Professional Documents
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Performance Appraisal Sheet (Associate Level) - 21st Travel
Performance Appraisal Sheet (Associate Level) - 21st Travel
Performance Appraisal Sheet (Associate Level) - 21st Travel
Please rate the employee for each job factor that best describes his/her performance in the period under review using the 1-5 rating scale (You may use extra
sheets to document critical incidents for each performance dimensions to support your rating when necessary):
1 2 3 4 5
Rating
List specific measurable key results/performance objectives that are expected to be accomplished by the employee the for the period under %
review. RESULT
Weight
(1-5)
KRA
A. 20% 20 4.5 90
0
B. 20% 20 4.5 90
0
C. 10% 10 4.5 45
0
D. 5% 5 4.5 22.5
0
E. 5% 5 4.5 22.5
RATING
BEHAVIOR INDICATORS (1-5)
Actively seeks out customer feedback. to satisfy their needs and improve service level 5.00
CUSTOMER FOCUS
Shows professionalism and sincerity with every customer interaction. 5.00
Seeks to connect with customers and build relationships on a personal level. 5.00
Proactively develops solutions to meet customer needs; turns customer issues into positive experiences. 5.00
Executes a performance of high level of productivity in timely manner 5.00
EXCELLENCE
Actively delivers superior work that surpasses expectations without demonstrating significant flaws or waste. 5.00
Continuously seeks to inspire excellence 5.00
Holds self and others to high standards. 5.00
Upholds social, ethical norms and value and firmly adheres to codes of conduct 5.00
INTEGRITY
When given a choice, always opts for the reputable route 5.00
A very honest person. and never abuses any company benefits or properties for personal gain 5.00
Has a strong
Effectively sense ideas
presents of integrity that underlies
in individual dealings
and group with Management, superiors,co- employees, business partners and customers
situations 5.00
5.00
COMMUNICATION Ability to adjust language and terminology to the profile or needs of the audience 5.00
SKILLS Ability to write letters and reports that are clear, concise and compelling 5.00
Highly disciplined in how to convey opinions and disagreements in a professional way whether orally or in a written form. 5.00
Demonstrates a high level of dependability in all aspects of the job 5.00
RELIABILITY
Can be counted on to give 100 % under all circumstances 5.00
Is unstopped by obstacles, pressures, and demands that would justifiably derail others 5.00
Automatically works extra hours if that’s what it takes to get the job done right 5.00
Does not wait to be told what to do, always seeks new tasks to work on 5.00
INITIATIVE
Always ready to take on new tasks or help others whenever it happens 5.00
Takes the move in overcoming obstacles and meeting the organization's goals 5.00
The extent to which the employee is self-directed, resourceful, and creative in performing job duties individually or in a team 5.00
Harnesses a team-building attitude within the employees. Always willing to help others in the team. 5.00
TEAMWORK
Participates actively in all the team's activities and always displays a winning mentality 5.00
Drives team-related work and activities forward and ensure tasks are handled to completion 5.00
Is a good team player 5.00
TOTAL SCORE: 140.00
Average Wt Score 5.00
PART 3 - ATTENDANCE & PUNCTUALITY
ATTENDANCE & PUNCTUALITY
WT.
FACTORS WT. OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP TOTAL SCORE
SCORE
ABSENCES TARDINESS
(5) Zero absence (5) Zero tardiness
ABSENCES 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 5.0 (4) 1-5 times absent (4) 1 to 12 times tardy
(3) 6 -10 times absent (3) 13 to 36 times tardy
TARDINESS 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 5.0 (2) 11-15 times absent (2) 37 to 60 times tardy
(1) 16 & up times absent (1) 61 & more times tardy
TOTAL SCORE: 10.0
EMPLOYEE STRENGTHS: (Identify strong attributes, abilities, or proficiency in an area, to maximize the employee’s contribution to the organization in utilizing these abilities and skills and to identify
potential mentor relationships.)
Responsible /honest / seong work efficiency/ communication skills/ ability to solve problems.
OPPORTUNITIES FOR DEVELOPMENT: (Identify knowledge, skills, and abilities that may need improvement. Address developmental activities to assist the employee in addressing either areas of
concern or opportunities for professional growth.)
Admin Associate
DEVELOPMENT PLAN - POSSIBLE MOVEMENT IN THE NEXT 12 MONTHS: (Please check (√) the corresponding box)
□ Promotion to Next Level Position □ Expansion of Role within current □ Lateral Transfer / New Function □ No movement, develop within current position
level/position Assignment
DISCUSSION NOTES
EMPLOYEE'S COMMENTS: IMMEDIATE SUPERIOR'S COMMENTS:
We hereby affirm that all information and plans indicated on this form has been discussed and mutually agreed by both party.
Ratings and Expectations Discussed : (Immediate Superior) Noted : (Next Immediate Head ) Acknowledged : (Employee)
Name & Signature / Date Name & Signature / Date Name & Signature / Date
Please rate the employee for each job factor that best describes his/her performance in the period under review using the 1-5 rating scale (You may use extra
sheets to document critical incidents for each performance dimensions to support your rating when necessary):
1 2 3 4 5
Rating
List specific measurable key results/performance objectives that are expected to be accomplished by the employee the for the period under %
review. RESULT
Weight
(1-5)
KRA
A. 95 4.5 427.5
0
B. 95 4.5 427.5
0
C. 95 4.5 427.5
0
D. 95 4.5 427.5
0
E. 95 4.5 427.5
RATING
BEHAVIOR INDICATORS (1-5)
Actively seeks out customer feedback. to satisfy their needs and improve service level
CUSTOMER FOCUS
Shows professionalism and sincerity with every customer interaction. 5.00
Seeks to connect with customers and build relationships on a personal level. 5.00
Proactively develops solutions to meet customer needs; turns customer issues into positive experiences. 5.00
Executes a performance of high level of productivity in timely manner 5.00
EXCELLENCE
Actively delivers superior work that surpasses expectations without demonstrating significant flaws or waste. 5.00
Continuously seeks to inspire excellence 5.00
Holds self and others to high standards. 5.00
Upholds social, ethical norms and value and firmly adheres to codes of conduct 5.00
INTEGRITY
When given a choice, always opts for the reputable route 5.00
A very honest person. and never abuses any company benefits or properties for personal gain 5.00
Has a strong
Effectively sense ideas
presents of integrity that underlies
in individual dealings
and group with Management, superiors,co- employees, business partners and customers
situations 5.00
5.00
COMMUNICATION Ability to adjust language and terminology to the profile or needs of the audience 5.00
SKILLS Ability to write letters and reports that are clear, concise and compelling 5.00
Highly disciplined in how to convey opinions and disagreements in a professional way whether orally or in a written form. 5.00
Demonstrates a high level of dependability in all aspects of the job 5.00
RELIABILITY
Can be counted on to give 100 % under all circumstances 5.00
Is unstopped by obstacles, pressures, and demands that would justifiably derail others 5.00
Automatically works extra hours if that’s what it takes to get the job done right 5.00
Does not wait to be told what to do, always seeks new tasks to work on 5.00
INITIATIVE
Always ready to take on new tasks or help others whenever it happens 5.00
Takes the move in overcoming obstacles and meeting the organization's goals 5.00
The extent to which the employee is self-directed, resourceful, and creative in performing job duties individually or in a team 5.00
Harnesses a team-building attitude within the employees. Always willing to help others in the team. 5.00
TEAMWORK
Participates actively in all the team's activities and always displays a winning mentality 5.00
Drives team-related work and activities forward and ensure tasks are handled to completion 5.00
Is a good team player 5.00
TOTAL SCORE: 135.00
Average Wt Score 4.82
PART 3 - ATTENDANCE & PUNCTUALITY
ATTENDANCE & PUNCTUALITY
WT.
FACTORS WT. OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP TOTAL SCORE
SCORE
ABSENCES TARDINESS
(5) Zero absence (5) Zero tardiness
ABSENCES 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 4.5 (4) 1-5 times absent (4) 1 to 12 times tardy
(3) 6 -10 times absent (3) 13 to 36 times tardy
TARDINESS 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 4.0 (2) 11-15 times absent (2) 37 to 60 times tardy
(1) 16 & up times absent (1) 61 & more times tardy
TOTAL SCORE: 8.5
EMPLOYEE STRENGTHS: (Identify strong attributes, abilities, or proficiency in an area, to maximize the employee’s contribution to the organization in utilizing these abilities and skills and to identify
potential mentor relationships.)
Responsible /honest / seong work efficiency/ communication skills/ ability to solve problems.
OPPORTUNITIES FOR DEVELOPMENT: (Identify knowledge, skills, and abilities that may need improvement. Address developmental activities to assist the employee in addressing either areas of
concern or opportunities for professional growth.)
Admin Associate
DEVELOPMENT PLAN - POSSIBLE MOVEMENT IN THE NEXT 12 MONTHS: (Please check (√) the corresponding box)
□ Promotion to Next Level Position □ Expansion of Role within current □ Lateral Transfer / New Function □ No movement, develop within current position
level/position Assignment
DISCUSSION NOTES
EMPLOYEE'S COMMENTS: IMMEDIATE SUPERIOR'S COMMENTS:
We hereby affirm that all information and plans indicated on this form has been discussed and mutually agreed by both party.
Ratings and Expectations Discussed : (Immediate Superior) Noted : (Next Immediate Head ) Acknowledged : (Employee)
Name & Signature / Date Name & Signature / Date Name & Signature / Date
Please rate the employee for each job factor that best describes his/her performance in the period under review using the 1-5 rating scale (You may use extra
sheets to document critical incidents for each performance dimensions to support your rating when necessary):
1 2 3 4 5
Rating
List specific measurable key results/performance objectives that are expected to be accomplished by the employee the for the period under %
review. RESULT
Weight
(1-5)
KRA
A. 20% 20 4.5 90
0
B. 20% 20 4.5 90
0
C. 10% 10 4.5 45
0
D. 5% 5 4.5 22.5
0
E. 5% 5 4.5 22.5
RATING
BEHAVIOR INDICATORS (1-5)
Actively seeks out customer feedback. to satisfy their needs and improve service level 5.00
CUSTOMER FOCUS
Shows professionalism and sincerity with every customer interaction. 5.00
Seeks to connect with customers and build relationships on a personal level. 5.00
Proactively develops solutions to meet customer needs; turns customer issues into positive experiences. 5.00
Executes a performance of high level of productivity in timely manner 5.00
EXCELLENCE
Actively delivers superior work that surpasses expectations without demonstrating significant flaws or waste. 5.00
Continuously seeks to inspire excellence 5.00
Holds self and others to high standards. 5.00
Upholds social, ethical norms and value and firmly adheres to codes of conduct 5.00
INTEGRITY
When given a choice, always opts for the reputable route 5.00
A very honest person. and never abuses any company benefits or properties for personal gain 5.00
Has a strong
Effectively sense ideas
presents of integrity that underlies
in individual dealings
and group with Management, superiors,co- employees, business partners and customers
situations 5.00
5.00
COMMUNICATION Ability to adjust language and terminology to the profile or needs of the audience 5.00
SKILLS Ability to write letters and reports that are clear, concise and compelling 5.00
Highly disciplined in how to convey opinions and disagreements in a professional way whether orally or in a written form. 5.00
Demonstrates a high level of dependability in all aspects of the job 5.00
RELIABILITY
Can be counted on to give 100 % under all circumstances 5.00
Is unstopped by obstacles, pressures, and demands that would justifiably derail others 5.00
Automatically works extra hours if that’s what it takes to get the job done right 5.00
Does not wait to be told what to do, always seeks new tasks to work on 5.00
INITIATIVE
Always ready to take on new tasks or help others whenever it happens 5.00
Takes the move in overcoming obstacles and meeting the organization's goals 5.00
The extent to which the employee is self-directed, resourceful, and creative in performing job duties individually or in a team 5.00
Harnesses a team-building attitude within the employees. Always willing to help others in the team. 5.00
TEAMWORK
Participates actively in all the team's activities and always displays a winning mentality 5.00
Drives team-related work and activities forward and ensure tasks are handled to completion 5.00
Is a good team player 5.00
TOTAL SCORE: 140.00
Average Wt Score 5.00
PART 3 - ATTENDANCE & PUNCTUALITY
ATTENDANCE & PUNCTUALITY
WT.
FACTORS WT. OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP TOTAL SCORE
SCORE
ABSENCES TARDINESS
(5) Zero absence (5) Zero tardiness
ABSENCES 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 4.0 (4) 1-5 times absent (4) 1 to 12 times tardy
(3) 6 -10 times absent (3) 13 to 36 times tardy
TARDINESS 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 4.0 (2) 11-15 times absent (2) 37 to 60 times tardy
(1) 16 & up times absent (1) 61 & more times tardy
TOTAL SCORE: 8.0
EMPLOYEE STRENGTHS: (Identify strong attributes, abilities, or proficiency in an area, to maximize the employee’s contribution to the organization in utilizing these abilities and skills and to identify
potential mentor relationships.)
OPPORTUNITIES FOR DEVELOPMENT: (Identify knowledge, skills, and abilities that may need improvement. Address developmental activities to assist the employee in addressing either areas of
concern or opportunities for professional growth.)
Housekeeping
DEVELOPMENT PLAN - POSSIBLE MOVEMENT IN THE NEXT 12 MONTHS: (Please check (√) the corresponding box)
□ Promotion to Next Level Position □ Expansion of Role within current □ Lateral Transfer / New Function □ No movement, develop within current position
level/position Assignment
DISCUSSION NOTES
EMPLOYEE'S COMMENTS: IMMEDIATE SUPERIOR'S COMMENTS:
We hereby affirm that all information and plans indicated on this form has been discussed and mutually agreed by both party.
Ratings and Expectations Discussed : (Immediate Superior) Noted : (Next Immediate Head ) Acknowledged : (Employee)
Name & Signature / Date Name & Signature / Date Name & Signature / Date
Please rate the employee for each job factor that best describes his/her performance in the period under review using the 1-5 rating scale (You may use extra
sheets to document critical incidents for each performance dimensions to support your rating when necessary):
1 2 3 4 5
Rating
List specific measurable key results/performance objectives that are expected to be accomplished by the employee the for the period under %
review. RESULT
Weight
(1-5)
KRA
A. 95 4.5 427.5
0
B. 95 4.5 427.5
0
C. 95 4.5 427.5
0
D. 95 4.5 427.5
0
E. 95 4.5 427.5
RATING
BEHAVIOR INDICATORS (1-5)
Actively seeks out customer feedback. to satisfy their needs and improve service level
CUSTOMER FOCUS
Shows professionalism and sincerity with every customer interaction. 5.00
Seeks to connect with customers and build relationships on a personal level. 5.00
Proactively develops solutions to meet customer needs; turns customer issues into positive experiences. 5.00
Executes a performance of high level of productivity in timely manner 5.00
EXCELLENCE
Actively delivers superior work that surpasses expectations without demonstrating significant flaws or waste. 5.00
Continuously seeks to inspire excellence 5.00
Holds self and others to high standards. 5.00
Upholds social, ethical norms and value and firmly adheres to codes of conduct 5.00
INTEGRITY
When given a choice, always opts for the reputable route 5.00
A very honest person. and never abuses any company benefits or properties for personal gain 5.00
Has a strong
Effectively sense ideas
presents of integrity that underlies
in individual dealings
and group with Management, superiors,co- employees, business partners and customers
situations 5.00
5.00
COMMUNICATION Ability to adjust language and terminology to the profile or needs of the audience 5.00
SKILLS Ability to write letters and reports that are clear, concise and compelling 5.00
Highly disciplined in how to convey opinions and disagreements in a professional way whether orally or in a written form. 5.00
Demonstrates a high level of dependability in all aspects of the job 5.00
RELIABILITY
Can be counted on to give 100 % under all circumstances 5.00
Is unstopped by obstacles, pressures, and demands that would justifiably derail others 5.00
Automatically works extra hours if that’s what it takes to get the job done right 5.00
Does not wait to be told what to do, always seeks new tasks to work on 5.00
INITIATIVE
Always ready to take on new tasks or help others whenever it happens 5.00
Takes the move in overcoming obstacles and meeting the organization's goals 5.00
The extent to which the employee is self-directed, resourceful, and creative in performing job duties individually or in a team 5.00
Harnesses a team-building attitude within the employees. Always willing to help others in the team. 5.00
TEAMWORK
Participates actively in all the team's activities and always displays a winning mentality 5.00
Drives team-related work and activities forward and ensure tasks are handled to completion 5.00
Is a good team player 5.00
TOTAL SCORE: 135.00
Average Wt Score 4.82
PART 3 - ATTENDANCE & PUNCTUALITY
ATTENDANCE & PUNCTUALITY
WT.
FACTORS WT. OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP TOTAL SCORE
SCORE
ABSENCES TARDINESS
(5) Zero absence (5) Zero tardiness
ABSENCES 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 5.0 (4) 1-5 times absent (4) 1 to 12 times tardy
(3) 6 -10 times absent (3) 13 to 36 times tardy
TARDINESS 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 5.0 (2) 11-15 times absent (2) 37 to 60 times tardy
(1) 16 & up times absent (1) 61 & more times tardy
TOTAL SCORE: 10.0
EMPLOYEE STRENGTHS: (Identify strong attributes, abilities, or proficiency in an area, to maximize the employee’s contribution to the organization in utilizing these abilities and skills and to identify
potential mentor relationships.)
Responsible /honest / seong work efficiency/ communication skills/ ability to solve problems.
OPPORTUNITIES FOR DEVELOPMENT: (Identify knowledge, skills, and abilities that may need improvement. Address developmental activities to assist the employee in addressing either areas of
concern or opportunities for professional growth.)
DEVELOPMENT PLAN - POSSIBLE MOVEMENT IN THE NEXT 12 MONTHS: (Please check (√) the corresponding box)
□ Promotion to Next Level Position □ Expansion of Role within current □ Lateral Transfer / New Function □ No movement, develop within current position
level/position Assignment
DISCUSSION NOTES
EMPLOYEE'S COMMENTS: IMMEDIATE SUPERIOR'S COMMENTS:
We hereby affirm that all information and plans indicated on this form has been discussed and mutually agreed by both party.
Ratings and Expectations Discussed : (Immediate Superior) Noted : (Next Immediate Head ) Acknowledged : (Employee)
Name & Signature / Date Name & Signature / Date Name & Signature / Date
Please rate the employee for each job factor that best describes his/her performance in the period under review using the 1-5 rating scale (You may use extra
sheets to document critical incidents for each performance dimensions to support your rating when necessary):
1 2 3 4 5
Rating
List specific measurable key results/performance objectives that are expected to be accomplished by the employee the for the period under %
review. RESULT
Weight
(1-5)
KRA
A. 95 4.5 427.5
0
B. 95 4.5 427.5
0
C. 95 4.5 427.5
0
D. 95 4.5 427.5
0
E. 95 4.5 427.5
RATING
BEHAVIOR INDICATORS (1-5)
Actively seeks out customer feedback. to satisfy their needs and improve service level
CUSTOMER FOCUS
Shows professionalism and sincerity with every customer interaction. 5.00
Seeks to connect with customers and build relationships on a personal level. 5.00
Proactively develops solutions to meet customer needs; turns customer issues into positive experiences. 5.00
Executes a performance of high level of productivity in timely manner 5.00
EXCELLENCE
Actively delivers superior work that surpasses expectations without demonstrating significant flaws or waste. 5.00
Continuously seeks to inspire excellence 5.00
Holds self and others to high standards. 5.00
Upholds social, ethical norms and value and firmly adheres to codes of conduct 5.00
INTEGRITY
When given a choice, always opts for the reputable route 5.00
A very honest person. and never abuses any company benefits or properties for personal gain 5.00
Has a strong
Effectively sense ideas
presents of integrity that underlies
in individual dealings
and group with Management, superiors,co- employees, business partners and customers
situations 5.00
5.00
COMMUNICATION Ability to adjust language and terminology to the profile or needs of the audience 5.00
SKILLS Ability to write letters and reports that are clear, concise and compelling 5.00
Highly disciplined in how to convey opinions and disagreements in a professional way whether orally or in a written form. 5.00
Demonstrates a high level of dependability in all aspects of the job 5.00
RELIABILITY
Can be counted on to give 100 % under all circumstances 5.00
Is unstopped by obstacles, pressures, and demands that would justifiably derail others 5.00
Automatically works extra hours if that’s what it takes to get the job done right 5.00
Does not wait to be told what to do, always seeks new tasks to work on 5.00
INITIATIVE
Always ready to take on new tasks or help others whenever it happens 5.00
Takes the move in overcoming obstacles and meeting the organization's goals 5.00
The extent to which the employee is self-directed, resourceful, and creative in performing job duties individually or in a team 5.00
Harnesses a team-building attitude within the employees. Always willing to help others in the team. 5.00
TEAMWORK
Participates actively in all the team's activities and always displays a winning mentality 5.00
Drives team-related work and activities forward and ensure tasks are handled to completion 5.00
Is a good team player 5.00
TOTAL SCORE: 135.00
Average Wt Score 4.82
PART 3 - ATTENDANCE & PUNCTUALITY
ATTENDANCE & PUNCTUALITY
WT.
FACTORS WT. OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP TOTAL SCORE
SCORE
ABSENCES TARDINESS
(5) Zero absence (5) Zero tardiness
ABSENCES 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 5.0 (4) 1-5 times absent (4) 1 to 12 times tardy
(3) 6 -10 times absent (3) 13 to 36 times tardy
TARDINESS 50% 0 0 0 0 0 0 0 0 0 0 0 0 0 5 5.0 (2) 11-15 times absent (2) 37 to 60 times tardy
(1) 16 & up times absent (1) 61 & more times tardy
TOTAL SCORE: 10.0
EMPLOYEE STRENGTHS: (Identify strong attributes, abilities, or proficiency in an area, to maximize the employee’s contribution to the organization in utilizing these abilities and skills and to identify
potential mentor relationships.)
Responsible /honest / seong work efficiency/ communication skills/ ability to solve problems.
OPPORTUNITIES FOR DEVELOPMENT: (Identify knowledge, skills, and abilities that may need improvement. Address developmental activities to assist the employee in addressing either areas of
concern or opportunities for professional growth.)
DEVELOPMENT PLAN - POSSIBLE MOVEMENT IN THE NEXT 12 MONTHS: (Please check (√) the corresponding box)
□ Promotion to Next Level Position □ Expansion of Role within current □ Lateral Transfer / New Function □ No movement, develop within current position
level/position Assignment
DISCUSSION NOTES
EMPLOYEE'S COMMENTS: IMMEDIATE SUPERIOR'S COMMENTS:
We hereby affirm that all information and plans indicated on this form has been discussed and mutually agreed by both party.
Ratings and Expectations Discussed : (Immediate Superior) Noted : (Next Immediate Head ) Acknowledged : (Employee)
Name & Signature / Date Name & Signature / Date Name & Signature / Date