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A. Padilla-Meléndez (*)
Facultad de Estudios Sociales y del Trabajo, Campus de Teatinos (Ampliación), Universidad de Málaga,
29071 Málaga, Spain
e-mail: apm@uma.es
M. A. Fernández-Gámez : J. Molina-Gómez
Facultad de Ciencias Económicas y Empresariales, Campus de El Ejido, Universidad de Málaga,
Málaga, Spain
M. A. Fernández-Gámez
e-mail: mangel@uma.es
J. Molina-Gómez
e-mail: jmolinag@uma.es
862 Int Entrep Manag J (2014) 10:861–884
Introduction
Literature review
Conceptual framework
Entrepreneurial intention
Emotional competences
Emotional intelligence is defined as the ability to recognize and manage one’s own and
others’ feelings (Goleman 1995, 1998). EC are identified as the ability to feel,
understand, and effectively apply the power of emotions as a source of energy,
information, confidence, and creativity as well as the ability to influence others
(Goleman 1998). It is believed that emotional intelligence determines the potential of
a person to learn personal and social skills, whereas EC indicate how much of this
potential has been translated into an area of application, such as the workplace
(Cherniss and Goleman 2001). Therefore, EC are characteristics of an individual that
are causally related to a standard of effectiveness and superior performance in a job or
situation (Spencer and Spencer 1993). These EC are reflected in personal skills (how
individuals handle themselves) and social skills (how individuals handle others)
Int Entrep Manag J (2014) 10:861–884 865
(Kierstead 1999). People who develop EC tend to feel more satisfied and are more
efficient and better able to master mental habits that condition their productivity. By
contrast, those individuals who fail to control their emotional lives struggle with
constant infighting, which weakens their ability to work and prevents them from
thinking clearly (Goleman 1998).
Despite the interest that exists in developing EC, some questions regarding the
concept and theory of EC and how to measure them remain unaddressed in the
literature (Landy and Conte 2004). Among the most commonly used models to
measure EC, the Emotional Competence Inventory (ECI) devised by Boyatzis
(1994), can be highlighted as an assessment tool that identifies the strengths and
weaknesses of individuals in terms of competencies (Boyatzis et al. 1999). These
competences overlap with dimensions of personality (self-awareness, emotional
stability, extraversion, and openness) and other psychological concepts, such as moti-
vation and leadership (Van Rooy and Viswesvaran 2004). This study uses an adaptation
of the edition of the ECI applicable to university students (ECI-U) (Goleman and
Boyatzis 2001).
In the literature, a number of papers suggesting the importance of examining
differences in entrepreneurial orientation have been published, particularly regarding
the organizational level (Covin and Slevin 1991; Zahra 1993). Nevertheless, little
attention has been paid to EC as personal traits and to their relationship with an
individual’s entrepreneurial orientation. However, previous studies suggest that personality
plays a role in the origins of entrepreneurship, which has been demonstrated in
relation to emotional intelligence, linking entrepreneurship with EC such as self-
management and social management skills (Goleman 1998). People with higher EC
tend to be better able to regulate their emotions and therefore experience more self-
confidence and greater control of environmental demands, which enables them to act in
an entrepreneurial way (Wong and Law 2002). Thus, a significantly high level of overall
EC has been found among the entrepreneurs studied in the literature (Cross and
Travaglione 2003). In addition, individuals who tend to reject destructive feelings,
who have high self-confidence, who are able to recognize their own feelings, who can
promote new things, and who take risks are those with greater entrepreneurial spirit and
orientation (Hadizadeh et al. 2009). In addition, individuals with high levels of self-
perceived EC tend to be more effective and exhibit more creative planning, thus
facilitating entrepreneurial orientation (Zampetakis et al. 2009). As a result, a relation-
ship between EC as an antecedent and individual entrepreneurial orientation has been
proposed (Rhee and While 2007; Prahdan and Nath 2012).
Consequently, the following hypothesis was formulated:
OT programs have been proposed (Wagner and Campbell 1994) as a method to change
and develop competences, especially leadership, teamwork, and group cooperation
(Hattie et al. 1997; Wagner et al. 1991). OT (also known as outdoor management
development, learning outside of the classroom, outdoor learning, learning experience,
or classrooms without walls) is based on Kolb’s experiential learning theories (Kolb
1984). The goal of OT is to assist participants in performing a self-assessment of their
866 Int Entrep Manag J (2014) 10:861–884
strengths and weaknesses and therefore learning about themselves (Bennett 1996) and
developing their EC. The assumption of OT is that people learn best when they have a
direct exchange with their own experiences—that is, when they learn “by doing.” In
sum, OT presents participants with a series of challenges and different situations in
which they must solve problems, allowing them the space and resources needed to
generate immediate success or failure in their actions. One additional peculiarity of this
methodology is the speed with which these skills, attitudes, and values are put into
practice, resulting in greater clarity of participant goals (Jiménez and Gómez 2008). In
addition, the fear of failure that exists in real situations does not exist in OT, as the
methodology itself provides participants with the opportunity to make mistakes in a
supportive environment; thus, learning is much more effective in OT than in other
approaches. Furthermore, OT favors the emergence of underlying conflicts in teams,
creates opportunities to identify blockages and assists in solving them. In short,
the OT program has elements of uncertainty, reality, arousal, perception of risk,
and interaction with nature (Ewert 1989; Priest 1990; Raiola and O’Keefe 1999).
By taking a number of risks, participants in OT experiences extend their limits by
achieving targets that they never thought they could reach (McEvoy and Cragun
1997). Finally, OT enables learning to occur on three levels—physical, intellectual,
and emotional (Burnett and James 1994; Petrini 1990)—and it has been proven that
OT programs can be used to improve soft skills, such as teamwork, problem solving,
risk taking, self-esteem, and interpersonal communication (Hamilton and Cooper
2001). In this work, OT will be used as method to develop the EC of university
students and as a basis from which to analyze the effect of such EC on the
entrepreneurial orientation and intention of students. Consequently, the following
hypothesis was proposed:
Table 1 Significant research on the personal characteristics and entrepreneurial intentions of university
students
affect the inclination toward entrepreneurship (Yusof et al. 2007), and that social values
regarding entrepreneurship and personal skill perceptions affect entrepreneurial
intentions (Liñán 2008). Furthermore, studies have examined possible antecedents
(entrepreneurship education and experience, a proactive personality, and entrepreneurial
self-efficacy) of students’ intent to engage in entrepreneurship (Drost and MacGuire
2011) and investigated how a proactive personality has a robust relationship with the
three different manifestations of entrepreneurial intent (general, high growth, and
lifestyle) mediated by entrepreneurial self-efficacy (Prabhu et al. 2012).
Self-efficacy, or self-management in terms of EC, has been examined in the
context of the relationship between psychological characteristics and entrepre-
neurial intention among university students (Yusof et al. 2007). Individuals with
different cognitive styles do not view themselves as possessing equal self-
efficacy in all the tasks required for new venture creation (Kickul et al. 2009).
Additionally, it has been shown that self-efficacy related to creating a venture is
positively related to entrepreneurial intent (Shook and Bratianu 2010). Moreover,
entrepreneurial self-efficacy mediates the relationship between entrepreneurship
education, educational experience, and proactive personality and the three aforemen-
tioned types of entrepreneurial intent (Drost and MacGuire 2011). Additionally, the
mechanism (mediation/moderation) by which entrepreneurial self-efficacy affects the
relationship between proactive personality and entrepreneurial intent has been studied
(Prabhu et al. 2012).
868 Int Entrep Manag J (2014) 10:861–884
As noted previously, previous studies suggest that other aspects of personality, such
as social management skills, play an important role in the development of EC
(Goleman 1998). Therefore, the following set of hypotheses was considered:
Research model
In consideration of all the revised literature and the previous hypotheses, the elements
and relationships integrating the entrepreneurial intention model proposed in this paper
are presented in Fig. 2.
Methods
To explore the proposed research questions, quantitative and qualitative methods were
applied. The quantitative method consisted of evaluating the effect of the development
of EC (with students who did and did not participate in an OT program) on individual
entrepreneurial orientation and intention. The qualitative method consisted of in-depth
interviews with participants to more deeply analyze their opinions regarding the effects
of OT on their entrepreneurial intentions. In this section, the measurements, the
Int Entrep Manag J (2014) 10:861–884 869
Self-
Awareness
H3a
Proactivenes Innovation Risk
Self-
Management
Emotional H1 Entrepreneurial H4 Entrepreneurial
H3b Competences Orientation Intention
H3c
Social
Awareness H2
H3d Outdoor
Relationship Training
Management
Measurements
Entrepreneurial intention was measured with a simple item asking students about their
intentions to start a venture in the near future using a Likert-type scale. Individual
entrepreneurial orientation was measured by adapting the scale with three dimensions
(risk, innovation, and proactiveness) developed by Bolton and Lane (2012). Finally, as
previously noted, EC were measured using a questionnaire based on an adaptation of
the ECI-U instrument (Goleman and Boyatzis 2001). This tool allows the determination
of the strengths and weaknesses of individuals to provide information regarding the
skills needed to improve and achieve their goals. Sixty items were considered (see
Table 2). Finally, OT was measured as a dummy variable to differentiate those students
who participated in the OT program from those who did not.
Table 2 (continued)
Service I match my own services or – 0.541 – –
orientation products to meet others’
needs
Service I am attuned to providing – 0.519 – –
orientation satisfaction to my customer
or others with whom I deal
Emotional self- I display impulse control and – 0.514 – –
control restraint
Organizational I understand the values and – 0.494 – –
awareness culture of groups
organizations
I am careful in my work – 0.486 – –
Conscientiousness
Emotional self- I deal calmly with stress – 0.443 – –
control
Emotional self- I am aware of which – 0.436 – –
awareness emotions I feel and what I
think, do, and say
I show attention to detail – 0.424 – –
Conscientiousness
Service I make myself available to – 0.416 – –
orientation others
Adaptability I easily handle shifting – 0.412 – –
priorities and rapid change
Organizational I accurately read key power – 0.392 – –
awareness relationships within groups
and organizations
Adaptability I adapt plans, behavior, or – 0.368 – –
approaches to fit major
changes in situations
Communication I use examples or visual aids – 0.365 – –
to clarify or underscore my
messages when making a
presentation
Trustworthiness I am authentic (i.e., “What – 0.365 – –
you see is what you get”)
Achievement I anticipate obstacles to a – 0.334 – –
orientation goal
Emotional self- I recognize how my own – – 0.603 –
awareness feelings affect my
performance
Accurate self- I am aware of my own – – 0.603 –
assessment strengths and weaknesses
Self confidence I believe I am among the – – 0.552 –
most capable for a job
Conscientiousness I follow through on my – – 0.550 –
commitments
Emotional self- I recognize the links between – – 0.537 –
awareness my feelings and what I
think, do, and say
872 Int Entrep Manag J (2014) 10:861–884
Table 2 (continued)
Self-confidence I have “presence” (i.e., I – – 0.527 –
stand out in a group)
Developing I offer feedback to improve – – 0.519 –
others another person’s
performance
Communication I use an engaging style in my – – 0.469 –
presentations
Accurate self- I am open to new information – – 0.447 –
assessment about myself
Influence I anticipate how people will – – 0.415 –
respond to an argument,
and I adapt my own
approach accordingly
Trustworthiness I confront unethical action in – – 0.368 –
others
Building bonds I make close personal friends – – – 0.706
with acquaintances or
classmates
Achievement I set measurable goals – – – 0.662
orientation
Teamwork and I promote a friendly, – – – 0.654
collaboration cooperative climate in
groups or organizations
Building bonds I have a wide, informal – – – 0.564
network of colleagues
Empathy I respect and relate well to – – – 0.511
people of diverse
backgrounds
Initiative I cut through red tape and – – – 0.517
bend the rules when
necessary
Teamwork and I build team identity and – – – 0.486
collaboration spirit
Accurate self- I have a sense of humor – – – 0.464
assessment about myself
Communication I use nonverbal cues like tone – – – 0.464
of voice to express feelings
that reinforce my messages
Building bonds I nurture relationships related – – – 0.423
to activities or projects
Empathy I listen attentively to others – – – 0.397
Cronbach’s alpha 0.891 0.819 0.822 0.822
Individual Item Risk Innovation Proactivity
entrepreneurial
orientation
RISK I like aggressive actions and 0.826 – – –
venturing into the unknown
I’m willing to invest a lot of 0.625 – – –
time and/or money in
something that could
produce high returns
Int Entrep Manag J (2014) 10:861–884 873
Table 2 (continued)
I tend to deal with situations 0.688 – – –
of risk well
Innovation I often like to try new and 0.648 – – –
unusual, although not
necessarily risky, experiences
In general, I prefer to – 0.677 – –
approach new projects
with new approaches rather
than using previously
proven approaches
I’d rather try my own way – 0.816 – –
when I’m learning new
things instead of following
everyone else’s way
I tend to favor experimentation – 0.682 – –
and original approaches to
problem solving rather than
using methods used by others
I normally act in advance of – – 0.693 –
PROACTIVENESS problems, needs, or future
changes
I tend to plan well ahead of – – 0.824 –
projects
I prefer to take the initiative – – 0.620 –
and make sure that things are
done in projects rather than
sit and wait for someone else
to do them
Cronbach’s alpha 0.698 0.631 0.599 –
Note: Items for measuring the competences were adapted from Goleman and Boyatzis (2001), and items for
measuring the individual entrepreneurial orientation were adapted from Bolton and Lane (2012). Results
obtained from a factor analysis conducted using the software IBM SPSS Statistics 20, with the Principal
Components Analysis selected as extraction method. The rotation method was Varimax with Kaiser. Rotation
converged in 14 iterations. The factor loadings below 0.30 are omitted for clarity
Interview methodology
their perceptions of the development of EC and the relationship between EC and their
entrepreneurial orientations and intentions. The interviews lasted approximately 1 h
and, to ensure confidentiality, were conducted by a team of two interviewers who were
not the facilitators. In these interviews, the participants were asked about the usefulness
of the OT program in general, the benefits of OT in promoting entrepreneurship in
general, and the benefits of OT in promoting individual entrepreneurial orientation.
Results
Sample
Quantitative analysis
In this study, factor analysis, using principal components analysis (with IBM SPSS
Statistics 20) and confirmatory factor analysis (structural equation modeling using EQS
6.1) were conducted. Previously, the normality of the different variables separating the
participant and control group samples was analyzed using the Kolmogorov-Smirnov
test (Hair et al. 1998). The results indicated the non-normality of the data.
The reliability of the whole scale resulted in a Cronbach’s alpha of 0.935 based on
the 60 items for the entire sample (153 participants). Kaiser-Meyer-Olkin (KMO) and
Bartlett Sphericity tests were appropriate to apply factorial analysis. Regarding the EC,
876 Int Entrep Manag J (2014) 10:861–884
the scale results were as follows: KMO 0.785, chi-squared value of 4566.244, and
Bartlett degrees of freedom 1,770, significance 0.000. Regarding the entrepreneurial
orientation, the scale results were as follows: KMO 0.681, chi-squared value of
321.308, and Bartlett degrees of freedom 45, significance 0.000. Applying the theory
regarding the measurement of EC and the entrepreneurial orientation scale, a principal
components analysis analyzing the constructs mentioned in the literature was conducted
(see Table 2), and four components emerged for EC: self-awareness, self-management,
social awareness, and relationship management. Meanwhile, the three components
found for entrepreneurial orientation were risk, innovation, and proactivity (see Table 2).
Additionally, regarding the control group, the results of applying non-parametric
procedures based on rankings from the Wilcoxon test indicated that the values of all
analyzed EC of the participants were higher in the post-test than in the pre-test. These
results show that all participants increased their EC after completing the program. By
contrast, the control group showed no significant increase in any of the EC tested.
Likewise, the results obtained after applying the individual entrepreneurial scale of
Bolton and Lane (2012) indicated that the average values for the participants in the OT
program reached levels greater than those in the control group.
After the model was employed in EQS, it was found that one case needed to be
excluded to improve the model fit, as it contributed the most to the normalized
multivariate kurtosis. Consequently, 152 cases were used to compute the final model.
In a global evaluation, the model proposed presents a reasonably good adjustment, as
most of the fit indexes (robust, as they were non-normal data) have values within the
established limits of acceptance (see Table 3).
The significant path coefficients are shown in Fig. 3. H1, H2, and H4 are confirmed.
Consequently, it can be concluded that by participating in an OT program, students
report increased levels of entrepreneurial orientations as a result of an improvement in
their EC. In addition, this improvement in entrepreneurial orientation positively affects
the development of entrepreneurial intention.
Emotional
competences
0.11* 0.18* 0.17*
Self- 0.64*
management
1.00*
- 0.27*
Entrepreneurial Entrepreneurial
orientation 0.72* intention
Social Outdoor
awareness training
0.18*
Relationship
Management
Note: * Coefficient significant (p < 0.05). Only significant coefficients are shown.
Fig. 3 Results of the structural equation model
Qualitative analysis
To explore in greater depth how and why developing EC could change an individual’s
entrepreneurial orientation, interviews were conducted with the participants (Silverman
2000; Yin 2011). After analysis of the transcripts, it can be concluded that the
participants expressed different ideas about program outcomes, but most of them shared
that they had improved their EC and entrepreneurial intention. Moreover, in the
analysis of transcripts, four main areas were found to be relevant: the OT experience
itself, the usefulness of OT as a tool for the development of EC, the ability of OT to
help start-ups, and the benefits of OT in encouraging entrepreneurship (see Table 4).
In reference to the OT experience, the participants mentioned the usefulness of OT as
a methodology, as an experience activity, and as an innovative experience. One
participant described his ideas as follows: “It helps me to know how to face the
inconveniences of daily life differently, weighing and reasoning, without panic.”
Similarly, another participant emphasized his view of how the experience helped him
to cope better with real situations because “you do something different than what you
have been doing since you begin to study and see things from another point of view.”
Regarding the usefulness of OT, the participants exhibited a high level of consensus,
as 38 respondents highlighted that the program helped them become better acquainted
878 Int Entrep Manag J (2014) 10:861–884
Note: These numbers do not reflect the total number of interviewees, as one interview could provide different
opinions in the same answer
The study involved obtaining relevant data on which specific EC are enhanced through
participation in OT experiences and how these EC affect individual entrepreneurial
intentions. These data assist in drawing conclusions relevant to the development of the
entrepreneurship attitudes of university students by improving their EC. Positive
thinking about starting a business was found to be more prevalent among students
who participated in the OT program. In addition, these participants appeared more likely
to take strong action by venturing into the unknown. These individuals demonstrated
a higher propensity to invest a great deal of time and/or money in something that
could produce high returns. Moreover, these participants appeared more likely to
engage in situations of risk, use a wider range of new approaches to solve new
problems rather than previously proven approaches and are more innovative in seeking
original approaches to problem solving rather than using the methods employed by
others. These conclusions are consistent with those of Rhee and While (2007), who
studied a sample of young entrepreneurs from the USA and found that most entrepre-
neurial participants showed higher levels of the following skills compared with other
capabilities in the survey: self-confidence, honesty, achievement orientation, service
orientation, empathy, a catalyst for change, and teamwork.
Many studies have concluded that individual entrepreneurial orientation depends on
a person’s personality. This research has found that EC play a major role in the efficient
development of an entrepreneurial orientation. Because EC influence the entrepreneurial
orientation, it can be assumed that EC may enhance entrepreneurship intentions. In
this paper, quantitative and qualitative data have shown that participating in an OT
program has benefits for the promotion of entrepreneurship. For example, participants
offered the following statements: “I had no thought of starting a business idea, and now
I have that idea in my mind”; the OT “helps me to know how to face the difficulties of
daily life in another way, through weighing and reasoning, without panic.”
In conclusion, with regard to the proposed hypotheses, an improvement of an
individual’s EC positively affects the individual’s entrepreneurial orientation, and by
participating in an OT program, students can improve their entrepreneurial orientation
as a result of developing enhanced EC. However, not all EC were found to be
significant; self-management and relationship management were significant, whereas
self-awareness was not found to be significant, and social awareness was negatively
880 Int Entrep Manag J (2014) 10:861–884
Implications
Despite its exploratory nature, this research is important for understanding how the
entrepreneurial intentions of university students can be changed through organizing OT
programs that develop EC. This understanding has several implications for universities
and educators. First, universities could implement experiential training programs such
as OT to improve students’ EC as a means of developing their entrepreneurial
orientations and intentions, which would help change the high level of risk avoidance
among university students shown in recent reports, particularly in Spain, in which the
study was conducted (GEM 2012). Furthermore, although the number of entrepreneur-
ship education programs has increased sharply in recent years (Kuratko and Hodgetts
2001), there are still few empirical findings to aid in the pedagogical design of such
educational programs (Honig 2004); thus, the implementation of well-known OT
programs could help in this university context. Second, educators confronting the
development of future entrepreneurs and seeking to enhance the entrepreneurial spirit
of their students could promote these effects through the promotion of OT experiences.
This effort could help their students to acquire competences that may be difficult to
develop in a classroom (self-management, social awareness, and relationship
management).
Limitations
Like all research, this study has some limitations. In principle, this research can be
qualified as an exploratory study, as it attempts to improve the understanding of an
under-researched area, including the role of OT in changing EC and the entrepreneurial
orientation of university students, and it is the first attempt to operationalize this
concept; consequently, there are some limitations worth noting. A confirmatory factor
analysis based on structural equation modeling was conducted to test the relationships
between the constructs. However, the reliability measures of the scales were not as
accurate as desired, and the model fit and other questions regarding the construct
suggest the need to interpret the results of this study with caution. Not all competences
Int Entrep Manag J (2014) 10:861–884 881
included in the ECI-U instrument were found to be valid for the studied context. In
addition, not all items on the individual entrepreneurial orientation scale were found to
be significant. Therefore, the model is a first contribution that would need to be studied
with other contexts and tests to be more generalizable. Additionally, more data would
need to be included and analyzed to confirm the validity of the proposed factors. The
inclusion of other factors, such as contextual factors (i.e., other promotional activities of
the university or family influence) could also help increase the explanation value of the
conducted analysis. In addition, this cross-sectional study occurred over one academic
year. It would be interesting to include longitudinal data from several years, including
data collected after students graduated from the university, to determine whether students
with stronger personal entrepreneurial orientation actually became entrepreneurs.
Likewise, this study used data from a single university. To increase the generalizability
of the results, data from other universities should be included in future research.
Finally, research on the differences in the self-assessments of male and female
entrepreneurs may be important and should therefore be considered in future studies.
In general, more research in this area would bring more information with which to build
and enrich the knowledge in the field of university students’ entrepreneurial intentions,
given that this paper is a first attempt to explore the relevance of EC in this area.
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