Professional Documents
Culture Documents
Ingles Evidencia 3
Ingles Evidencia 3
Aprendiz
2022
Actividad de aprendizaje 14
F V
F V
F V
d. Not all the personnel have the capability to influence customer at some level.
F V
1
Cochran, C. (2003). Customer Satisfaction: Tools, Techniques, and Formulas for Success. Chico,
California: Paton Professional.
2
Cochran, C. (2003). Customer Satisfaction: Tools, Techniques, and Formulas for Success. Chico,
California: Paton Professional.
2. Por cada párrafo del texto leido, escriba una oración que resuma la idea
principal.
Párrafo 1: the goal or purpose in a company will always be the satisfaction of the
buyer for the prevalence of it
Párrafo 4: In its entirety, the members must and have the obligation to care for
and monitor the satisfaction of the client, regardless of the position 'he occupies
Regular Irregular
communicate mean
expected Win
realized produce
applied keep
need
Pasado Presente
need expect
produced win
communicated mean
musted realice
applied apply
realized need
keep produce
meant communicate
expected must
keep
Criterios de evaluación
• Puede realizar actividades de verdadero o falso, basados en una conversación
que ha escuchado o en un texto que ha leído.