Professional Documents
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1 - Second Draft - AI
1 - Second Draft - AI
1 - Second Draft - AI
Master Thesis
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Acknowledgements
I acknowledge the immense contribution, guidance and resourcefulness of several individuals
who inspired me directly or indirectly throughout the course of study. I am deeply indebted to
my thesis supervisor, who gave me invaluable advice through emails and offered me insight
guidance, caring, patience and knowledge. I would also like to extend thanks to all the faculty
members of schools for their support. Finally, I would like to thank my parents for their
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Abstract
With the rapid development of technology over the past decade, AI (Artificial
Intelligence) has shown a positive uptake both industrial and in the academic field. There has
been a boom in the innovations that are powered by artificial intelligence at its base.
Undoubtedly, the internet was seen to be the back-borne of internet based connected devices
which is progressively being employed in society and economy around the world, and is poised
to become dominant in future. AI is progressively being implanted in our lives, enhancing our
anxiousness over hazardous and perilous usage of AI. The research will highlight the impacts
manufacturing, military, agriculture and processing industry. The research findings has also
proved that developing countries with low income economy are struggling in utilising the state
of the art digital AI solutions while high income countries are fully utilising the smart cutting
edge of AI. The life-changing impact of AI on communities can have expansive social-
economic, political and regulative ramifications that we must always examine and set up for
but as a positive thinker in spite of appearance. The research will clearly highlight the positive
The study will provide a critical assessment of the positive and negative effects of AI
in society from political and socio-economic perspectives. The research will employ a
qualitative method rather than quantitative method and theoretical approach in investigating
whether AI is the panacea to public service delivery. To validate the research findings, the
researcher will use three central questions that is, what are the socio-economic impacts of AI
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associated challenges and risks that are in within the perimeter using AI solutions? The
hypothesis of the research states that AI is impacting the communities by offering good services
that bring many benefits for our modern society but along with the positive impacts there will
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Table of Contents
Acknowledgements .................................................................................................................... 2
Abstract ...................................................................................................................................... 3
1 Introduction ........................................................................................................................ 6
5 Conclusion ........................................................................................................................ 35
6 References ........................................................................................................................ 37
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1 Introduction
The main aim of the study is to examine and assess the significant impact of AI in society
for the sole purpose of avoiding potential risks associated with application of AI and proffer
recommendations on the positive use of AI applications. This study will provide solutions on
how to overcome the risks associated with AI application. People in the future may glance back
at the past and recognize it as one of significant change. In a couple of short decades, there has
been a change from a machine-based society to a data based society, and as this Information
Age keeps on developing, society has been compelled to build up another and personal
commonality with information driven and algorithmic frameworks. The term artificial agents
is used to allude to machines and decision making assistants that depend on high tech
growth of AI technology has allowed more development of its application area from
economics, health care, military, politics manufacturing to daily business processes. This
change the rationale of plans of action, and redesign the way of life and expectations for
everyday comforts of the human. AI was introduced so that we live in a smart world that
executes work in a faster that the old traditional methods. The AI technological innovations are
making our lives easier for example, the application of Google maps for navigation, disease
prediction by the application of data mining methodologies, smart shopping (online buying)-
it implements AI predictions as well as cost estimations and so on ( Soni, et al, n.d). AI has
been embraced by the world and colossal amounts of funds have been invested in AI research
because of its interesting discoveries and modern technology mammoths like Google, Amazon
which are one of the motivations in the field today. However, the fast development and
enthusiasm that this technology provides blind us from examining the impact of AI in our
society (Hussein, 2019). There are many kinds of application of AI in society today which
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includes dealing with our environment, economy, security, infrastructure, food production,
healthcare, and to a greater extent even our personal activities have become an application area
for AI. Computer based intelligence systems (AI) advances have incontestable to be amazingly
current at spans innovative, social and monetary frameworks reciprocally anyway due to the
distributed storage, big data investigation programming framework and so on. Schatsky et al
have pointed out that AI assembled energy to progressively change socio-technological system
Also, technologies upheld AI will amendment correction this political perspective sharing
progressively inconspicuous styles of political investment on the far side decisions prominently
inside the rising in general setting of boundless introduction of administration information on-
line. The utilization of AI has brought about the expanded revelation of open data that can be
uninhibitedly used and shared along these lines thereby improving straightforwardness, and
assessment of government exercises. In this manner AI related advancements and public data,
when blended would along these lines have the option to reshape the current political
atmosphere thus for example, making law based space for political cooperation past democratic
procedures.
However, while AI normally increases efficiency and productivity, it may also reduce the
existing employment opportunities. Literature have also showed that decision makers are
extremely worried over the fate of labour in both created and creating economies all around. It
is recognised that AI and automation can increase the productivity of most workers but
simultaneously it can substitute the work done by others and will likely change almost all kinds
of jobs at least to some degree. Furthermore, the automation is now dominating in a time of
renewed call for strengthened public policy to address the implications of technological
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development (Franka et al., 2019). It is also alleged that AI also threatens to infringe on our
personal privacy and way of life as more and more banks and corporations including the
government gather as much information about us as possible, and as voice and facial
recognition monitors our every move, we give up more and more of our privacy (Ma, 2019).
Therefore, having considered the risks associated with AI, one might be tempted to argue that
AI brings more harm than good to humankind. AI guarantees a lot and its improvement
recommends it will keep on prospering in a way that is helpful for everything except it must be
as valuable as the manner in which its information is given and overseen Ma (2019).
errands that would require human knowledge stated by agreement. Literature has pointed out
that the majority of humankind be it the ranks or files have a conviction that AI is merely robots.
information and among these activities are coherent finding, enlistment, advancement, the
ability to settle on choices reliant on past experience or lacking or clashing data, and
software engineering or computer science that manages giving machines the capacity to show
up as they have human knowledge (Merriam, 2019). But from an anthropological perspective,
AI is best appreciated as a techno social framework suggesting that the specialized highlights
of AI are normally and firmly connected with its social perspectives. Consequently social
qualities and assumptions model how we see, plan, and use AI. Hussein proposes that AI can
be committed as activity of making machine astute and that intelligence can be viewed as the
quality that empowers an entity to operate properly. Theoretical understanding, big data and
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development in computing power empowers AI strategies to be a fundamental part of
innovative transformation and in assisting with taking care of complex problems we face in our
daily life. In 1985 Trappl argues that the most broadly acknowledged meaning of AI is making
computer version variant of human insight and it may be embodied as structuring machines
Besides, one of the most significant areas in AI is knowledge delineation. The movement
of the web and the appearance of the Web during the 90's gotten unprecedented advancement
various fields yet made the issue of immense amount of information data which was later
and calculations which are basic pieces of information handling. Simulated intelligence cannot
these lines characterized as solid harmonization of information that is presently accessible for
this reason and this monstrous information can be investigated by machines. The delineation
of information and knowledge prompted one of the primary research fields of AI, which is
called machine learning. According to Robin Gandy (1996), Turing is of the opinion that
machines would in the end execute the same actions discharged by a human intellect (Millican
et .al, 1996). AI can be comprehended as frameworks that might suspect like people, act like
people, think soundly and act intelligently. Also, AI is viewed as all the more a field than only
a basic describable expression and it tends to be classified into numerous subfields, for
example, AI, machine learning, mechanical autonomy, neural systems and vision. Therefore,
that, there is indispensable hybrid in relationship with regions of AI field where AI additionally
draws from fields beside software engineering which incorporates theory, brain science,
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have the ability to learn in execution for a while on some tasks .Smith and Neupane(2018)
explains that machine systems, for example, profound and support learning, permits AI
criticism from relationship with their condition. It is important to note that this learning is
primarily based on statistical process that operates with massive data and strive to acquire a
method that describe and predicts the data. Thus the ensuing output is called a model. Another
systems that are motivated by the human insight. Therefore, one might be tempted to concur
with the definition of AI provided by R Trappl that AI is perfectly making computer versions
of universally stipulated and accepted standards of right and wrong to direct good conduct in
the growth and usage of AI technologies. Technology establishments and governments are
therefore progressively advancing ethical principles in order to tackle ethical and social
implications of AI. A genuine discussion about AI ethics must therefore start with an inquiry
of crucial terms; AI, culture, and ethics (Hagerty, Rubinov). It is argued that AI is defined by
its social context with regards to its growth and usage. Ethics are ultimately inseparable from
culture. Consequently, it is sheltered to state that it is hard to comprehend the effects and morals
of AI without understanding the social society in which it is embedded. John K. Roth, has
stated that morals isn't sufficient there no basic reaffirmation of morals since though nothing
lamentable had been occurred. Thus society needs ethics of AI beyond cultures in order to
tackle risks that emanates from the usage of AI. Literature has proved that it is encouraged to
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fully utilize AI with full understanding of AI advantages and challenges. Other researcher
defined the ethics of artificial intelligence as the moral responsibility of humakind to be able
to create, design and the implementation of an AI system. According to Evans, Woody (2015),
people should have robot rights and moral obligations with regards to their intelligent machines.
Joanna Bryson has contended that structuring AI that requirements rights is both unnecessary,
however it would in itself be not moral and become a weight to the human culture. The moral
approach and stage for capable AI advancement conveyance requires certain core values called
Fast Track Principles and they are comprised of four focal ideas: Fairness, Accountability,
Sustainability, and Transparency that facilitate a direction to the dependable creation and
utilization of AI innovations. The aim and purposes of these Fast Track Principles are to give
moral and practical tools, to guarantee that any AI venture is unprejudiced, reasonable and non-
discriminatory, and to secure open trust in any AI undertaking's ability to give sheltered and
great AI development (D, 2019). Consequently there is have to focus on thoughts of AI morals
and wellbeing to deal with the dangers related with AI and to coordinate the headway of AI
frameworks toward best open advantage. So the reason for the AI morals is principally to
handle scope of individual and cultural damages that the evil use, misuse, helpless plan, or
and the spread of viruses. It also helps those in the medical field in the decision-making process
so as to enhance the best treatments and medications for their clients, thus therefore saving
humankind. There is no doubt that AI will also facilitate individualized health care and
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exactitude medicine while fuelling self monitoring tools, trackers and application. AI in
healthcare is the utilization of complex software and algorithms to imitate human perception
in the analysis, interpretation, and understanding of complex health care and medical data.
(“Artificial Intelligence in Health Care”, n.d). The chief aim of AI health related applications
is to examine relationships between prevention or treatment systems and patient results. The
complication and increase of data in healthcare simply means that AI will progressively be
applied within the field and the fundamental classifications of applications include diagnosis
Research studies suggests that AI can perform as well as or more effective than humans at
crucial healthcare tasks, for example diagnosing disease (Kalakota& Davenport, 2019). In
today's society, algorithms have already surpassed radiologists at detecting virulent tumours,
and guiding researchers in how to build cohorts for costly clinical trials. Furthermore, to prove
the point that the application of AI in health is bringing more good to humanity, scientists
developed an image-analysis algorithm for the California Health Care Foundation that has the
ability to examine optical scans of diabetic patients and learn to identify elusive symptoms of
diabetes-linked retinal impairment with percent accuracy, quicker than traditional human
examination and without the need to send scans to a lab (Castro & New, 2016). Additionally,
Castro and New revealed that an automated Auto scope uses an artificial neural network to
swiftly examine blood samples in the field and accurately detect malaria. Traditional swift
diagnostic methods can only detect if the availability of malaria parasite in a blood sample,
which does not necessarily translate into a person contracting the disease. It is said that auto
scope can identify the differences between certain particles in a blood sample to evaluate the
Castro and New discovered that researchers at Cincinnati Children’s Hospital Medical Centre
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trial. The system evaluated the subjective and objective factors with regard to a patient, such
as health conditions, age, race, and frame of mind toward medical research. By comprehending
these factors will make a patient more likely to be engaged and medical researchers can
successfully identify patients for trials that could help make valuable treatments However,
while AI provides a number of practicable benefits, risks and challenges associated with
application of AI in health sector continue to exist such as injuries and error, data availability
and privacy concerns. The undeniable risk is that AI will sometimes be faulty thereby resulting
in inflicting harm on a patient. Another set of risks emanate from the issue of loss of privacy.
The need of big data sets produces stimulus for developers to gather such data from patients
but some patients may be worried that this collection of data violates their right to privacy.
Researchers has suggested that if we want to capitalise on the use of AI, there should be enough
assess news narratives in various languages. HealthMap’s algorithm spotted reports of Ebola-
related symptoms on Guinean and Kenyan news platforms regardless of the fact that the articles
did not mention Ebola, for more than seven days before the epidemic was detected to be Ebola
(Castro&New). The application of AI was also witnessed in response to the dengue outbreak
of 2011 in Punjab, Pakistan where a disease surveillance system was created to give advance
caution of future outbreaks. The Punjab Intelligent Disease Surveillance System utilizes
arithmetical learning algorithms to evaluate data from news sources and dengue hotline
providing government agencies and hospitals real-time epidemic tracking with a high level of
geographic detail (Ahmad et al. 2013).Recently, Thailand has deployed K9 robots in shopping
centres to protect shoppers from COVID-19. It was witnessed that K9 robots monitored the
floor of a mall with sanitizer fastened to their back ready to hand out to any passing customer
(Siobhan Robbins, 2020). According to Butera and Sguazzin (2020), Rwanda an African
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country recently launched the use of robots in the fight against corona virus and these case
In addition to that, AI can be utilized to forecast natural disasters with vast amounts of
quality datasets. AI has the capacity to predict natural disasters such as hurricanes, earthquakes,
floods, and volcano eruptions. Researchers collect vast quantity of unstable seismic data for
examination using deep learning techniques and AI will then employ the seismic data to assess
the immensity and patterns of earthquakes and the analysed data becomes beneficial through
predicting the happening of earthquakes(Cognitive World, 2019“How AI can and Will Predict
Disasters”). Various researchers and experts have since developed AI powered applications
with the help of flood stimulations and precipitation data to forecast and track flooding. AI has
also proven to be an effective tool in predicting the occurrence of natural disasters through
accurately forecasting volcanic eruptions with the help of geological and seismic data.
However, it is argued that one of the limitations of AI is that it is unable to compete with
humans in terms of quality of prediction but it can contest with humans in the volume and
speed of operations. There are also possibilities of AI making errors because the data inputted
2.1.2 AI in Education
Education is paramount and the promise of AI in education is substantial, as it upholds
human and social development. However, regardless of huge benefits toward attaining enlarged
education for all, educational systems in poor or failed countries continue experience numerous
teachers. AI systems can be wielded to underpin the duties and responsibilities of tutors,
teachers, and administrators to enhance the teaching and learning methods and process to make
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According to Benard Marr, AI has been very useful in the field education mainly in some tools
that facilitate development of skills and testing systems. As AI academic solutions are still
mature, the hope is that AI will facilitate filling the gaps in learning and teaching and enable
teachers and educational institutions to maximize their efforts. Benard Mar further stated AI
will propel efficiency, individualization and smooth run administrative tasks granting teachers
the freedom and time to provide understanding and flexibility. Therefore, the vision for AI in
education is one where teachers and AI work collaborate to achieve the best outcome for the
students. In addition to that, AI systems can help create worldwide classrooms available to all
including those who speak dissimilar languages or who might have visual or hearing disability.
AI technologies are being employed to customise and individualise learning for each individual
student. Through the use of machine learning based on personalization, AI systems are being
utilized to advance a tradition learning profile of each student and tailor the learning materials
for each student on the basis of their ability, preferred method of learning, and experience. It is
believed that 47% of learning administrative tools will be powered by AI capabilities by 2024
(Schmelzer, 2019). It is suggested that one method to offer personalized learning is through
intelligent tutoring systems (ITS), which is also called cognitive tutors. An I.T.S. is commonly
an expert system that strives to revive one-on-one instruction through adjusting and
individualizing the learning experience to the individual student. Furthermore, I.T.S evaluates
each student’s performance within the interactive environments and advance their knowledge,
skills, and expertise. On the basis of student model, I.T.S can customise educational strategies,
in terms of the style, content, and offers relevant descriptions, hints, instances, demonstrations,
are employing the increased utilization of voice assistants in the learning environment which
includes Apple Siri, Amazon Alexa, Microsoft Cortana and Google Home are giving the
students an opportunity to get access to educational materials without the interaction of the
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educator (Schmelzer). Moreover, administrators for education are also benefitting from AI with
needs such as purchasing and procurement activities, budgeting, student applications and
management. However, this level of sophistication does not come without risks. Joe Fatheree,
an award winning teacher believes that we need to embrace AI application in education but
with a degree of caution. He cited risks such as depression, potential detrimental effects for the
increased demands of clients who need intelligent, more appropriate, safer ways to access,
spend, save and invest their money. AI in finance is changing the way we interconnect with
money and it is assisting the financial industry to smooth run and enhance processes varying
from credit decisions to quantitative trading and financial risk control (Schroer, 2020). AI has
great capacity to bring positive impact if corporate utilizes it with due diligence, caution, and
care. Furthermore, AI has brought multiple benefits into the finance industry for example,
enhancing efficiency, productivity through automation, reducing human biases and mistakes
caused by psychological or emotional factors and boosting the quality and conciseness of
be easily spotted by current reporting methods (Raman & Lam, n.d). It is further stated that
these applications are peculiarly beneficial when new regulations, such as the European Union
Markets in Financial Instruments Directive II (MiFID II), extend senior management’s level of
responsibility to analyze and consider finest data from within the firm. Nevertheless, if
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organisations fail to exercise caution and care in AI applications, they will become vulnerable
to possible risks and challenges which includes bias and error in input data, process and result
when profiling customers and scoring credit, and due diligence risk in the supply chain. Raman
and Lam therefore suggest that AI users’ must have in-depth understanding of the data that has
According to OECD (2019), large companies such as JPMorgan, Citibank, State Farm
and Liberty Mutual are swiftly utilising AI and the same applies for start-ups including Zest
Finance, Insurify, WeCash, CreditVidya and Aire. Financial service organisations are
integrating various machine learning practices such as, French start-up QuantCube Technology
which examines several billion data points gathered from over 40 countries. It uses language
processing, deep learning, graph theory and more to develop AI solutions for decision making
in financial corporate. The financial services industry has for long period of time been using
statistical approaches for various goals, such as calculating down-payment figures and
evaluating the risk of default. Credit scoring is a statistical review done by financial institutions
defaulting on her or his debt obligations. In long established credit-scoring types, analysts make
speculations concerning the credits affecting a credit score and create client section. Neural
network systems have allowed the examination of huge quantities of data gathered from credit
reports and this enables perfect analysis of the most relevant factors and of their relationships
the leveraging of neural networks, clients sections and their weights. It is stated that deep-
learning techniques have the capacity to analyse data in new ways and enhance accuracy of
In the People’s Republic of China, Zeng, 2018, AI has propelled its loan success and
helped to process the vast amount of transaction data made by small businesses on its platform..
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Hence AI is bringing more benefits to humanity through its application in financial services.
AI can quickly identify and prevent fraud. It has also improved accuracy by significantly
reducing false positives and false negatives. AI has delivered a more personalised experience
to customers. Nevertheless, the use of alternative data may raise concerns about dissimilar
impact, privacy, and security and explain ability. Again there are also concerns over the
suitability of utilizing big data in customer profiling and credit scoring. It is debated that the
aforementioned concerns often have financial and legal consequences plus carrying
reputational risks. So the General Data Protection Regulation (GDPR) grants EU citizens the
right of information and access, the right to restrict the processing of their data, the right of
correction, the right of portability, the right to be forgotten, and to restriction of profiling. But,
it is not clear on how easily individuals can choose not to share their data for customer profiling
and it is also ambiguous whether opting out will have an effect on individuals’ credit scoring
2.1.4 AI in Agriculture
AI in agriculture is assisting farmers to enhance their efficiency and lessen
thriving economy, and most of the people depends on agriculture as a source of food.
However, healthy crops and harvests are prone disease, insects, and drought. AI systems
remain a solution which can provide critical understanding and solutions that can boost the
quality and efficiency of agricultural activities. The agriculture industry has firmly and publicly
accepted AI into their activities to change the overall result. AI has transformed the way our
food is produced where the agricultural sector’s emanation have lowered by 20 %( Gupta,
2019). The adaptation AI technology has fundamentally helped to monitor and manage any
unwanted natural condition and today, the majority of start-ups in agriculture are
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accommodating AI-powered approach to enhance the efficiency of agricultural production.
The Market study report provided that the worldwide AI in agriculture market size is
anticipated to get to US$550 million towards the end of 2025(Gupta). The use of AI in
agriculture assists the farmers in understanding the data insights which includes temperature,
rainfall, solar radiation and wind speed. Additionally, AI applications can detect infectious
disease and plague in crops by analysing photos captured by mobile phones (Smith &Neupane,
that can examine photographs to spot crops and diseases with almost 100% accuracy. The AI
researchers at Makerere University have managed to examine and predict diseases spread over
time through a method which optimizes distinctively paper-based process by collecting sample
images captured with cell phones for examination and classification by an AI system.
Photographs of disease symptoms, including root damage and white fly accretion on leaves,
are put into a ML algorithm to provide swift diagnosis and assessment (Smith &Neupane).
According to Castro and New (2016), AI can identify symptoms of bacteria, or insect harm
in plant photographs, as well as examine plant nutrition data, weather forecasts, and other data
to determine whether a particular plant is at risk of getting infected and this is facilitated by a
system that utilizes networked cameras, sensors, and a machine-learning algorithm to monitor
crops and caution farmers as soon as a plant is sick. Therefore, boosting accuracy of learning
Traditionally, agriculture has depended on the eyes and hands of experienced farmers to
pinpoint the right crops to pick but thanks to the emergence of harvesting robots equipped with
AI technologies which can now make such decision in real time (OECD). Hence AI is bringing
more benefits to humanity through its application in agriculture. Undoubtedly, AI systems have
the capacity to tackle the challenges that are experienced by farmers such as climate variation,
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plaque and weeds that lessen yields. Therefore, the development of AI technology in
has considerable implications for labour markets and therefore it is very important examine the
impact of AI on labour market develop policies that advance competent labour markets for the
benefit of employees, employers and societies at large. Scholars anticipate that AI and other
new technologies will not cease to benefit highly-skilled workers who can make use of
employees are likely to face downward impact from progressively efficient machines and AI
software (Petropoulos, n.d). Therefore there is a high possibility that this downward trend will
aggravate already high levels of income inequality worldwide. Levy and Murnane (2003)
points out that technology can supersede human labour in daily tasks, whether manual or
learning, however cannot supplant human labour in non-routine tasks. AI can negatively impact
employment in two major ways by expanding the demand for labour in companies or jobs that
arise because of technological development directly replacing workers from tasks they were
formerly doing. The life-changing impact of AI on every industry is undeniable, as is its impact
on the labour market and there is no doubt that AI will transform the way we live. The first
noticeable change will be rise in demands for persons who are exceptionally skilled in AI
technologies, both on application and technical level, but who also have professional attributes.
But AI will significantly impact the universal labour market replacing those activities that can
be automated. McClelland stated that, “ AI has cut positions, broken the bottleneck of human
efficiency, reduced standardized and repetitive work, changed the nature of work and enhanced
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work efficiency but at the same time, it has created new jobs.” McKinsey Global Institute
suggests that by 2030, AI could supplant as much as 30 percent of global human labour.
However, Brookings Institution suggests that even if AI replaces human labour as much as 38
percent, some Western countries will most likely to resort to totalitarian policies to deter civil
chaos, similar to what happened during the Great Depression. Brookings writes, “The United
States would look like Syria or Iraq, with armed bands of young men with few employment
prospects other than war, violence, or theft.” Calum McClelland therefore brings an important
discussion about the types of jobs that are being created and destroyed. According to Manjao
(2011), as of now, low and high skilled jobs are not at risk to automation. Farhad Manjao
further believes that the low-skilled jobs categories such as food service, janitorial work,
gardening, home health, and childcare will be replaced by AI, but there’s little motivation to
automate these roles at the moment, as there is majority of people who are disposed to do them
for low wages. Thus considering the negative effect of AI on the labour market, one might be
inequality as the considerable effect of the AI technology is the broadening of wealth gap. The
growth of a gap between rich and poor will automatically result in social disruption which
endangers the growth of the economy (Wisskirchen et. al, 2017).According to the IBA Global
Employment Institute, wage differences will as a result become a problem, regardless of the
entrenched minimum wages in many countries, including US, Germany, France or the UK.
Majority of people will end up losing their jobs, whereas highly qualified, innovative and
determined professionals will expand their wealth (Wisskirchen et. al). AI technology will
reduce human labour in different companies and this means that the income will go to fewer
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people. Therefore, AI powered companies will make huge amounts of money while fewer
people will benefit. However, some scholars have argued AI technologies are not going to be
cause of increased unemployment but still it can destroy medium jobs while increasing creating
wealth gap. Thus, that will increase the social disparity and intensify the gap between low and
higher end job earnings. Burhan Rashid Hussein suggests that society and their governments
should enact and implement policies that will make sure that there is equal distribution of
wealth among people to fight the increasing gap. It is suggested that these policies should
increase taxes to those companies which are benefitting the most and expose more people to
the technology. Burhan Rashid Hussein suggests that future and younger generation should be
ready and prepared for the impending digital world and every worker needs to enhance his or
her skills either by inventing and being creative of managing the automation itself. Although,
AI systems hold magnificent promise for social benefits such as advanced agriculture, better
medicine, and more accessible education; so far this promise comes with risks and challenges.
borrowers suffered discrimination from credit algorithms which include bias regarding race,
technologies, and datasets of pictures used to train image recognition software. Thus this
the Canadian government stated that it would be investing $125 million in a Pan-Canadian
Artificial Intelligence Strategy, for the purpose of establishing its position as a world leader in
AI. The 2018 budget reiterated the government’s dedication to investing in AI and it frequently
made clear its intention on “advancing gender equality and women’s empowerment” as a “main
theme of its Group of Seven Presidency.” However, as it currently stands, the Pan-Canadian
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AI Strategy does not clearly mention conventional gender considerations in the investment and
advancement of AI. It is suggested that, in order to genuinely advance gender equality and
women’s empowerment, gender deliberations and issues need to be conventional across all
disciplines and segment, including AI. Therefore social disparity is considered to be the main
to people. Organisations are now misusing big data to spread propaganda manipulate elections
and incite social chaos via targeted marketing. According to (" The 7 Most Pressing Ethical
Issues in Artificial Intelligence," 2019), AIs’ are not free to making mistakes and machine
learning takes time to become effective but if trained well, using quality data, then AIs can
perform well. However, AI can be deadly if we input incorrect date into AI systems or make
mistakes with internal programming.. To illustrate this point, Teka Microsoft’s AI chatbot,
Tay, which was introduced on Twitter in 2016, in less than one day, because of the information
it was getting and assimilating from other twitter users, the robot learned to vomit racist
disparaging and Nazi propaganda. Microsoft then decided to immediately shut the chatbot
down since permitting it to continue operating would have obviously spoiled the company’s
it is argued that if there is a possibility that AI systems can make errors then it is within the
sphere of possibility that an AI can become good for nothing, or create unwitting implications
from its actions in following seemingly harmless goals. Undoubtedly, AI systems are
susceptible to biases and flaws caused by its human creators. The bias of AI in facial and voice
recognition systems has negatively affected people. The data utilized to instruct the AI systems
can be biased for example, facial recognition algorithms created by Microsoft, IBM and Megvii
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were biased when detecting the gender of people (Abigail Beall, 2018). It was found out that
these AI systems could accurately detect the gender of white men more than gender of black
men. Another example is that of Amazon’s cancellation of AI recruitment which proved that
AI lacks fairness where the algorithm favoured male candidates (Abigail Beall). It is further
argued that the bias emanated from Amazon’s system which was trained with data collected
over a 10-year period that was gathered from male candidates. According to Tadeo, Compas,
whether to grant people parole ended up discriminating against African-American and Hispanic
men. It also came to light that, in the trial process, this system with bias predicted that the
accused black people constitute a big risk of relapsing into criminal behaviour while predicting
the opposite for white defendants. It can be argued that unlike humans, AI systems lack the
moral compass or principles. However, this argument can be weakened by the fact that even
the moral principles of humans sometimes do not entirely benefit humanity. Since the bias and
faulty of AI results from how it was instructed, it is therefore important that scientists who
work in AI research need to avoid the bias when determining what data to use so that AI will
not be biased towards gender, race, religion or ethnicity ("The 7 Most Pressing Ethical Issues
in Artificial Intelligence").
3 Socio-political impacts of AI
3.1 AI and military
The impact of AI on combat has become a passionately debated topic among military
strategists and professionals (Franke &Sartori, 2019). Military technology comprises kinds of
technology that are typically military at heart and not civilian in implementation, normally
because of lack of useful or legitimate civilian implementations, or are risky to use without
military which includes analysis of intelligence, enabling of autonomy by giving the intelligent
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systems the freedom to act, logistics, training, strategic prevision, and weapons systems. Most
military experts are extremely interested in AI-powered independence. However AI the rapid
information to soldiers through advance warning displays and weapon control systems (Cooke,
2019). These systems will also be employed to spot and categorise threats, focus on targets,
and pinpoint the location of allied troops and secure distances around them(Cooke). In addition
to that, these systems obtain information from multiple sensors beyond the battleground to
create an image based on information. There is reason to believe that human soldiers’
responsibility to control the most military actions in future will not be entirely taken but AI
will give a readily comprehensible analysis and direction on the basis of big data for unassisted
humans to understand (Cooke). Heather M. Roff (2017) states that, “there are three antecedent
constraints on human security elated activities which includes the inability to know about
threats in advance, the inability to plan appropriate courses of action to meet these threats, and,
to address these limitations in order to prevent thousands of lives from being lost. The use of
AI is therefore the possible way to allow immediate, practical and effective responses to a
likely to result in the violation of international law. Uralvagonzavod’s T-14 Armata tank and
the Northrop Grumman’s unmanned combat air vehicle, the X-47B, are examples of extremely
advanced weapons to prove this point. Professor Sharkey explained that, “ while these systems
are the pinnacle of advancements in AI, the technology nonetheless encounters difficulties in
distinguishing civilians and combatants, which presents a challenge for complying with
International Humanitarian Law, also known as ‘the laws of war”("The Risks and Benefits of
25
Artificial Intelligence and Robotics", 2017). However the fact still remains that AI is
universally anticipated to have a great influence on the future of combat. Cognisant of this fact,
the United States and China have significantly invested in the growth of AI-enabled weapons.
However, there is fear that this could result in significant implications for defence competence,
tactical strength, and geopolitics. The United Nations Institute for Disarmament Research
cautions that the swift development of AI has major implications in terms of autonomy in
weapon systems. Some intelligence machines have the capacity to carry out more difficult tasks
in extreme complex environments (Frank&Sartori). From a military perspective, there are five
potential benefits of AI-enabled independent systems such as the process of massive data, and
making of quick data based decisions, making military systems strong for opponent defences
to trace, AI is not hindered by human feelings in battle and that could help reduce civilian
casualties, AI-powered autonomy is significant to the growth of capacity that can result in
military breakthroughs and AI is likely to minimise the need for human soldiers in future,
thereby preventing them from harm . However, Franke and Sartori argue that AI enabled
weapons are more likely to present risks and challenges considering the fact AI systems are
programmed and learnt which simply means that it is difficult for a human to completely
understand the machine’s reasoning. This is very concerning for systems that have the ability
to take life-and-death decisions. It is also considerably difficult for humans to predict or find
sabotage. Franke and Sartori urge societies that rely on AI wil to understand that the fact that
mistakes can emanate from biases developed by AI systems which are trained with biased data.
Nevertheless, adversaries can make use of these flaws in a way that is hard to find. Thus, AI-
powered weapons have vulnerable characteristics which are probably unknown to military
strategists and commanders (Frank&Sartori). According Frank and Sartori, political leaders
intelligibly fear that the growth of AI-powered deadly independent weapons could incite
26
competition of military weapons development and procurement. Therefore, there is a risk that
such AI-enabled weapons could cause unrestrained escalation when one nation begins to use
them and gain a major military advantage. Non-governmental organisations (NGOs) that intend
outlaw deadly independent weapons including Killer Robots, which sparked the discussions on
these systems within the context of the Convention on Certain Conventional Weapons (CCW)
at the United Nations mainly focus on the ethical risks and challenges of AI-powered weapons
systems. The relevant NGOs are extremely worried about the distinctive challenges brought by
systems that enable humans to shift the burden of life and death decisions to machines. AI
enables the development of weapons that entirely replace humans from making the decision to
kill. In addition to that, the rapid development and utilization of unmanned aerial vehicles
(UAVs) often known as drones has faced criticism as to whether there should be complete
prohibition for the use of UAVs which have the capacity to execute tasks on their own
machines should be allowed to carry out major military operations, specifically when there is
likelihood that any human life could be at risk. The augmenting incapacity to differentiate
commercial drone and military UAVs is a significant factor to consider in the discussion about
AI-enabled weapons because there is evidence proving some transferring in AI expertise from
military to commercial operation. It can be argued that there are various reasons as to why there
is failure in leading these AI technologies to maturity, such as the cost and unpredicted
scientific issues, organizational and cultural obstacles. A good example is US which has
3.2 AI in government
There is no doubt that the applications of AI in public sector are wide-ranging and
27
cost savings through reduction of the number of employees, organisation and minimisation of
of usages in government which includes furthering public policy goals for example, emergency
services, healthcare and assisting the ordinary citizens to communicate with the government
through the use of virtual aids. As mentioned above, AI will save costs and bring possible
efficiencies for the government. Deloitte has predicted that AI is likely save US civil servants
between 96.7 million to 1.2 billion hours a year thereby ensuing potential savings of between
$3.3 billion to $41.1 billion a year (Eggers,et.al, 2017). AI systems provide significant tools of
social organization and control which can be used to maximum advantage in numerous pro-
social ways from protecting the integrity of election processes, to augmenting the effectiveness
exercised by what the governments in combination with what a population believes they can
do. Additionally, AI has advanced human security for example through the use of security
footage which produces useful evidence of committed crimes in society (Ashby, 2017). Some
governments have installed AI systems to foster social welfare programmes for example AI
could provide assistance in accomplishing perfect directory levels at health and social service
locations through the use of machine learning technologies that evaluate transaction data and
create progressively precise renewal predictions. Hence this would facilitate the predicting and
policy development. Nonetheless governments ordinarily both magnify and reduce the
sophistication of the capacity of their surveillance for the purpose of appearing mighty or weak,
depending on their intentions for example, the U.S. government magnified the success of its
government habitually exaggerates its ability to look more powerful, indicated by a popularly
circulated chronicle of the unfortunate show attendee who was captured for economic crimes
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misused or abused for undemocratic objectives, for example exhaustive surveillance of citizens
and intimidation of activists. Another critical issue of concern is the socio-political risks and
AI machines raises a lot of questions linked to social, economic, political, technological, legal
and philosophical issues (Dignum, 2017). It is worrisome that beyond ethical considerations,
societies are yet to find the ways of dealing with developing AI technologies (Robert Braun).
discrimination, right to privacy, security, and freedom of expression and association, the right
to work and access to public services (Kritikos, n.d). The EU’s fresh initiatives evidence the
inclination of its major organisational players to respond rapidly to the significant human rights
challenges and guide the development of a human-centred AI. Precisely, the European
AI, and reassert the support for research into human-AI cooperation. It is argued that AI-driven
surveillance violates the fundamental rights of people which include the right to privacy. AI
does not appear to create huge controversy among citizens in countries like China and
Singapore because surveillance seems to be a bearable exchange for stability and security but
in other regions there have been indications of dissatisfaction. In 2016, Venezuela introduced
a national ID system connected to healthcare and social programs which could track users
beyond a range of services but unfortunately after its introduction, activists hacked into the
national database and removed accounts of well known politicians in an act of political
29
participation of citizens. Savaget et. al (2018) states, “ technologies based on AI can radically
change the existing political paradigm through empowering more diffused forms of political
citizen involvement positively affects the quality of democracy (Michels, 2011) Furthermore,
the advancement of AI technologies rapidly increased the access to information and processing
of big data in a quick and efficient manner. Nonetheless, harmful consequences of AI are likely
to materialise, for instance, if governments misuse and abuse AI technologies for the purpose
of repression and standardization. It is also argued that AI systems tend sabotage the fairness
and quality of political discussion, and that AI systems throw back the values of their creators
and their intended purposes (Mittelstadt, 2016).AI has enabled the unparalleled and
evidence to prove that bots were misused in the 2016 US elections and programmed to
disseminate false messages to fabricate the mirage of public support (Kollanyi, 2016; Bessi
and Ferrara, 2016). It is further alleged that cyber troops installed AI technologies to delude
the public, manipulate voters during election campaigns by determining the public discussion
and twisting the political opinions (Bradshaw and Howard, 2017). AI technology is likely to
repress and influence the citizens. Authoritarianism undermines the human rights of citizens
because such system of government is defined by extremely centralized too much power
sustained through political suppression and the marginalisation of dissidents. Mass surveillance
and the strengthening of authoritarianism have resulted in the loss of privacy hence infringing
the right to privacy. AI-powered technology will cause erosion of civil rights through the
intensification of bias, statistical defects and inaccuracies. This is likely sabotage the non
30
discrimination and equality principle, which is stipulated different constitutions of democratic
AI has manufactured new forms of oppression which unreasonably affects the impotent and
vulnerable people in a negative if not harmful way. It is very important to understand the
concept of human rights and Kevin Korner helps to remind us that human rights are unalterable,
universal and obligatory, and that they are enshrined in international law. It is therefore
important that government and institutions should respect human rights. According to Kevin
Korner, “the growing use of AI in the criminal justice system risks interfering with rights to be
free from interferences with personal liberty”. The good example is in relapsing risk system
every stage, from granting bail to conviction. The use of ths system has resulted in many
accused black people being wrongfully identified as high risk and granted extreme bail
conditions, confined in pre-trial custody, and sentenced to extended prison terms. Moreover,
AI has potential to limit the freedom of movement through its use of surveillance. There is
possibility that AI can give a comprehensive photograph of persons’ movements and can
forecast the future location of individuals. Thus AI can easily be misused by undemocratic
governments to restrict the movement of people thereby infringing the right to free movement
(Korner). In nations where freedom of religion is at stake, AI can also be abused by government
officials in observing and attacking members who belong to persecuted religious groups. In
addition to that AI-powered censorship could be misused to limit the freedom of association
through discarding social groups, pages, and information that facilitates gatherings and
demonstration movements universally, the use of AI is likely hinder assembly worldwide if it’s
abused. The fabrication and dissemination of false information undermines the idea of free
and fair elections and poses a major threat to the right to political participation. In addition to
31
that, the use of AI systems such as surveillances, that enables governments to pinpoint and
suppress cultural groups could instil fear in people and stop them from participating in cultural
life. Finally, it is debated that AI-enabled robots which enable job automation threaten the right
to work. Thus considering AI’s unprecedented challenge to democracy and threat to human
rights, one might be forced to conclude that it brings more harm than good humanity.
has impacts and implications in health, agriculture, financial services, economics, security and
technologies will possibly reshape our society through better decision making and development
to the human condition. Nevertheless, if it’s devoid of enough risk assessment and mitigation,
social structures. Therefore for risk mitigation purpose, policy recommendations propose how
to utilize the benefits and reduce the risks for society, particularly by including the participation
of humans into multiplex socio-technical systems to ensure that the development of automated
prudently considers the coexistence of humans and technology in terms of hybrid thinking
systems will help to ensure that humans remain ultimately in control, either individually or
the human decision-making responsibility to AI machines (Robert Braun (2019). The rise of
questions connected to the social, economic, political, technological, legal and philosophical
32
issues (Dignum, 2017). Hence AI scholars suggest that AI systems need to be developed in
accordance with the principles of accountability, responsibility and transparency which are
guiding principles of a human centred and intelligent system (Dignum, 2017). The
accountability principle is defined as the need to give explanation and justification of the
decisions and actions to users including the stakeholders with whom the AI systems interact.
The second principle which is responsibility is explained as the ability of artificial intelligence
decision-making systems (ADM) to respond for their decisions, to spot errors or unpredicted
outcomes. This principle advocates for the need to connect ADM to the responsible, fair use of
data and actions of stakeholders involved in the AI system’s decision. The third principle is
transparency which is defined as the need to explain and examine the mechanisms through
which AI systems make decisions and learn how to adapt to the environment. Moreover, some
stakeholder groups have actively become involved in the discussions on how to direct the AI
advancement and deployment to serve the interests of all society. The Institute for Electrical
and Electronics Engineers (IEEE) is one of the stakeholders which launched the Global
Initiative on Ethics of Autonomous and Intelligent Systems which provides principles, ethics
and values for the safe and beneficial development of AI in future. This AI Initiative focuses
concepts such as AI explainability (OECD). The framework of rules for the operation of
machines and AI automated systems have been introduced for instance, the Civil Law Rules
on Robotics proposed by the European Parliament which advocates for social dialogue of
issues related to liability, safety, security and privacy in the coming AI era. It is also advisable
to create regulatory systems and structures to ascertain accountability and liability for AI
redress. The regulatory systems should be backed up by policies that stipulate transparency in
33
and authentication of AI systems that engage in tasks which require degree of skill or training
(OECD). It is still believed that AI could help to bridge the digital divide and build an inclusive
society (OECD). However, the burden is on the AI professionals to be ethical, transparent, and
conscious in how they apply AI technologies. AI professionals should be mindful of the real
risks and challenges associated with the execution on the promise of AI. There is absolutely no
doubt that AI has the capacity to facilitate the agenda towards the achievement of sustainable
development goals and therefore there is need to ensure that the AI development is fair and all-
inclusive. Some organisations and governments have now embraced the relevant ethical codes
relating to AI in order to address the risk where AI might fail to function in a human-centric
manner or operate in accordance with human values. Additionally, organisations and other
stakeholders should conduct risk assessment in order to identify, examine, prioritise and
minimise potential risks that might adversely affect AI system’s conduct and outcomes. The
human-AI cooperation to guarantee that AI applications for hiring and evaluation remains
Moreover, the abuse of AI has posed a major threat upon human rights and it is mandatory
for governments and private state actors to respect the human rights. Governments and private-
sector actors should take necessary steps to ensure they do not violate human rights or
contribute to human rights abuses. The formation of AI ethics policies by some private-sector
into bigger ethics review processes. In addition to that, private-sector players should follow
accountability and access to remedy. Certainly, the human rights due diligence, enlightened by
expert stakeholders, will help organisations in preventing and reducing human rights abuses
(Lindsey Andersen,n.d). Hence, there should be increased scrutiny of big techs to protect
34
democracy and it is very important for the governments to respect human rights and uphold the
doctrine of separation of powers in order to prevent the abuse of AI and violation of human
rights. In order to fulfil the obligations of the global digital economy, governments are obliged
to update regulations, competition rules and supervision. Citizens should also strive to be
become digitally literate so that they will gain understanding of the algorithms or designs
behind devices and underlying data economy mechanics (Kevin Korner). Finally, swift action
is needed address the human rights risks and to prevent the predictable harmful impacts of AI.
Lindsey Andersen, proposed four major policies to deal with the human rights risks posed by
AI. Firstly, it is suggested that comprehensive data protection legislation can help reduce
human rights risks posed by AI but additional measures will be required since it is specific to
data. Secondly, the use of AI by the government should be governed by high standards such as
open procurement standards, human rights impact assessments, and full transparency,
explainability and accountability procedures. Thirdly, given the private sector’s duty and
obligation to respect human rights, companies should therefore go beyond establishing internal
ethics policies and establish transparency, explainability, and accountability processes. Lastly,
there is need to conduct more research into the potential human rights risks of AI systems and
5 Conclusion
In conclusion, AI technologies are swiftly developing with great potential benefits for
of improving the productivity and creating new products and services for the society. The
towards automation and the future of work. There is a growing debate about the fears of the
end of work and reassurances that there will be slight change in terms of overall employment,
35
but evidence indicates neither of these extremes is likely occur ("The impact of artificial
intelligence on work,"). Nevertheless, there is consensus that AI will cause disruptive effect on
work, resulting in some jobs being lost, others being created, and others changing. AI systems
have exhibited a pattern of aggravating inequality, particularly in the unequal societies and for
the most vulnerable people. The unwelcomed implications of AI are most likely to be felt by
historically alienated groups, but they are unlikely to be limited to any particular group. It is
therefore undisputed to assert that, while AI-enabled technologies hold enormous promise to
improve the lives of people worldwide, they also bring risks. Scholars have argued that AI
threatens human rights and undermines democracy. Considering the fact that transformative
benefits of AI are associated with risks, AI has become a growing policy priority for all
development and welfare, seek to educate and enrol the future generation of researchers, and
consider the best ways to address AI challenges. National policies are required to foster reliable
AI systems and these policies will bring beneficial and equitable outcomes the society. The
investment in AI research and development and empowering people with the relevant skills to
succeed as jobs develop (OECD). Thus AI holds huge promises and its advancement indicates
it will continue to develop in a manner which is beneficial for the society (Ma, 2019). But, it
can only be as beneficial as the way its data is provided and managed. Nonetheless, the risks
and challenges that AI poses remains a concern so there is need to for the people to prepare for
the inevitable digital world where people will utilize AI technologies to simplify their tasks
and not to feel threatened by it. Governments and other stakeholders should cooperate with the
Having considered the positive and negative impacts of AI, one might be tempted to conclude
36
that AI is not bad for humanity but the flawed application, misuse and abuse of AI is bad for
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