1.

PURPOSE
To ensure continuing suitability and up-gradation of competence and skills of personnel by providing
regular training in terms of knowledge, skills and attitude.

2. SCOPE
This procedure is applicable to all the employees of SSE and also those work for the organization.

3. RESPONSIBILITY
QM, Lab In-Charge and HR in-Charge

4. REFERENCES
Clause no. 6.2 of ISO/ IEC 17025: 2017
QSP 8.8: Procedure for Internal Audit
QSP 9.0: Procedure for Safety, Security and House Keeping

5. PROCEDURE
5.1 REQUIREMENT
5.1.1 As per the number of samples that the laboratory receives the Head - QA & MR decides on how
many Personnel have to appointed for smooth operation of laboratory activities.
5.1.2 The laboratory currently employs 4 personals
Quality Manager
Lab In-Charge
Testing Engineer/ Chemist
Sampling in-Charge
5.1.3 Skill Matrix of the laboratory staff

Sampling Testing Maintenanc Documentatio Reporting

e n
Quality Manager X √ X √ √
Lab In-Charge X √ √ √ √
Chemist √ √ √ X X
Sampling In-Charge √ X X X X

5.2 SELECTION
5.2.1 The personnel required to smooth operation of SSE is selected as per the competences
required as per the competency matrix below:

Personne
Minimum Minimum Personne Vacancie
S.No Position Activity l
Qualification Experience l available s
Required
Overall I/C of all
1 Head - QA B E / B.Tech -EEE > 10 years 1 Pax 1 Pax Nil
Q A Activities
Overall I/C of all
Q C Activities B E / B.Tech / DEE
2 QM and BE / B.Tech > 1 Pax 1 Pax Nil
L M S -EEE 6 years
implementation DEE > 10 yrs
 B E / B.Tech / DEE
Overall I/C of all BE / B.Tech > 1 Pax -
1 Pax /
3 Lab I/C Laboratory 3 years 1 Pax conductor
- EEE / ECE / Lab
testing activities DEE > 5 yrs test labs
Mech. E
B E / B.Tech / DEE BE / B.Tech >
Testing
4 DTR testing 1 year, DEE > 8 Pax 5 Pax 3 Pax
Engineer
- EEE / ECE 3 yrs
B E / B.Tech / DEE BE / B.Tech >
Testing
5 PTR testing 1 year 2 Pax 2 Pax Nil
Engineer
- EEE / ECE DEE > 3 yrs
B E / B.Tech / DEE BE / B.Tech >
Testing
6 Conductor testing 1 year 3 Pax 1 Pax 2 Pax
Engineer
- EEE / Mech. E DEE > 3 years
B E / B.Tech / DEE BE / B.Tech >
Testing
7 Oil testing 1 year 1 Pax Nil 1 Pax
Engineer
- EEE / Mech. E DEE > 3 yrs
B E / B.Tech / DEE
Trainee Need
8 Lab Trainee Fresher’s 4 Pax Nil
Engineers Base
- EEE / Mech. E
Need
9 Technicians Lab Operators Fresher’s Nil
I T I / 10th Pass Base 30 Pax
BSc Chemistry/
Diploma in
Electrical/
10 Chemist Oil Testing Fresher’s 1 Pax Nil 1 Pax
Electronics/
Instrumentation
Engineering
Sampling
11 Sampling ITI Fresher 1 Pax Nil Nil
Operator

5.2.2 Whenever there is an opening in SSE, the QM/ Lab I/C advertise in news paper/ contact
recruitment agency / through personal contacts find suitable candidates as per the above matrix.
5.2.3 After an initial telephonic interview, the candidates are called to SSE for a general interview with
HR-In Charge and a technical interview with the QM/ Lab In-Charge.
5.2.4 Once a suitable candidate is selected an appointment offer is given along with date of joining.
5.2.5 Confidentiality and impartiality undertaking is taken from the new appointee.

5.3 TRAINING
5.3.1 General orientation along with hands on testing is conducted by the QM/ Lab In-Charge for 1
week and all activities of the new appointee will be under the supervision of QM/ Lab In0Charge
for 2 months. After satisfactory completion he/she can carry out testing independently.
5.3.2 Training needs are identified for the laboratory personnel by the QM/ Lab In-Charge
based on the following:
 Results of competency test carried out such as repeatability, reproducibility etc.
 Results of ILC
 Present and anticipated work in the future
 Revision of standards
 General training

5.3.3 The following trainings are carried out as per the above plan on:
 Quality Management system IS/ISO/IEC 17025:2017
 Uncertainty Measurement
 Auditing as per ISO 19011
5.3.4 Training conducted is evaluated to know its effectiveness

5.4 SUPERVISION / MONITORING

5.4.1 The newly recruited staff after training carry’s out testing under through supervision of the TM
Or QM for the first two months.
5.4.2 After successful completion of this period the chemist is allowed to carry out testing on his own
5.4.3 However full freedom to carry out all tests is given only after 6 months after successfully
completing quality assurance tests of repeatability and reproducibility.

5.5 AUTHORIZATION
Authorized signatories for the laboratory are QM, Lab In-Charge and Head-QA & MR who are
knowledgeable about all laboratory activities.

6. RECORDS
 The following records are maintained by the agencies, in the format mentioned, for the period
defined.

S. No. Record Responsibility Format Retention period
Records of education, Till employee leaves
1. experience and training of --
organisation
personnel
2. Identification of Training Needs SF 102 3 years
3. Annual Training Calendar SF 103 2 years
4. Training Attendance Sheet HR In-charge SF 104 3 years
5. Training feedback SF 105 2 years
6. Training evaluation SF 106 3 years
7. Authorization of Personnel SF 107 Till the employee on rolls
8. Competence records -- Till the employee on rolls