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Guide Safety and Lean Trends 2022
Guide Safety and Lean Trends 2022
Guide Safety and Lean Trends 2022
Trends of 2022
Explore behavioral safety, occupational safety and health, Lean manufacturing,
and management responsibilities through the eyes of safety professionals.
Introduction
We are barreling into the new year with the hope of COVID-19 gradually
releasing its grip on our nation’s workers and all of its citizens. The
editorial team at Creative Safety Supply has spoken to nine safety experts
and business owners, each specializing in a range of different workplace
safety sectors. We’ve gathered what we believe are going to be the most
prominent safety trends you can expect to see throughout 2022.
Safety can mean something different from employer to employer. Yes, physical
well-being is always the first thought when people bring up occupational
safety. That aspect of safety covers areas such as electrical safety, hazardous
chemicals, the use of personal protective equipment, and hundreds of other
scenarios that produce risk.
What about psychological safety in terms of the need to feel safe and valued
in the workplace? What about the foundations of safe behavior through
comprehensive training modules? From what we’ve learned from our experts,
workplace safety doesn’t just exist in terms of bodily harm. In fact, there’s a lot
that goes into getting to, and maintaining, zero injuries.
With 2020 and 2021 behind us, safety and health experts, management,
employees, and leadership are beginning to realize what safety really entails. The
days of employees convincing themselves that their well-being takes a backseat
when it comes to working at their job are no more. To prove that point, many of
the professionals that we’ve spoken to agree that when employees are well in
terms of their mental health, they tend to have a higher satisfaction rate with their
job, leading them to practice more safe behaviors.
This guide is going to lead you through three different categories of trends:
general workplace trends, psychological safety trends, and physical safety
trends. Each category has several individual key predictions that you can expect
to see in the coming year regarding workplace safety around the country, and
perhaps around the world.
Despite this upward trend in positive workplace changes, it might be a little rocky on the way up.
Let’s discuss what you’re likely going to see.
While this change is proving to be excellent for the populous in terms of mending symptoms of
burnout and eliminating toxic workplaces from people’s lives, it has and will continue to prove
a challenge to the workplaces that are losing workers and suddenly gaining lots of new talent.
We’re specifically talking about:
High Training Demands – Training a high influx of new workers puts incredible strain on
facilities to get new employees up to speed. Not only do you have to train a larger amount of
new people, but you must also do it in a way that is the most efficient, and in a way that imparts
the best safety information and protocol possible.
A Lack of Staff – Next, we have a lack of staff. Yes! You hired all those new employees, which is
excellent. But those new workers probably won’t be able to accomplish everything a seasoned
employee can do until they’ve been fully trained. This means experienced workers will have
trouble keeping up with the workload until the new workers are up to speed.
Experimenting with New Ways of Working – Lastly, we have workplaces making changes to
the way they work. This could mean offering more positions that are work from home, a hybrid
schedule, or even developing new safety procedures at work to better protect employees.
There is a lot of change happening right now, but that doesn’t mean transitions are bad. In fact,
it could be said that they are more akin to growing pains. It may hurt now but we’ll be bigger and
stronger soon enough.
There are certainly more examples of employee needs out there. Luckily, those can be identified
with a simple questionnaire or chatting with employees in person.
However, it’s best to solicit feedback from current employees. If you only gather feedback during
an exit interview, you may be talking to a bitter employee who is ready to leave. Not only that, but
the company will also fall into what we discussed in the last section—too many new employees
and not enough time to train them properly.
Employers are beginning to understand that we as human beings want to work to live rather
than live to work. People aren’t interested in spending 50–60-hour weeks at work on top of being
exposed to dangerous working conditions just to get by in terms of finding housing and putting
enough food on the table.
Being complacent with safety regulations and basic safe practices or procedures is probably
one of the largest offenders when it comes to serious injuries, and fatalities. When we say
complacency, it’s about going on auto-pilot, which makes people more prone to being unaware
of their surroundings. Complacency can also mean taking short cuts even though those short
cuts aren’t the safest option to complete the task they are working on.
Control of
6 hazardous energy
29 CFR 1910.147 1,698 violations
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9 industrial trucks
29 CFR 1910.178 1,420 violations
With hopefully the worst part of the pandemic behind us, companies,
“Another key management, stakeholders, and the public are starting to realize
thing that has the importance of occupational safety and heath practitioners.
come out of the Occupational safety and health practitioners are accredited or
COVID pandemic, certified to design, implement, and evaluate a business’ health and
when you’re safety program.
talking about
the role of an All of this is done to improve safety, productivity, and improve the
occupational health of the employees who work there. These professionals are
safety and also responsible for advocating for policies that protect workers from
health occupational hazards.
practitioner,
we have finally COVID-19 was the identifying factor that led to this realization. You
gotten an might call it the silver lining of the pandemic. Regardless, employers
executive seat had to rely on industrial hygienists to help businesses follow both
at the table.”
– Paul Colangelo
new government mandates to control the spread of the virus and to standardize these new
processes to prevent the spread of illnesses in the future.
With that door open, it leaves room for other improvements to be accepted and made within
other workplaces as well.
There are all kinds of different health related wearables on the market today. Everyone knows
about the Fitbit and Apple Watch, not that companies are suddenly going to provide these
tools specifically for their employees, but that’s the idea of safety technology. Something that
monitors the health of an employee while they are working. Not only will it provide crucial
information about an employee’s health to the employee themselves, but it gives them data that
will help them see if they need to be accommodated at the workplace.
Wearables can include sensors for hard hats, gas sensors, apps that ask employees questions
before they go to work for the day, or even apps that employees
can use to ask safety related questions to their supervisor. “I see a number of
These specialized tools can help employees prevent companies looking
themselves from getting injured, help them manage fatigue, for what’s next,
and overall, increase their awareness around the workplace. what we can do
better with our
technology. I see
a lot of apps
becoming available
to help companies,
whether that it’s
general industry
or construction.
You know, putting
it in the palm of
the hand of the
employee, where
it’s needed.”
– Marc McClure
Supply Chain Delays
Remember the toilet paper shortage of 2020? What about the chip shortage and the rise in used
car prices? Unfortunately, it has been predicted that the supply chain will suffer throughout 2022
and perhaps into 2023 as we slowly recover from the pandemic. That means there will continue
to be problems with bottlenecks and labor shortages into the foreseeable future.
A combination of negative factors has led to the problems we have been seeing within the
supply chain in the last 2 years. The first and foremost example being pandemic related. The
supply chain has suffered from COVID-19 in terms of:
These events oftentimes cause panic buying in both the public and corporations. However,
that demand only puts further strain on the employees and companies working to produce
products, causing them to fall behind even more. Not to mention the driver shortages that
already exist, so even if all the product is ready to be shipped out, there’s still going to be a
pinch point that effects delivery.
While both COVID-19 and extreme weather are a couple of the largest problems in an exhausted
supply chain, other problems such as only operating on an on-demand principle or only having
a handful of businesses as the sole providers of products, like computer chips, also pose a
crippling risk to the supply chain.
Tools to Improve General Workplace Safety
Communication is one of the most essential pieces to workplace safety. Not only does
communication help reform training into something more standardized, but it also allows both
employers and employees to talk freely about what they need from each other, how to achieve
those actions, and develop a relationship in terms of retention.
Let’s take a look at some general workplace safety tools and methods that can be used to
improve communication within the workplace. Those being Deming’s funnel experiment and
regularly performing a Gemba walk.
The funnel experiment perfectly describes the negative outcomes of changing multiple aspects
of a process every time something goes wrong without first going through and studying why
variation is happening in the first place. He refers to this action as tampering. Tampering
could be anything from adjusting a particular process if the result did not meet the standard
requirements, to using the current output to determine quota.
Imagine being trained by a supervisor or an employee that has been at the company for a long
time. If the training process isn’t standardized then the risk of teaching bad habits, using risky
shortcuts, or even just omitting important information is almost guaranteed to happen with each
Deming’s solution to this is to make sure to study all the possible causes of variation BEFORE
making any changes as tampering with the process without data is more likely to worsen the
rate of variation. Not only does this lead to defective product and potentially dangerous working
conditions, but it also puts more burden on employees to adapt to new rules that may not have
even been necessary if the decision-making team was more methodical with their data.
Utilize Gemba
Gemba, a Japanese word meaning “the real place,” is a beloved Lean manufacturing tool for those
practicing continuous improvement. This method is usually used when managers and supervisors
are wanting to improve efficiency within the production line. However, this isn’t done from a desk.
What makes Gemba so unique is that it requires upper management to observe what’s happening
on the front lines. The Gemba walk, as it is affectionately called, actively works to improve upper
management and worker communication.
With the opportunity to observe workers and talk to them about their concerns, the ones doing the
observing are able to gather meaningful data that gives them the information they need to remedy
any hiccups within the system.
Dr. Ludwig adds “In Lean manufacturing there’s a big focus on cutting the fat to really understand
the issue at the front line. As a behaviorist looking at safety, too often I start analyzing these
programs and I see they’ve overburdened the workforce with rules, PPE, and forms, and stuff like
that. The result is the workers either take a shortcut, they don’t do it, or they won’t report some
of the stuff that’s happening because the response to that report is adding more rules or adding
more PPE. In that case if you’re adding burden on the worker, they’re not going to participate.”
Psychological Safety Trends
Psychological safety is a term that’s starting to catch on in the working world. It isn’t just about
physical safety anymore! Unfortunately, to get to this realization, society had to go through a
global pandemic for people to understand that well-being isn’t just about protecting workers from
bodily harm.
Both the terms psychological and psychosocial are often mistaken for each other or
used interchangeably when in fact they both have very different meanings.
Symptoms of depression
Addiction
The development of chronic health problems
Thoughts of suicide
Workplace suicides have increased drastically since 2005 due to harmful psychosocial
environments employees are exposed to. The U.S. Bureau of Labor Statistics recorded
307 workplace fatalities by suicide in 2019, the highest level on record that the nation
has experienced.
With all these psychosocial safety trends predicted to occur and make the shift this
coming year, there’s now an equal playing field developing between both health and
safety in OH&S. We view this as particularly important because Occupational Safety and
Health is the center of all things workplace safety related.
OH&S includes, most importantly, our professionals. They help make the change needed
to create a perfect workplace safety program for every unique environment. But what
many people gloss over is the fact that safety, while it protects our heath, is not the same
as focusing on employee health. We’re talking about preventing excessive emotional
and mental stress within the workplace that has potential to harm employees physically.
Whether that be because they neglected safety procedure or simply forgot because of the
nature of the working environment.
Do you see the connection? You cannot have Safety in OH&S without Health, likewise the
other way around. Each complement each other for a reason, that being a more wholistic
view of worker well-being during their time on the job.
Tools to Improve Psychological Safety in the Workplace
Let’s look at a couple of conversational tools you can use to improve your employee’s sense of
safety and well-being. Not only do both the T.H.A.N.K.S and C.O.A.C.H conversations provide a
baseline for respecting people, one of Toyota’s primary business principles, but it also creates
an environment where employees can trust their higher-ups rather than fear or avoid them.
Safety is a two-way street and positive conversations are an excellent way to begin. With that
being said, the employer must make themselves approachable so employees can give them
feedback, and vice versa, on processes that may harbor unnecessary risk for the workers.
Fostering a positive workplace culture is all about the ability to communicate in the right way.
For that, try out the T.H.A.N.K.S conversation, something we learned after talking with Dr.
Ludwig. The technique goes as follows:
A
Ask what Actions they are doing to keep themselves safe.
N
Tell them you Noticed their safe actions but also some risk.
Overall, this is an excellent method to use to reach your employees on their level without
sounding condescending or upset with them. Try it out yourself!
Learn about Dr. Ludwig’s discovery and development of the T.H.A.N.K.S conversation here.
he C.O.A.C.H method is another type of communication strategy we learned after speaking with
Dr. E. Scott Geller. This method aims to provide corrective feedback in the workplace quickly and
efficiently. It also does this in a way that maintains a positive relationship between both workers
and their supervisors. The acronym stands for:
O
I have made a checklist to use while I Observe my employee’s behavior.
A
While observing I will Analyze what I think is influencing both safe
and unsafe behavior.
C
I must Communicate with my employees about what I noticed.
For clarification, an emergency temporary standard can only be created under very
limited conditions. OSHA must prove that workers are in grave danger due to exposure
to toxic substances or agents, or a new hazard that has been deemed to cause serious
physical harm. In only 2 years COVID-19 has caused 800,000 deaths in the U.S. and has
jumped to one of the leading causes of death in the United States.
It must be noted that once the temporary standard has been published to the federal
registrar, it will serve as a permanent standard while it goes through the standard
adoption process afterwards. These special standards may be challenged in the U.S.
Court of Appeals for validity as well. On top of that, they have only 6 months to come to a
final ruling for the permanent standard.
From 2011 to 2019, The Bureau of Labor Statistics recorded 344 heat related deaths.
41.9% (144 workers) died while working in construction, repair, or cleaning industries and
15.7% (54 workers) died while working in material handling operations. In 2019 alone,
there were a recorded 43 occupational related fatalities caused by excessive heat. While
2019 reported less heat fatalities than 2018, we are still seeing an upward trend in heat
related deaths across the nation.
While there is more regulatory content in terms of protecting workers from physical safety
issues, we also have to use the tools available to us to make our workplace environments
even better than before. These “methods” include concepts such as 5S, Six Sigma, Lean
manufacturing, and more.
Following these proven techniques often come with best practices. For example, if you choose
to utilize 5S you’ll find the use of safety labels and signs essential to organize your workplace
while also keeping your employees out of harm’s way. On the other hand, if you’re using any type
of improvement method, you’ll find that frequent job hazard analyses are necessary to identify
safety issues.
Taking advantage of visual communication is your best bet aside from extensive training for
your facility. This means installing safety signs, informational labels, and even floor tape to
denote safe walkways or the placement of specialized equipment or workstations.
First, you’ll need to become familiar and follow both regulatory and voluntary standards such as
those from OSHA, ANSI, and the NFPA. These will help you to make sure the correct design is
used, and the essential labeling rules are followed. Plus, utilizing these best practice methods
and regulatory standards will help you avoid fines.
Make sure you have the essentials such as Danger, Caution, Warning, and Notice signs or labels for
alerting your employees of established safety protocol and hazardous substances. Adding extra
information is always welcome. That can be anything from directional signs to facility labels.
Creative Safety Supply is here to help you with your visual communication efforts. Known as
the industry leader in visual safety, we have many options for long-lasting regulatory compliant
labels, signs, and industrial floor marking tape.
We also carry cost-saving industrial label printers that give you the ability to print labels on-
demand whenever you need them. That means no waiting around for labels to be delivered and
no miscommunication when it comes to design.
Visual communication matters in the workplace. Without reminders to wear PPE, follow
company safety protocol, or watching out for moving forklifts, workers would be at a severe
disadvantage when it comes to taking their own safety seriously.
The essential first step in a risk management program is performing a Job Hazard Analysis,
or JHA. It’s used to review tasks to then be able to identify and subsequently address safety
hazards within the workplace.
These tasks are usually performed more at jobs with the following characteristics:
JHAs are an essential tool for everyone’s workplace to not only keep people safe and healthy,
but to make sure standard workplace processes are followed and re-evaluated regularly for new
hazards that may have developed.
You can achieve this by utilizing a Gemba walk. It can also be useful to break
Observe
down a task into smaller manageable pieces, that way you can really investigate
the task
any problems.
Identify Look for physical hazards, chemical hazards, the potential for illness, etc. Make
potential and sure to ask yourself, “what are the causes of these problems?” and identify the
existing hazards consequences.
Calculate
The hazards that pose an immediate risk should be a priority in terms of mitigation
the severity of
or elimination. This can be calculated by using a Risk Priority Number, or RPN.
the hazards
Implement Consult the Hierarchy of Hazards for this task. This excellent risk management
the necessary tool can help you come up with ideas to eliminate, substitute, implement
hazard controls engineering and admin controls, and mitigate hazards with the necessary PPE.
Respecting individuals, no matter what position they hold, is a high priority for workers
and fostering a respectful workplace culture is key.
Having transparent management and giving employees the chance to speak up for
themselves and their safety is important.
Coaching and talking with one another about safety helps build a successful and safety
driven workplace where employees feel valued.
Well-being is going to work and feeling safe, and ultimately going home safe as well.
Being honest and open about what needs to be done to better the company culture and
using continuous improvement strategies to seek out those advancements.
Here are a few final tips to keep in mind as we launch ourselves into the new year:
Be Positive That means take and give positive feedback, always be looking for
improvements, and respect those who come to work every day.
Stay up to Date Keep in touch with news revolving around new safety standards,
regulations, and best practice methods. You might find a method that works well
within your workplace to keep people safe.
Listen to Employees with Empathy Make sure you are listening to what your
employees expect from you in terms of safety, compensation, and other necessary
workplace functions.
Be Supportive This can come in the form of providing more extensive training,
providing better benefits, and other positive psychosocial conditions.
Brett Brenner
Brett Brenner is the president of the non-profit organization Electrical Safety
Foundation International, also known as ESFI. The organization provides electrical
safety information to the public to increase safety awareness while also working to
fight electrical-related deaths, injuries, and damage done to property. Brenner is also a
council member for the NFPA and for UL.
Paul Colangelo
Paul Colangelo has 30 years of experience in the Environmental Health and Safety
field as a Safety Director, a Construction Manager and Consultant, his involvement in
Telecommunications, and in the Utility and Renewable Energy sectors as well. He also
has 20 years of experience as an OSHA Outreach 10/30-hour Construction Program
Trainer, and holds the STSC, CHST, CIT, and CRIS certifications. On top of that, he is
also involved in the American Society of Safety Professionals and is an appointed ambassador for the
Board of Certified Safety Professionals.
Colangelo is the owner and president of PJC Safety Services which offers consulting services to those
needing assistance with the design, development, and implementation of safety and health programs.
The company also offers OSHA compliance assistance as well as safety and health training courses.
He created the concept Actively Caring for People that helps facilities improve workplace safety
while also aiming to increase productivity and workplace satisfaction for employees. If you are
interested in receiving consulting services from him and his business partner Dr. Krista Geller,
check out their website https://www.gellerac4p.org/.
Dave Johnson
Dave Johnson was chief editor at Industrial Safety and Hygiene News for 40 years,
from 1980 to 2020. He is also a writer, reporter, researcher, analyst, and public
speaker on topics such as Environmental Health and Safety, organizational culture,
sustainability, and leadership.
Rich Kneece
Rich Kneece is an accomplished CTO at Eskalera, an organization whose goal is to
provide their customers with software resources that work to improve employee
retention, productivity, and innovation through inclusion, equity, diversity, and
employee empowerment.
Before Kneece took on the position at Eskalera, he founded MTC Labs, co-founded
one of the leading job boards for healthcare, was a director for a market-leading consulting firm, and
held account and talent leadership positions at Aetna, IBM, and ESPN. He knows what it means to have
lasting and high-performing teams. He is a recognized thought leader about employee engagement and
experience, innovation, idea generation, and HR tech.
If you’re interested in learning more about behavioral based safety, make plans to participate in the
Appalachian Safety Summit next year. This summit was founded by Dr. Ludwig and continues to occur
every year under his direction.
Marc McClure
Marc McClure is a safety professional that has extensive experience in leadership
positions regarding occupational safety in the workplace. Some of the positions he’s
held include Project Safety Manager, Regional Safety Manager, and Corporate Safety
Director.
McClure works to help people set a vision for their safety culture and helps them
along with foundational items that assist them in retaining new workplace values
when it comes to safety. He has also worked with a team to develop a new safety app called Wicked OSHA
that helps companies with over 100 employees to improve workplace safety in terms of OSHA compliance
Deondra Wardelle
Deondra Wardelle is a continuous improvement specialist and the creator of the
#RootCauseRacism movement. She works as a corporate trainer, licensed health
coach, and is a motivational speaker.