To purchase Special Delivery next-day postage

Please be aware that when purchasing a label using this service it is only valid for 2 working days (Mon-Fri
excluding public holidays) including the day of purchase. We can only use a postage label until 5pm on the
working day after its purchase. It is not possible to use this service for Saturday delivery or for an earlier
delivery service than guaranteed by 1pm.

https://parcel.royalmail.com
‘Click & Drop’ Terms & Conditions can be found at https://parcel.royalmail.com/help/terms-and-conditions/

1) Under ‘Quick-start postage’, Click ‘Send a large letter…’

2) Step 1. Enter delivery details:

Change ‘Item weight’ to “500 Grams”, and click ‘Continue’

3) Step 2. Choose a size:

Click on ‘Large letter’, and click ‘Continue’

Special Delivery Purchase instructions: Rev 4.1 (26/06/2017)

 4) Step 3. Choose a service:
Click on ‘Royal Mail Special Delivery Guaranteed by 1pm’
* Compensation amount – Up to £500 and below are one price, each increase after this
increases the cost of the service – see Royal Mail for Terms & Conditions

5) Step 4. Add recipient details:

Enter your vet practice details as the recipient, or enter your vet practice postcode and Find Address

Please ensure that the label is addressed to your vets practice.

DO NOT ADDRESS IT TO YOURSELF OR THE EXPORT CENTRE IN CARLISLE.
The address above has been used as an example only.

Please ensure that the address is correct.

We do not have authorisation to amend an incorrect address.
Failure to address the label correctly may affect the delivery of your certificates, for which we
cannot be held responsible.

Once complete, click ‘Continue’

6) Step 5. Add sender details:

Add your name as the sender, and add our details as the address.
c/o APHA, Eden Bridge House, Lowther Street, Carlisle, CA3 8DX
Do not tick the box for ‘if you do not want the sender details to appear on the label’

Once complete, click ‘Continue’

Special Delivery Purchase instructions: Rev 4.1 (26/06/2017)

 7) Step 6. Summary & confirmation:
Review your selections and tick the boxes for confirmation. The website will advise you that you need
to take it to a post office for the tracking label to be scanned. This is not the case and we can do this
from our office.
Enter your email address in the relevant section.
Once complete, click ‘Confirm & proceed to payment’

8) This will take you to a PayPal login page, where you will either need to log in with a PayPal account,
or as a guest to use your credit or debit card. Follow the on screen instructions to make the payment.
Payment is made to Royal Mail via PayPal, no payment is made to us.

9) Once payment has been confirmed you will be able to save the postage label in a PDF format. Please
ensure that you send us the PDF label and not a link to the website. You can make a note of the
reference number on the label as this can be used to track the progress of the documents once they
have been sent.

10) When emailing the label to follow a previous request, please include the reference as included on any
communication from this office.

Special Delivery Purchase instructions: Rev 4.1 (26/06/2017)