP Diliman?

(Mr. Baldesco) : Yes, speaking.

(Mr. Frades) : I would like to confirm if Ms. Danica Neri De Guzman graduated from this school?

(Mr. Baldesco) : Wait for a moment sir, I will check it from our student's list.

(Mr. Frades) : No problem sir.

(Mr. Baldesco) : I'm sorry sir, but we don't have Danica Neri De Guzman from our student's list.

(Mr. Frades) : I understand sir, thank you for your time.

*End of call*

*Mr. Frades calls the AM Hotel (former company of Ms. Loseo)*

(Mr. Frades): Good morning! I'm Mr. Frades, HR Manager from MD Hotel. Is this the office of
AM Hotel?

(Mr. Baldesco): Yes, I’m the secretary of the manager here in AM Hotel. How may I help you?

(Mr. Frades): I would like to confirm if Ms. Loseo is a former employee of your company?

(Mr. Baldesco): Yes, she worked at this company for the past 3 years. She’s an expert
employee here because of her excellent services.

(Mr. Frades): Noted. Thank you for your time and effort, Ma’am.

(Mr. Baldesco): No worries.

*End of call*

*Based upon checking references, the HR manager observed that Ms. De Guzman lied
about the educational background in her CV. Therefore, they decided to eliminate Ms. De
Guzman.*
*Ms. Loseo is the one who successfully passed 6 steps the selection process*

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7. Medical Examination
(Cerbito as narrator) : Medical exams help the employers know if any of the potential candidates
are physically and mentally fit to perform their duties in their jobs. A good system of medical
checkups ensures that the employee standards of health are higher and there are fewer cases
of absenteeism, accidents and employee turnover.

*Now that Ms. Loseo passed all the interviews made during the selection process, she is
required to take and submit a medical examination.*

*Ms. Loseo passes the medical examination to the HR Manager, and waits for the
announcement of the Orientation day.*

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8. Final Selection
(Minlay as narrator) : After the candidate has successfully passed all the tests, interviews, and
medical examinations. The employee is emailed an appointment letter confirming the selection
to this position.

*Ms. Loseo received an email confirming her position in the MD Hotel, the email also said
that they will conduct an orientation after 1 week.*

*Agenda in the Orientation: Discussion of Salary with Graduated Commission based on

sales above quota.*

(Mr. Frades): Good morning, Ms. Loseo! Welcome to the Orientation. We are pleased that you
passed all the interviews, tests, and medical examinations. Now, as an HR manager, I will
discuss to you the Salary with Graduated Commission based on sales above quota.

Basic salary= P18,000

Total books/sales= P250,000
Quota= 40,000

Loseo will be paid a basic salary of P18,000/month plus commission on all sales above
her quota of P40,000.00 a month according to the following schedule:
1% on the first P30,000
2% on the next P40,000
3% on sales above quota exceeding the foregoing P70,000.
If Loceo sells a total of P250,000 for the month, how much would be her gross earnings?

SOLUTION:
Total sales 250,000
Less quota - 40,000
210,000 (sales subject to commission)
First (30,000 x 1%) 300
Next (40,000 x 2%) 800
Balance:
(210,000 - 70,000) = 140,000
140,000 x 3% = 4,200
Total Commission= 5,300
Add to basic salary= 18,000 + 5,300 = 23,300
Gross earnings= P23,300

(Ms. Loseo): Ohhh… Thank you, sir. I will make efforts to fulfill the quota. I am now ready to
serve as the hotel receptionist of your company. Once again, Thank you for the opportunity sir!

(Mr. Frades): You’re welcome, Ms. Loseo. I would like to congratulate you for being hired to our
company. I will look forward to see you in the next following weeks. Thank you!

(Ms. Loseo): Thank you sir!

*leaves the room with a smiling face*

-end-