Eaton® Internal Battery Instructions

For use with the Eaton 9355 (20/30kVA) UPS

p/n: 164201708
Revision 03
 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and maintenance
of the UPS and batteries. Please read all instructions before operating the equipment and save this
manual for future reference.

CONSIGNES DE SÉCURITÉ IMPORTANTES — CONSERVER CES INSTRUCTIONS

Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute
procédure d'installation et de maintenance de la PDU. Veuillez consulter entièrement ces instructions
avant de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter
ultérieurement.

! IMPORTANT
To ensure you have the most up-to-date content and information for this product, please review the
latest manual revision on our website, www.eaton.com/9355.

Eaton reserves the right to change specifications without prior notice. Modbus is a registered trademark of Schneider Automation, Inc.
MOXA is a registered trademark and MGate is a trademark of MOXA, Inc. Spiralock is a registered trademark of Spiralock Corporation.
KIRK is a registered trademark of Kirk Key Interlock company, LLC, a subsidiary of Halma plc. National Electrical Code and NEC are
registered trademarks of National Fire Protection Association, Inc. ERIFLEX and FLEXIBAR are registered trademark of Erico International
Corporation. All other trademarks are property of their respective companies.

©Copyright 2007-2020 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the
express written approval of Eaton.
Table of Contents

1 Safety Warnings and Symbols, Controls, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1.1 Safety Warnings......................................................................................................................................... 1
1.2 Consignes de Sécurité ................................................................................................................................. 2
1.3 Advertencias de Seguridad ........................................................................................................................... 3
1.4 Symbols, Controls, and Indicators .................................................................................................................. 4

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.1 Battery Type.............................................................................................................................................. 5
2.2 Removing and Replacing the UPS Front Door ................................................................................................... 5
2.3 Installing the Internal Batteries ...................................................................................................................... 6

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 iii
Table of Contents

iv Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
Chapter 1 Safety Warnings and Symbols, Controls, and Indicators

1.1 Safety Warnings

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

This manual contains important instructions that you should follow during installation and maintenance of the
UPS and batteries. Please read all instructions before operating the equipment and save this manual for future
reference.

DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.

WARNING
The UPS is intended to be operated only with batteries installed. When batteries are not installed a tip hazard
exists that could result in bodily injury.

CAUTION

• Servicing should be performed by qualified service personnel knowledgeable of batteries and required
precautions. Keep unauthorized personnel away from batteries.
• Batteries can present a risk of electrical shock or burn from high short circuit current. The following
precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with
insulated handles; 3) Do not lay tools or metal parts on top of batteries; 4) Disconnect charging source prior
to connecting or disconnecting battery terminals; 5) Wear voltage rated gloves and electrical hazard
footwear.
• When replacing batteries, replace with the same type and number of batteries or battery packs. Contact
your service representative to order new batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes and
may be extremely toxic.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground.
Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock will
be reduced if such grounds are removed during installation and maintenance (applicable to equipment and
remote battery supplies not having a grounded supply circuit).
• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter
wiring can cause injury.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 1
Safety Warnings and Symbols, Controls, and Indicators

1.2 Consignes de Sécurité

CONSIGNES DE SÉCURITÉ IMPORTANTES — CONSERVER CES INSTRUCTIONS

Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure
d'installation et de maintenance des batteries et de l'ASI. Veuillez consulter entièrement ces instructions avant
de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement.

DANGER!
Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de réparation doit être
EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ. AUCUNE PIÈCE RÉPARABLE PAR
L'UTILISATEUR ne se trouve dans l'onduleur.

AVERTISSEMENT!
L'ASI est conçue pour fonctionner seulement avec les batteries installées. Lorsque les batteries ne sont pas
installées, il existe un risque de chute pouvant engendrer des dommages corporels.

ATTENTION!

• L'entretien doit être réalisé par du personnel qualifié connaissant bien les batteries et les précautions
nécessaires. N'autorisez aucun personnel non qualifié à manipuler les batteries.
• Les batteries peuvent présenter un risque de choc électrique ou de brûlure provenant d'un courant de
court-circuit haute intensité. Les précautions suivantes doivent être observées : 1) Retirez montre, bagues
ou autres objets métalliques ; 2) Utilisez des outils aux poignées isolantes ; 3) Ne déposez pas d'outils ou
de pièces métalliques sur les batteries ; 4) Déconnectez la source de chargement avant de connecter ou
de déconnecter les bornes de batterie.
• Remplacez uniquement les batteries par des batteries ou blocs de batteries présentant les mêmes type et
numéro.
• Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans
votre localité.
• Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser.
• Vous ne devez en aucun cas ni ouvrir ni détruire la ou les batteries. L'électrolyte qui s'en échappe est
nuisible à la peau et aux yeux et peut s'avérer extrêmement toxique.
• Déterminez si la batterie est mise à la terre par inadvertance. Si celle-ci est mise à la terre par inadvertance,
retirez la source de terre. Tout contact avec une partie d'une batterie mise à la terre peut engendrer un
choc électrique. La probabilité d'un tel choc sera réduite si de telles masses sont retirées durant
l'installation et la maintenance.

2 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
 Safety Warnings and Symbols, Controls, and Indicators

1.3 Advertencias de Seguridad

INSTRUCCIONES DE SEGURIDAD IMPORTANTES — GUARDE ESTAS INSTRUCCIONES

Este manual contiene instrucciones importantes que debe seguir durante la instalación y el mantenimiento del
SIE y de las baterías. Por favor, lea todas las instrucciones antes de poner en funcionamiento el equipo y
guarde este manual para referencia en el futuro.

PELIGRO
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben ser efectuados
SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay NINGUNA PARTE QUE EL
USUARIO PUEDA REPARAR dentro del SIE.

ADVERTENCIA
El SIE está diseñada para hacerla funcionar solamente con las baterías instaladas. Cuando no están instaladas
las baterías, existe un riesgo de inclinación que podría derivar en lesiones corporales.

PRECAUCIÓN
• Personal calificado de servicio que conozca de baterías y esté al tanto de las precauciones requeridas debe
darle servicio al equipo. Mantenga al personal no autorizado alejado de las baterías.
• Las baterías pueden constituir un riesgo de descarga eléctrica o quemaduras por corriente alta de corto
circuito. Debe tomar las siguientes precauciones: 1) Quítese el reloj, los anillos u otros objetos de metal; 2)
Utilice herramientas con manijas aisladas; 3) No coloque las herramientas o piezas de metal en la parte
superior de las baterías; 4) Desconecte la fuente de carga antes de conectar o desconectar las terminales
de las baterías.
• Cuando se reemplacen las baterías, cámbielas con el mismo tipo y número de baterías o paquetes de
baterías.
• Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los
requisitos pertinentes.
• Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama.
• No abra ni corte las baterías. El electrolito liberado es peligroso para la piel y los ojos, y puede ser
extremadamente tóxico.
• Determine si la batería está accidentalmente conectada a tierra. Si está conectada accidentalmente a
tierra, retire la fuente de conexión a tierra. El contacto con cualquier parte de la batería conectada a tierra
puede derivar en descarga eléctrica. La probabilidad de una descarga de este tipo se reducirá si se eliminan
dichas conexiones a tierra durante la instalación y el mantenimiento.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 3
Safety Warnings and Symbols, Controls, and Indicators

SpecialSymbols
Special
Special Symbols
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Symbols
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The following are examples of symbols used on the UPS or accessories to alert you to important
information:
information:
information:
The following are examples of symbols used on the UPS or accessories to alert you to important information:
information:

RISKOF
RISK OF RISK OF ELECTRIC
OFELECTRIC
ELECTRIC SHOCK- -SHOCK
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shock symbol.
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symbol.

CAUTION:CAUTION:
CAUTION:
CAUTION: REFERTO
REFER
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for
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additional information, such
instructions. such as
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important operating
operating and and maintenance
maintenance
instructions.
instructions.
instructions.
This symbol indicates that you should not discard the UPS or the UPS batteries in the trash. This
Thissymbol
This
This symbol
symbol indicates
indicates
product thatyou
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should
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must batteries
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This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE) in
This the trash.
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Eaton,Powerware,
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and BladeUPSare
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Phillips and Pozidriv are registered trademarks of Phillips Screw Company.
ECopyright2008–2010
ECopyright
ECopyright 2008–2010Eaton
2008–2010 EatonCorporation,
Eaton Corporation,Raleigh,
Corporation, Raleigh,NC,
Raleigh, NC,USA.
NC, USA.All
USA. Allrights
All rightsreserved.
rights reserved.No
reserved. Nopart
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part ofofthis
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approval
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Eaton
Eaton reserved. No part of this document may be
Corporation.
reproduced the written of Eaton Corporation.
reproduced in any way without the express written approval of Eaton Corporation.

4 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
Chapter 2 Installation

2.1 Battery Type

When purchasing UPS cabinets without batteries, only the following types are recommended. Use of any other
battery type inside Eaton cabinets will void the product warranty.

CAUTION
When replacing batteries, use the same manufacturer and part number originally supplied with the cabinet to
ensure correct harness fit and terminal landing.

Table 1. Battery Manufactures, Types and Quantity

Battery Eaton CSB® Battery Co., EnerSys®, Inc. GS Yuasa® Corporation (Japan
Manufacturer Ltd. Storage)

Battery Type PWHR1234W2FR HRL1234WFR NPX-L35/250TW, PX12090F2,

NPX-35, or PX12090, or
NPX-35FR PE12V7.2
Battery Quantity 18 per string 18 per string 18 per string 18 per string

2.2 Removing and Replacing the UPS Front Door

To remove the UPS front door:
1. Press and rotate the latches 90° to open the front door (rotate the left latch clockwise and the right latch
counter-clockwise), see Figure 1.
2. Lift the door up and off the cabinet.
To replace the door:
1. Insert the door notches into the slots on the bottom of the cabinet.
2. Secure the door latches.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 5
Installation

Figure 1. Unlatching the door

2.3 Installing the Internal Batteries

WARNING
Ensure all External Battery Cabinets (EBC) are disconnected from the UPS.

To install the internal batteries:

1. Verify that the UPS battery circuit breaker is in the OFF position (see Figure 2).
2. Remove the 13 M5 bolts from the battery cover panel and remove the panel.

6 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
 Installation

Figure 2. Remove the bolts from the battery cover panel

ON

OFF

Battery Circuit
Breaker

3. Remove the two M5 bolts from each of the three retaining bars and move the retaining bars to the side
(see Figure 3).

Figure 3. Remove the battery retaining bars

4. Remove the battery trays and the tray kit bag containing the jumper wires.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 7
Installation

Figure 4. Battery Tray

5. Remove nine batteries from shipping package and record the oldest date code from that string of
batteries. Date code information will be needed for later use (see Step 14).
6. Insert the nine batteries into a battery tray as shown in Figure 5. Place the batteries with the connectors at
the bottom.

Figure 5. Batteries in Tray

Back of Tray

Front of Tray

7. Connect eight jumper wires between the batteries.

8 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
 Installation

CAUTION
Caution should be taken when connecting the battery terminals. Potential Lethal voltages are present.

8. Connect the positive (+) connector (short red wire) of the battery tray wire harness (see Figure 6) to the
positive battery terminal at the front of the tray, then run the rest of the wire to the back of the tray for later
use. (see Figure 7 for more detail)

Figure 6. Battery Tray Wire Harness

Black Wire

Red Wire

9. Connect the long black wire of the battery tray harness to the negative battery terminal at the back of the
tray.
10. Tie wrap the wires to the jumper wires in three places using the supplied tie wraps.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 9
Installation

Figure 7. Installing the Batteries

Back of Tray

Tie Wrap (3 places)

Black Wire

Red Wire
Front of Tray

11. Make sure the sides of the battery tray are bent upward.
12. Place the battery tray top over the batteries (see Figure 8).

NOTE You may need to place something heavy on the top while taping the battery tray.

13. Wrap the supplied tape around the batteries, securing the top and bottom trays to the batteries. Verify that
the bent sides of the trays are secure under the tape (see Figure 8).

10 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
 Installation

Figure 8. Securing the Top and Bottom Battery trays

Battery Tray Top

Back of Tray

Tape

Front of Tray

14. Write the oldest date code from the battery string (from Step 5) on the top tray, see Figure 9.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 11
Installation

Figure 9. Battery String Oldest Date Code

Date Code: Year (YYYY) - Month (MM)

(example: December, 2021 = 2021-12)

20
21
-12

Front of Tray

15. Repeat Step 5 through Step 15 for each battery tray.

16. Load four battery trays into the bottom of the cabinet (see Figure 10).
Repeat for the middle and top rows of battery trays.

12 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
 Installation

Figure 10. Installing the battery trays

17. Reinstall the battery retaining bars.

18. Connect the factory-installed cabinet wiring harness to the battery tray wiring harnesses, beginning from
the top left, as shown in Figure 11:
Repeat for the other rows of battery trays.

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 13
Installation

Figure 11. Connecting the Cabinet Wiring Harness to Battery Tray Wires

TB2 TB2
+ +

Cabinet
Wiring
Harness

Red Black
Wire Wire

Red Red Black Black

White Wire
Black Black Red Red

Battery Tray Battery Tray

Wiring Wiring

19. Reinstall the battery cover panel.

20. Refer to the Eaton 9355 UPS (20/30 kVA) Installation and Operation Manual to continue installing the UPS.
Otherwise, reinstall the UPS front door.

14 Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03
 Installation

Internal Battery Instructions for the Eaton 9355 UPS (20/30 kVA) 164201708—Rev 03 15
16420170803
164201708 03