Professional Documents
Culture Documents
CPC Finals
CPC Finals
APPLICATION LETTER
An application letter is merely another name for a cover letter, the official business letter often
included with a job application and/or resume and sent to a prospective employer. Although
application letters are generally considered optional components of applying for a job, more and
more frequently, employers are singling out those who actually take the time to write an application
letter as their top picks. Here are a few components of a typical, successful application letter.
Resume
-A resume letter is a self-marketing hybrid document that combines a cover letter and a resume. (The
resume is not separate.) A resume letter — also called a job letter, a value proposition letter, or
a res-u-letter — is typically two pages but sometimes only one page.
RECOMMENDATION LETTER
A business reference is a recommendation provided on behalf of a client, vendor, or other business
associate or contact. You may be called upon to provide a business reference letter to verify the
quality of a contract company’s work to a new client. Read on for examples of how to write a business
referral letter.
RESIGNATION LETTER
Letter of resignation is a letter written by an employee to announce his/her intent to leave a position
or office of employment currently held. A letter of resignation will often take legal effect of a notice
required under the relevant terms of the position before quitting a job.
SALES LETTER
ACKNOWLEDGEMENT LETTER
ADJUSTMENT LETTER
Adjustment letter is a reply letter to the buyer’s complaint or claim. In other words, when seller or
transportation authority writes letter in response to the complaint or claim letter of the buyer, it is
known as adjustment letter. This letter informs the customer either acceptance or rejection of their
complaints and claims. Acceptance of the claims may take different forms such as simply regretting
for the mistakes, or making correction to the mistakes through payment of compensation. Reply to
complaint letter plays a vital role in enhancing the goodwill of a company and maintaining
relationships with the customers.
COMPLAINT LETTER
A Complaint letter is a request for an adjustment. In other words, it is a letter that describes the
damage; errors or mistakes happened to the delivered goods and therefore claims for compensation
is known to be a complaint letter.
PURPOSES OF COMMUNICATION
“To effectively communicate, we must realize that we are all different in the way we
perceive the world and use this understanding as a guide to our communication with
others.”
Tony Robbins
Various information and meaning are conveyed when people communicate with each
other. People may use language, which is a system of symbols in communicating.
These symbols can either be written or spoken.
Communication is considered as one of the basic activities of human beings, which
may be used for varied purposes. Communication can be informative, affective,
imaginative, persuasive, and ritualistic.
Informative communication pertains to the presentation of messages that are objective,
truthful, and unbiased. Affective communication takes place when people express
their positive and negative feelings about people, circumstances, or events. People
who engage in imaginative communication are those who express their appreciation
on fictional messages from books, films, and conversation. Persuasive communication
on the other hand takes place when people attempt to influence the beliefs or actions
of others, while ritualistic communication is done when people are able to meet social
expectations.
ORAL PRESENTATION
Oral Presentation
It means delivering an address to a public audience. It also refers to public speaking or speech-making.
It is a brief discussion of a defined topic delivered to a public audience in order to impact knowledge
or to stimulate discussion.
These principles are related to public speaking. Consider the following so you can render an effective
speech and be a good public speaker:
1.) Audience
- Know the profile of your listeners. Age, gender, educational background, religion, and interest. It
is important how the audience know more about the topic. So you can avoid misunderstanding,
contrary or to their beliefs.
2.) Logistics
- It is something basic or essential for every speaker to know who is organizing the event. Know who
will be introducing you and who will be speaking before and after you.
3.) Venue
- It is really important to locate the lights and you must know where to position them so that the
audience will be more attentive and interested.
4.) Facilities
- Ask beforehand about the pieces of equipment available for you.
5.) Content of report/speech/lecture
- Since you have been invited as a speaker, the organizers might have sought you because of your
reputation as an effective speaker.
- Read a lot.
- Use technology.
Facial expression
Posture
Simply stand comfortably with your feet at least six to eight inches apart, with one foot over the other.
Your weight should also rest on the balls of your feet and your hands should hang naturally at the
sides. Ask yourself if you are comfortable enough with the way you stand.
Gestures
Hand and arm movement.
Movement
- Comprehensible pronunciation.
Assimilation – an aspect of articulation that means blending the final sound of a preceding word
with the initial sound of the following word.
Examples:
To each his own
To eachizown
For a while
For a while
Presenting in Groups
7. As individual and group presenters, think of possible question that may arise after the
presentation. If you cannot think of an answer, seek the help of your groupmates.
8. As individual and group presenters, respond to question effectively during the question time. If it
happens that nobody from the group knows the answer, be honest to admit that you will find time to
research on the matter.
- Many speakers become tense when making small and big presentations. This is normal. Becoming
nervous only shows that you care about your presentation.
- Eugene white and Claire Henderlinder (1956) "We do not actually fear the process of speaking as
much but a negative response for the listeners”.
What is a chronological resume?
A chronological resume is a resume format that lists your work history in order of when you held each
position, with your most recent job listed at the top of the section (i.e. reverse-chronological order).
The chronological resume is the most commonly used resume format in 2021, and is ideal for most
job seekers because it presents qualifications in a logical way and accommodates people with all
levels of experience.
The only time you may want to avoid using a chronological resume is if you have gaps in your work
history or frequently change jobs. In these cases, consider using a skills-based functional resume or
the hybrid combination format.
1. Resume Heading
FIRST AND LAST NAME
Email: youremail@gmail.com | Phone: 908 555 555 | Address: 118 Washington Ave., New York, NY
10280 | Linkedin: linkedin.com/in/yourprofile
2. Resume Introduction
Passionate [industry] professional with [# of years] years of experience. Seeking to use my expertise
in [relevant skills] to fill the [position name] position at [Company’s Name]. A dedicated worker
aiming to help contribute to [Company’s Name]’s goals and take on more responsibility as quickly as
possible.
Unless this is your only job, avoid using more than five bullet points
Add numbers (such as percentages or dollar amounts) to these bullet points to illustrate your specific
achievements
4. Education
Degree Name / Major
University, Location | Start Date – End Date
The biggest difference between a functional resume and a standard chronological resume is
that a functional resume groups your experience under skill categories instead of job titles.
Under each skill category, bullet points are used to highlight examples of your skills, and
those examples can come from both work and life experiences.
Emphasizing your skills rather than your career progression, the functional resume format is
great for career changers, job seekers with employment gaps, and people with highly
developed skill sets.
2. Resume Summary
Skilled [industry] professional with [# of years] years of experience. Seeking to leverage my
expertise in [relevant skills] to fill your [position name] position. An intuitive worker aiming
to help achieve [Company’s Name]’s goals and take on more responsibility as quickly as
possible.
3. Relevant Skills
First Skill
Make sure you quantify (add numbers to) these bullet points
Second Skill
Assuming you no longer perform a task, make sure you use past tense verbs to describe the
experience
Be as specific as possible. Mention the actual names of software or tools you’ve used
4. Work History
Most Recent Job Title
Employer Name / Location / Start Year – End Year
Earlier Job Title
Employer Name / Location / Start Year – End Year
5. Education
Degree Name / Major
University, Location | Start Date – End Date