SAN ISIDRO COLLEGE

City of Malaybalay
Tel No. 088-813-5541
Website: sic.edu.ph
Webmail: info@sic.edu.ph

OAC 109 Administrative Office Procedure and Management Jiemarie D. Paderes .

(Course Code) (Course Tittle) (Name of Instructor)

I. LEARNING MODULE 4 Basic duties and responsibility of an office professional week 4 February 15 & 17, 2022
(Module Number) (Topic) (Dates)

II. Introduction/Opening

Opening prayer

Video Presentation - https://www.youtube.com/watch?v=-QRqIGznHvU

The teacher will present the topic for the day.

III. Intended Learning Outcomes (ILOs)

1. Determine the basic duties and responsibility in the office

IV. Stimulating Recall/Review of past lesson

1. Short recall quiz

V. Presentation of the topic/learning material and Core Value Integration (Teaching-Learning Process)

BASIC DUTIES AND RESPONSIBILITY OF AN OFFICE PROFESSIONAL

BASIC DUTIES AND RESPONSIBILITIES OF THE OFFICE PROFESSIONAL

✓Administrative Duties
✓Communication
✓Records Management
✓Word Processing
✓Data Processing

ADMINISTRATIVE OFFICE

The office professional applies his or her skills to arrange meetings and conferences, prepare
business itineraries, coordinate travel arrangements, attend to visitors, make and keep appointments, order
supplies, and supervised staff.

COMMUNICATION

A large portion of the office professional's task centers on assisting the executive in
communication.

RECORDS MANAGEMENT

This includes knowledge of the various filing system, filing supplies and equipment. This covers
records management procedures and organization and control of the filing system.
 WORD PROCESSING

In the business world today, there is rapid and continuous flow of information which are produced
and transmitted through written communication.

DATA PROCESSING

Data processing is organizing, storing, and retrieving numerical data with the use of computer
software.

Such data made may include orders, purchases, accounts payable, sales, accounts receivable, or
inventory

ADMINISTRATIVE OFFICE PROFESSIONAL JOB DESCRIPTION

Administrative professionals are employed in nearly every industry and so job descriptions are tailored to suit. In
general, the administrative professional is expected to handle office functions such as answering telephones,
relaying messages, maintaining files and distributing mail. The job may require the administrative professional to
coordinate travel, schedule meetings, update calendars and create spreadsheets.
Industry-Specific Knowledge
Administrative employees often work in specialized fields that require industry-specific knowledge. For example, a
medical assistant supports a health care staff by scheduling appointments, transcribing dictation and editing articles
for publication in medical journals. She also processes claims through insurance companies and compiles patients’
medical histories. Her role requires her to be familiar with medical terminology and procedures.
Hard and Soft Skills
When Human Resources professionals talk about "hard" skills, they're referring to skills that can be easily quantified
or tested. For an administrative professional, relevant hard skills usually include the ability to operate office
technology such as multiple-line phone systems, videoconferencing equipment, photocopiers, scanners and fax
machines. Proficiency with word processing and spreadsheet software are other hard skills employers seek.
Education and Training Requirements
Employers typically require at least a high school diploma for administrative positions. Many office professionals
attend community colleges to study business English, computers and office management. They might take
additional college classes that cover industry-related terminology and processes so they can work in specific offices
like medical or legal practices, Human Resources departments or governmental agencies .

Activities and exercises

 Core value integration
Industry and Work – as a future office professionals, we must know the basic duties and
responsibilities inside the office. It can be an edge to you as an employee to be good in all the task
given to you. Knowing your duties and responsibilities will keep your image as an employee good
towards you managers and colleague.

 Higher order Questions

1. What do we do if we don’t know our duties and responsibility as an office professional?

2. Knowing your duties inside the premise. Will it help you to grow as an employee? Why or
why not?

VI. Assessment Tasks

Quiz (google form)

Synthesis
VII. Closing/Wrap-up

As an office professionals, there are lots of responsibilities and tasks that you are facing. Different work is piling
every day. Lots of paper works that needs to be done within the day. Those are just a few duties of an office
professionals. That is why, by learning such basic responsibilities and duties will help you identify what are the
work that’s belongs to you. By that, you can easily manage the work and done it on time.

Closing prayer.

VIII. Reading Materials or Sources (Printed or Online)

https://work.chron.com/average-salary-entry-level-administrative-assistant-college-degree-26742.html