Professional Documents
Culture Documents
BAC212 - Interpersonal Final
BAC212 - Interpersonal Final
BAC212 - Interpersonal Final
Student’s ID:
Page 1 of 6
Introduction
Workplace conflicts are very common in an organization and this can occur because people from
diverse backgrounds with different priorities work with each other to achieve the same goal. For
any organization, workplace conflict can hamper the productivity of that organization as well as
this can lead to the loss of capable employees which in turn can affect the profit percentage also.
Conflict in the workplace can be of two types. Firstly, it happens that the ideas of the colleagues
are not in sync with the other employee. Secondly, the employees have personal differences that
Discussion
An employee works in the workstations for long hours and communicates with the other
colleagues related to work and personal affairs (Salonen, 2017). Communication in various
companies is technology-driven and may not be oral communication. As per Malika (2020), it
can result in various conflicts as in many cases the communication is misunderstood (Baillien et
al., 2017, p. 870-881). The employee wants to say something but the message is misinterpreted
both the person and these conflicts hamper the relationship (Baillien et al., 2017, p. 870-881).
The individuals spent most of the time in offices and therefore it is important to understand the
conflicts and the ways to manage them (Salonen, 2017). The technology can be used in a better
way to communicate thoughts, ideas, and emotions between the employees that can reduce
conflicts (Malika, 2020). In recent times, employee conflicts are on the rise, and it affects the
relationship in the workplace to a great extent (Baillien et al., 2017, p. 870-881). Due to the
Page 2 of 6
bullying and interpersonal conflicts in the workplace, the working capacity of the resource is
hampered, and these conflicts affect the work environment (Wijbenga, 2019).
Workplace bullying refers to the situation where one or more employees are targeted with
negative behavior for a longer period. As workplace bullying is on the rise it needs to be
addressed by the management and aim for the betterment of the employee relationship (Salonen,
2017). As opined by Baillien et al., (2017, p. 870-881), interpersonal conflicts are also an issue
that hampers the sound relationship between the employees as it affects the productivity and also
There are pros and cons to workplace conflicts. It so happens that the conflicts can be caused
due to the person of different background or locations (Malika, 2020). There can be differences
due to the competitive advantage that an employee brings to the organization. This is
advantageous since the other employees can get motivated and perform up to their optimum level
to match the other employees (Salonen, 2017). Diversity is closely related to organizational
performances and a mixed culture can help to understand the differences and help to grow
together (Wijbenga, 2019). However, workplace conflicts have many disadvantages as they can
lead to discrimination and lowering of the confidence level of the employee after prolonged
Employee conflicts within the organization need to be resolved as it helps to improve efficiency.
Prolonged conflicts hamper the organization as it affects the work environment and lowers
productivity (Salonen, 2017). A major issue between the employees, personal or professional can
affect productivity. Therefore, strategies must be in place to help reduce the growth of this
awkward circumstance (Malika, 2020). The management needs to interfere in the matter and
Page 3 of 6
help to resolve the situation. Ethical leadership must aim to build the employee relationship and
also teach them to resolve or how to deal with a conflict situation in a workplace (Salonen,
2017).
The manager can organize a one-to-one session with the employees to support them and
understand their issues as it can help to unite all the employees and thus help to control the
The study helps to understand the workplace conflicts and also the diversity that can result in
such untoward incidents (Babalola et al., 2018, p. 2-37-2063). As per many researchers, it has
been observed that employee conflicts due to diversity are closely related to the individual and
workplace requires the right management and the creation of a correct workplace environment
(Salonen, 2017). The conflicts related to the discrimination of race, caste, sex must be
condemned. The workforce must be free from all this kind of discrimination that can lead to
organizational conflict (Malika, 2020). As this issue can be solved it can result in a higher level
Conclusion
The essay helps to understand the origin of conflicts and discusses how they can affect the
relationship between the employees. There are advantages and disadvantages of conflict in the
workplace and it has been discussed in the essay. Furthermore, the effective strategy to resolve
the conflicts properly for all the parties involved has been discussed as per the business scenario.
It can be inferred from the topic of discussion that management must act proactively to stop
Page 4 of 6
Page 5 of 6
References
Babalola, M.T., Stouten, J., Euwema, M.C. and Ovadje, F., 2018. The relation between ethical
leadership and workplace conflicts: The mediating role of employee resolution efficacy. Journal
Baillien, E., Escartín, J., Gross, C. and Zapf, D., 2017. Towards a conceptual and empirical
https://www.tandfonline.com/doi/pdf/10.1080/1359432X.2017.1385601
%20Final%20corrections.pdf?sequence=1
https://jyx.jyu.fi/bitstream/handle/123456789/56419/1/URN%3ANBN%3Afi%3Ajyu-
201712194772.pdf
https://repositorio.iscte-iul.pt/bitstream/10071/19241/1/master_hilda_miranda_wijbenga.pdf
Page 6 of 6