Arpitha Giraddi

Ph No: +91 7338462006 / +91 7204733204

Gmail: guest.arpita@gmail.com
LinkedIn: www.linkedin.com/in/arpitha-giraddi-11954865

Organized and hard-working professional with MBA in Retail & Supply Chain looking for
opportunities in an organization focusing on digital transformation.
Key Skills: Work-Flow Analysis, Gap Analysis, Fleet &Trip Management, Stakeholder Management,
Product Management, IoT Product Design and Implementation, Data Visualization, Requirements Gathering
and Business Analysis, MySQL.

PROFESSIONAL EXPERIENCE
Associate Strategic Account Manager, DELHIVERY PVT LTD

Feb 2020 – July 2020

“Responsible for handling coordinating and taking ownership of Supply Chain Management of
major clients like Amazon, 3M, Max, Easybuy and Lifestyle”
• End to End Supply chain management of major clients within a week of training.
• Co-ordinate with both client's and internal operations team to plan and execute pickup of over 5000
consignments of each client in a day across PAN India.
• Identified and categorized failed deliveries as 'failed due to environmental factors' (like flood, rain,
strike, lockdown etc.) & 'failed due to non-environmental factors' (delay in transport, vehicle
breakdown etc.) resulting in better understanding and clarity about reason for failed deliveries over a
period of time or day to day basis especially for the client.
• MIS report generation and data analysis of overall performance on a daily, weekly and monthly basis.
• Certificate for completing training on Conflict Management.

BUSINESS ANALYST, SICAL SUPPLY CHAIN SOLUTIONS, A COFFEE DAY COMPANY

March 2019 – Feb 2020

“Responsible for roll-out of VTS (Vehicle Tracking System) including status tracking and reporting,
requirement gathering, feature design, follow-up, design work-flows, implementation and training”
• Used vehicle tracking data from legacy systems to facilitate gap analysis and identify features for new
trip based VTS system for SICAL cold chain division which improved SLA adherenceby40%.
• Mapped user journey and implemented ‘Trip Management’ in VTS System resulting in 75% reduction
of manual effort thus saving 20hrs/week of working hours per employee.
• Worked closely with Program / Project Manager at all stages starting from requirements gathering,
user testing, execution and oversee successful completion of the same.
• Trained internal operations team on usability and reports generation of the implemented Vehicle
Tracking System software
• Acted as single point of contact for internal operations team, clients, vendors and also top management for
VTS activities.
• Successfully coordinated between operations team and 4 vendors for IoT device installation,
rectification in 350 temperature-controlled vehicles.
 • Facilitated daily status meetings, track progress, handle roadblocks and ensure timely completion of
activities.
• Ideated and executed TMS & VTS integration resulting in reduction of 20 % manual errors and thus
saving efforts by40%.

INTERNSHIP - VRL LOGISTICS LTD

July 2018 - August 2018

• Study of individual departments - Hub operations, IT Dept (in-house Development team), Booking
& Delivery section, Loading and Unloading section, Marketing Department etc.
• Competitive analysis in terms of enhancing customer experience.
• Reduced Turnaround Time of Truck by suggesting for change in placement of consignments in the
Hub
• Identified ineffective capacity utilization in FTL when carrying consignments of different size (for ex
Industrial equipment)

SYSTEMS ENGINEER TRAINEE, INFOSYS

February 2017 to June 2017

Completed training in basics of Python, CSS, HTML, Database Management System

EDUCATION
Ramaiah Institute of Management Studies, Bangalore. Aggregate Percentage: 66%
Post Graduate in Retail & Supply Chain Management, 2017-2019

B V Bhoomaraddi College of Engineering and Technology, Hubli CGPA:7.0

Bachelor in Engineering, Computer Science, 2012-2016

ACTIVITIES
Member and Head of Retail Supply Chain Club in RIMS College, 2018-2019
HRD Secretary of B V Bhoomaraddi College, 2015-2016
Worked as online ambassador for Kellman Productions, 2015
Volunteered for Pleiades National College fest and paper presentation for the year 2014 & 2015

HOBBIES
Practice Calligraphy, Doodle Art

LANGUAGES KNOWN

English, Kannada, Hindi, Telugu