Progressive Maintenanc

PM-SW Maintenance Management Information Sy

SWP

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countries) materials of The Procter & Gamble Company (P&G), under license from P&G. This document ma
duplicated, and the licensed information therein may not be used or disclosed in whole or in part for any purp
than as authorized by P&G. Any use or disclosure in whole or in part of licensed information without the expr
permission of P&G is prohibited.
ntenance

ormation System

s of the United States and other

P&G. This document may not be
ole or in part for any purpose other
mation without the express written
WORK PROCESS: WORK PROCESS PURPOSE: SYSTEM OUTPUT MEASURES:

MMIS (Maintenance Management Provide a standard work process that creates and
maintains PM/AM master data in an accurate and timely
Information System - Master Data) fashion, in order to meet the needs of maintenance
planners and operators BOM Accuracy, Not-on-a-BOM
PILLAR: CUSTOMERS: ACTION OR CONTROL LIMIT:
Progressive Maintenance Maintenance Planners and Operating Departments >1% NOB
WORK PROCESS OWNER: CUSTOMER
100% StockedREQUIREMENTS:
Parts on BOM's; Continual PERSON RESPONSIBLE:
Improvement/Change Process PM Pillar Leader, MMIS Owner
SYSTEM PRODUCTS: STRATEGIC OBJECTIVES: DATE LAST UPDATED:
Provide a clear and effictive system for creating and
maintaining PM Master Data Achieve goals through use of established work process 13-Oct-15
MAJOR PROCESSES SYSTEM MAINTENANCE AND QUALITY INDICATOR
In-Process Measures Action or Control Limits Who Investigates

# of parts not on a BOM Should be no ERSA materials that are in inventory MMIS Owner

Material Functional Location Maintenance and not-on-a-BOM

Registration Structure Building Planning Information #/% of parts not on a Should be 0 parts that are not at correct location; MMIS Owner and
Management BOM at correct FL for any parts not at correct location should have Maintenance Planner
the planner corresponding change request or followup with
maintenance planner

# of BOM's to delete; $ BOM's not needed should be deleted (except for MMIS Owner
of potentially obsolete Platform-Managed "B" BOM's), and obsolete parts
parts should be scrapped
Platform- FLDB Structure -
Management non-Platform Proficy AM Master
Structure Managed Data Management # of open change SLA established between MMIS Owner and Plant at MMIS Owner
Management requests site or department level

# of days, average, to
process a change
request
 Material Registration Sub-Process

Maintenance/ Site MMIS

Storeroom Purchasing
Initiatives Owner

Defines the Conducts search Enters preferred Creates

need for a to see if material manufacturer info purchasing views
spare part already exist
(Step 2 Trigger)

Will part be
Does YES Is material NO Add new plant purchased in
material linked to link to existing next 2 yrs?
exist? plant? material
Notifies
YES NO storeroom of view
creation via
NO YES Enter estimated Select no action trigger database
annual
Create new consumption (Step required
material Update description 1 Trigger) (Step 1 Trigger)
Is description and/or classification
and/or NO info for existing
classification
data good for material Sends material
plant?
info to purchasing
via trigger
database

Check status of
your materials
Run where-use Create MRP and
report and Storage views
confirm that
materilal is not (Step 3 Trigger)
Are all NO Are any YES on a BOM; then
materials materials
Status D?
flag material for
released?
deletion

Based on
YES NO pending status
(P1, P2, P3, P4),
Material update any
Registration necessary
complete information

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Operator / Equip. owner Team PM Leader Planner ODL / Line Leader Module PM Leader Module Manager

OWNS the overall DDS process

for their line/s
(1)
BREAKDOWN (6)
Insures breakdown tracking
OCCURS is complete.
L:\IWS Pillars\PM
Pillar (F Lanza)\10 Countermeasures to Breakdown\New BDE Materials\BD & PF Definition 06 .doc

L:\IWS Pillars\PM
Pillar (F Lanza)\10 Countermeasures t o Breakdown\New BDE Materials\Breakdown and Countermeassure tracking sheet.xls

(7)
Reviews the Breakdown in the Provides the Standards for the
DDS and assigns or completes BDE DMS.
immediate follow-ups.
(2) Assists with Notification / Work
Creates a Notification / Work Order if needed.
Order in SAP to get parts

L:\IWS Pillars\PM L:\IWS Pillars\PM

Pillar (F Lanza)\10 Countermeasures to Breakdown\New BDE
PillarMaterials\Break Down OPL.xls
(F Lanza)\10 Countermeasures to Breakdown\New BDE Materials\Create Emergency Work Order.doc

Coordinates and / or provides

the training needed to support
the system.
Follows up with missing or
incomplete breakdown
(3) documentation. (8) Review DMS system measures
Makes the Immediate Fix - monthly
Maintains the backlog and
Repairs the Breakdown to get Helps with problem solving, orders parts if needed.
the machine running. Gathers making the fix and restoring the
parts and evidence during fix. equipment to base condition.

Checks the Action Plans and follows Works with the Department
up on the execution. Leaders/Planners to ensure DMS
Provides feedback to basic systems is maintained. Helps to
(CIL, TBM, WPS) when necessary. coordinate issues between
Departments and facilitates
reapplications.

(4)
Completes the initial PM Card, in
SAP notification and has the
work order linked for cost Y Helps to complete the Y Y(9) Y Y Y Y
tracking purposes. E breakdown documentation. E Does theEBreakdown E E E E
(See notification OPL in step 2) S S meets theSCriteria for In- S S S S
depth Analysis

Criteria should be
depart. specific to meet
CBN. Tracks and analyzes Module /
Department data to share with
Leadership and update the Site PM
Pillar Team.
YES
(5)
Takes all failed parts /
components to the Morgue. NO
(Use site specific Part tagging
standards)

(10) Leads Quarterly / Annual BDE

Plans / Schedules the In-depth Audits and assists with PM Step
Inspect similar Analysis with right resources.
equipment / Audits.
Include persons involved with
components to prevent the failure / fix and the EqO.
like failures. Ensures that the In-depth
analysis is completed.

(11)
Determines if the Root Cause was addressed by the Immediate Fix.

(12)
Updates the Notification / WO with
updated, Component, Damage and
Cause.

L:\IWS Pillars\PM
Pillar (F Lanza)\10 Countermeasures to Breakdown\New BDE Materials\BD Notification data.doc

NO NO NO (13) NO NO NO
Insures that the In-depth Analysis
Report is routed back to the
EO,Teams and and department
leadership.

L:\IWS Pilla rs\PM

Pillar (F Lanza)\10 Countermeasures to Breakdown\New BDE Materials\InDepth Analysis Form.xls

(14)
Tracks the Countermeasures to insure
Verification, Reapplication and
Standardization.
Follow Change Management and
insure TDB is updated.

(15)
The Planner leads the Weekly Planning Meeting to include the review of all Breakdowns, In-depth Analysis Reports and Countermeasures. One meeting a month needs to
include the Monthly Review portion of the BDE DMS. This should include a review of results versus glide path and setting priorities for the next month. Participants (Weekly
and Monthly) should include the Department Leadership and key operators.

Reports the Breakdown and (16)

Countermeasures at the Module DDS Updates the Backlog and closes the
Meeting the following day. WOs when completed.
 Functional Location Structure Building Sub-Process
(Not for Platform-Managed Equipment)

Maintenance/
Site MMIS Resources
Initiatives

Check with PM Pillar

Equipment structure Leader for FL
identified that needs Standards that must
to be added to SAP be followed for
business

Create IBAU's in G11 Create Documents in G11

Submit Routine Change

Create Work Centers Request Ticket to add
Maintenance Planners
in SAP
Groups
to picklist

Create Functional Create Functional

Locations Location BOM's

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part for any purpose other than as authorized by P&G.
tructure Building Sub-Process
rm-Managed Equipment)

MMIS Resources Pre-requisites

From Material
Registration Process - All
Create Material BOM's new Materials are
in G11 and insure they registered, and are
are not Blocked released

e Change From Finance:

For Proficy Integration, Cost centers are created
et to add Create Locations in
Planners and contain an hourly
Table (Proficy Parent rate for MAINT activity
s Work Cells)
ist for the fiscal year (and
future years)

Company (P&G), under license from P&G. The licensed information therein may not be used or disclosed in whole or in
 Maintenance Planning Data Building Sub-Process

Maintenance/
Site MMIS Resources
Initiatives

Equipment identified
that needs to be Create Measuring Point in
Create Functional
maintained - Local SAP Box
Location Task List in
strategy and (Cycle-Based
Local SAP Box
procedure Maintenance Only)
developed

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in part for any purpose other than as authorized by P&G.
g Data Building Sub-Process

MMIS Resources Pre-requisites

If linking to an external
file, SAP document
record created in G11. If
using standard text,
standard text has been
created in local box.
asuring Point in
l SAP Box Create Maintenance
le-Based Plan in Local SAP Box
nance Only)

From Material
Registration Process - All
materials through Step 3
of trigger database, no
block on material;
maintenance strategy
loaded

ompany (P&G), under license from P&G. The licensed information therein may not be used or disclosed in whole or
 Platform-Management FLDB Structure Management

Engineering Site MMIS Resources

Receive e-mail from E-mail Global MMIS

engineering system and
Define BOM's and deliver Resource about line
configure corresponding
BOM's to FLDB for each configuration if not greater
line configuration in the than 30 days in advance
3rd level version FLDB, and manage date

Create line configurations

and rollout plans in Work with resources to
Create Local BOM's as
Engineering System clean up FL Deletion/FL
Needed
(FVCDB, GDS, Spider, etc) Local Delete Reports

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disclosed in whole or in part for any purpose other than as authorized by P&G.
re Management

Global MMIS Resources

Global MMIS
rce about line
tion if not greater
days in advance

Load line structure into

SAP and e-mail reports
back to Site MMIS
Resource

ocal BOM's as
Needed

nder license from P&G. The licensed information therein may not be used or
 FLDB Structure Management - not Platform-Managed

Pre-requisite Site MMIS Resources

Download structure from

SAP and work with AM Send global resource an e-
Site has loaded Functional resources to determine mail requesting that business
Location Structure in SAP which FL's will need area, business, plant and
structure for AM location be created in FLDB
Documents

Using Excel file from SAP,

create 3rd levels in FLDB
(depending on business, is
done by site or global
resources)

Create Versions in FLDB

(depending on business, is
done by site or global
resources)

Create Installed Line

Configuration in FLDB

This document contains proprietary, confidential and copyrighted materials of The Procter & Gamble Company (P&G), under license from P&G. The licensed informa
or disclosed in whole or in part for any purpose other than as authorized by P&G.
m-Managed

Global MMIS Resources

Global FLDB Owner creates

business, business area,
plant and location in FLDB
and requests security from
AMDB ION

ing Excel file from SAP,

eate 3rd levels in FLDB
pending on business, is
done by site or global
resources)

reate Versions in FLDB

pending on business, is
done by site or global
resources)

Create Installed Line

Configuration in FLDB

cense from P&G. The licensed information therein may not be used
 Category Audit Point
Accountability MMIS Owner(s) in place

MMIS Owner(s) qualified

Record Management Resources qualified

Create Master Data Records Material Master Registration Process

Implemented

Functional Location Structure Built

Maintenance Work Centers in place

Maintenance Tasks/Plans created

Manage Changes to Master Data Change management systems in place

This document contains proprietary, confidential and copyrighted materials of The Procter & Gamble Company (P&G), under license from P&G. The licensed informat
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What to Look for Phase 1 Target
MMIS Owner(s) identified with role description and In place
included in their W&DP

-Site MMIS Owner has successfully completed Global Class attended

MMIS class
-Site MMIS Owner successfully completed step-up card Step-up card completed

Other MMIS Owners have successfully completed step-

up card

Successfully completed MMIS step-up card

Parts in storeroom (ERSA's), bins labeled with MMR# 100% inventory pre-req
for Phase 2
Understanding of parts where-use (Functional Location) captured in legacy
system or tracking tool
Parts registered in a timely manner; Step 2 portion of
parts registration tracked; gaps identified and action
plan in place

Site knows strategy for functional location definition Documented strategy

(whether BU managed, Site managed, etc.)
Initial functional location structure developed In Excel
TDB Healthcheck Reports run; tracked on scorecard

Created for each group of people, with realistic activity

rate and capacity record

Task lists created for all repetitive tasks. Maintenance

plans created for those on a set frequency (time or
cycle-based).

Documented change management process for Standards and

engineering changes procedures developed
Documented change management process for errors Standards and
found by end users procedures developed
 Documented change management process for Standards and
maintenance feedback (improved job frequency, procedures developed
improved task list, etc.)

ble Company (P&G), under license from P&G. The licensed information therein may not be used or disclosed in whole or in part for any purpose other than as authorized by P&G.
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Phase 2 Target Phase 3 Target Phase 4 Target
Maintain Maintain Maintain

Maintain Maintain Maintain

Maintain Maintain Maintain

Other MMIS owers Maintain Maintain

qualified

Qualified Maintain Maintain

Maintain Maintain Maintain

Tracked/outages worked Maintain Maintain

with Purchasing

Maintain Maintain Maintain

Tracked,/outages worked Maintain Maintain

In place Maintain Maintain

All time-based tasks Run-to-failure tasks Predictive Maintnenace

captured in a task list, created. tasks created.
and set up on a time-
based maintenance plan.
Non time-based
repetitive tasks captured
in a task list..

In place In place Maintain

In place In place Maintain

 In place In place Maintain

rt for any purpose other than as authorized by P&G.

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Audit Point Resource

MMIS training

MMIS step-up card

MMIS step-up card

Site generated MMIS

step-up card

MMIS training

MMIS training
MMIS training
 MMIS DMS Scorecard
Department:
Planner:

FY Target July August

% Not on a BOM 0
Measures

% of Parts at the Same FL as the Work Order 100

Process

# of BOM's (assemblies) to Delete 0

#/$ Potentially obsolete parts on BOM's 0
# of Days to Complete User Change Requests per site SLA
In

# of Open Change Requests per site SLA

This document contains proprietary, confidential and copyrighted materials of The Procter & Gamble Company (P&G), under license from P&G. The licensed informat
 September October November December January February March

ense from P&G. The licensed information therein may not be used or disclosed in whole or in part for any purpose other than as authorized by P&G.
 April May June

ed by P&G.
Maintenance Management Information System Owner Step up Card
Name: ________________________________________
Qualifier: ________________________________________ First Assessment Second Assessment Third Assessment

Target Proficiency

Target Date
Area Knowledge/Skill Date Evaluation Date Evaluation Date Evaluation
Leadership 1 Can lead a team (lead a meeting, run team assessment tool) 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
2 Can develop a vision, identify losses, develop masterplan and action plans 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
3 Can train and qualify technicians and leadership team 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
4 Can explain plant reapplication process and system 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
5 Can explain the internal benchmarking system for the system 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
6 Can create & deploy a standard 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
7 Can explain the skill matrix process for plant pillar team and in departments 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
8 Can explain and follow 5 S principles in the work place 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
System Process 1 Can create and explain the System Summary & Flow Chart 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
2 Can explain and follows Plant Standard for storage and access of system materials 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
3 Can exlpain the PDCA/SDCA cycle process for the system 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
4 Can exlpain the measures and targets/goals of the system 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
5 Can exlpain and show the link to other PM systems 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
6 Can to improve the system activities on the floor 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
7 Can explain the training needs of this system for each IWS phase 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
8 Can create and improve the system audit/healthcheck 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
9 Can conduct a system audit/healthcheck and plan actions to close gaps 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
10 Can create of One Point Lessons that explain key points of the system 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
Technical mastery 1 Can Explain the role of the MMIS Owner 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
Can explain how components of the information system support the 7 Basic components of an
2 effective Planning & Scheduling system. Describe 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
how you are keeping the whole system effective
3 Can Explain the role of the site individuals involved in master data management 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
Can explain the change management process including, changes driven by engineering, site
4 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
improvement work, job critiques or discovered data base errors.
Can explain the process for assessing if the master data is meeting the needs of the maintenance
5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
planners.
6 Can explain why and how BOM's are used to meet Internal Audit requirements 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
7 Can explain the SAP architecture for PM master data and why it is set up the way it is. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
Can explain the process for working with Purchasing to ensure Service Level Agreements for
8 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
material registration is within agreement levels.
9 Can explain the steps of material registration. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
10 Can explain the 2 key uses of a task list. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

11 Can explain the purpose and output of the TDB Healthcheck, Blocked BOM report, NOB report. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

1 Can not do Education & Training needs:

Proficiency Level

2 Knows in theory, can do with help

3 Has theoretical knowledge and practical experience; can do independently
4 Has substantial experience, can teach others
5 Can teach, assess, design and implement new systems and technologies

This document contains proprietary, confidential and copyrighted materials of The Procter & Gamble Company (P&G), under license from P&G. The licensed information therein may not be used or disclosed in whole or in part for any purpose other than as authorized by P&G.