This document outlines discussion topics across 10 units related to communication, brands, relationships, careers, risk, finance, and customer service. Some of the key questions asked include factors important for good communication, problems companies may face when internationalizing brands, where to meet people for business relationships, motivations for changing jobs, types of risks businesses and individuals face, ways for start-up companies to raise money, the importance of customer service, and factors leading to satisfaction from purchases.
This document outlines discussion topics across 10 units related to communication, brands, relationships, careers, risk, finance, and customer service. Some of the key questions asked include factors important for good communication, problems companies may face when internationalizing brands, where to meet people for business relationships, motivations for changing jobs, types of risks businesses and individuals face, ways for start-up companies to raise money, the importance of customer service, and factors leading to satisfaction from purchases.
This document outlines discussion topics across 10 units related to communication, brands, relationships, careers, risk, finance, and customer service. Some of the key questions asked include factors important for good communication, problems companies may face when internationalizing brands, where to meet people for business relationships, motivations for changing jobs, types of risks businesses and individuals face, ways for start-up companies to raise money, the importance of customer service, and factors leading to satisfaction from purchases.
This document outlines discussion topics across 10 units related to communication, brands, relationships, careers, risk, finance, and customer service. Some of the key questions asked include factors important for good communication, problems companies may face when internationalizing brands, where to meet people for business relationships, motivations for changing jobs, types of risks businesses and individuals face, ways for start-up companies to raise money, the importance of customer service, and factors leading to satisfaction from purchases.
- What factors are important communication? - Which forms of written and spoken communication do you like using? - What problems can people have in communication> - How can you solve problem of communication breakdown? - What are the advantages and disadvantages of using email? - Do you agree that business is better done face to face rather than via email? - Describe a good communicator that you know - Think of a poor or bad communicator that you know. How can they improve their communication skill? Unit 2: - What is your favorite clothing brand? - What are the most famous brands in your country? - What are some of the problems companies may face when they try to internationalize a brand? - Why do some brands fail in other countries? - What’s the difference between retailers and wholesalers? - What would you buy if money was no object? - Describe a luxury item you would like to have Unit 3 - Are you good at keeping a relationship? - What are the most important relationship to you? Why? - Where can you meet people to build up good business relationship? - What should a foreign country consider if they want to open a business branch in Vietnam? - Describe an important meeting you ever had. Unit 5 - What factors motivate you to work harder? - What might be the reasons for you to change your job? - Would you prefer a male or female boss? Why? - What do you find satisfying and frustrating about your studies? - What do you do to relax? - Name a country that you want to work - Describe a job you would like to do in the future Unit 6 - Are you a risk taker? What risks have you taken? - What sorts of risk do businesses face? Give an example - What things do you think you will buy insurance for? - Describe a time you took risk - How do you deal with criticism? - Describe a time when someone disagree with you. Unit 9 - What would you like to raise money for, and how would you do that? - What are the advantages and disadvantages of borrowing from the bank? - Have you borrowed money from friends? What for? - If you were setting up a business in your country, how would you raise the finance? - How can start-up companies raise money? - Describe a business you want to have in the future? - What are the benefits and drawbacks of purchasing on credits? Unit 10 - How important is customer service to a company? - Describe a time when you use customer service. - Have you every bought something because of the advertisement? - Describe a time you complained about something. - What is the best thing you have bought? - What factors do you find satisfying when you buy an item?