Professional Documents
Culture Documents
Tech Mahindra JD-1
Tech Mahindra JD-1
Tech Mahindra JD-1
Year-2021
Strictly Confidential – Not be forwarded
We are part of the USD 21 billion Mahindra Group that employs more than 240,000 people in over 100
countries. The Group operates in the key industries that drive economic growth, enjoying a leadership
position in tractors, utility vehicles, after-market, information technology and vacation ownership.
2
Copyright © 2019, Tech Mahindra. All rights reserved.
Sales
Role Purpose
The role holder seeks to create new business opportunities for the organization and make inroads into
new/existing customers. The role holder will be responsible for driving revenue targets including both the
overall revenues and the mix of revenues attributed to various customers.
Generate new opportunities and Expand Existing Ones: Identify growth engines in the form of
areas of opportunity (lines of technology, new clients, and new areas) with existing clients.
Participate at every stage of the sales cycle to generate business. Plan and develop marketing
strategy along with the Presales teams. Present and sell company products and services to
potential clients. Identify and resolve client concerns.
Strategic direction: Strategize and generate business for the identified circle/domain, in line with
organizational policies & processes. End to end responsibility and ownership for the assigned
accounts.
Defining Targets: Defining revenue targets both the overall revenues and the mix of revenues
attributed to various clients.
Customer Relationship Management: Personally managing and reviewing Customer Relationship
Management by various regions. Responsible for building profitable, long-term relationships with
customers, ensuring customer delight and developing business from assigned accounts
Mapping of value chain: Mapping Customer business value chain and helping create solutions to
solve customer's business problems leading to new opportunities.
Knowledge of markets: Responsible for tracking current market trends and anticipates the future
movements to assess the needs of the customers and tap them for future prospects.
Technical Knowledge: Needs to have a business understanding of the technology used.
Participate in the planning and development of the solution for an opportunity as well as to
articulate the relevance between technical requirements to the customer’s business
requirements
Negotiations: Participate in negotiations with customers for finalizing contracts including financial
terms to be agreed on (rates for on-site and off-shore work). Review and suggest change in price
to the finance team. Participate in the development of new project proposals
Knowledge Repository: Create and update Knowledge Repository (collaterals, PPT’s, Films etc)
with information required to support the team by effectively and speedily addressing client
requirement.
3
Copyright © 2019, Tech Mahindra. All rights reserved.
Job Specification
Key Attributes
Good planning and prioritizing skills while focusing on the "Big Picture"
Persuasive, able to Influence and present viewpoints assertively
Negotiation Ability
Contract Management
Understands and applies commercial and financial principles
Demonstrated understanding of solution selling techniques
A go-getter with high energy & pleasing personality
Sales Ops
Role Purpose
The role holder will be responsible for collecting and evaluating sales information and optimising data
sets and sales applications. You would be required to manage sales administration, oversee
Business analytics and attainment planning, and direct sales force enablement.
Job Specification
4
Copyright © 2019, Tech Mahindra. All rights reserved.
MBA (Sales and Marketing)
Good MS Excel Skills
Key Attributes
Alliances
Role Purpose
The role holder will represent TechM on various platforms, owning the global GTM target for alliances.
You would also be responsible for driving joint solutions for alliances with our Competencies and
conduct Sales Campaigns to increase awareness & drive incremental revenues.
Job Specification
5
Copyright © 2019, Tech Mahindra. All rights reserved.
MBA
Strong understanding of markets
Key Attributes
Ability to work with senior executives across geographies as a team player is a must
Willingness to travel international for business meetings, conferences & seminars
Knowledge of CRM, ERP & Cloud ecosystem is an added advantage
Good command over English & Presentation Skills
6
Copyright © 2019, Tech Mahindra. All rights reserved.
Consulting
Role Purpose
The role holder is responsible for leading project delivery and solution design for a new solution
requirement and domain.
This position shall directly contribute and be measured in the following areas
Job Specification
Strong understanding of technology / domain
Key Attributes
Strategic thinking
Outcome orientation
Ability to influence opinion
Ability to work effectively with diverse and virtual teams
Ability to engage senior management and influence opinion
Ability to articulate clearly through written and verbal communication
Strong communication, articulation and presentation skills
7
Copyright © 2019, Tech Mahindra. All rights reserved.
Marketing
Role Purpose
The Marketing Associate position is responsible for managing operations encompassing different
aspects of Marketing – Content House & Brand, Digital and Field Marketing. You will aim to create
consistent, best in class marketing assets while reducing costs and maintaining a strong brand message.
Job Specification
Strong understanding of technology / domain
Key Attributes
8
Copyright © 2019, Tech Mahindra. All rights reserved.
HR Strategy
Role Purpose
The role holder will be responsible to prepare HR strategic plans, support delivery, manage change and
prepare the organization for the Workforce of the Future.
This position shall directly contribute and will be measured in the following areas
Develop transformative HR Strategies in conjunction with the CPO and to ensure delivery on strategic
objectives
Help build a strong culture based on Pride, Love and Positive Change
Focus on incorporating new age HR practices and policies into the business strategy
Ensure continuous improvement of HR systems and policies in line with new age best practices
Focus on talent development to ensure all employees have the opportunity to fulfil their career
potential
Create a strong brand presence of TechM HR in the Global HR ecosystem as a Thought Leader and
Disruptor
Analyze data to identify gaps and improvements in HR practices and processes
Network and work closely with business leaders, external industry analysts, niche start-ups etc.
Ensure that all aspects of the HR function promote an organizational culture of teamwork, innovation,
inclusiveness, transparency and accountability.
Job Specification
MBA HR
Strong understanding of domain
Key Attributes
Strategic thinking
Outcome orientation
Ability to influence opinion
Ability to work effectively with diverse and virtual teams
Ability to engage senior management and influence opinion
Ability to articulate clearly through written and verbal communication
Strong communication, articulation and presentation skills
9
Copyright © 2019, Tech Mahindra. All rights reserved.
Finance
Role Purpose
As a Business Finance Analyst you will be working closely within a team supporting internal Business unit
supporting Business finance function. Based on the analysis created and summarized recommending
leavers for improving revenue & profitability for the healthy financials of the Business Unit.
Manage end to end Business Finance function for the internal Business Unit, which includes
various financial activities within Lead to Cash Process
Creating concise and clear analysis, including variance analysis to analyze financial issues and
performance
Support in planning &, budgeting process along with ensuring financial health of the Business unit
through continuous monitoring
Collate, Create clear reports communicating compelling message both for internal & external
stakeholders
Developing innovative financial models for large client dealings comprising of joint venture model
and built-operate-transfer models etc. along with approaches for continued improvement in
efficiency and effectiveness
Reviewing proposals that are submitted to customers in terms of financial and pricing clauses,
analyze the impact and risks of the proposal financials for the business unit and organization
You’ll be preparing multiple pricing models and scenarios for the business unit based on customer
request for proposal or where multiple investments by the organization
Reviewing & Recommending legal contractual documents such as (Master Service Agreements
“MSA”, Statement of Work “SOW”, Non-Disclosure Agreement “NDA” &, others)
Identifying commercial risks & prioritizing along with proposing risk mitigation framework
Prepare strategic plan for contractual and commercial negotiation with customer, vendors and
alliance partners
Creation of sophisticated data models from raw data collected from different sources &
validations with Executive presentations and dashboard
Job Specification
Advance user of Microsoft office suit (Excel, Word, PowerPoint)
Knowledge on statistical packages for analyzing large datasets (SAS, Excel, SPSS, etc.), would be
beneficial.
Key Attributes
Good team player, developing and obtaining Knowledge from cross functional teams on process
& structures along with good reporting and analytical skills
10
Copyright © 2019, Tech Mahindra. All rights reserved.
Innovative thinker – ideas to increase efficiencies and optimise reporting processes
Commercial and economic awareness, including an awareness of economic factors that can
influence the IT Outsourcing, is important.
Ability to coordinate diverse team members from multiple locations
Thank You
Visit us at www.techmahindra.com
11
Copyright © 2019, Tech Mahindra. All rights reserved.