GENERAL TRAINING ONLY

You should spend about 20 minutes on this task.

Each year, your company gives an Employee of the Year award to a worker who has
performed exceptionally well. You believe that someone with whom you work should
receive the award this year.
Write a letter to your supervisor. In the letter
- Describe your colleague’s job at the
company
- Describe a time you worked with this
person
- Explain why you believe this person
deserves the award
Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Ms. Jackson,
Dear Ms. Jackson,
I am writing you to suggest that my colleague, Corina Miller, is very deserving of the
Employee of the Year award this year.
As you know, Corina is on our customer help team. She assists our customers when they
have questions or problems with our products. She’s either on the phone or on our
internet chat board all day, every day, making sure our customers are happy.
A few months ago, I had my first direct experience collaborating with Corina. A
customer called her with a technical problem, and Corina asked for my assistance to
address the matter. Corina and I worked together on the issue until we found the
solution. The customer was very satisfied to receive such thorough assistance from
Corina. He even commented that it was this level of service that will bring him back to
our company as a customer in the future.
Since this initial experience, I have had several opportunities to work with Corina on
customer support issues. She stands out to me because I recognize how much care and
concern she puts into each inquiry. It’s clear her commitment to service has a profound
impact on our customers.
I hope you will consider Corina for this year’s award!
Sincerely,
Bob