Director, People Experience A P P LY F O R T H I S J O B

SAN FRANCISCO OFFICE / PEOPLE – PEOPLE EXPERIENCE /

FULL-TIME

At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of
characters as we work to change the way the world reads by building the world’s largest and most
fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks,
magazines, documents, Scribd Originals, and more. In addition to works from major publishers and top
authors, our community includes over 1.9 M subscribers in nearly every country worldwide.

Have you heard about our future of work program, Scribd Flex? As a key principle, we embrace flexibility and
allow employees, in partnership with their manager, to choose the work-style that best suits their individual
needs and preferences. And, we create intentional in-person moments with each other that build culture and
connection.

Director, People Experience

Scribd is looking for a passionate leader to define, shape, drive, and deliver our Employee Experience Strategy. Our
People Experience (PeopleX) team creates the foundation for our employees to thrive and do the very best work of
their careers. Using a human-centered approach, the Director of People Experience will seek to deeply understand
how employees experience working at Scribd and will be responsible for making a measurable impact on our
culture.
Scribd has a strong & dynamic culture, and we are looking for an individual who can bring fresh ideas to the table as
the ‘world of work’ evolves and as our company scales. Some of the key areas of responsibility for this position
include, but are not limited to: Onboarding, Engagement & Retention, Wellbeing, Future of Work, Recognition
Program, Employee Events (Business, Social, and Philanthropic), Employee Communications, Real Estate &
Workplace Strategy, and Sustainability.

The People Experience department sits within the People Team, alongside HR & Talent (Recruiting). The Director of
People Experience will report to the Chief People Officer and will own and drive the functional responsibilities of
the team across the entirety of the Employee Experience sphere. This role will collaborate closely with employees,
managers, leaders, and the broader People team. To start, this role will have three direct reports. The evolution of
the team and the structure of the PeopleX department will be at the discretion of the Director, in partnership with
the CPO.

What will the Director of People Experience do?

Play a key role in Scribd’s overall People Strategy

Work with, learn from, and mentor other team members

Manage and develop the members of the People Experience team

Partner with teammates, leaders, and stakeholders to develop a deep understanding of Scribd’s culture, its
current and emerging people challenges and opportunities; help identify priorities and develop insights
and strategy

Share research and insights from both inside and outside the organization; closely monitor industry
trends; make proactive and progressive recommendations on people experience strategy

Evaluate the effectiveness of our existing PeopleX programs

Be a thought partner to the Chief People Officer, and other key stakeholders
What are the key focus areas for the Director of People Experience?

Culture & Connection

Imagine, create, and own programs, initiatives, and practices to strengthen our culture

Curate, promote, and enable moments for employees to CONNECT with Scribd, and with each other, in a
meaningful way

Identify Scribd cultural norms and share insights that may be impacting culture and organizational
effectiveness

Enthusiastically research and build progressive programs to maintain culture, collaboration and
connections

Champion and reinforce company values at all points in the employee lifecycle

Oversee regular, clear communications to employees regarding all people-related announcements,

initiatives, changes, etc.

Onboarding

Oversee our suite of onboarding programs and applications

Evaluate the effectiveness of current program structure, components, cadence, communications, etc.

Partner with Talent & HR teams to further enhance the overall employee experience during onboarding

Employee Engagement & Satisfaction

Help drive analysis and actionable insights from our Employee Pulse survey

Optimize and drive opportunities for employee listening

Cultivate a vibrant and engaging work environment that attracts and retains Scribd’s top talent
Monitor employee sentiment, decipher intrinsic and extrinsic motivators and make suggestions on people
programs that will move the needle on employee engagement

Promote, encourage, and measure Manager participation in engagement activities

Help develop a formal recognition and reward program aligned with company values

Partner closely with HRBPs on engagement feedback and initiatives

Employee Events

Design employee-focused events and create memorable moments of connection, that are aligned with our
cultural values Lead the curation and execution of various company-wide events which can be business,
social, philanthropic or wellness related (ex: company-wide meetings, Hack weeks, holiday celebrations,
Volunteer Days, ERG events, social meet-ups, etc.)

Oversee the decisions and designs (in partnership with our design team) for all event related company
swag, awards, and gifts

Collect event feedback, and track data related to participation & engagement to best inform future
programming

Direct the PeopleX team on the annual event calendar, programming strategy, and budget considerations

Wellbeing

Enhance current wellbeing offering through creative, effective & engaging activation strategies

Build comprehensive programming to consider the “whole self” of employees including emotional
wellbeing, physical fitness, financial security, environmental health, psychological safety, and more

Promote fulfilling philanthropic opportunities for employees to give back to our community

Use data from pulse surveys and listening activities to inform wellbeing priorities

Partner with our Employee Resource Groups (ERGs) to uncover the wellness needs of our employee groups
to ensure an equitable and inclusive offering for all employees
Partner with HR during times of social crisis, and other external events to provide impromptu resources &
support where and when it’s needed most

Future of Work

Inform the evolution of Scribd Flex (our Future of Work program) through quantitative and qualitative
analysis to provide insights on effectiveness, progress, gaps, and/or risks related to employees working
with geographically dispersed teams in a mix of remote, hybrid, and in-office settings

Promote an equitable experience for all employees regardless of geography

Strategize new technologies, techniques, and ways of working to support the future of work

Stay on top of industry trends and progressive approaches to keeping employees connected, energized,
and thriving in a dispersed environment

Partner with leaders to monitor overall organizational health (productivity, engagement, fatigue, etc) as it
relates to the way we work

Real Estate & Workplace

Oversee the day-to-day management and operations of our physical office locations

Rethink how we use our office space in a future framed by Scribd Flex

Partner with executive team to make decisions on future real estate needs and investments

Direct the PeopleX team on day-to-day office related decisions and budget considerations

Sustainability

Participate in our company-wide sustainability efforts, acting as a representative for the People team, as
we build our first ESG (environmental, social, and corporate governance) program
What are the key attributes this person must have?

Curiosity; an analytical lens

Creativity; a “builder” by nature

A growth mindset, passionate about people programs, and demonstrated knowledge of emerging trends,
whole person wellness, and concepts around programs and experiences that will have the most impact on
Scribd employees

Demonstrated ability to instill trust, invite diverse perspectives, promote bold ideas and solutions, and
drive effective change management

A collaborative influencer with strong personal credibility; able to establish and build close working
relationships

Skilled in active listening; listens with compassion and turns insights into action

A progressive thinker that will enable experimentation to ensure we are at the forefront of innovation

A flair for communication and building relationships along with a desire to mentor and guide with a bias to
excellence Impeccable ethics and judgment when dealing with confidential data

10+ years combined experience in the HR/Talent/People Experience space, with a broad range of
exposure to include culture, wellbeing, engagement, and retention - preferably in the technology space

Benefits, Perks, and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave
• Short-term/long-term disability plans
• 401k/RSP matching
• Tuition Reimbursement
• Learning & Development programs
• Quarterly stipend for Wellness, Connectivity & Comfort
• Mental Health support & resources
• Free subscription to Scribd + gift memberships for friends & family
• Referral Bonuses
• Book Benefit
• Sabbaticals
• Company wide events
• Team engagement budgets
• Vacation & Personal Days
• Paid Holidays (+ winter break)
• Flexible Sick Time
• Volunteer Day
• Company-wide Diversity, Equity, & Inclusion programs

Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life

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We want our interview process to be accessible to everyone. You can inform us of any reasonable
adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com
about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin,
gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic
protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of
perspectives and experiences create a foundation for the best ideas. Come join us in building something
meaningful.
 ---------------------------------------------------------------------------------------------------------------------------

Remote employees must have their primary residence in: Arizona, California, Colorado, Connecticut,
Delaware, DC, Florida, Hawaii, Iowa, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York,
Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or
Mexico. *This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.

#LI-Remote

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