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 Question
Which of the following is not a key element of a project charter
Which of the following is not an example of a continuous data
The defect level in a 4 sigma model would be
A study of controlled charts revealed that a stable process was in statistical control but a signification
proportion of data values fell outside the customer specifications (USL and LSL). Which of the follo
conclusions can be made about the process?
Cause and effect or Ishikawa diagram is also known as

What does a skewed histogram indicate?

Which of the following techniques and used to brainstorm on ideas on relavent topic to to unblock th
process?
In which case will you fail to reject null hypothesis?
which is the most appropriate chart to use in case of variable data with subgroup size larger than 8?
In which year did motorola win malcolm baldridge national quality award?
An organization wants to analyze the sales figures for a year. The sales show peaks during the month
December. The month of December sees the festival of Christmas celebrated all over the world. Whi
following term can correctly describe the sales figures for the month of December?
A sample that will lead to incorrect conclusions about the population and which will not be represen
the population is:

A Value Added Activity is an activity that:

What is the popular TAG LINE used for Lean?
The variation in measurements obtained with a gage when used several times by SAME operator wh
measuring the identical characteristic on the same sample piece, is known as:
Which of the following tools is used to reduce the lead time for a product to reach from one assembl
another?
Any unit that contains one or more defects is called:
Which waste elimination technique focuses on Error Prevention?

Why is Cause and Effect Analysis done?

A diagram which shows 20% of the inputs (X's) that cause 80% of the problem with respect to the de
process output (Y) is called:
We are introducing a new product. Which of the following tools would be most useful in minimizing
problems?
Which of the following tools can be used to monitor the new process performance
For a Two sample T-Test, the reported p-value is 0.10 at 95% confidence level. What should be the
conclusion?
Which of the following is an example of poka-yoke
Fulfiling which of the customer types is a critical priority for any business
An organization wants to monitor the number of defective bolts it is producing. It examines a lot of 1
for a period of 20 days. Which of the following control chart should it create.

A process which is used to divide a large group of data into smaller, logical categories for analysis is
For a centred normal distribution, which of the following statement is true?
An organization expects to derive a net income of $14,500 on a total investment of $210,000. Calcul
ROI for the organization
An organization decides to divide its customer base of different age groups on the basis of annual inc
Which of the following technique is used by the organization?

What is the advantage of drawing box plot?

The problem statement contains all of the following except?

The observation of measurement system analysis (MSA) is to:
Which element of the project charter deals with the improvement team is seeking to achieve?
Which of the following p-values/alpha risks are most commonly accepted?
Which of the following is not a hypothesis test
most common measure of variability in data set
sample size is dependent on all except
which histogram displays two peaks
survey a sample of customers from different regions
If the call handling time increases with the number of weeks of experience an agent has, then the cor
coefficient for handling time and experience would be
Which of the following is correct interpretation of the term "AS-IS" process mapping
When we have many categories of defects, which category of defects should we chose first to solve

Which of the following is the key responsibility of process owner

What is a value stream ?

If you can squeeze six standard deviations in between process average and customer's requirements,
percentage of opportunties meet customer requirements ?
Under what condition is two sampled test applied ?
When deciding on type of hypotheses tests to be performed on variable data, the t test will be used w

The Knee joint replacement procedure doesn't cause nerve damage. Reserachers at a biomedical com
wanted to test this hypothesis. However, the researcher made Type 1 error in concluding the result. A
null hypothesis is true which of the following statements did they conclude
Which of the following tool can be used for prioirtizing VOC

A Six Sigma team identified that a production process produced products in a greater quantity than w
needed. What type of waste did the Six Sigma team identify

A team wants to see if there is any relationship between ambient temperature and viscosity of a mate

What does DPMO stand for

Which of the following is the key responsibility of a Process Owner?

There are 40 opportunities for defect in each sample of a product. QA inspector randomly takes a sam
500 products and identifies a total of 200 defects. Calculate the DPMO value.
What does DPMO stand for?
An economist wanted to determine if the monthly energy costs of families in Boston have changed f
previous year when the median monthly cost was US $250. The economist formed a random sample
families and recorded their energy costs for the current year. The economist decided to use One-Prop
Test to test the data. Was the choice of test correct?

What does DPMO stand for

dpmo numerical
The knee joint replacement procedure doesn’t cause nerve damage. Researchers at a biomedical com
wanted to test this hypothesis. However, the researchers made Type 1 Error in concluding the result.
Assuming null hypothesis is true which of the following statements did they conclude?
TIMHWOOD concept is associated with
Long queue in front of a billing counter at the supermarket. What type of waste

What does DPMO stand for?

What does a pattern depicting six points in a row, all increasing or all decreasing, but still within Con
Limits mean in a Control Chart?

Under which sampling method, every unit has equal chance of being selected?

Which of the following tool enables one to identify within and between subgroup variations

Under which sampling method, every unit has equal chance of being selected?

In Hypothesis Testing what does P-value signify?

The manager of customer service wants to survey a sample of customers from different regions. Eac
has different size of customer base. The manager is likely to use
In six sigma methodology the concept of Customer is applicable to:
An organization expects to derive a net income of $14,500 on a total investment of $210,000. Calcul
ROI% for the organization
A Problem Statement must contain all the following information EXCEPT?
What does FMEA stand for?
A process is said to be stable when
1. business care 2. problem opp 3. goal statement 4. project scope

In FMEA, which of the following values is used to determine priorities for preparing action plans
For a Six Sigma process what will be the value of Cpk?
Which element of a project charter deals with the improvement, the team is seeking to achieve?

Which element of a project charter deals with the improvement, the team is seeking to achieve?
The defect level in a 4-sigma process would be
Any unit that contains one or more defects is called

Six sigma process value of cpk

In the regression equation y = a + bx , “y” increases with “x” in all cases:

What do letters SIPOC stand for in SIPOC?
Which of the following flowcharts enables us to assign responsibility for each process step?
Process Flowchart
All of the above
Top-down Flowchart
Cross functional Flowchart
The Six Sigma framework for new process/new product design and development is called:

An automobile manufacturing company wants to calculate the RPN with the following data. Severity
defects = 7, Occurrence of defects = 8, Detection = 9. The RPN corresponding to the data is:
Which of the following captures reworked units in a process as defects?Cause and Effect Diagram
FMEA
Rolled Throughput Yield
Sampling
For a centered normal distribution which of the following statement is true
What does the Japanese word Seiri refer to?
What is the range of values taken by Coefficient of Correlation - r
Who out of the following is credited with being the creator of the concept “Six Sigma” at Motorola?
What is Type I error?
In six sigma methodology the concept of Customer is applicable to
What do the letters RACI stand for in a RACI chart?

An improvement strategy for mistake-proofing to prevent defects (or nonconformities) from arising
production processes
In which year did Motorola win the Malcolm Baldridge National Quality Award
What is the popular TAG LINE used for Lean?
The ability of a measuring instrument to detect the smallest unit of change in measured value is calle

If one commits the mistake of misinterpreting a common cause as a special cause, which of the follo
happen?

What is an operational definition?

What does a pattern depicting six points in a row, all increasing or all decreasing, but still within Con
Limits mean in a Control Chart?
Process is tending to be out of control
Process is improving
Process is in control
Process is out of control
he TIMHWOOD concept is associated with
What type of waste can be attributed to the following scenario? There is always a long queue in fron
billing counter at a supermarket.

A control chart is used to:

Which of the following is the most common measure of variability in a data set?

For a Two-Sample t-Test, the reported p-value is 0.10, at 95% confident level, what should be the co
None of the above
Conduct One-Way ANOVA
Reject null hypothesis
Fail to reject null hypothesis

Type 1 error
We are introducing a new product. Which one of the following tools will be most useful in minimizi
problems
Under which sampling method, every unit has equal chance of being selected?
waste
When deciding on type of hypothesis test to be performed on variable data, the “t” test will be used w
cause and effect of ishikawa

Process baselining involves

In a Six Sigma process, the expected defect level is below

Who sets SMART objectives for Six Sigma Teams
green belt, master black belt, apex council, black belt
Which of the following is not a measure of dispersion?
The most recommended method for collecting VOC is:
Which of the following statements is/are true for a normal distribution?
i. The mean, the median, the mode are equal.
ii. Approximately 68 percent of the values lie within one standard deviation (+1?) of mean.
iii. It can be described in terms of its mean and its standard deviation.
Which is the test to be used when you want to compare the pass percentage of two batches of studen
Which of the following is an example of Poka-Yoke?
Manually moving stock to a staging area is an example of a) Waste of motion ; b) defect ; c) wast
production ; d) None
Which of the following tools is used to prioritize customer requirements
A Value-Added Activity is an activity that
In a regression analysis, what is R-sq
When the process limits are greater than the customer specification range, which of the following ac
appropriate:

Which Control Chart, out of the following, should be used for a sample of continuous data

In the regression equation y = b0 + b1x, “x” is referred to as the

When a process variation is well under control: OPTIONS
Monitoring
Documentation
Standardization
Lean Six Sigma is a structured methodology for:
Lean Six Sigma is a structured methodology for:
A manufacturing company produced certain number of items. Upon inspecting 2,000 items, 75 defec
found. What is the DPU?
0.0375
0.0251
0.017
0.0335

Under what conditions is two sample-test applied

In which of the following cases will you FAIL TO REJECT null hypothesis?
The term “metrics” most frequently refers to:

Which of the following is a commonly accepted p-value or alpha risk?

Which of the following tools can be used for prioritizing VOC

If one commits the mistake of misinterpreting a common cause as a special cause, which of the follo
happen?
What does DPMO stand for?
Under which sampling method, every unit has equal chance of being selected?
If the average number of orders for raw material was 100 and standard deviation was 5, what percen
the orders fall in the range: 95 to 105?
Which element of a project charter deals with the improvement, the team is seeking to achieve?
Which of the following is not a data set shape?

What is the purpose of a hypothesis test?

Which of the following tools is used to prioritize customer requirements?

A company that sells shoes online has three regional shipping centers. Each shipping center uses a d
computer system to enter and process orders. The company wants to identify the most efficientcomp
system and use that computer system at each shipping center. Which of the following tests should be

Special Cause Variation is:

Process baselining involves …

What do letters SIPOC stand for in SIPOC?

What does the Japanese word Seiri refer to?
Who out of the following is credited with being the creator of the concept “Six Sigma” at Motorola?
An economist wanted to determine if the monthly energy costs of families in Boston have changed f
Which of the following is not a key element of a Project Charter
Which of the following is not an example of continous data
The defect level in a 4-sigma process would be
A study of Control Charts revealed that a Stable Process was in Statistical…....conclusions can be m
aboout the process
Cause and Effect or Ishikawa diagram is also known as
What dose a skewed histogram indicate
Which of the following techniques is used to brainstorm on ideas on related topic to unblock the thou
process
In which of the following cases will you Fail to Reject null hypothesis
Which is the most appropriate chart to use in case of variable data with subgroup size larger than 8
In which year did Motorola win the Malcolm Baldrige National Quaity Award
An organisation wants to analyze the sales figures for a year…...........describe the sales figures for th
of December
A sample that will lead to incorrect conclusions about the population and which will not be represen
the population is

A value-added activilty is an activity that

What is the popular TAG LINE used for lean
The variation in measuremnets obtained with a gage when used several times by SAME operator…..
as
Which of the following tools is used to reduce the lead time for a product to reach from one assembl
to another
Any unit that contains one or more defects is called
Which wate elimination technique focuses on Error Prevention

Why is cause and effect analysis done

A diagram which shows 20% of the inputs (X's) that casue 80% of the problem with respect to the de
proces output (Y) is called:
We are introducing a new product. Which one of the following tools will be most useful in minimizi
problems?
Which of the following tools can be used to monitor the new process performance
For a two-sample t-test, the reported p-value is 0.10, at 95% confident level, what should be the conc
Which of the following is an exampe of Poko-Yoko
Fulfilling which type of customer needs is a critical priority for any business
An organisation want to monitor rthe number of defective bolts it is producing. It examines a lot of 1
for a period of 20 days. Which od the following chart should it create?

A process which is used to divide a large group of data into smaller, logical categories for analysis is
For a centered normal distribution which of the following stateent is true?
An organization expects to derive a net income of $14,500 on a total investment of $210,000. Calcul
ROI% for the organization.
An organization decides to divide its customer base of a different age groups on the basis of annual i
Which of the following technique is used by organization?
What is the advantage of drawing box plot?
A problem statement must contain all the following information EXCEPT?
The objective of measurement system analysis (MSA) is to
Which element of a project charter deals with the improvement the team is seeking to achieve?
Which of the following is a commonly accepted p-value or alpha risk?
Which of the following is not a hypothesis test"
Which of the following is the most common measure of variability in a data set?
Sample size is dependent on all EXCEPT
Which of the following histograms display two peaks?
The manager of customer service wants to survey a sample of customers from different regions. Eac
has different size od customer base. The manager is likely to use
If the call handling time increases with the number of weeks of experience an agent has, then the cor
for handling time and experience would be
Which of the following is the correct interpretation of the term "AS-IS" Process Mapping?
When we have many categories of defects, which category of defects should we choose first to solve

Which of the following is the key responsibility of a Process Owner?

What is a Value Stream?

If you can squeeze six standard deviations in between process average and customer's requirement, t
percentage of opportunities meets customer requiremnts?

Under what conditions is two sample-test applied?

When deciding on type od hypothesis test to be performed on variable datam the "t" test will be used

The knee joint replacement procedure doesn’t cause nerve damage…....Assuming null hypothesis is
which of the following statements did they conclude?
Which of the following tools can be used for prioratizing VOC?
 Answer
Cause Benefit Analysis
Dents in sheet of a metal
6210 ppm

Process is stable, but not capable

Fish Bone diagram

data is not normal and include possible
filtering of data from one side of the
mean

Brain writing
p=0.412
X bar S chart
1988

Assignable Causes

Biased

Is significant with regards to achieving

customer requirements
War on Waste
Reproducibility

SMED
Defective
Poka-Yoke
To brainstorm and logically organize
possible causes for a specific problem or
effect

Pareto Diagram

Failure mode and Effects Analysi

(FMEA)
SPC Charts
Fail to reject null hypothesis
"D" connectors in computers
Must be
np-chart

Sampling
Cpk = Cp = 1
6.90%

Segmentation

Gives the loacation of data, indicated

outliers in data, indicate imminent
instability in the process
Hint of solution, or the cause?
All of the above
Goal statement
0.05
Pareto
standard deviation
precision
bimodal
stratified random sampling
between 0 and 1
What the process actually is
A category that has maximum impact on
customer satisfaction
Provide resource and help resolve
conflicts
The flow of activities, information and
material, required for completing the
process of delivering a product/service to
a customer from order receipt to order
fulfillment
99.999670%
All of the above
The sample size has less than 30
observation

knee joint replacement causes nerve

damage

Affinity Diagram

1. Overproduction
2. Over-processing
3. Waiting
4. Motion overproduction
Two-Sample t-Test
Chi Square
Scatter Diagram
One-Way ANOVA scatter
Defects per million opportunities Defects per million opportunities
Provide resources and helps resolve
conflicts

10000

options?

10000

causes nerve damage

waste identifiaction

defects per million opportunities

Simple random sampling

Box Plot and Whiskers Chart Run chart/scatter diagram/box plot/histogram

-sigmave
None of the above
Probability of Ha to be true
Probability of Ho to be false
Probability of Ho to be true probability of ho to be true
In FMEA, which of the following values is
The causes that are beyond the control of the presen
Both Internal and External Customers
6.90%
The period for which the problem has co
hint of the solution or the cause options pleasSave & Continue
Failure Mode and Effects Analysis
within control limits options
problem opportunity- GOAL STATEME options please

RPN please check with options

2

Goal Statement
99.379 6,210
defective

2 correct

If b is positive
Suppliers, Inputs, Process, Outputs,
Customers suppliers, inputs, process, outputs, and customers
cross functional

options h
DMADV or DFSS
mistake-proofing options
504

Rolled Throughput Yield (Check)

Cpk = Cp = 1.33 Cpk < Cp Cpk = Cp = 1Cpk > Cp

Sort out
-1to1
Bill Smith
It is the error of rejecting null hypothesis
when it is true
both
Responsible, Accountable, Consulted,
and Informed

Poka-Yoke
1988
War on Waste
Sensitivity
Shift of mean
Process tampering
Reduction in variation
Missed prevention Variation
None of the above
It is the definition of an operating
procedure
It is the definition of terms in the
measurement method
It is the definition of a problem for
It is the definition of terms in the measurement metho
operating people
tending to be out of control

btao yaar iska

waste identifiaction
Waiting

Detect non-random variation in

processes.
Measure process capability.
Determine causes of process variation.
Determine if defective parts are being
produced. determine causes of process variation

Upar hai iska answer: baised

rejecting true null hypothesis Process Control

fmea Pareto Chart
Failure Mode and Effects Analysis (FMEA)
Simple random sampling

population sigma unknown

fishbone
Discovering a cause.
Measurement of current baseline process
capability
Solving a problem.
Optimizing a process. options?
3.4 dpmo
Apex Council, Master Black Belt, Green
Belt, Black Belt options? apex council
quartile
face to face

(i), (ii), and (iii)

t test
d connectors
None of the above (Example of
transportation waste)
kano model
Is significant with regards to achieving customer requirements
Regression Line
Amount of the variation in y explained byOnly a and c
Reducing the standard deviation

p-Chart
I-MR Chart
u-Chart
np-Chart imr
Independent variable
Cp < 1 Cpk = 1 Cp = 1 Cp > 1
Standardization

improvement in process performance

0.0375

When each population exhibits normal

distribution
Both sample sizes are less than 30
All of the above
When two random independent samples
are drawn all of the above
0.412
The metric system
0.05
None of the above
Mistake Proofing
Project Charter
Affinity Diagram affinity
Shift of mean
Defects Per Million Opportunities
Simple Random Sampling
68%
Goal Statement
Top Skewed
To statistically validate whether the
observed difference between two sample
means is real or not
KANO Model

One-way Anova maybe

One-Way ANOne-Sample Two-Proporti
t
Non-random & sporadic
Measurement of current baseline process
capability
Suppliers, Inputs, Process, Outputs,
Customers
Sort out
Bill Smith
Yes
Cause benefit Analysis
Dents in a sheet of metal
6210 PPM
Process is stable, but not capable
Fish Bone Diagram
Both a and b
Brain Writing
Pvalue = 0.412
X bar S-Chart
1988
Assignable Causes

Biased

is significat with regards to achieving

customer requirements
War on waste
Reproducibility

SMED
Defective
Poko-Yoko
To brainstorm and logically organize
possible causes for a specific problem or
effect

Pareto Diagram

Failure mode and effects analysis

(FMEA)
SPC charts
Fail to reject null hypothesis
"D" connectors in computers
Must be
np- chart

Sampling
Cpk = Cp =1
6.90%
Segmentation
All of the above
Hint of the solution or the cause
All of the above
Goal statement
0.05
Pareto Chart
Standard Deviation
Precision
Bimodal
Stratified random sampling

Between 0 and +1
What the process "Actually is"
A category that has maximum impact on
customer satisfaction
Provide resources and helps resolve
conflicts
The flow of activities, information and
material, required for completing the
process…....order to order fulfillment

99.99967%

Wen two random independent samples

are drawn
The sample size has less than 30
observations
Knee joint replacement causes nerve
damage
Affinity Diagram
plot/histogram

e control of the present process boundaries or outside the physical location of the process executio

ich the problem has continuously existed

puts, and customers

 Cross functional Flowchart
Process Flowchart
Top-down Flowchart

he measurement method
ysis (FMEA)
Chi Square Test
the process execution refer to: