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Project Report: Title of The Project Marketing Strategy of Patanjali Ayurved Limited and Dabur India LTD
Project Report: Title of The Project Marketing Strategy of Patanjali Ayurved Limited and Dabur India LTD
Supervised by
Supervisor’s Certificate
Student’s Declaration
I hereby declare that the Project Work with the title Marketing Strategy of
Patanjali Ayurved Limited and Dabur India Ltd submitted by me for the
partial fulfilment of the degree of Bcom. Honours in Accounting and
Finance under the University of Calcutta is my original work and has not
been submitted earlier to any other University/ Institution for the
fulfilment of the requirement of the course of study.
I also declare that no chapter of this manuscript in whole or in part has
been incorporated in his report from any earlier work done by others or
by me.However, extracts of any literature which has been used for this
report has been duly acknowledged providing details of such literature in
the reference.
First of all thanks to God , for giving me the strength and will to complete this task
just in time. Even though I faced a lot of difficulties while trying to complete this
task, but still managed to complete it and I am glad about it.
A great thanks to my family and friends who tried their best to give their support
either by giving me a lot of encouragement to keep up with this task or by supporting
us financially and pay all the cost required to complete this task.
Last but not the least, my project supervisor PROF SHAHIRA ERAM efforts
without which the success of this report could not have been imagined , deserves a
major vote of thanks. It’s because of her constsnt guidance and support that this study
has come to a success end.
INDEX
1. TITLE 1
2. SUPERVISOR’S CERTIFICATE 2
3. STUDENT’S DECLARATION 3
4. ACKNOWLEDGEMENT 4
5.
CHAP[TER 1: INTRODUCTION 8
1.1 Background 9
1.2 Objectives of the study
10
1.3 Need of the study
1.4 Methodology of the study 12
1 1.5 Limitation of the study 14
6. CHAPTER 2: CONCEPTUAL
FRAMEWORK 17
2.1 Overview
19
2.2 National scenario
2.3 International scenario 19
7. CHAPTER 3: PRESENTATION ,
ANALYSIS AND FINDINGS 19
3.1 Competitive Analysis - Patanjali Success
20
3.2 Digital Marketing Strategy of Patanjali
3.3 Patanjali advertisement and Campaing 21
Strategy 22
3.4 SWOT Analysis of Patanjali
3.5 Dabur LTD
29
3.6 Marketing Strategies of Dabur 29
3.7 Dabur Advertisements Strategy
31
3.8 Competitive Analysis of Dabur’s
Marketing Strategy 32
3.9 SWOT Analysis of Dabur
34
3.10 Result of the Survey
9. CHAPTER 5: BIBLIOGRAPHY 40
CHAPTER 1
INTRODUCTION
1.1 BACKGROUND
2
Marketing strategy is a set of business tactics which help companies grow in the
market through effective research, marketing, promotion & advertising. Marketing
strategy defines the company’s marketing & advertising strategies based on business
goals. The development of a marketing strategy involves the identification of target
market segment, setting of short-term and long-term goals, pre-requisite consumer
research, and the implementation of ideas to get the attention of people.
A strategy is like a map that helps you reach your goals using a predefined
route. Marketers use such strategies to fulfil their marketing objectives.
These marketing strategies connect the dots of a marketing plan to help the business
reach the target customers using apt channels and aid business growth in the long run.
Marketing strategies are essential elements of a business. In fact, they are the deciding
factor of the business’s success and failure in the long run.
A Marketing Strategy is the long term planning of business objectives that the
company wants to achieve. For these to be achieved it is important to choose well the
specific actions to consolidate the reputation of products and services or increase sales
in the market.
A marketing strategy refers to a business's overall game plan for reaching prospective
consumers and turning them into customers of their products or services. A marketing
strategy contains the company's value proposition, key brand messaging, data on
target customer demographics, and other high-level elements.
1
Thus keeping in mind the importance and relevance of the industry , the research has
been under taken to understand this fast developing industry. The objectives of this
particular study are :-
F)To determine Brand Loyalty and gainer/loser brands associated with brand
switching
A) Product
B) Price
C) Place
D) Promotion
1. Research Problem.
2. Research Design
3. Determining the data sources.
4. Tools used for analysis of data .
5. Analysis of data.
6. Interpretation of the data.
7. Preparing research report.
1. Research Problem
2. RESEARCH DESIGN
Collected data and information has been organised ,explained and analysed by using
different tools and techniques. This study shows results both in descriptive and and
analytical way.
SECONDARY SOURCE is a source from where we collect data that has already been
collected by someone. We have collected secondary data from the published financial
statements of the firms, newspaper and articles.
The survey process involved two phases: First phase included identification and
selection of the target
preferences. A questionnaire was designed to collect the needed information from the
respondents. The
Second Phase involves collection of the primary data by making the respondents fill
up questionnaires.
added the chapter of analysis that would explain others to understand my study in
simpler way.
7. Preparing research report.
This is the last step in preparing the project report. The objective of the report writing
was to report the
findings of the study to the concerned authorities. I have attached all the requirements
with my report.
CHAPTER 2
CONCEPTUAL FRAMEWORK
/NATIONAL& INTERNATIONAL
SCENARIO
2
2.1: OVERVIEW
India is one of the largest consumer markets in the world, with its population of
middle-class consumers expected to reach 200 million in 2021 and 475 million in
2030. But it is a complex and diverse consumer market, and it is vital to tailor your
marketing strategies and even your products to local preferences. In addition to
intense competition from both small and large local retailers and international
companies, you must consider the diversity of cultural backgrounds, differing levels
of wealth and sophistication, and the sheer size of both the population and land mass.
The best way to deal with the complexities of the Indian market for marketing and
advertising purposes is to invest in and hire local knowledge. Both Indian and
international companies specialise in marketing in India.A comprehensive marketing
plan that considers core elements such as your brand, stakeholder management, public
relations, media (including digital and social media), and your product/brand value
proposition is critical. Be aware, however, that you will need to continually reassess
your marketing strategy and plan. The Indian socio-economic environment is
constantly evolving and changing, which in turn impacts on consumer choices.
1. Paid advertising
2. Cause marketing
3. Relationship marketing
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4. Undercover marketing
5. Word of mouth
6. Internet marketing
It is also known as cloud marketing. It usually happens over the internet. All
the marketing items are shared on the internet and promoted on various
platforms via multiple approaches.
7. Transactional marketing
Sales is particularly the most challenging work. Even for the largest
retailers, selling is always tough especially when there are high volume
targets. However with the new marketing strategies, selling isn’t as difficult
as it was. In transactional marketing the retailers encourage customers to
buy with shopping coupons, discounts and huge events. It enhances the
chances of sales and motivates the target audience to buy the promoted
products.
8. Diversity marketing
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Currently in India, the national economy and marketplace are undergoing rapid
changes and transformation. A large number of reasons could be attributed to
these changes. One of the reasons in these changes in the Indian Market Scenario
is Globalization, and the subsequent and resulting explosive growth of global trade
and the international competition.
In the Indian Marketing Scenario, the market success goes to those companies that
are best matched to the current environmental imperatives. Those companies that
can deliver what the people want and can delight the Indian customers are the
market leaders.
Before the internet, only a few successful companies needed global marketing
strategies. These were the biggest names in business, operating in international
markets with employees across the world.
Fast forward to the 2000s, and most companies are global from the start. The
internet makes it possible for anyone to create an online business presence –
whether it's a one-page website, e-commerce shop, or social media profile.
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CHAPTER :3
PRESENTATION, ANALYSIS &
FINDINGS
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Patanjali Ayurved Ltd. is the fastest growing FMCG company in India that only deals
with herbal products. Founded in 2006 by Acharya Balkrishna and yoga guru Baba
Ramdev. It’s headquarter is located in Haridwar. In the year 2019, it earned revenue
worth $ 1.2 billion.
Patanjali’s digital marketing strategy revolved around connecting modern India with
its culture and heritage of medicine, Ayurved. Patanjali undoubtedly had a range of
products under its brand, but being a new evolving brand it had a good number of
competitors.
While looking at the business side of the organisation, it caters to the personal care
and food industries. It produces more than 2,500 products and manufacturers over 300
aryud medicines for the treatment of various body ailments.
One of the major reasons for its success is its products being 10%-30% lower in cost
than other FMCG products. The second reason for its success could be the shift in
Indian consumers’ lifestyle towards natural and ayurvedic products.
The major competitors for Patanjali are HUL(Hindustan Unilever Limited), Dabur,
and Baidyanath. Both of these FMCG and Natural products industry giants, yet
Patanjali succeeded in turning the tables in its favour, in a short period. We have
analyzed two sources of Patanjali success story. They are:
2. Face Value
The second vital reason is “Face value”. With the growing media and face value,
brand ambassadors act as a trust stamp. Ramdev Baba is known for his yoga and
ayurvedic knowledge for years added to the success of Patanjali’s marketing strategy.
His face in various advertisement campaigns created trust amongst the consumers
which acted as a vital reason for it to be a hit in the market.
These two factors are the core pillars of Patanjali’s success strategy. With a brilliant
marketing campaign and branding strategy, they outmanoeuvred well-established
companies like Dabur and Baidyanath.
Patanjali’s approach is two thronged. It boasts such a massive array of products that
all its posts revolve around showcasing these products. Their posts try to showcase the
health benefits and ways to use these products in ordinary day cooking. With such a
massive following, Patanjali has focused a lot of its marketing efforts on converting
youngsters to appreciate it’s products.
Secondly, Patanjali uses Baba Ramdev as its brand ambassador on their posts, very
frequently. They have successfully married their healthy products with the brand
image of a yoga guru, known for curing the country of daily ailments through healthy
living. With digital marketing efforts, they have made sure this image sticks and the
customers are heavily swayed by this stratagem.
A marketing campaign means using different types of media and online platforms for
promoting a product. The specific pieces of promotion they create constitute their
advertisement strategy. They have to be carefully planned as marketing campaign
plays a major role in any brand’s success or failure.
Patanjali Ayurved has done great research on their target audience and understands
the message they should put across through heir advertisements and which campaign
medium is most effective for their strategy.
#Swadeshi ka swabhiman
After achieving great success in the FMCG sector, Patanjali has now entered into the
brand apparel segment with its new brand named “Paridhan.
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Invoking the national image of cloth weaving, Patanjali has made a move on to the
textile industry. With the rising concerns of dependence on other countries for
necessities, and combining itself with the “Make in India” trend, Patanjali has
targetted the most essential items we all need, clothing.
Patanjali has launched its biscuit with the tagline “Healthy India banenge, Patanjali
biscuit khaenge” which means “India shall be healthy, Patanjali biscuits is what we
shall eat”. Patanjali claims that their biscuits contain zero maida, sugar, and trans fats,
and are healthier than any other biscuits. Taking a moment marketing spin at the
growing obesity in the 21st century and sugary food overload, Patanjali marketed
itself as a healthy option for biscuits. This struck a nerve with the Indian audience,
especially with the 35-year-old+ customer segment, who daily enjoy a biscuit with
their teas as a lifestyle habit.
Strength:
Brand Ambassador:
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Baba Ramdev as the brand ambassador makes the appeal of the company extremely
high due to his charisma and image as a health and yoga expert across the world.
Pricing Strategy:
Patanjali Products are found to be 5-to-10% below the average price of its competitor
products. This gives them a massive edge, especially in a price-conscious market such
as India.
Weakness:
Logistics:
Since Patanjali don’t have any long-term deals with transporters the company’s
planning got complicated and their cost got increased too.
Declining Revenue:
The company’s standalone consumer goods revenue declined more than 10 per cent in
the year ended March 2018 for the first time since 2013. Their strategy of high
volume and low pricing has started to hurt them.
Opportunities:
International Markets:
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Patanjali can capitalise on India’s massive ex-pat audience. According to one case
studies, Patanjali enjoys its second-biggest market in the USA, where the NRI
audience are attracted to it’s nationalist and heritage driven brand image. They can
extend this into a proper international marketing and sales strategy.
Threats:
Political Instability:
Due to the high politicisation of the brand, the company is bound to suffer political
winds of change. Investors tend to not support such organisations due to high
politicisation, a change in government and a fall of graces that can affect its
performance.
Whistle-Blowers:
There have been reports of degrading quality of the Patanjali products. Though not
sustainable in evidence, such rumours can over time erode even the best of brand
images.
Increasing competition
With all the existing brands such as HUL and Dabur adjusting to the new Ayurveda
market of consumers, they have all adopted new strategies to compete with Patanjali,
with its element of surprise gone, it will face old and tested companies.
Patanjali is a strong and large volume driven company with many prospects but ever-
rising threats as all other FMCG companies are now eyeing to take back their share of
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the market. The company needs to come with ever-brilliant marketing and leverage
the power of digital marketing to face such obstacles.Patanjali till now has only
focused on low priced and mass-consumed products. It can capitalise on it’s natural
and heritage driven brand to market more expensive and higher quality products to
appeal to and compete against better products.Due to the high politicisation of the
brand, the company is bound to suffer political winds of change. Investors tend to not
support such organisations due to high politicisation, a change in government and a
fall of graces that can affect its performance.
VISION
Keeping Nationalism, Ayurved and Yog as our pillars, we are committed to create a
healthier society and country. To raise the pride and glory of the world, we are geared
up to serve people by bringing the blessings of nature into their lives. With sheer
dedication, scientific approach, astute planning and realism, we are poised to write a
new success story for the world.
MISSION
Making India an ideal place for the growth and development of Ayurveda and a
prototype for the rest of the world.
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Dabur India Ltd is one of the most trusted and leading FMCG companies in India. It
was founded by Dr S.K. Burman in 1884. In the last 100+ years, the small firm has
grown ginormous. Currently, Dabur has accumulated a market share of over Rs
80,000 crore with annual returns of Rs 8,700 crore. Their main product ranges deal
with hair care, oral care, health care, skincare, home care, and packaged food.
Dabur became a public limited company in 1996 and within 4 years it marked the
leading position with a turnover worth Rs 1,000 Crore. Three distinct divisions were
established for improving operations and management, namely, Goods for Health
Care, Family Products, & Dabur Ayurvedic Specialties.
Dabur became a public limited company in 1996 and within 4 years it marked the
leading position with a turnover worth Rs 1,000 Crore. Three distinct divisions were
established for improving operations and management, namely, Goods for Health
Care, Family Products, & Dabur Ayurvedic Specialties.
Internationally, Dabur’s goods enjoy a large reach and are available in more than 100
countries. Overseas revenue from Dabur today accounts for more than 27 per cent of
the overall turnover.
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VISION
Dabur is always dedicated and focused on the good health and well-being of every
household with a tagline- celebrate life justifying the vision.
MISSION
Dabur aims to provide 100% natural products for its customers, as its believes-health
is wealth.
As we have seen, the cancer patients were paid homage in the advertising of Dabur
Vatika, as a salutation notice for battling with the disease. The commercial will reach
the consumer’s emotional side; mostly the ladies who use the Dabur Vatika.
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And in the case of Dabur amla hair oil, Dabur featured Priyanka Chopra for the
promotion of the product and she is seen getting a hair massage from her mother,
which shows how Dabur amla hair oil improves mother-daughter relation while
getting hair massage.
Dabur is known for its use of traditional promotional mediums but they are shifting
their marketing strategy to a digital-first approach. In an insightful interview taken by
BrandEquity of A.C. Burman, the Chairman of Dabur, he talked very intensely about
the digital-first approach for Dabur and how the company will shift it’s marketing
efforts to a newer medium.
The rationale for such a shift of marketing strategy comes from the acknowledgement
of the fact that social media and other digital platforms provide far more to a marketer
in terms of effectiveness than any previous medium of promotions. Dabur has been
increasing its digital spend over the last few years. From the year 2017, they have
increased their digital marketing spending by 33% in 2018. They spent a total of
RS1.99 billion in the year 2018-19.
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STRENGTH
Dabur has a wide variety of products for each age group.
Being a century-old brand, it has a strong brand image in the eyes of customers.
WEAKNESS
Many unbranded and duplicate products are being sold under the name of Dabur.
Dabur not only has competition from local brands, but also international players
like Colgate.
OPPORTUNITIES
The era of modernization and instant food has led to an unhealthy lifestyle, and
people are forced to take ayurvedic medicines and supplements like
Chyawanprash, Hajmola, etc.
Expansion of the product line and introducing ayurvedic beverages can boost
their business.
THREATS
Stiff competition from big MNC’s like ITC, HUL, Patanjali.
18
SURVEY
19
Customers belief that Dabur provides more money satisfaction , hence Dabur
products have more utility than Patanjali.
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CHAPTER 4
4.1 CONCLUSION
23
4.2 RECOMMENDATIONS
CHAPTER 5
BIBLIOGRAPHY
https://patanjaliayurved.org/company-overview.html
https://economictimes.indiatimes.com/company/patanjali-ayurved-limited/
U24237DL2006PLC144789
https://www.capitalmarket.com/Company-Information/Information/About-
Company/Dabur-India-Ltd/3392
https://www.business-standard.com/company/dabur-india-3392/information/
company-history
https://asia.nikkei.com/Companies/Dabur-India-Ltd
https://iide.co/case-studies/swot-analysis-of-dabur/
https://bstrategyhub.com/patanjali-swot-analysis-2019-swot-analysis-of-patanjali/
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CHAPER 6 ANNEXURE