Frequently Asked Questions

Note: This Documents is only valid if you have received it directly through TCS HR or Xplore
support.

Joining related Questions

1) I have got a Joining letter that states that I must report to the Joining location for the purpose of
joining, does this mean that I have to physically report to office?
A: No, you do not have to physically report to the office for joining.

2) Do I have to be based at my given joining location from the date of my joining although I am
being virtually onboarded? Why?
A: Yes, even though your joining is being done virtually, it is mandatory for you to be based at your
joining location, starting from the date of your joining. It is required because as you are likely to be
asked to report to office immediately after the completion of your Induction / XP program.

3) In Case I must request for a Reschedule of my Joining due to some reasons, what should I do?
A: You can write to xplore.support@tcs.com and the HRO requesting for a re-schedule citing your
situation. Please be assured that you will soon get another date of joining.

For Exams Completed candidates:

Course Completion Certificate/ Email (from official college email ID of Principal/Director, Controller
of Examinations or Head of Placement Office - TPO) should be submitted by those candidates’ who
have attempted all exams and are awaiting the results
Course Completion Certificate should contain:
1. The name and roll number of the candidate.
2. That all exams (including Viva, Labs, Supplementary/Pending backlogs) have been attempted
3. Percentage or CGPA till whichever semester the results have been declared
4. Expected approx. date of result publication of all pending results
5. All backlog details to be mentioned (If result pending)

Important: A filled up and signed addendum (provided along with the welcome mail) should be
merged and submitted along with the above Course Completion certificate, if all marksheets,
including the 8th semester, are not uploaded

For Exams Pending candidates:

You need to reschedule your date of joining if any exams/class work/viva/practical pending.

4) I have completed all my exams, but the results are not declared yet, can I join?
A) Yes, you can join without the results being published. Please submit a Course Completion
Certificate / bonafide Letter (Format Given above)
BGC Related Questions:
5) Where should I upload the Undertaking, Service Agreement, Onboarding Forms (Form 2, Form F,
Form 9) & signed copy of Offer letter
A) You must upload the Undertaking, Service Agreement, Onboarding Forms (Form 2, Form F,
Form 9) & signed copy of Offer letter in the ION Course batch:
https://www.tcs.com/careers/xplore
Formats & samples will be uploaded in the ION community

6) I am not able to get an NSR e-Card as I do not have POS in my hometown, and I am not able to
travel for the same. What can I do?
A) You can complete the online Registration and upload the Acknowledgement slip

Relocation related Questions

7) If I reschedule, will my location change?
A) Your location will not change with rescheduling.

8) Will I get a change of location, if I request for one?

A) No, Location is mapped according to the business requirements of the organization and cannot
be changed