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    Elevator Pitch: Customer Experience Is Everything

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    Juan Carlos Castillo
    HPE GreenLake for Aruba is a network as-a-service solution that provides hardware, software, support, and management through a monthly subscription model. This addresses common customer challenges around lack of IT staff and budget unpredictability. The solution offers a predictable monthly fee that includes equipment, foundation support, customer experience management, and proactive services. Partners provide professional services to design, install, configure, migrate, and manage the customer's network through this as-a-service model. It allows customers to acquire network infrastructure through monthly payments rather than large upfront capital expenditures.

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    Elevator Pitch: Customer Experience Is Everything

    Uploaded by

    Juan Carlos Castillo
    12 views1 page
    HPE GreenLake for Aruba is a network as-a-service solution that provides hardware, software, support, and management through a monthly subscription model. This addresses common customer challenges around lack of IT staff and budget unpredictability. The solution offers a predictable monthly fee that includes equipment, foundation support, customer experience management, and proactive services. Partners provide professional services to design, install, configure, migrate, and manage the customer's network through this as-a-service model. It allows customers to acquire network infrastructure through monthly payments rather than large upfront capital expenditures.

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    GL4A_Sales_Play_H1FY21

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    HPE GreenLake for Aruba is a network as-a-service solution that provides hardware, software, support, and management through a monthly subscription model. This addresses common customer challenges around lack of IT staff and budget unpredictability. The solution offers a predictable monthly fee that includes equipment, foundation support, customer experience management, and proactive services. Partners provide professional services to design, install, configure, migrate, and manage the customer's network through this as-a-service model. It allows customers to acquire network infrastructure through monthly payments rather than large upfront capital expenditures.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    12 views1 page

    Elevator Pitch: Customer Experience Is Everything

    Uploaded by

    Juan Carlos Castillo
    HPE GreenLake for Aruba is a network as-a-service solution that provides hardware, software, support, and management through a monthly subscription model. This addresses common customer challenges around lack of IT staff and budget unpredictability. The solution offers a predictable monthly fee that includes equipment, foundation support, customer experience management, and proactive services. Partners provide professional services to design, install, configure, migrate, and manage the customer's network through this as-a-service model. It allows customers to acquire network infrastructure through monthly payments rather than large upfront capital expenditures.

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    of 1

    HPE GreenLake for Aruba – Sales Play CUSTOMER EXPERIENCE IS EVERYTHING

    ELEVATOR PITCH
    HPE GreenLake for Aruba is a proactive network as-a-service (NaaS) solution, combining hardware, software, service and support with a predictable subscription
    model to deliver a network infrastructure designed to meet your customer’s business objectives while providing faster time to value. This solution is co-delivered and led
    by Aruba partners.

    STAFF CHALLENGES BUDGET CHALLENGES EQUIPMENT CHALLENGES


    CUSTOMER • Lack of sufficient IT staff skill to effectively optimize • Spikes in spending in IT budgets • Keeping equipment and software up to date
    network assets and associated technology • Managing capital outlays for multi-year investments • Lack of necessary tools and capability to and
    CHALLENGES • Lack of sufficient IT staff bandwidth absorb new optimally manage network capacity, performance
    tasks as needed to expand network systems and compliance.

    HOW TO START THE CONVERSATION WHAT DO I SELL?

    • How long is your purchase cycle?


    Provides a single monthly bill
    • How do you handle spikes in your budget? Including:
    • Are you expecting expansions in the next 3 to 5 years?
    • Subscription for Aruba HW/SW
    • Would you benefit from accelerating the purchases? • Foundation Care Support
    • Customer Experience Management
    • Do you need a more predictable budget process?
    • Proactive CSM*+ ASM**
    • Are you concerned about equipment tracking? • AIOPs
    • Aruba ESP Experience
    • Are support services enough for what you need?
    The Partner provides Professional Services for NaaS:
    • Have you heard about our Customer Experience Design, Install/Configure, Migrate and Change Management *Customer Success Manager
    **ASM: Aruba Service Manager Console
    Management service that assigns a designated Aruba
    service expert to know your network?
    • Which Aruba technologies do you need help to manage? THE OPPORTUNITY FOR PARTNERS
    • How do you handle tech refresh and obsolete This service is designed to help you to accelerate your customer’s purchases:
    • Customers get network equipment now, but pay over 3, 4 or 5 years
    technology? • You get a back-end product rebate now, and the margin with annuity stream on hardware, software
    1
    and services over the full term of the contract

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