Gurgaon
Deepak SINGH
SUPPLY CHAIN & OPERATIONS PROFESSIONAL
Summary
Seasoned professional with 11 years of
experience in establishing operational
optimization along with performance-
driven with business acumen across
diverse cultures and economies. Steered
projects through complete cycle from
ideation to commercialization.
Impressive record of utilizing out-of-the-
box approaches, adapting to new
business environments, and negotiating
win-win agreements.
Forged strong business
relationships focused on
teamwork, service level, and cost
containment
Diversified background in
International business and supply
chain management
Offers innovative solutions to
operational challenges and
leverages decisiveness to implement
solutions while minimizing risk and
maximizing performance.
Expert in transforming strategic
plans into tactical initiatives for
national and international programs.
Motivator and coach combining
business acumen with analytical
depth to align operational
efficiencies with corporate goals.
Core Competencies
Warehouse operations
Last mile delivery
Stakeholder management
Process & cross functional Audits
New hires & refresher training
Competitive Market Positioning
Analytical & Hollistical approach
Strategic Partnership Relations
Negotiation & persuasion
Ops process & policies
implementation
Budgeting & Cost Reduction
Efficiency, Productivity, fulfillment %
Education and Certifications
Master of Science – Supply Chain &
International Marketing, Esc Rennes,
France
Bachelor of Business, NIMS, Delhi
CSR Certification – HEC Liege, Belgium
IELTS Certificate – British Council Of
India
Diploma in EXIM-IIFT, New delhi
Market research Project-Exevo, New
Delhi
+91-9560775585
singhd_15@hotmail.com
linkedin.com/in/deepaksinghmsfrancescm
Professional Experience
Head Supply Chain Apr 2018 - Till Date
Iconic Fashion
Logistics Planning & Scheduling
Responsible for developing logistics plan to meet customer requirements and
ensure performance of vendors to perform as per plan
Responsible for planning entire season with effective strategy, SOP and effective KPI
Implementation & monitoring
Managing supplies from the vendors closely working with the pan India vendors
logistics teams
Responsible for pan India Warehousing & logistics of approx. 1lac sqft and 15+
logistics vendors
Ensure alternate sources of raw material supplies in case of primary source is not
delivering on time
Cost Optimization & efficiency improvement
Ensure optimal operational, freight, distribution for the entire month with detailed
planning & monitoring
Enhancing logistics efficiencies to deliver operational savings and enhanced
adherence to delivery time line
Ensuring on time smooth deliveries as per plan to the vendors & customers
Responsible for Identifying new areas of improvement, new routes to optimize
cost, use of IT for improving customer service( TMS, RFID,E-POD)
Responsible for negotiating costing of transport for FTL/FCL, parcel,
express/courier service, and RFI & RFQ/RFP for both Primary & Secondary Transport
Collaboration with all parties (Planning, Warehouse / Factory Operations team,
Customer Service, Sales) to ensure delivery of plan and visibility to all stake holders
Manager Supply Chain Aug 2016 - Apr 2018
Reliance Industries Ltd
Logistics Planning & Scheduling
Responsible for developing logistics plan to meet customer requirements and
ensure performance of vendors to perform as per plan
Responsible for developing contingency plans in case of probable disruptions/
emergencies
Managing supplies from the vendors closely working with the pan India vendors
logistics teams
Responsible for pan India Warehousing & logistics of approx. 1lac sqft and 15+
logistics vendors
Ensure alternate sources of raw material supplies in case of primary source is not
delivering on time
Handling business of 125 Cr starting from production, dispatch and Payment
receivables from Ajio & 150+ Retail stores
Vendor/ Operations Management
Responsible for developing & manage existing/ new vendors for deploying bulkers,
etc.
Responsible for developing & Manage logistics infrastructure for smooth supplies to
manufacturing plant
Inventory Management & maintain optimum stock levels as per planning received
from PPC
Monitor planned vs actual performance of all vendors and take corrective measures
Forecast requirements to vendors for on time resource availability and allocation
Monitor and review logistics MIS on daily basis
Responsible for Finalizing and implementing handling and freight charges along
with regional commercial heads & Managing end to end P&L accountability working
in close coordination of cross-functional leadership team of finance, accounts,
purchase, planning
Managing Day to day operations of Hub & FC including designing of SOP,SLA &
Budget along with strategic planning of available resources
Responsible for handling 2 Hub & 8 FC all across the country
Handling complete cycle pre /post shipment including finalizing freight rates with
cargo movers, vessels with forwarders and shipping lines and getting BL/AWB/LR
copy

Personal Details
Date Of Birth: 15 April 1984
Linguistic Proficiency: English, French
,Hindi,Gujrati
Marital Status: Married
References: Available on request
Trade Fairs & Exibitions
Domotex, Germany
Premier Vision, France
Morocco Style, Morocco
Technotex, Mumbai
TexWorld,Germany
HeimTextil, New Delhi
Textile Summit, Italy
Responsible for managing, hiring, training tier-2 team member of size 45+, including
Mangers, Am & Senior executive to manage the operations with 100% SLA
adherence
Stakeholder Management
Manage relationship with internal & external customers, suppliers and logistic
service
Collaboration with all parties (Planning, Warehouse / Factory Operations team,
Customer Service, Sales) to ensure delivery of plan and visibility to all stake holders
Cost Optimization & efficiency improvement
Ensure optimal operational, freight, distribution for the entire month with detailed
planning & monitoring
Enhancing logistics efficiencies to deliver operational savings and enhanced
adherence to delivery time line
Ensuring on time smooth deliveries as per plan to the vendors & customers
Responsible for Identifying new areas of improvement, new routes to optimize
cost, use of IT for improving customer service( TMS, RFID,E-POD)
Responsible for negotiating costing of transport for FTL/FCL, parcel,
express/courier service, and RFI & RFQ/RFP for both Primary & Secondary Transport
Manager-Supply Chain May 2015 - June 2016
KAZO Fashions Pvt. Ltd
Responsible for handing entire DC of 18000 sq ft serving 115 stores & 5 E commerce
portals with 15 Full time DC staff
Track monthly dispatch costs and ensure timely preparation of dispatch plans along
with implementation of Customs, Excise and Sales tax laws and ensure records are
updated at all times.
Responsible for setting up delivery partners for last mile delivery and RTV to the
Vendors
Responsible for managing, hiring, training tier-2 team member of size 15+, including
Mangers, Am & Senior executive to manage the operations with 100% SLA adherence
Responsible for managing relationship with key stakeholders & Vendor to ensure
smooth operations with agreed SLA.
Responsible for conducting audits with detailed performance measurement and
providing feedback for improvement to team members
Highly involved in improving contractor performing by introducing SLA based incentive
Business Development including USA, Europe & Asia
Finalizing freight rates for transport solutions at reasonable costs with cargo movers,
transport contractors, shipping lines, freight forwarding contractors for bulk and small
consignments for inbound-outbound movement.
Responsible for preparing purchase contracts on the basis of confirmation received
from suppliers and getting the contract signed from supplier
Project Manager- Global Supply Chain Dec 2012 - Mar 2015
Oumane Groupe
Responsible for end to end coordination from global factories and negotiate on MOQ,
lead time ,payment terms and prices and prepare purchase orders along with prepare
Consistently exceeded sales margins by 40% annually for 2 years and maintained
product leadership position by rolling out effective, targeted marketing plans.
Improved customer satisfaction, sales team performance and overall sales by
organizing international training seminars and executing corporate culture changes to
strengthen key relationships.
Responsible for setting up delivery partners for last mile delivery and RTV to the
Vendors
Responsible for conducting audits with detailed performance measurement and
providing feedback for improvement to team members
Responsible for managing, hiring, training tier-2 team member of size 11+, including
Mangers, Am & Senior executive to manage the operations with 100% SLA adherence
Inventory Planning and ensuring optimum stock levels at both Warehouse and retail
outlets and avoid stock out situations
Responsible for stock transfers from Central warehouse (Gurgaon) to warehouses
across India.
Finalizing freight rates for transport solutions at reasonable costs with cargo movers,
transport contractors, shipping lines, freight forwarding contractors for bulk and small
consignments for inbound-outbound movement
Asst. Manager-Operations Jan 2009 - Aug 2012
Sea Wings International
Responsible for Hiring & training staff effectively
Work with the national sales team on pricing and identifying competitive advantages
and disadvantages to facilitate new avenues of growth
Manage expenses accurately and meet P&L budget goals
Negotiated shipping rates with all suppliers, including Steam Ship lines, airlines,
consolidated trucking companies, etc.
Consistently exceeded monthly sales targets & maintaining the DC cost as per allocated
budget
Responsible for conducting audits with detailed performance measurement and
providing feedback for improvement to team members
Responsible for preparing all shipment and Customs-compliance documentation.
Worked with clients across numerous time zones, ensuring all shipment issues were
handled in a timely manner. As a result international business increased during my
tenure
Responsible for Appointment of surveyor for cargo inspection and follow-up with them
for results and issuance of final certificates
Improved level of staff knowledge and proficiency by creating strategic global logistics
training program